Org Resp for Psycho Health

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    Takingcare of business

    Employers guide to mentallyhealthy workplaces

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    Staff surveys

    1. Promote wellbeing

    2. Tacklethe causes of mental ill health

    . Support staff

    !ental health in the workplace "

    #ct today $

    Some things are toobig to ignore $

    Mind resources %

    &ocal associations %

    !ental health infolines %

    'nformation resources %

    Trainingand consultancy %

    Other resourcesand organisations

    References

    1(

    11

    Introduction

    What is poor workplace wellbeing? )

    What does a mentally healthy workplace look like? )

    Creatingmentally healthy workplaces *

    #ssessing wellbeing at your workplace *

    Planning *

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    +e understand that organisations are under constantpressure toreduce costs , now more than ever. This guide suggests ways to help

    you increase productivity- improve staff performance and save

    thousands ofpounds.

    rganisations rely on having a healthy and productive workforce-

    and it makes no sense for employers to ignore the wellbeing of

    their staff. !ental health problems like an/iety- depression and

    unmanageable stress affect a l a r g e n u m b e r o f workers

    every year. 0et mental health is still a taboo subect- with

    employers and employees feeling scared and confused about

    confronting the issue.

    +orkrelated mental ill health costs the 34 economy up to 526 billion

    every year through lost working days- staff turnover and lower

    productivity. +ould you know how much mental ill health costs your

    organisation7

    +e can show you how ine/pensive- simple measures to support staff

    mental wellbeing can help you save up to ( per cent of these costs.

    Smart employers are taking steps now to protect the mental health

    of their e/isting workforce. Employers who actively encourage good

    mental health in their workplace are reaping the rewards- e/periencing

    increased efficiencies- reduced staff turnover and bigger profits.

    This guide is an introduction to the issues and gives you pointers for

    improving the mental wellbeing of your workplace. 't is part of a

    wider- longrunning campaign 8Taking care of business- which you

    can sign up to at ww w .mind.org.uk9work

    http://www.mind.org.uk/workhttp://www.mind.org.uk/work
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    0ou announce a new contract or initiative that willbring huge benefits to your organisation. Ten

    minutes after telling everyone the fantastic news-

    youaccidentally overhear your staff vigorously

    complaining about the change.

    # fifth member of staff- within a si/month period

    hands in their notice. The only reason given is that

    they have found a new ob.

    # member of staff has been off sick. 0ou receive a

    doctors note stating that they have been diagnosedwith depression. :e is a great employee and you

    want him to come back to work. :ow do you

    support him to do so7

    These are some possible symptoms of poor mental

    wellbeing at work. 'n isolation they may not be too

    much of a problem. :owever- when work becomes

    the cause of mental distress among staff the costs

    to organisations ;uickly mount up. Poor mental

    wellbeing can lead to repeated staff absences and

    consistent difficulty for individuals to work at theirbest.

    # 2(( study by the :ealth and Safety E/ecutive

    found that a million people are so stressed by their

    obs they believe it is making them ill and up to five

    million people feel very or e/tremely stressed by

    their work. #nd yet employer awareness of mental

    health issues at work in the 34 is poor. !ost senior

    managers vastly underestimate the scale of the

    problem and most think it will never affect their

    workplaces

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    0ou have a 8duty of care under 34 law- whether

    you are a large employer or only have a few staff-toprotect the health- safety and welfare of all your

    employees

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    ;uickly take its toll and lead to irritability- lower

    productivity and poor performance.

    F Engage employees in their work. Staff who know

    where your organisation is heading and are able

    to feed back their views will be better motivatedand more able to help you meet your obectives.

    F E/plore introducing a fle/ible hours scheme. n

    up will keep you in contact with these members

    of staff and enable you to prevent problems from

    occurring.

    F Start a mentoring scheme to help new members

    of staff understand your organisation faster andto support them in their role. r you could start

    a buddy system which enables colleagues to

    support other colleagues outside the official

    linemanagement structure.

