Organization Competitiveness Index client report vs all India

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1. Building Blocks of Success Mission: To provide V a l u e - a d d e d B u s i n e s s C o n s u l t i n g to Organizations at the T r a n s f o r m a t i o n S t a g e , enabling them to deliver their E n d e a v o r s with E f f i c a c y CorporateOce:Block6,Unit15AshokNagarNewDelhi-110018 Callus-+919769211499|+919910007171 Email:info@lifeskillsconsultants.com|Web:www.lifeskillsconsultants.com 2. 12/02/15 2LifeSkillsConsultantsPvt.Ltd. EachyeareveryOrganizaXonundertakesstrategicandoperaXonal intervenXonstoenhanceitscompeXXveness.Successofthese intervenXonsisdependentonmanagerswholeheartedsupporttowards theseintervenXons IfManagersDONOTBELIEVEtheirOrganizaXonisCOMPETITIVEandwill achievesuccessinfuturetheywillnotbePASSIONATELYinvolvedinany OrganizaXon-wideintervenXon 3. 12/02/15 3LifeSkillsConsultantsPvt.Ltd. CompeXXvenessofOrganizaXonandManagerialBelief Alignmentof Managerswith Organiza4ons goals Leadership and Organiza4onal culture Customer Sensi4vity Opera4onal Excellence Organiza4onCompe44veness Weinteractedwithover32 CEOs,CXOs,Func4onalHeads andaskedthemtodene whatmakesanOrganiza4on Compe44ve? ConceptualModelOrganizaXonCompeXXveness Index-OCI 4. 12/02/15 4LifeSkillsConsultantsPvt.Ltd. OCI comprises of 18 Statements categorized into 4 Factors that inuence the CompeXXveness of an OrganizaXon,thesebeing: AlignmentofManagerswithOrganiza4onsgoals LeadershipandOrganiza4onalculture CustomerSensi4vityand Opera4onalExcellence OrganizaXonCompeXXvenessIndex-OCI BeliefFactoraboutcompeXXvenessoforganizaXonhasbeenfoundtobemost criXcal in assessing probability of success for any business transformaXon iniXaXve OrganizaXons aspiring for conXnuous evoluXon and growth needs to regularly assesstheBeliefFactoramongsttheirmanagerialcadrethechangeagents o n d g s OurOrganiza4onDiagnos4ctoolcalledOCI(Organiza4onCompe44venessIndex) isdesignedtoassessthisbelieffactoracrossthemanagementhierarchy. 5. 12/02/15 5LifeSkillsConsultantsPvt.Ltd. OCI@Client Total%ofmanagersstrongly agreeing-Client Total%ofmanagersstrongly agreeing-ALLINDIAREPORT ManagerialBelief 27 32 Alignmentofthemanagerswiththe Organiza4on'sGoals 30 27 CustomerSensi4vityandOpera4onal Excellence 19 26 LeadershipandOrganiza4onalCulture 16 24 Organiza4on'sResourceCapabilityand Mo4va4on 18 26 24managersofClientpar4cipatedintheOCIsurveyconductedon16thJanuary2015.Their beliefscoresvis--visthebeliefscoresofmanagersinterviewedacrossIndiaarestated below: 6. 12/02/15 6LifeSkillsConsultantsPvt.Ltd. OCIReportClientDrillDown Total%ofmanagersstrongly agreeing-Client Total%ofmanagersstrongly agreeing-ALLINDIAREPORT ManagerialBelief(Overall) 27 32 CurrentBelief-MyorganizaXonisextremely compeXXveandatparwiththebestintheindustry 67 35 FutureBelief-MyOrganizaXonhasdonewellinthe pastandwillachievesuccessinthefuture 29 29 Alignmentofthemanagerswiththe OrganizaXon'sGoals 30 27 CustomerSensiXvityandOperaXonal Excellence 19 26 LeadershipandOrganizaXonalCulture 16 24 OrganizaXon'sResourceCapabilityand MoXvaXon 18 26 7. 12/02/15 7LifeSkillsConsultantsPvt.Ltd. OCIReportClientDrillDown(contd.) Total%ofmanagersstrongly agreeing-Client Total%ofmanagersstrongly agreeing-ALLINDIAREPORT ManagerialBelief 27 32 Alignmentofthemanagers withtheOrganiza4on'sGoals 30 27 EveryoneintheorganizaXoniscontribuXng equallytoitssuccess 13 17 Iamabletocontributemybesttothe organizaXon 30 31 Iamaccountableforthesuccessandfailureof myorganizaXon 33 27 ThevisionandmissionofmyorganizaXonhas beensharedwitheveryemployeeofthe company 46 33 CustomerSensiXvityandOperaXonal Excellence 19 26 LeadershipandOrganizaXonalCulture 16 24 OrganizaXon'sResourceCapabilityand MoXvaXon 18 26 8. 