Oracle Personalization

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    Don’t Customize, Just Personalize!

    Jan 17, 2008

    Prabhakar Pooskur  Dharmang Purohit

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    2© 2007 UBEX Corporation and TIBCO Software Inc. .

    TIC "o#t$are In%&

     Headquartered in Pao !to" Caifornia" TIBCO Software Inc.

    #$!S%!&'TIBX( pro)ide* enterpri*e *oftware t+at +ep* co,panie*

    ac+ie)e *er)ice-oriented arc+itecture #SO!( and u*ine** proce**

    ,ana/e,ent #BP( *ucce**.

     1it+ o)er "000 cu*to,er* and office* in 30 countrie*" TIBCO +a*

    /i)en eadin/ or/ani4ation* around t+e word etter awarene** and a/iit56w+at TIBCO ca* T+e Power of $ow.

     8i*it www.tico.co, for ,ore infor,ation

     

    http://www.tibco.com/ http://www.tibco.com/

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    © 2007 UBEX Corporation and TIBCO Software Inc. .

    Presentation b'e%ti(es

     Bu*ine** 9oa*

     Bu*ine** C+aen/e*

     I,pe,entation !pproac+

     Per*onai4ation :eature*

      !cti)atin/ Per*onai4ation;

     Bu*ine** Scenario*

     Benefit*

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    3© 2007 UBEX Corporation and TIBCO Software Inc. .

    usiness )oals

    *e+u%e+ %ost o# maintenan%e*e+u%e+ %ost o# maintenan%e

    In%rease e##i%ien% o# en+ usersIn%rease e##i%ien% o# en+ users

    -++ business .ro%esses that gi(e-++ business .ro%esses that gi(e

    strategi% a+(antagestrategi% a+(antage

    "u.erior o$nershi. e/.erien%e"u.erior o$nershi. e/.erien%e

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    >© 2007 UBEX Corporation and TIBCO Software Inc. .

    usiness Challenges

    a%ilitate #aster +ata entr, re+u%ea%ilitate #aster +ata entr, re+u%e

    %om.le/it%om.le/it

    n#or%e a+heren%e to businessn#or%e a+heren%e to business

    .ro%esses.ro%esses

    nhan%e I $ithout mannhan%e I $ithout man %ustomizations%ustomizations

    "olutions $ith #ast turnaroun+"olutions $ith #ast turnaroun+

    time, s%alable, eas to maintaintime, s%alable, eas to maintain

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    ?© 2007 UBEX Corporation and TIBCO Software Inc. .

    Im.lementation a..roa%h

    Con#iguration (s Personalization (s /tensions

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    Personalization eatures

    Personalization eatures 3 4 5 Personalization T.es

    orms ase+ Personalization "el# "er(i%e Personalization

    Hide and re-ae :ied*@utton* Ae* Ae*

    C+an/e t+e order of $a)i/ation Ae* Ae*

    Create !dditiona Bu*ine** 8aidation* Ae*

    $o #Ae*" ,i/+t need to open code(

    Pro)ide defaut )aue* in :ied* Ae* Ae* ae non-,andator5 fied* required Ae* Ae*

     !dd t+e foowin/ wit+out codin/

    I,a/e $o Ae*

    e**a/e Ae* Ae* =aw@:or,atted TeDt $o Ae*

    Too Tip $o Ae*

    U=<

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    © 2007 UBEX Corporation and TIBCO Software Inc. .

    -%ti(ating .ersonalization6

     -%ti(ating11&&10"el# "er(i%e Personalization

     

    Pro#ile "ite -..li%ation *es.onsibilit ser  

    %i*ae Sef Ser)ice Per*onne

    $o

    Sef Ser)ice  !cce**iiit5

    :eature*

    $one Standard  !cce**iiit5 6 :or

    re*pon*iiit5 t+atwi ,ae u*e of *ite Preference*

    Standard  !cce**iiit5 6

    :or u*er t+at wi acta* ad,ini*trator for  Preference*

    Per*onai4e Sef Ser)ice %ef 

    $o Ae* 6 for t+e u*er t+at wi act a* ad,ini*trator  for preference*

    Sef Ser)ice Per*ona Ho,e Pa/e ode

    :ra,ewor on5

      Per*ona Ho,e pa/e wit+ :ra,ewor 6 for u*er t+at wi act a* ad,ini*trator for  Preference*

    http://var/www/apps/conversion/tmp/scratch_5/ http://var/www/apps/conversion/tmp/scratch_5/