    )( $upport staffoccasion-weallneedtimeoff tovisitthekey

    cutters- the opticians or our childs school. 'f staff

    are able to fit their lives around their workload-

    they will repay you with a stronger commitment

    to the organisation.F Promote positive working relationships. @ullying-

    harassment and negativity are detrimental to a

    successful working environment.

    F =ommunicate staff responsibilities and

    e/pectations clearly- this will help them achieve

    your organisations goals.

    F Encourage e/ercise and social events. Physical

    activities boost staff health- team work and

    mental wellbeing.

    *( Tacklethe causes of mentalill health

    # fifth member of staff within a si/month period

    hands in their notice. The only reason given is that

    they have found a new ob.

    'f your work environment and relationships arent

    right youll struggle to recruit and retain good staff.

    =reating the right environment and supportiverelationships between staff will prevent your staff

    from e/periencing workrelated mental health

    problems and help your organisation to thrive.

    F !ake sure that work environments are suitable

    for the task. Hoise- temperature and light levels

    can all have a big impact on wellbeing. =ould

    space dividers- ;uiet spaces or music improve

    your workplace7

    F !anage workloads among your staff. !ake sure

    that no one is e/pected to deliver more than

    what they are capable of.

    F Train managers to identify risks- recognise mental

    ill health and support their staff.

    F Bor staff working in isolation- ensure there are

    clear and regular lines of communication. #

    monthly team meeting or a regular phone catch

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    # member of staff has been off sick. 0ou receive a

    doctors note stating that they have been

    diagnosed with depression. :e is a great employee

    and you want him to come back to work but how

    do you support him to do so7

    ne in four people e/periences mental distress in

    their lifetime. #s an organisation you are likely to

    be affected in some way at some time. 'f staff have

    to take time off because of their mental health- the

    following approach can help them return to work

    while positively contributing to your organisation

    F 'f you become aware of a staff member

    e/periencing mental distress the first step is to

    establishhonest- open communicationwith

    them.F Bocus on the person not the problem. #sk them

    ifthey need adustments to be made to their

    workplace conditions. They will often have all

    the e/pertise you will need to help them to

    manage the ups and downs of their condition

    F Sometimes staff will need to take periods off

    sick due to mental ill health. 'f this happens

    remember four key things

    F Their e/pertise and e/perience have been

    and will continue to be valuable to yourorganisation.

    F 4eep in contact- make sure they know 8out

    of sight is not 8out of mind.

    F E/plore adustments that might be re;uired

    to aid their return to work.

    F Aiscuss the option of a phased return to work

    that allows the person to build up slowly and

    prevent a relapse.

    'ndividuals who e/perience mental distress can

    continue to make a valuable contribution to your

    organisation with the right support. # recovery

    action plan can help you find out what will work

    best for them. +orking with the individual to

    develop this will help you to identify together what

    the early signs of mental distress are- who you

    may need to contact and how your staff member

    would like to be supported. @yplanning in advance-

    you will be able to reduce the impact on your

    organisation and ensure the individual receives

    the support they need.

    nce you have considered the three areas above

    and how they can be implemented in your

    organisation- it is important that this knowledge

    does not get lost. @y recording your thoughts and

    action plans- you will create a process that will

    ensure your organisation stays on track tobecome

    more mentally healthy and more productive.

    Mental health in the

    workplace

    @elow is a list of policies and practices to promote

    staff wellbeing taken from Mental health in the

    workplace: an employers guide, no.3

    The+ob

    F workloads that match employees abilities and

    e/perience

    F

    reasonable and agreed deadlines for workcompletion

    F reduction in repetitive duties within workloads

    F a suitable working environment

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    F promoted and accessible policies and guidance to

    challenge inappropriatebehaviour such as racism-

    se/ism and bullying.

