Oracle Personalization

8/18/2019 Oracle Personalization

1/17

Don’t Customize, JustPersonalize!

Jan 17, 2008

Prabhakar Pooskur Dharmang Purohit


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2© 2007 UBEX Corporation and TIBCO Software Inc. .

TIC "o#t$are In%&

Headquartered in Pao !to" Caifornia" TIBCO Software Inc.

#$!S%!&'TIBX( pro)ide* enterpri*e *oftware t+at +ep* co,panie*

ac+ie)e *er)ice-oriented arc+itecture #SO!( and u*ine** proce**

,ana/e,ent #BP( *ucce**.

1it+ o)er "000 cu*to,er* and office* in 30 countrie*" TIBCO +a*

/i)en eadin/ or/ani4ation* around t+e word etter awarene** anda/iit56w+at TIBCO ca* T+e Power of $ow.

8i*it www.tico.co, for ,ore infor,ation

http://www.tibco.com/http://www.tibco.com/


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© 2007 UBEX Corporation and TIBCO Software Inc. .

Presentation b'e%ti(es

Bu*ine** 9oa*

Bu*ine** C+aen/e*

I,pe,entation !pproac+

Per*onai4ation :eature*

!cti)atin/ Per*onai4ation;

Bu*ine** Scenario*

Benefit*


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3© 2007 UBEX Corporation and TIBCO Software Inc. .

usiness )oals

*e+u%e+ %ost o# maintenan%e*e+u%e+ %ost o# maintenan%e

In%rease e##i%ien% o# en+ usersIn%rease e##i%ien% o# en+ users

-++ business .ro%esses that gi(e-++ business .ro%esses that gi(e

strategi% a+(antagestrategi% a+(antage

"u.erior o$nershi. e/.erien%e"u.erior o$nershi. e/.erien%e


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>© 2007 UBEX Corporation and TIBCO Software Inc. .

usiness Challenges

a%ilitate #aster +ata entr, re+u%ea%ilitate #aster +ata entr, re+u%e

%om.le/it%om.le/it

n#or%e a+heren%e to businessn#or%e a+heren%e to business

.ro%esses.ro%esses

nhan%e I $ithout mannhan%e I $ithout man%ustomizations%ustomizations

"olutions $ith #ast turnaroun+"olutions $ith #ast turnaroun+

time, s%alable, eas to maintaintime, s%alable, eas to maintain


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?© 2007 UBEX Corporation and TIBCO Software Inc. .

Im.lementation a..roa%h

Con#iguration (s Personalization (s /tensions


7/177© 2007 UBEX Corporation and TIBCO Software Inc. .

Personalization eatures

Personalization eatures 3 4 5 Personalization T.es

orms ase+ Personalization "el# "er(i%e Personalization

Hide and re-ae :ied*@utton* Ae* Ae*

C+an/e t+e order of $a)i/ation Ae* Ae*

Create !dditiona Bu*ine**8aidation* Ae*

$o #Ae*" ,i/+t need toopen code(

Pro)ide defaut )aue* in :ied* Ae* Ae*ae non-,andator5 fied*required Ae* Ae*

!dd t+e foowin/ wit+out codin/

I,a/e $o Ae*

e**a/e Ae* Ae*=aw@:or,atted TeDt $o Ae*

Too Tip $o Ae*

U=<


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© 2007 UBEX Corporation and TIBCO Software Inc. .

