OPERATIONS MANUAL · OPERATIONS MANUAL The Clothes Closet 3 WADD-FM Radio Station 209 Defiance...

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OPERATIONS MANUAL NAME OF MANAGER THE CLOTHES CLOSET

Transcript of OPERATIONS MANUAL · OPERATIONS MANUAL The Clothes Closet 3 WADD-FM Radio Station 209 Defiance...

Page 1: OPERATIONS MANUAL · OPERATIONS MANUAL The Clothes Closet 3 WADD-FM Radio Station 209 Defiance Street Archbold, OH 43502-0736 The President The White House Washington, DC 20500-8765

OPERATIONS MANUAL The Clothes Closet 1

OPERATIONSMANUAL

NAME OF MANAGER

THE

CLOTHES CLOSET

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2 The Clothes Closet OPERATIONS MANUAL

OPERATIONS MANUAL FOR THE CLOTHES CLOSET

Workday Hours

8 a.m. to 5 p.m. , Monday through FridayAll employees work an 8-hour day1 hour is allowed for lunch

Business Hours

9 a.m. to 5 p.m. , Monday through Friday9 a.m. to 12 noon on Saturday, July 28

Important Numbers

Checking Account Number: 376-8368Telephone Number: 419-555-0154

Sales Policies

Retail sales for cashRetail sales with all major credit cards accepted

Style Shows

Private showings for customers and other invitedguests are held regularly at the Maumee River Mallin Toledo, Ohio, and Lee Community Center. Thenext show is scheduled for July 19.

Items Stocked

See the Partial Inventory List in the Office File.

Salary Information

Employees are paid biweekly (every two weeks)Manager’s biweekly salary is $1,352

The Clothes Closet’s Obligations to

Its Customers

Guarantee the quality of all merchandise soldAnnounce salesMaintain goodwill by treating all customers with

respect

The Clothes Closet’s Obligations to Local,

State, and National Governments

Obey all laws and regulationsWithhold payroll taxes and forward them to the

proper agenciesPractice conservation of energy

The Clothes Closet’s Obligations

to the Community

Support all activities sponsored by thePettisville Chamber of Commerce

Support local charity projectsOperate a fair and honest businessBe an equal opportunity employer

Your Obligations to the

Owner of the Clothes Closet

(Ms. Yonekura)

Care about the business as if it were your ownKeep accurate and up-to-date recordsExhibit wise judgment in the use of company

fundsKeep company financial information confidentialHire employees who will contribute to the over-

all good of the company

Your Obligations as an

American Citizen

Be knowledgeable about the free enterprisesystem

Be competent in managing personal businessaffairs

Exhibit wise judgment in use of personal fundsObey all laws and regulations

Business Plan is Due ____________

INFORMATION YOU’LL NEED TO KNOWABOUT THE CLOTHES CLOSET

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OPERATIONS MANUAL The Clothes Closet 3

WADD-FM Radio Station209 Defiance StreetArchbold, OH 43502-0736

The PresidentThe White HouseWashington, DC 20500-8765

Pettisville Chamber of Commerce101 Dungaree DrivePettisville, OH 43553-0178

Treasurer, State of OhioState Office BuildingColumbus, OH 43215-0876

Lee Community CenterOne Vale StreetPettisville, OH 43553-0177PHN 419-555-0166; FAX 419-555-0167www.leecc.mjs(Corporation, Nonprofit)

Mean Jeans Manufacturing Co.45 Maple StreetPettisville, OH 43553-0175PHN 419-555-0100; FAX 419-555-0110www.meanjeans.mjs(Corporation)

Nouveau Investment Company440 Wall StreetPettisville, OH 43553-0178PHN 419-555-0134; FAX 419-555-0136www.nouinv.mjs(Partnership)

Passports-2-Go728 Blazer AvenuePettisville, OH 43553-0177PHN 419-555-0164; FAX [email protected](Sole Proprietorship)

Pettisville Bank101 Greenback DrivePettisville, OH 43553-0178PHN 419-555-0101; FAX 419-555-0102www.pettisvillebank.mjs(Corporation)

Pettisville Post Office22 Stamp StreetPettisville, OH 43553-0178PHN 888-555-0133; FAX 419-555-0140www.ppo.mjs(Federal Agency)

Correspondents Outside the Model Business Community

During the course of the business simulation, you will be mailing and shipping a variety of things to other businessesboth within and without the model business community. Addresses follow. (NOTE: For Web addresses, the suffix.mjs (Mean Jeans simulation) has been used to avoid conflicts with real-world .com addresses.)