    Relationships in the workplaceF a supportive environment for employees>

    e/amples of good productive team work should

    be encouraged and shared

    F inclusion employees should not be made to feel

    isolated due to the nature of the work they do or

    as a result of more personal factors such as

    cultural or religious beliefs- race- se/uality-

    disability- age and gender.

    Career and personal de%elopment

    F clear supervisory and appraisal structures

    involving the employee

    F sufficient opportunities for staff to take part in

    training or apply forpromotion

    F the views of employees with respect to ob

    satisfaction- career development and training

    needs.

    &ersonal issues affecting staffF management awareness of relevant personal

    issues affecting staff such as illness-bereavement-

    financial worries or stressrelated factors which

    might be contributing to them struggling to cope

    in the workplace

    F policies in place for dealing with such issues

    F training for managers to deal with such issues.

    'mplementing even some of these practices canmake a maor impact on staff wellbeing and save

    you money. 'f you would like more tailored- hands

    on advice please contact !ind to find out about

    resources- support and our consultancy service-

    !ind +orkplace- at ww w.mind.org.uk9workplace

    http://www.mind.org.uk/workplacehttp://www.mind.org.uk/workplacehttp://www.mind.org.uk/workplace
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    This guide is part of our longterm employment

    campaign- 8Taking care of business- that will help

    bring muchneeded changes to the workplace.

    'f you are willing to take steps to improve your

    organisation and the working lives of your staff-

    !ind is here for you every step of the way.

    +ebelieve that by helping employers and employees

    look after their mental wellbeing- we can

    significantly improve the working lives of people inEngland

    and +ales.

    #ct today

    Geaping e/tensive benefits from improved

    employee mental wellbeing will re;uire longterm

    commitment to the issue. @ut you can start

    benefiting from a more mentally healthy

    management style today.1. Takea walk around your workplace at

    lunchtime- how many of your staff are still sat

    at their desks7 Suggest that they take a lunch

    break every day. @y taking a break at midday

    you can help your brain rela/ and ensure you

    are as productive at the end of the day as you

    are at the start.

    2. +hen you leave work tell your staff its time to

    go home , if there is no one to tell- maybe you

    should consider working shorter hours7

    +orkingshorter hours will not only benefit yourpersonal life- it will make sure when you are at

    work you are rested and ready to perform at

    yourbest.

    . 'ntroduce yourself to staff. :ow many people

    doyou work with that youve never spoken to7

    Talking regularly to all your employees could

    give you a better sense of what is happening

    on the ground.

    ). Enoy some team time with your staff and

    have some time out of the office. rganisea lunchtime activity such as a softball match-

    a picnic or ust eating out.

    $ome things are too big to

    ignore,

    ne in si/ workers e/periences depression-

    an/iety or unmanageable stress.

    # further one in si/ e/periences symptoms of

    mental ill health such as sleep problems and

    fatigue.

    0et mental health is still taboo in the workplace.

    !any employees keep ;uiet about their

    mental distress- for fear of discrimination from

    managers or colleagues. This means problems

    spiral and are often not identified until too late-

    e/acerbating the business and human costs- as

    well as placing added strain on colleagues.

    Sign up to !inds 8Taking care ofbusiness

    campaign at ww w .mind.org.uk9work

    F 'ncrease your profile and show your support

    by displaying your organisations logo onour =ampaign Supporters page. Email

    workImind.org.uk for mo r e details.

    F 0our local !ind can help you create a more

    mentally healthy workplace. To find !ind

    in your area visit the !ind website at

    ww w .mind.org.uk

    F Stay up to date with the campaign via

    enewsletters with links to blogs- debate-

    events and resources.

    &ets talk about mental health

    at work.

    http://www.mind.org.uk/work:http://www.mind.org.uk/work:mailto:[email protected]:[email protected]:[email protected]://www.mind.org.uk/http://www.mind.org.uk/work:mailto:[email protected]://www.mind.org.uk/
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    -ocal associations

    Aid you know there is a !ind in your area

    which can help you create a more mentally healthy-

    open workplace where employees feel supported

    enough to discuss a problem7 0our local !ind

    offers bespoke services- including counselling-

    employment support and mental health awareness

    training. To find !ind in your area visit the !ind

    website at ww w .mind.org.ukunder the 8Bind us

    in your area section.