-%ti(ating .ersonalization6

-%ti(ating11&&10"el# "er(i%e Personalization

Pro#ile "ite -..li%ation *es.onsibilit ser

%i*ae Sef Ser)icePer*onne

$o

Sef Ser)ice !cce**iiit5

:eature*

$one Standard !cce**iiit5 6 :or

re*pon*iiit5 t+atwi ,ae u*e of *itePreference*

Standard !cce**iiit5 6

:or u*er t+at wi acta* ad,ini*trator for Preference*

Per*onai4e SefSer)ice %ef

$o Ae* 6 for t+e u*ert+at wi act a*ad,ini*trator for preference*

Sef Ser)ice Per*onaHo,e Pa/e ode

:ra,eworon5

Per*ona Ho,e pa/ewit+ :ra,ewor 6 foru*er t+at wi act a*ad,ini*trator for Preference*

http://var/www/apps/conversion/tmp/scratch_5/http://var/www/apps/conversion/tmp/scratch_5/


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F© 2007 UBEX Corporation and TIBCO Software Inc. .

a(igating to 11&&10 orm ase+ Personalization

-%ti(ating .ersonalization6


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G0© 2007 UBEX Corporation and TIBCO Software Inc. .

usiness "%enarios

11&&10 "el# "er(i%e Personalization

!cce** to 9oa EDpenditure Poic5 on Internet EDpen*e* +o,e pa/e

9uidin/ u*er on t+e proce** for reque*tin/ new *uppier creation in

Internet Procure,ent

Hide unu*ed fied* fro, Internet Procure,ent appication

11&&10 orm ase+ Personalization

Pre)entin/ accidenta dei)er5 of an unfor,atted PO to *uppier durin/

PO appro)a

Pre)entin/ unnece**ar5 taD )ariance on In)oice* in !P

Pre)entin/ data entr5 error* durin/ anet PO reea*e*


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GG© 2007 UBEX Corporation and TIBCO Software Inc. .

ene#its

Hep* ac+ie)e fa*ter *trea,ined proce**

Hep* in enforcin/ ad+erence to or/ani4ation* u*ine** proce**e*

!id* in uidin/ fa*ter" *i,per *oution* for SOX reated require,ent*

Hand* ,ore contro to functiona tea, for de*i/nin/ t+e u*ine**

o/ic and UI c+an/e*

!iit5 to de*i/n u*er and re*pon*iiit5 *pecific *oution*

!iit5 to c+an/e Orace pro)ided UI and u*ine** o/ic wit+out

)ioatin/ an5 *upport a/ree,ent*


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9essons 9earnt

-%%ess

Per*onai4ation i* a powerfu too" acce** to fewer u*er* wi en*ure

efficient tracin/ of per*onai4ation c+an/e* done in 5our appication.

Testing

Per*onai4ation *+oud not e perfor,ed in production in*tance* direct5.

.gra+es:Pat%hes

Up/rade* and patc+e* !A c+an/e t+e under5in/ fiena,e* and

ocation" +ence t+e need to te*t per*onai4ation c+an/e* *u*equent5.

;igration

i/ration u*in/ *tandard orace practice* wi en*ure t+at t+e ,etadata of5our per*onai4ation c+an/e* re,ain* intact and can e reappied if o*t

durin/ up/rade* or patc+e*.


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G© 2007 UBEX Corporation and TIBCO Software Inc. .

*e#eren%es

11&&10 orm ase+ Personalization

T+e eow note con*oidate* in* to a ree)ant u*er /uide* and

trainin/ ,ateria*.

etain $ote - 27F03.G

11&&10 "el# "er(i%e Personalization

etain $ote - 072.G


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be/ Cor.oration

UeD Corporation i* a pre,ier pro)ider of end-to-end *oution* a*ed

on Orace !ppication*.

8i*it www.ueD.co, for ,ore infor,ation

UeD i* an Orace Certified Partner

http://www.ubex.com/http://www.ubex.com/


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G>© 2007 UBEX Corporation and TIBCO Software Inc. .

be/ Cor.oration

UeD Boot+ 8i*it Boot+ J 7 toda5 at t+e ED+iitor Ha

Enter for a c+ance to win inten+o at 11=00 -;5

i/.ense -..ro(al 9imits -utomation at ?ahoo!

3Tra%k , *oom 20@ at 2=>0 P;5

DonAt %ustomize, 'ust .ersonalize!

3Tra%k 1B, )ran+ allroom ) at B=00 P;5


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Oracle Personalization

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