18 Wheeler Truck Lines1208 Oshkosh Blvd.Pettisville, OH 43553-0177PHN 419-555-0119; FAX 419-555-0120www.18wheeler.mjs(Corporation)

Buckeye Equipment1313 Olentangy RoadPettisville, OH 43553-0175PHN 419-555-0178; FAX 419-555-0180www.buckeye.mjs(Partnership)

The Clothes Closet61 Dungaree DrivePettisville, OH 43553-0178PHN 419-555-0154; FAX 419-555-0155www.clothescloset.mjs(Sole Proprietorship)

Creative Advertising Agency816 Corduroy DrivePettisville, OH 43553-0177PHN 419-555-0188; FAX 419-555-0190www.creativeadvertising.mjs(Corporation)

The Denim Maker752 Gold Mine LanePettisville, OH 43553-0176PHN 419-555-0195; FAX 419-555-0197www.denim_maker.mjs(Corporation)

Hollywood & Vine Videos2501 Kneepatch AvenuePettisville, OH 43553-0175PHN 419-555-0172; FAX [email protected](Corporation)

Popular Designs2020 Carpenter RoadPettisville, OH 43553-0176PHN 419-555-0182; FAX [email protected](Sole Proprietorship)

Taylor Office Supplies12 Rivet StreetPettisville, OH 43553-0177PHN 419-555-0135; FAX 419-555-0113www.taylor.mjs(Sole Proprietorship/Franchisee)

The Towne CrierP. O. Box 276Pettisville, OH 43553-0176PHN 419-555-0122; FAX 419-555-0124www.townecrier.mjs(Sole Proprietorship)

United CommunicationsInformation CirclePettisville, OH 43553-0176PHN 800-555-0111; FAX 419-555-0112www.uncom.mjs(Corporation, Controlled Monopoly)

Correspondents Within the Model Business Community

Addresses You Will Need …

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4 The Clothes Closet OPERATIONS MANUAL

The Clothes ClosetSole Proprietorship

The information contained on these pages is confidential. It is provided here to inform you of the typeof ownership and the financial condition of your business.

FINANCIAL STATEMENTS

THE CLOTHES CLOSET

BALANCE SHEET

As of June 30, 20––

ASSETS

CURRENT ASSETSCash $ 27,230Accounts receivable 15,880Inventory 165,530Prepaid insurance 2,215

Total current assets $210,855

PROPERTY AND EQUIPMENTLand 20,000Building 225,000Equipment 45,270

290,270Less: Accumulated depreciation 25,555

Net book value 264,715

TOTAL ASSETS $475,570

LIABILITIES

CURRENT LIABILITIESNotes payable $ 39,975Accounts payable 55,420Accrued taxes 2,920

Total current liabilities 98,315

LONG-TERM LIABILITIESReal estate loan 175,875

TOTAL LIABILITIES $274,190

OWNER’S EQUITYInvestment - Kimo Yonekura 201,380

TOTAL LIABILITIES AND OWNER’S EQUITY $475,570

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OPERATIONS MANUAL The Clothes Closet 5

THE CLOTHES CLOSET � FACT SHEET

The Clothes Closet offers a wide assortment of clothing styles for the whole family—in sizes to fit boysand girls, juniors, misses, and men. Kimo Yonekura, the store’s owner, believes her customers appreciateher sales policy of guaranteed satisfaction. The Clothes Closet accepts all returns of merchandisewhen customers are unhappy for any reason.

