OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region...

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OPPORTUNITY Partner Roadmap and Partner Roadmap and Resources Resources Lisa Sluke Lisa Sluke Channel Development Manager - East Channel Development Manager - East Region Region Microsoft Microsoft

Transcript of OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region...

Page 1: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

OPPORTUNITYPartner Roadmap and Partner Roadmap and ResourcesResourcesLisa SlukeLisa SlukeChannel Development Manager - East RegionChannel Development Manager - East RegionMicrosoftMicrosoft

Page 2: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Microsoft Partner Life Microsoft Partner Life CycleCycle

Plan Your

Business

Build& MaintainExpertise

Market& Sell

Implement& Support

RetainYourCustomers

Your Roadmap for SuccessYour Roadmap for Success

Page 3: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Roadmap for SuccessRoadmap for Success

Partner Enrollment ProcessPartner Enrollment ProcessMicrosoft Partner ProgramMicrosoft Partner Program

Solution Provider Agreement (SPA)Solution Provider Agreement (SPA)

Getting StartedGetting StartedWelcomeWelcome

Start Up KitStart Up Kit

CommunicationsCommunications

Access Online ResourcesAccess Online Resources

Call to ActionCall to Action Develop your business planDevelop your business plan Subscribe to Insights newslettersSubscribe to Insights newsletters

Plan Your

Business

https://mbs.microsoft.com/partnersource/resources/partneressentials/mspp

Page 4: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Roadmap for SuccessRoadmap for Success

Microsoft DynamicsMicrosoft DynamicsTMTM 101 101

Learning RoadmapsLearning RoadmapsSales & MarketingSales & Marketing

TechnicalTechnicalPresales – DemoPresales – Demo

Certification PreparationCertification Preparation

Call to ActionCall to Action Identify Organizational and Individual Learning PlanIdentify Organizational and Individual Learning Plan Enroll in Partner Service PlanEnroll in Partner Service Plan Complete SPA / Software Advisor certification requirementsComplete SPA / Software Advisor certification requirements Complete MBS Competency certification requirements (optional)Complete MBS Competency certification requirements (optional)

Build& MaintainExpertise

http://www.msreadiness.com/microsoftdynamics

Page 5: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Roadmap for SuccessRoadmap for Success

Partner Engagement ProgramsPartner Engagement Programs

Lead GenerationLead Generation

Pipeline ManagementPipeline Management

Presales – ImplementationPresales – Implementation

Microsoft Solution SellingMicrosoft Solution Selling

Call to ActionCall to Action Enroll in Sales & Marketing Professional CommunitiesEnroll in Sales & Marketing Professional Communities Build Marketing PlanBuild Marketing Plan Enroll in Step-Up Incentive Promotion www.mbsbdf.comEnroll in Step-Up Incentive Promotion www.mbsbdf.com

Market& Sell

https://mbs.microsoft.com/partnersource/communities/marketing

https://mbs.microsoft.com/partnersource/communities/cae

Page 6: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Roadmap for SuccessRoadmap for Success

Post Sales ImplementationPost Sales Implementation

Project ManagementProject Management

Professional ServicesProfessional Services

Field EngagementField Engagement

Drive revenue and profitabilityDrive revenue and profitability

Call to ActionCall to Action Leverage Consultant ToolkitsLeverage Consultant Toolkits Implement, customize and install new customer salesImplement, customize and install new customer sales

Implement& Support

https://mbs.microsoft.com/partnersource/communities/consulting

https://mbs.microsoft.com/partnersource/resources/services/serviceplans

Page 7: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Roadmap for SuccessRoadmap for Success

Existing Customer Sales & MarketingExisting Customer Sales & MarketingCross-SellCross-Sell

Up-SellUp-Sell

Software Assurance & Service ContractsSoftware Assurance & Service Contracts

Product Launch Awareness - upgradesProduct Launch Awareness - upgrades

Drive Microsoft Stack & App MessageDrive Microsoft Stack & App Message

Call to ActionCall to Action Earn MBS CompetencyEarn MBS Competency Earn Microsoft Certified/Gold Partner StatusEarn Microsoft Certified/Gold Partner Status Attend Convergence ConferenceAttend Convergence Conference

RetainYourCustomers

https://mbs.microsoft.com/partnersource/communities/marketing/rethinkrevenue

Page 8: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.
Page 9: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Convergence Partner BriefingConvergence Partner Briefing

March 23, 2006: Dallas TX @ HyattMarch 23, 2006: Dallas TX @ Hyatt7:00 – 9:00pm: Welcome Reception7:00 – 9:00pm: Welcome Reception