    Mental health infolines

    Mind infoline

    ((( 12 %

    infoImind.org.uk

    !ind infoline

    P @o/ 2""

    !anchester

    !6( JH

    Mind.s -egal ad%ice ser%ice

    ((( )66 6)6

    legalImind.org.uk

    !ind S

    P @o/ 2""

    !anchester

    !6( JH

    +e can send out printed information to individuals

    in unmarked envelopes- or we can help guide you

    to online information available on our website.=allsare recorded for training purposes only.

    !ind helplines are open !onday to Briday- %.((am

    to *.((pm.

    +e provide information on a range of topics

    including types of mental distress- where to get

    help- drug and alternative treatments and advocacy.

    +e can also signpost you to employment support

    services in your area.

    Information resources

    The two !ind publications below can be ordered

    online at ww w.mind.org.uk9shop

    Mental health in the workplace:

    an employers guide /*0'01

    This comprehensive guide provides employers with

    practical tips and e/amples on how to manage and

    improve mental health in the workplace.

    The Mind guide to surviving working

    life /*0'01

    This booklet gives practical tips and sources of

    advice on staying well at work.

    Time to Change website

    #s part of the Time to =hange campaign to endmental health discrimination- this website offers

    support and guidance to help you avoid

    discrimination in the workplace. Bind out about the

    way mental health problems can affect your staff-

    and get practical tips to help them stay healthy andhappy at work. There are links and case studies that

    your employees will find useful- and information

    from !inds &egal unit about your responsibilitiesunder the new E;uality #ct.

    ww w.time2to2change.org.uk9need2support9

    support2workplace

    Trainingand consultancy

    Mind Workplace

    !ind +orkplace provides consultancy and training

    for large employers on mental health- enhancing

    productivity by improving business practices. !ind

    +orkplace will help assess how mentally healthy

    your organisation is for both employees and clients-

    and support you in making any changes.

    ww w .mind.org.uk9workplace

    http://www.mind.org.uk/mailto:[email protected]:[email protected]://www.mind.org.uk/shophttp://www.mind.org.uk/shophttp://www.time-to-change.org.uk/need-support/http://www.time-to-change.org.uk/need-support/http://www.mind.org.uk/workplacehttp://www.mind.org.uk/mailto:[email protected]:[email protected]://www.mind.org.uk/shophttp://www.time-to-change.org.uk/need-support/http://www.mind.org.uk/workplace
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    epartment for Work and &ensions

    :elp and information relating to employment

    initiatives- such as the #ccess to +ork programmes.

    ww w .dwp.go v .uk

    Employee #ssistance &rofessionals

    #ssociation

    The professional body for employee assistance

    programmes

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    @usiness in the =ommunity

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    !ind has been speaking out for better mental health for 6( years. +ework inpartnership with around 1"( local !ind associations to

    directly improve the lives of people with e/perience of mental distress.

    !ental distress affects people from every ethnic background and walk

    of life , one in four people e/periences mental health problems in any

    one year and a third of all P visits relate to mental health.

    !ind believes everyone is entitled to the care they need in order to

    live a full life and to play their full part in society. ur vision is of a

    society that promotes and protects good mental health for all- and

    that treats people with e/perience of mental distress fairly- positively

    and with respect.!indis an independentcharitysupportedby your donations. +e

    campaignto influenceovernmentpolicyand legislation- work

    closelywiththe media and are the first source of unbiased-

    independent mental health information via our publications- website

    www.mind.org.ukand phone service !ind infoline ((( 12 %.

    Q !ind 2(11

    'S@H %"$1%(6"*%22

    http://www.mind.org.uk/http://www.mind.org.uk/