ORDERWORK GIVING YOU THE REACH TO HELP YOU GROW
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Transcript of ORDERWORK GIVING YOU THE REACH TO HELP YOU GROW
ORDERWORK GIVING YOU THE REACH TO HELP YOU GROW
• Our Partnership with Ingram Micro
• Challenges to growing a services business
• Orderwork – extending the Channel’s reach
• Questions
AGENDA
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• Major service partner for Professional Services
• Scoping and Pre-sales assistance on a large range of technologies
• Zero pricing disadvantage
Ingram Micro and Orderwork
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PREDICTING DEMAND FOR SERVICES
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Se
rvic
e
De
ma
nd
Time
Concern for $
Relationship Value Curve
Collaborative Relationship Timeline
UntrustedUnknown
UntrustedExpert
PossibleExpert
HiredExpert
SteadySupplier
TrustedAdvisor
Suspect
Prospect
Prospect(Opportunity)
Customer
Client
Partner
Advocate
PRE SALES SKILLS AND TRUSTED ADVISORS
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• Initial 1 page scope description from the client - 12 days work
• After Orderwork’s on site meeting and survey work -16 page scope = 30 + Days
• Realistic scope manages the expectation of the customer and builds trust.
SCOPING, SCOPING, SCOPING
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In house cost - 51k
Our cost - 13.7k
Reseller sold to client - 30kEveryone happy, good relationships, at least 2 more similar size projects early next year.
ACTUAL COSTS AND PROFIT ON A SERVICES JOB
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• New Technologies
• New Geographies
• Multi-Vendor Technologies
• Emerging and Legacy Tech Coverage
ORDERWORK - EXTENDING THE CHANNELS REACH
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Over 25,000 Work Orders completed in the last year!
ORDERWORK: EXTENDING THE CHANNEL’S REACH
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Vendors and Technology Partners
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IT CHANNEL CLIENTS
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ANY QUESTIONS?
Any Questions?