***ISV Chat ***ISV Chat (New)(New)

March 24, 2006: Dallas, TX @ Convention March 24, 2006: Dallas, TX @ Convention CenterCenter

8:30 – 10:30am: Opening Keynote: Tami Reller & Satya 8:30 – 10:30am: Opening Keynote: Tami Reller & Satya NadellaNadella

11:00 – 12:15pm: Super Sessions11:00 – 12:15pm: Super Sessions

12:15 – 1:30pm: Lunch & Structured Networking12:15 – 1:30pm: Lunch & Structured Networking

1:30 – 2:30pm: Concurrent Sessions1:30 – 2:30pm: Concurrent Sessions

3:00 – 4:00pm: Concurrent Sessions3:00 – 4:00pm: Concurrent Sessions

4:30 – 6:30pm: Closing Keynote: Jeff Young & Doug Burgum4:30 – 6:30pm: Closing Keynote: Jeff Young & Doug Burgum

Register: http://mbs.microsoft.com/public/convergence/Register: http://mbs.microsoft.com/public/convergence/

Page 10: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Profile Your Solutions Once and Communicate Them Everywhere - Solution profiler https://partner.microsoft.com/global/solutionprofiler

Build New Partnerships – Channel Builder https://partner.microsoft.com/global/salesmarketing/build/channelbuilder/

Access to most current tools, platform and server technologies - MSDN Subscriptions http://www.msdn.microsoft.com/ then log in with your subscriber password

ISV tips for maximizing your opportunities right away:

Make sure you’re in the ISV competency and that your solution has been tested

Get your solutions profiled to ensure the Microsoft field, partners, and prospects have visibility by industry of the solutions you can provide

To achieve the recognition and management level you deserve be sure to work with the MSPP program and register your referral revenue in VOICE

For more information on becoming an ISV see: https://partner.microsoft.com/global/competency/isvsolutions/

The visibility, partnership and technical information you need:The visibility, partnership and technical information you need:

Page 11: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Roadmap for Success Roadmap for Success – – recaprecap

Plan your BusinessPlan your Business

Build & Maintain ExpertiseBuild & Maintain Expertise

http://www.msreadiness.com/microsoftdynamicshttp://www.msreadiness.com/microsoftdynamics

Market & SellMarket & Sellhttps://mbs.microsoft.com/partnersource/communities/https://mbs.microsoft.com/partnersource/communities/marketingmarketinghttps://mbs.microsoft.com/partnersource/communities/caehttps://mbs.microsoft.com/partnersource/communities/cae

Implement & SupportImplement & Supporthttps://mbs.microsoft.com/partnersource/communities/https://mbs.microsoft.com/partnersource/communities/

consultingconsultinghttps://mbs.microsoft.com/partnersource/resources/https://mbs.microsoft.com/partnersource/resources/

services/serviceplansservices/serviceplans

Retain Your CustomersRetain Your Customershttps://mbs.microsoft.com/partnersource/communities/https://mbs.microsoft.com/partnersource/communities/

marketing/rethinkrevenuemarketing/rethinkrevenue

Plan Your

Business

Plan Your

Business

Build& MaintainExpertise

Build& MaintainExpertise

Market& SellMarket& Sell

Implement& SupportImplement& Support

RetainYourCustomers

RetainYourCustomers

Page 12: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Partner AssistancePartner Assistance

Regional Service CenterRegional Service Center

Assistance on Microsoft Partner ProgramAssistance on Microsoft Partner Program

1-800-765-77681-800-765-7768

[email protected]@microsoft.com

*** Partner Resource Desk*** Partner Resource Desk

Assistance on all other questionsAssistance on all other questions

1-800-426-9400, option 1, extension 817921-800-426-9400, option 1, extension 81792

[email protected]@microsoft.com

Channel Development Manager – East RegionChannel Development Manager – East RegionLisa SlukeLisa Sluke

1 701 281 33041 701 281 3304

[email protected]@microsoft.comhttps://mbs.micrsoft.com/partnersource/resources/partneressentials/mspp

Page 13: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

© 2005 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Page 14: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

OPPORTUNITYSteps to Partnership Steps to Partnership

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Steps to PartnershipSteps to Partnership1.1. Call or email [email protected] or email [email protected]