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    F© 2007 UBEX Corporation and TIBCO Software Inc. .

     a(igating to 11&&10 orm ase+ Personalization

     

    -%ti(ating .ersonalization6

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    G0© 2007 UBEX Corporation and TIBCO Software Inc. .

    usiness "%enarios

     11&&10 "el# "er(i%e Personalization

     !cce** to 9oa EDpenditure Poic5 on Internet EDpen*e* +o,e pa/e

     9uidin/ u*er on t+e proce** for reque*tin/ new *uppier creation in

    Internet Procure,ent

     Hide unu*ed fied* fro, Internet Procure,ent appication

     11&&10 orm ase+ Personalization

     Pre)entin/ accidenta dei)er5 of an unfor,atted PO to *uppier durin/

    PO appro)a

     Pre)entin/ unnece**ar5 taD )ariance on In)oice* in !P

    Pre)entin/ data entr5 error* durin/ anet PO reea*e*

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    GG© 2007 UBEX Corporation and TIBCO Software Inc. .

    ene#its

     Hep* ac+ie)e fa*ter *trea,ined proce**

     Hep* in enforcin/ ad+erence to or/ani4ation* u*ine** proce**e*

      !id* in uidin/ fa*ter" *i,per *oution* for SOX reated require,ent*

     Hand* ,ore contro to functiona tea, for de*i/nin/ t+e u*ine**

    o/ic and UI c+an/e*

      !iit5 to de*i/n u*er and re*pon*iiit5 *pecific *oution*

      !iit5 to c+an/e Orace pro)ided UI and u*ine** o/ic wit+out

    )ioatin/ an5 *upport a/ree,ent*

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    G2© 2007 UBEX Corporation and TIBCO Software Inc. .

    9essons 9earnt

     -%%ess

     Per*onai4ation i* a powerfu too" acce** to fewer u*er* wi en*ure

    efficient tracin/ of per*onai4ation c+an/e* done in 5our appication.

     Testing

     Per*onai4ation *+oud not e perfor,ed in production in*tance* direct5.

     .gra+es:Pat%hes

     Up/rade* and patc+e* !A c+an/e t+e under5in/ fiena,e* and

    ocation" +ence t+e need to te*t per*onai4ation c+an/e* *u*equent5.

     ;igration

     i/ration u*in/ *tandard orace practice* wi en*ure t+at t+e ,etadata of 5our per*onai4ation c+an/e* re,ain* intact and can e reappied if o*t

    durin/ up/rade* or patc+e*.

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    G© 2007 UBEX Corporation and TIBCO Software Inc. .

    *e#eren%es

     11&&10 orm ase+ Personalization

    T+e eow note con*oidate* in* to a ree)ant u*er /uide* and

    trainin/ ,ateria*.

    etain $ote - 27F03.G 

     11&&10 "el# "er(i%e Personalization

    etain $ote - 072.G 

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    G3© 2007 UBEX Corporation and TIBCO Software Inc. .

    be/ Cor.oration

     UeD Corporation i* a pre,ier pro)ider of end-to-end *oution* a*ed

    on Orace !ppication*. 

     8i*it www.ueD.co, for ,ore infor,ation

     UeD i* an Orace Certified Partner 

     

    http://www.ubex.com/ http://www.ubex.com/

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    G>© 2007 UBEX Corporation and TIBCO Software Inc. .

    be/ Cor.oration

    UeD Boot+  8i*it Boot+ J 7 toda5 at t+e ED+iitor Ha

     Enter for a c+ance to win inten+o at 11=00 -;5

     i/.ense -..ro(al 9imits -utomation at ?ahoo!

    3Tra%k , *oom 20@ at 2=>0 P;5

     DonAt %ustomize, 'ust .ersonalize!

    3Tra%k 1B, )ran+ allroom ) at B=00 P;5

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