Merchandise specialties include� sportswear� denim wear� western wear� Hawaiian fashions� screen-printed T-shirts

THE CLOTHES CLOSET

STATEMENT OF INCOME

For the year ended June 30, 20––

INCOMESales $566,235

COST OF SALESBeginning inventory $145,280Purchases 311,055Freight 12,455

468,790Less: Ending inventory 165,530

Total cost of sales 303,260

GROSS MARGIN $262,975

GENERAL AND ADMINISTRATIVE EXPENSESSalaries $ 65,420Advertising 9,220Depreciation 8,990Insurance 3,930Taxes 8,810Supplies 5,670Miscellaneous 3,220Legal and accounting 2,990

Total general and administrativeexpenses 108,250

INCOME FROM OPERATIONS 154,725

OTHER DEDUCTIONSInterest 33,370

NET INCOME $121,355

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6 The Clothes Closet OPERATIONS MANUAL

GETTING READY TO DO BUSINESSTHE CLOTHES CLOSET

Check off each activity as you complete it.

When 2 managers are assigned to The Clothes Closet, each manager should check off the items on hisor her Getting Ready To Do Business checklist as they are completed.

COMPLETED

1. Participate in the “Presimulation: Group Activity” conducted by your Instructor.

2. Learn about how you will obtain supplies for your business. In order to run yourbusiness, you will need certain supplies. Some of these supply items are forms (such asinvoices and purchase orders) while others are items (such as envelopes and notebookpaper). You will find a supplies request form for The Clothes Closet on pages 13 and 14in this Operations Manual, which lists all of the supplies that you will need to operate inthe model business community. There are several ways that you may obtain them.

C For students NOT using computersYour Instructor will give you ALL the supplies you will need. During the businesssimulation, you will need to complete all forms by hand.

V For students using computersYour Instructor will give you PART of the supplies you will need (such as envelopesand notebook paper) but will ask you to print your own forms. To do this, you willuse the business forms document located in the folder for your business that theInstructor will have copied onto your workstation from the Supplies and Resources CD.

Some forms (such as the cashbook and payroll register) are also available astemplates. A template is an electronic form that allows the user to key informationdirectly onto the screen and then print the completed form rather than printing ablank form that must then be completed by hand. These templates are also locatedin the folder for your business that your Instructor will have copied onto yourworkstation from the Supplies and Resources CD.

3. Remove the supplies request form. See pages 13 and 14 in this Operations Manual.

4. Identify how you will obtain your supplies. Notice that the supplies request form isdivided into columns so that you can check off whether a particular supply item isgoing to be supplied by your Instructor or printed by you as the student manager.Some forms are also available as electronic templates for students who will be usingcomputers. A check-off column is provided for these as well.

For each of the supply items, your Instructor will tell you whether he/she willbe giving them to you or whether he/she will be asking you to print yourown. Record a � in the blank line in the appropriate column to indicatewhich forms will be provided by your Instructor and which will be printed byyou. Put your � in the “TO DO” side of the appropriate column.

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OPERATIONS MANUAL The Clothes Closet 7

Your Instructor will also tell you which, if any, template forms you will use.Verify each time you will use a template form by recording a � in the blankline in the template column. For example, if you will use a template cashbook,place a � in the blank line in the template column beside cashbook.

NOTE: You will not need a hard (paper) copy of template forms.

5. Obtain 3 file folders from your Instructor. Label them as follows.

PENDING FILE CASH FILEThe Clothes Closet The Clothes Closet

OFFICE FILEThe Clothes Closet

The PENDING FILE contains work from the end of a class period that has not beencompleted and business papers that must be followed up on. For example, a purchaseorder is placed in the Pending File until an invoice is received and paid. An invoice isplaced in the Pending File until payment is received. The CASH FILE contains money,stamps, and financial records. The OFFICE FILE contains all completed work.

6. Obtain the Supplies folder for The Clothes Closet from your Instructor. The folderwill be labeled SUPPLIES, The Clothes Closet, and will contain various supplies youwill need.