2.2. Review Business Plan with Microsoft Review Business Plan with Microsoft

3.3. Enroll in Microsoft Partner ProgramEnroll in Microsoft Partner Program

4.4. Sign Agreements: SPA , SASign Agreements: SPA , SA

5.5. Enroll in Partner Service PlanEnroll in Partner Service Plan

6.6. Complete training and certificationsComplete training and certifications

7.7. Earn MBS Competency - optionalEarn MBS Competency - optional

Get started today: Get started today:

Call 1-800-248-8045 or email to Call 1-800-248-8045 or email to [email protected]

Page 16: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

A worldwide partner program built to A worldwide partner program built to support your business successsupport your business success

FOCUS

Competencies

IMPACT

PerformanceRecognition

VALUE

TailoredBenefits

Partnering With MicrosoftPartnering With Microsoft

Page 17: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

FOCUS

Competencies

Advanced Infrastructure SolutionsAdvanced Infrastructure Solutions

Business Intelligence SolutionsBusiness Intelligence Solutions

Information Worker SolutionsInformation Worker Solutions

Integrated E-Business SolutionsIntegrated E-Business Solutions

ISV/Software SolutionsISV/Software Solutions

Learning SolutionsLearning Solutions

Licensing SolutionsLicensing Solutions

Microsoft DynamicsMicrosoft Dynamics

Networking Infrastructure SolutionsNetworking Infrastructure Solutions

Security SolutionsSecurity Solutions

COMPETENCIES (focus)COMPETENCIES (focus)

Partnering With MicrosoftPartnering With Microsoft

Page 18: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

IMPACT

PerformanceRecognition

Partnering With MicrosoftPartnering With Microsoft

RegisteredRegisteredMemberMember

Gold Certified PartnerGold Certified PartnerEverything you need to Everything you need to stand out in the marketstand out in the market

Certified PartnerCertified PartnerEverything you need to Everything you need to have an advantage in the have an advantage in the marketplacemarketplace

Registered MemberRegistered MemberEverything you need to Everything you need to succeed with Microsoftsucceed with Microsoft

PROGRAM LEVELSPROGRAM LEVELS

Page 19: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Partnering With MicrosoftPartnering With Microsoft

CategoryCategory DefinitionDefinitionSoftware Software CertificationCertification

Products that have passed Products that have passed Veritest or Veritest or WHQL requirements WHQL requirements

Business WinsBusiness Wins References to end customer References to end customer projectsprojects

Premier MCP Premier MCP Certification Certification

Certifications in addition to Certifications in addition to competency requirementscompetency requirements

CompetencyCompetency Level of expertise in a given Level of expertise in a given area area

Customer Customer SatisfactionSatisfaction

Measure of end customer Measure of end customer satisfaction satisfaction with products and serviceswith products and services

Microsoft Microsoft Learning Learning ProductsProducts

Sales for Official Microsoft Sales for Official Microsoft Learning ProductsLearning Products

Distributed Distributed LicensesLicenses

Generated by credited sales Generated by credited sales of Microsoft software licenses of Microsoft software licenses as reported to Microsoftas reported to Microsoft

OtherOther Non-Microsoft training and Non-Microsoft training and various assessmentsvarious assessments

PARTNER POINTSPARTNER POINTS

RegisteredRegisteredMemberMember

120 Pts

50 Pts

Page 20: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

VALUE

TailoredBenefits

Partnering With MicrosoftPartnering With MicrosoftPARTNER BENEFITSPARTNER BENEFITS

Based on MSPP level and competencyBased on MSPP level and competency

RegisteredRegisteredMemberMember

Action Pack for feeAction Pack for fee

Limited online trainingLimited online training

Build Profile in Partner ToolBuild Profile in Partner Tool

Certified brandCertified brand

Limited internal-use softwareLimited internal-use software

Microsoft Resource Directory listingMicrosoft Resource Directory listing

5-pack support incidents5-pack support incidents

Gold Certified brandGold Certified brand

Additional internal-use softwareAdditional internal-use software

Priority Microsoft Resource Directory Priority Microsoft Resource Directory listinglisting

Technical Services CoordinatorTechnical Services Coordinator

Account management (varies by Account management (varies by region)region)

Page 21: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Microsoft AxaptaMicrosoft Axapta 3 individuals, 8 exams (5 mandatory, 3 of choice)3 individuals, 8 exams (5 mandatory, 3 of choice)

Microsoft Great Microsoft Great PlainsPlains

2 individuals, 5 exams (3 mandatory, 2 of choice)2 individuals, 5 exams (3 mandatory, 2 of choice)

Microsoft NavisionMicrosoft Navision 2 individuals, 5 exams (3 mandatory, 2 of choice)2 individuals, 5 exams (3 mandatory, 2 of choice)

