OPM Open Government Version 2.0

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Transcript of OPM Open Government Version 2.0

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    May 2012

    Open Government

    Version 2.0

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    Version 2.0 OPM Open Government Plan i

    Table 1: Revision History

    Revision Number Revision Date Revision Summary

    1.0 April 7, 2010 Approved

    1.1 April 23, 2010 Provided greater detail regarding records management

    and added a link to the Chief Human Capital Officers

    (CHCO) Council

    1.2 June 25, 2010 Corrected typographical errors, revised the list of

    members, and provided greater details on milestones

    and measures.

    2.0 May 1, 2012 Provides information on completed open governmentwork. Introduces five new initiatives, including a new

    flagship initiative.

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    Version 2.0 OPM Open Government Plan ii

    Thank you in advance for taking the time to review and provide

    feedback on Version 2 of the United States Office of Personnel

    Managements (OPM) Open Government Plan.

    We released Version 1 of this plan in April 2010. Since then, we have

    learned a lot about what openness means to us and our stakeholders.

    The definition transparency, collaboration, and participation is just

    the beginning. As we learned, openness is much more than providing

    data or standing up new tools.

    Innovation is closely linked with openness, and we explored the

    intersection of people, processes, and technology in the context of

    innovation. We know people are our greatest asset. Supporting

    learning is the best way to make the most of that asset always in a

    fair and inclusive manner. We are therefore committed to developing

    a cadre of knowledge workers and better preparing our employees, individually and

    collectively, for future changes and challenges.

    We look forward to implementing the strategies we discuss in this document, but mostly we

    are excited to collaborate with you, our external stakeholders, including other agencies and the

    public. As we leverage the power of social media and economies of scale from centralized call

    centers, we will be better able to provide the services you expect. We have performance

    standards in place to measure our progress toward providing superior customer service.

    Together we can find new solutions to age old problems using communities of practice as open

    forums for transparency in our processes and public participation.

    I appreciate your support as we move forward with implementation. Please continue to share

    your ideas with us and be involved in the conversation. Please interact with us further at

    http://www.opm.gov/open/by posting comments to our blog.

    John Berry

    DIRECTOR

    http://www.opm.gov/open/http://www.opm.gov/open/http://www.opm.gov/open/
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    Version 2.0 OPM Open Government Plan iii

    EXECUTIVE SUMMARY ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    INTRODUCTION ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    About Open Government ...................................................................................................... 2

    About This Plan ..................................................................................................................... 2

    Our Commitment to Openness .............................................................................................. 3

    Policy Statement ................................................................................................................... 4

    Governance ........................................................................................................................... 4

    WHAT WEVE DONE AND ARE DOING TO IMPROVE TRANSPARENCY,

    COLLABORATION, AND PARTICIPATION ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Becoming a Learning Organization: Strategies, Plans, and Guides ......................................... 10

    Collaboration Efforts ........................................................................................................... 12

    Knowledge Management System (KMS) and Collaborative Tools ......................................... 13

    Data.gov.............................................................................................................................. 15

    Searchable Frequently Asked Questions .............................................................................. 15

    Work Breakdown Structure and Action Plans ....................................................................... 15

    Plain Language .................................................................................................................... 16

    The Challenges Weve Faced ................................................................................................ 17

    Social Media .............................................................................................................................. 17

    Funding ..................................................................................................................................... 18

    The Challenge of Innovation ..................................................................................................... 18

    HOW WE WILL FURTHER IMPROVE TRANSPARENCY, COLLABORATION, AND

    PARTICIPATION ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Leveraging Resources across Government through Collaboration ......................................... 19

    New Initiatives for 2012-2013 .............................................................................................. 19

    Enhancing OPMs Performance Management Culture ............................................................ 20

    Establishing Communities of Practice (CoPs) and Other Networks for Innovation ................. 20

    New Initiatives for 2013-2014 .............................................................................................. 20

    Flagship Initiative: Centralizing Call Centers and Help Desks ................................................... 21

    Enabling Widespread and Uniform Use of Social Media .......................................................... 21

    Proactively Disclosing Information via OPM.gov ...................................................................... 21

    Continuing to Foster an Environment that Embraces Innovation .......................................... 21

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    Version 2.0 OPM Open Government Plan iv

    CONCLUSION ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    REFERENCES ........ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

    APPENDIX A: COLLABORATION EFFORTS ........ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

    APPENDIX B: TIMELINE AND MEASURES FOR NEW INITIAT IVES ........ . . . . . . . . . . . 28

    APPENDIX C: VERSION 1 INITIATIVES ........ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

    APPENDIX D: LEADERSHIP AND CONTRIBUTORS ......... . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . 37

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    Version 2.0 OPM Open Government Plan v

    Figure 1: Open Government Forum ................................................................................................ 5

    Figure 2: The Five Teams that Comprise the OIF ............................................................................ 7

    Figure 3: The OIF and CoPs ............................................................................................................. 8

    http://wdcvfxsht/WABrantley$/Documents/Open%20Government%20Plan/Version2/Open%20Government%20Plan_v2_20120501.docx%23_Toc323659617http://wdcvfxsht/WABrantley$/Documents/Open%20Government%20Plan/Version2/Open%20Government%20Plan_v2_20120501.docx%23_Toc323659617http://wdcvfxsht/WABrantley$/Documents/Open%20Government%20Plan/Version2/Open%20Government%20Plan_v2_20120501.docx%23_Toc323659617
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    Version 2.0 OPM Open Government Plan vi

    Table 1: Revision History .................................................................................................................. i

    Table 2: Collaboration Efforts ....................................................................................................... 25

    Table 3: New Initiatives for 2012-2013 ......................................................................................... 28

    Table 4: New Initiatives for 2013-2014 ......................................................................................... 28

    Table 5: Other New Commitments ............................................................................................... 29

    Table 6: Version 1 Initiatives Other than the Flagship ................................................