Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission
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Transcript of Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 2
Oracle WebCenter in Action: Webcast Series HOST: Michelle Huff, Sr. Director, Oracle WebCenter
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Engaging Employees & Partners is Essential to Driving Business Value
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Oracle WebCenter
Oracle WebCenter is the engagement platform powering exceptional experiences for employees, partners and customers. Drive sales and loyalty with engaging cross-
channel online experiences Provide a single point of access with self-
service portals and application dashboards Enhance productivity with social collaboration Ensure timely, relevant and accurate information
with enterprise content management
Engage Your Customers. Empower Your Business.
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Oracle WebCenter Connects Patients and Professionals in Cancer Control Mission
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Wayne Roberts, Director, Information Technology, Canadian Partnership Against Cancer
Pankaj Mittal, Partner & Chief Architect, Apps Systems
Rohit Mathur, Partner, Apps Systems
Welcome!
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Agenda Company Overview 4 Key Themes to Delivering Exceptional
Experiences – Dynamic & Personalized – Integrated Search – Business Controlled – Social Capabilities
Apps Systems Offer Summary Q&A
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Company Overview
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Canadian Partnership Against Cancer Independent not-for-profit organization funded by the federal
government 90 employees The Partnership brings together efforts of partners across the country
in a coordinated and highly collaborative approach to reduce the impact of cancer. Cancer View Canada (www.cancerview.ca) is an ever-evolving national
portal that brings together resources about cancer prevention, screening, treatment and supportive, palliative and end-of-life care.
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Accelerate the use of knowledge in cancer control
Connect people with a personal or professional interest to high quality cancer resources
Over 200 online communities 2000 registered users
Cancerview.ca
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Business Challenges Launched in 2009, early adopter of Oracle
WebCenter Spaces Feedback though user surveys indicated:
Audiences were not well defined
Information was not easy to access
The site was difficult to navigate
Needed better Navigation, Search & Content User experience was impacted by multiple
technology platforms IDM 9i, WCI 10g, SES 10g, ECM 10g and
WebCenter Spaces 11g
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Next generation Portal Easy to navigate & search Dynamic management of Web content by
business users Reusable portlet components Online communities and collaboration tools
to foster increased participation Built on Oracle WebCenter
Target Solution
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Apps Systems
Apps Systems is a Partner of Oracle Strong Relationship with Oracle Development and Management teams Wide range of expertise in entire spectrum of Oracle Products Expertise and Accelerator toolkits and utilities in following areas
– Portals, Sites and E20 – Content Management – Identity Management – Managed Services – SOA/BPM – Integrated Search
http://www.apps-systems.com
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4 Key Themes to Delivering Exceptional Experiences
Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Dynamic & Personalized Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Dynamic & Personalized
Easy Navigation
Multi Lingual
Creative Control
User Friendly URL
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Dynamic & Personalized
Key Features – Nice Modern UI – Easy to Navigate – Easy to find
information – Aggregated search
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Dynamic & Personalized
Key Features – Business controlled – SEO enabled – Dynamic Content
Delivery – User Friendly URL – Multi Lingual – Micro Site
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Dynamic & Personalized
1. Increase customer & partner satisfaction with self-service, interactive modern user experience
2. Increase accessibility of pan-Canadian cancer control information to partners, government agencies, and other key stakeholders
3. Quickly create and customize collaborative communities to support local work and connect with other groups
Key Takeaways
Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Integrated Search Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Improved integration of Secure Enterprise Search
Built UI with Multi Refinements across multiple repositories & websites
Custom Adapters for Secure Searches
Integrated Search UI
Integrated Search
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Reusable Components
Multiple Portlets
Multiple instances of the same portlet
Different customizations for each instance
Parameter and Events
Built using ADF and consumed through JSF Portlet Bridge
JSP based portlets
Portlets
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Integrated Search
1. Users—including hospitals, universities, public health units, patients, and families—can easily search for information and services they need to support care
2. Quickly search for content, including video, in both English and French
3. Easily extract topical information contained on partner-maintained sites and aggregate it for distribution through its main portal site
Key Takeaways
Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Business Controlled Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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In place editing
Layout and placement of content
Navigation editing
Skins
Business Controlled
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French and English Language Support
http://www.vuesurlecancer.ca
Multiple sites leverage One infrastructure with unique URLs
colonversation.ca cancerview.ca/guidelines elearning.cancerview.ca cancerview.ca/aboriginal
Each managed by different set of Business users
Multi-Lingual & Multi-Site
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Business Controlled
1. More efficient consolidation, management, and publishing of content
2. Helped reduce support costs by allowing business users to create collaborative spaces and maintain content on their own
3. Minimized IT backlog by allowing users to turn on new functionality as they need it to support more sophisticated online communities
Key Takeaways
Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Social Capabilities Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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Communities
Blogs
Wikis
Discussion Forums
Social Capabilities
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Social Capabilities
1. Compelling user environment through various social capabilities—including blogs, wikis, and discussion forums
2. Empower business users with integrated productivity tools
3. Increase employee productivity through unified Web 2.0 services
Key Takeaways
Dynamic & Personalized
Social Capabilities
Business Controlled
Integrated Search
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DEMONSTRATION
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Impact and Value
Positive trend is the impact cancerview.ca is having to support better informed decision making Investments made to improve navigation and ability to search cancerview.ca
have resulted in significant improvements for the user experience Upward trends in use and unique individuals, across Canada, as well as
increased frequency in which users are turning to cancerview.ca as a trusted resource Supporting knowledge exchange and virtual teams in the cancer control
community
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Oracle WebCenter Benefits
Drivers for migration to Oracle WebCenter – Improve Navigation, Organization and Search – Improve User Experience with latest Technology Platform – Empower Business users to manage Content & Portal on their own – Expand Business Reach with Social Collaboration – Enterprise level Security/Controls/Management for better Governance
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Why Oracle WebCenter
Successful Oracle WebCenter implementation to deliver a modern, social, business controlled Web presence for the Partnership
– Business Managed and Controlled – Integrated Search – Custom Skins – Multi-Language capabilities – SEO capable – Custom Portlets and Task Flows – Fast Time to Market
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Special Offer from Apps Systems
http://www.apps-systems.com
We offer a two day no risk – zero cost assessment for a roadmap from your legacy environment to the latest technology paradigm offered by Oracle WebCenter, including a cost benefit analysis and discussion around the latest Oracle Fusion Middleware Technologies including Social Features and Sites.
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Join the Oracle WebCenter Community Oracle WebCenter blog: http://blogs.oracle.com/webcenter Oracle WebCenter Homepage: http://oracle.com/webcenter Oracle WebCenter Newsletter: http://oracle.com/newsletters Twitter: http://twitter.com/oraclewebcenter Facebook: http://facebook.com/webcenter
LinkedIn: http://linkd.in/ORCL_Social
[email protected] [email protected] [email protected] [email protected]
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