Organization Values & Ethics

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    Importance of Values

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    Values determine what is right and what is wrong, and doingwhat is right or wrong is what we mean by ethics.

    Objectives of Ethics

    Understand what workplace ethicscompasses.

    Why should be ethical and what youget out of being ethical.

    Identify how ethics affect team work,productivity and public image.

    Ethics Introduction

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    PRIOR DEVELOPMENT OFINDIVIDUAL AS ETHICLPERSON.

    THE ORGANIZATION AS AN

    ETHICAL ENVIRONMENT.

    PROCEDURES THATENCOURAGE ETHICALBEHAVIOR.

    Ethics in Practice

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    INDIVIDUALCOMPLEX ITY OF STRATEGICISSUES OBSCURES ETHICS

    COMPETITION FOR SCARCERESOURCES/ POWER/POSITION

    CONFLICTING LOYALTIES

    GROUP

    GROUPTHINK

    PRESENCE OF IDEALOGUES

    NEGATIVE ORGANIZATIONALRESPONSE TO DISSENT

    Causes Of Unethical Behavior

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    Whistle-blowing is the act of telling the authorities or thepublic that the organization you are working for is doing

    something immoral or illegal.There are two types of whistle blowers:

    Internal whistle -blowers reportmisconduct to anotheremployee or a superiorwithin theirorganization

    External whistle -blowers reportmisconduct to outsidepersons or entities

    Whistle Blowing

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    Create a Policy

    Get Endorsement From TopManagement

    Publicize the Organization's

    CommitmentInvestigate and follow up

    Assess the Organization'sInternal Whistle blowing

    System

    Develop whistle blowing culture in organization

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    Given the prevalence of corporate misconduct in the recent past, whistle

    blowing incidents have been on the rise.A 2002 article in Business Week called 2002 the "Year of the Whistleblower"and quoted Stephen Meagher, a former federal prosecutor who representswhistleblowers, as saying that "the business of whistle blowing is booming."This trend is likely to be bolstered by the provisions of the Sarbanes-OxleyAct, which for the first time, accords legal protections to whistleblowers inpublicly traded companies. This means organizations will have to instituterigorous policies to allow employees to bring unethical and illegal practicesto the forefront. Companies will have to train managers and executives onhow to encourage openness, not unlike the sexual harassment training of adecade ago. Putting processes in place will not be quick, but it is certainly

    necessary given the increased public scrutiny of corporate behavior.

    Case Study

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    Openness and humility from top to bottom of the Organization

    An environment of accountability and personal responsibility

    Freedom for risk taking within appropriate limits

    A fierce commitment to do it right

    A willing ness to tolerate and learn from mistakes

    Unquestioned integrity and consistency

    A pursuit of collaboration, integration and holistic thinking

    Courage and persistence in the face of difficulty

    Eight Traits of a Healthy Organizational Culture

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    Every morning in Africa, a gazelle wakes up.

    It knows it must run faster than the fastest lion or it will be killed.

    Every morning in Africa, a lion wakes up. It knows it must outrun theslowest gazelle or it will be starved to death.

    It doesn't matter whether you are a lion or a gazelle.When the sun comes up, you better start running.

    Conclusion:

    We live in a world where leadership, flexibility and creativity are keys toexcellent performance and at times survival.

    Within this leadership-flexibility-creativity triangle, we have defined aset of values from which we extend our service offering towards our customers.

    A Small Fib