Integrated CloudApplications & Platform Services

Oracle Retail Stores and Commerce empowers associates with insight into the customer at the point of engagement, ensures a seamless experience across channels, and enables a unique customer experience that helps retailers acquire and retain customers. Empower your team’s proficiency using these products with an Oracle Retail Learning Subscription: Stores and Commerce.

Modern Learning at its BestThe Oracle Retail Learning Subscription: Stores and Commerce (End User Edition) is a digital training solution for anyone on your team seeking training on Oracle Retail Stores and Commerce products. With this learning subscription you get the key elements of an effective learning program and the conveniences of a digital format, making this training unmatched in the industry.

You get:

✔ 12 months of 24/7 access to a comprehensive set of high quality videos delivered by Oracle experts

✔ Detailed coverage and step-by-step demonstrations

✔ Periodic updates for new features and product enhancements

✔ The flexibility to search, access and learn about specific topics of interest

Oracle Retail Learning Subscription: Stores and Commerce (End User Edition)

Training for Your Team

This learning subscription is ideal for both new and existing users, who are seeking training, including:

✔ Administrators✔ Business Users✔ Technical Users ✔ Back Office Administrators

✔ Loss Prevention Managers ✔ Store Managers✔ Store Associates✔ Store Operations Inventory Control

✔ Customer Service Representative✔ Merchandisers✔ Warehouse Managers

This learning subscription enables current users to continually refresh and upgrade their product skills. It also enables new employees with a self-paced learning guide to help them quickly become proficient on Oracle Retail Stores and Commerce applications.

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Learn How to:

✔ Utilize the Retail Reference Library and My Oracle Support✔ Confidently connect and migrate the Open Commerce

Platform to an Oracle Database✔ Get started on an Open Commerce Platform implementation ✔ Utilize Store Inventory Management to manage item

requests and customer orders for a desktop✔ Deploy Store Inventory Management on a mobile

application to a mobile framework ✔ Manage Xstore Point of Service register options for

desktops, mobile tablets, and held hand devices ✔ Manage tills for desktop, mobile tablets, and hand held

devices in Xstore Point of Service✔ Manage order entry, order inquiry, and order maintenance

functions in the Order Management System

✔ Manage returns and exchanges, workflow management, and pick generation in the Order Management System

✔ Understand how the Order Management System can provide item availability information to a website

✔ Manage user groups and security in Customer Engagement✔ Work with customer transaction history in Customer

Engagement with the customer management and segmentation module

✔ Configure probability rules and probability locations in Order Broker

✔ Manage preferences and shopping logic brokering in Order Broker

✔ Respond instantly to suspicious trends and transaction irregularities with XBRi

What You’ll Learn

With this learning subscription learn how to put the power of Oracle Retail solutions to work merging individual solution capabilities to support your vision of the customer experience through their shopping journeys.

Learn how to manage the variables and constraints to achieve the optimal customer experience. Whether it’s shopping on line, picking up in the store, personalization of the cross-channel consumer needs, learn how to provide a consistent customer experience that interacts with your brand. Learn about Oracle Retail Stores and Commerce solutions including:

✔ Customer Engagement✔ Open Commerce Platform✔ Store Inventory Management✔ Order Management System

✔ Order Broker✔ Xstore✔ XBRi

Learning Channels

This learning subscription is organized into learning channels to help you readily find and access the training that interests you within the subscription.