12/02/15 8LifeSkillsConsultantsPvt.Ltd. OCIReportClientDrillDown(contd.) Total%ofmanagersstrongly agreeing-Client Total%ofmanagersstrongly agreeing-ALLINDIAREPORT ManagerialBelief 27 32 Alignmentofthemanagers withtheOrganizaXon'sGoals 30 27 CustomerSensi4vityand Opera4onalExcellence 19 26 MycolleaguesandseniorsaresensiXve tocustomerrequirements 29 27 OurcustomersareextremelysaXsed withourproduct/services 8 18 Wedeliverqualityproductandservices toourcustomers 21 32 Leadershipand OrganizaXonalCulture 16 24 OrganizaXon'sResourceCapabilityand MoXvaXon 18 26 9. 12/02/15 9LifeSkillsConsultantsPvt.Ltd. OCIReportClientDrillDown(contd.) Total%ofmanagersstrongly agreeing-Client Total%ofmanagersstrongly agreeing-ALLINDIAREPORT ManagerialBelief 27 32 Alignmentofthemanagerswiththe OrganizaXon'sGoals 30 27 CustomerSensiXvityand OperaXonalExcellence 19 26 LeadershipandOrganiza4onalCulture 16 24 IseemyselfgrowinginthisorganizaXon 33 26 LeadersinmyorganizaXonnurturenewideasand empoweremployees 17 22 AllemployeesintheorganizaXonaremoXvatedand commimedtotheirwork 0 13 MyorganizaXonadherestostrictethicalcodeof conductinallitsbusinesstransacXons 13 34 OrganizaXon'sResourceCapabilityand MoXvaXon 18 26 10. 12/02/15 10LifeSkillsConsultantsPvt.Ltd. OCIReportClientDrillDown(contd.) Total%ofmanagersstrongly agreeing-Client Total%ofmanagersstrongly agreeing-ALLINDIAREPORT ManagerialBelief 27 32 Alignmentofthemanagers withtheOrganizaXon'sGoals 30 27 CustomerSensiXvityand OperaXonalExcellence 19 26 LeadershipandOrganizaXonalCulture 16 24 Organiza4on'sResourceCapabilityand Mo4va4on 18 26 OverthelastsixmonthsIhavedonesignicant improvementsinmyareaofwork 21 30 MyorganizaXonhaspeoplewhoarewellqualied andbesttfortheirjob 13 20 Mysupervisorreviewsmeregularlyandprovides valuablefeedbacktoimproveinmyareaofwork 13 25 IamclearaboutmyroleandresponsibiliXes 29 36 MyorganizaXonhaspeoplefriendlyandfairpolicies whichmoXvatemetoperformbemer 17 19 11. 12/02/15 11LifeSkillsConsultantsPvt.Ltd. RadarChartClientVsAllIndia 0% 10% 20% 30% 40% 50% 60% 70% EveryoneintheorganizaXonis contribuXngequallytoitssuccess Iamabletocontributemybestto theorganizaXon Iamaccountableforthesuccessand failureofmyorganizaXon Thevisionandmissionofmy organizaXonhasbeensharedwith everyemployeeofthecompany MyorganizaXonisextremely compeXXveandatparwiththebest intheindustry MyOrganizaXonhasdonewellinthe pastandwillachievesuccessinthe future Mycolleaguesandseniorsare sensiXvetocustomerrequirements Ourcustomersareextremely saXsedwithourproduct/services Wedeliverqualityproductand servicestoourcustomers Iseemyselfgrowinginthis organizaXon LeadersinmyorganizaXonnurture newideasandempoweremployees AllemployeesintheorganizaXonare moXvatedandcommimedtotheir work MyorganizaXonadherestostrict ethicalcodeofconductinallits businesstransacXons OverthelastsixmonthsIhavedone signicantimprovementsinmyarea ofwork MyorganizaXonhaspeoplewhoare wellqualiedandbesttfortheir job. Mysupervisorreviewsmeregularly andprovidesvaluablefeedbackto improveinmyareaofwork Iamclearaboutmyroleand responsibiliXes MyorganizaXonhaspeoplefriendly andfairpolicieswhichmoXvateme toperformbemer Client AllIndia 12. 12/02/15 12LifeSkillsConsultantsPvt.Ltd. Insights SharingofvisionbytheTopManagementhasbroughtopXmism intheteamaboutthefuture. ThegroupwhichparXcipatedhasdoneimprovements(however smallorbig)andhenceisalignedwiththevisionsharedbythe topmanagement OperaXonally the challenges are clearly visible wherein processes are not delivering value to customers leading to funcXonal silos, lack of trust and percepXon of incapability of resources(indicaXveofsystems,processesandpeople) 13. 12/02/15 13LifeSkillsConsultantsPvt.Ltd. Sugges4onsbasistheinsights OrdertoCash(OTC)processre-engineering IntegraXonofOTCwithsystem CreaXonofcomprehensiveKRAsacrosslevelstoensurebreak downoffuncXonalsilos SystemintegraXontoalignprocessestocustomer expectaXons(externalandinternal) CreaXonofholisXcorganizaXonwidemetricstotrigger communicaXonbetweenfuncXonsthusgeneraXngtrust. 14. Foranyfurtherqueriespleasecall: WalnaceDias +919769211499 IndreshSinghSaluja +919910007171 Email:info@lifeskillsconsultants.com Web:www.lifeskillsconsultants.com