Microsoft SolomonMicrosoft Solomon 2 individuals, 5 exams (3 mandatory, 2 of choice)2 individuals, 5 exams (3 mandatory, 2 of choice)

Microsoft CRMMicrosoft CRM 2 individuals, 5 exams (3 mandatory, 2 of choice 2 individuals, 5 exams (3 mandatory, 2 of choice from list)from list)

For exam details please go to: www.mbspartnerupdate.com

Microsoft DynamicsMicrosoft DynamicsCOMPETENCY REQUIREMENTSCOMPETENCY REQUIREMENTS

Complete a Business Profile within MSPPComplete a Business Profile within MSPP

Submit three customer referencesSubmit three customer references

Complete exam requirements for at least one MBS Complete exam requirements for at least one MBS solutionsolution

Page 22: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

SPA SPA ContractContract

Microsoft Dynamics Reseller Microsoft Dynamics Reseller ProgramProgramRESELLER TERMS AND CONDITIONSRESELLER TERMS AND CONDITIONS

Microsoft Dynamics Solution Provider Agreement (SPA)Microsoft Dynamics Solution Provider Agreement (SPA)

Authorize to OrderAuthorize to Order

A minimum of 2 – 3 individuals must pass 3 – 5 exams in A minimum of 2 – 3 individuals must pass 3 – 5 exams in areas of technology and product functionalityareas of technology and product functionality

Discounts on software and servicesDiscounts on software and services

Upon meeting “Authorize to Order” requirements Resellers Upon meeting “Authorize to Order” requirements Resellers purchase Software and Customer Maintenance Plans from purchase Software and Customer Maintenance Plans from Microsoft at a discount. Software discounts range from 30% Microsoft at a discount. Software discounts range from 30%

to 50%.to 50%.

Registered Registered MemberMember

Enroll in Microsoft Partner Program as a Enroll in Microsoft Partner Program as a RegisteredRegistered

MemberMember

Execute SPA agreementsExecute SPA agreements

Page 23: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

CSA CSA AgreemenAgreemen

tt

TERMS AND CONDITIONSTERMS AND CONDITIONSComplete CSA AgreementComplete CSA Agreement

https://mbs.microsoft.com/downloads/public/csa_overview.htm

EligibilityEligibility

2 consultants trained and able to pass CRM certification exams:

Be involved in the software selection and implementation of Microsoft CRM for customers

Registered Registered MemberMember

Execute CSA Agreement Execute CSA Agreement

Enroll in Microsoft Partner Program as a Enroll in Microsoft Partner Program as a RegisteredRegistered

MemberMember

Microsoft Customer Relationship Microsoft Customer Relationship Management Certified Software Advisor (CSA) Management Certified Software Advisor (CSA)

ProgramProgram

Page 24: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

30% OR GREATER PARTNER OPPORTUNITY30% OR GREATER PARTNER OPPORTUNITY

Microsoft CRM Certified Software Microsoft CRM Certified Software Advisor Advisor

Tier 1 = 20% for all programs, except for Enterprise Agreements which equals 15%Tier 2 = 30% for all programs, except for Enterprise Agreements which equals 22.5%SA renewals are 5% across all programs.

License License transaction transaction opportunityopportunity

nn%%Tier 1 -Tier 1 - 2020

%%

3030%%

Tier 2 -Tier 2 -oror

CRM CSA fee

Up ToUp To

+30+30%%

Opportunity

==++

Page 25: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Package of services to assist new partners in building skills:

Discounted training courses and exam vouchers

Technical support

Implementation tools

ON-RAMP PLAN – US$5,000ON-RAMP PLAN – US$5,000

Service OfferingsService Offerings

Page 26: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

Steps to Partnership – Steps to Partnership – SummarySummary1.1. Call or email [email protected] or email [email protected]

2.2. Review business plan with Microsoft Review business plan with Microsoft

3.3. Enroll in Microsoft Partner ProgramEnroll in Microsoft Partner Program

4.4. Sign agreements: SPA , SASign agreements: SPA , SA

5.5. Enroll in Partner service planEnroll in Partner service plan

6.6. Complete training and certificationsComplete training and certifications

7.7. Earn MBS competency – optionalEarn MBS competency – optional

8.8. GROW your business!GROW your business!

Get started today: Get started today:

Call 1-800-248-8045 or email to Call 1-800-248-8045 or email to [email protected]

Page 27: OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft.

OPPORTUNITY

© 2004 Microsoft Corporation. All rights reserved.© 2004 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.