7. Verify the items contained in the Supplies folder. Assume that you completed thesupplies request form and that your Instructor filled the request and placed the itemsin your Supplies folder. The folder should contain every item that was checked under“Instructor Will Supply” on your supplies request form.

Verify the quantity of each supply item provided by your Instructor. For eachInstructor-provided supply item, place a check mark under “DONE” in theInstructor-Will-Supply column of the supplies request. For example, yourequested 6 whole sheets of plain paper. Go to the Supplies folder and verifythat you received 6 whole sheets of plain paper. Then place a check mark inthe appropriate blank to show that you have verified this item. Continue inthis manner until you have verified all items in the folder. If you do not havethe correct quantity of any item, tell your Instructor immediately.

Return all items to the Supplies folder.

8. Identify which forms, if any, you will print now. To begin doing business, you willneed some of the forms almost immediately. These are

1) checkbook (located in the back of this Operations Manual)2) cashbook sheet 3) appointment calendar(s)4) partial inventory list 5) company sign6) price list7) Pettisville Chamber of Commerce letter/questionnaire

Find these items on your supplies request and note which column has been checked.If you are not printing any forms, go to step 11. If you are to print any of the forms listedabove, you will print them now. The remainder of the forms will be printed as you needthem. Your DAILY ACTIVITIES checklist will tell you when you need to print a form.

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8 The Clothes Closet OPERATIONS MANUAL

9. Print the forms you need. Open the folder for your business on your computer. Openthe business forms document. Print the forms you need now. Put your � in the“DONE” side of the Manager-Will-Print column.

10. Place all printed forms in the Supplies folder. Set the supplies request asidefor now.

11. Make two notations on your appointment calendar.

C If you are using a paper calendar, remove the calendar from the Supplies folder.

Write your name at the top of the calendar. (If there are two managers, therewill be two calendars.)

JULY JULY JULY JULY JULY APPOINTMENT CALENDAR

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

Name: _________________________________________

30 3129

1 2 3 4 5 6 7

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY

Independence

Day

CªÄåÅûë oüC÷¶åÑëÇ∏ mtÜ.7:30 P.M.Cºìò Höãã

S≠ëÄñõûëëò FÑíìàïöãLÑÑ C÷¶åîçàìò C∏çìÑë7:00–9:00 P.M. 7:00–9:00 P.M.

P´éüÑííàéßÄãBîíàçÑíí CøîÅLîçǪÑéß12:00 Né®ßLàåÑìëÑÑ Içç

CªÄåÅûë oü C÷¶åÑëÇ∏WûíìÑëç RéÆçÉîè DÄò∆

JUNES

29

162330

F

18

152229

T

07

142128

W

06

132027

T

05

121926

M

04

111825

S

03

101724

S

4111825

F

310172431

T

29

162330

W

18

152229

T

07

142128

M

06

132027

S

05

121926

AUGUSTNotes:

Make the following notation on your calendar for July 2: Send Western RoundupDays questionnaire.

Make the following notation on your calendar for July 19: Summer Style Showat Lee Community Center, 8 p.m. to 10 p.m.

Paper clip the calendar(s) to the Office File.

V If you are using an electronic calendar, open the calendar on your computer.

Make the following notation on your calendar for July 2: Send Western RoundupDays questionnaire

Make the following notation on your calendar for July 19: Summer Style Showat Lee Community Center, 8 p.m. to 10 p.m.

Close the calendar.

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OPERATIONS MANUAL The Clothes Closet 9

1 Pettisville Chamber of Commerceletter/questionnaire

PENDING FILEThe Clothes Closet

COMPLETED

1 cashbook sheet

1 checkbook containingcheck register, checks,and deposit slips

CASH FILEThe Clothes Closet

COMPLETED

appointment calendar (1 per manager)The appointment calendar(s) should beclipped to the front of this file.

1 set address labels and postage stamps

1 set return address labels

1 partial inventory list

1 price list

1 completed supplies request

Employee’s Withholding AllowanceCertificate—W-4 (1 per manager)

OFFICE FILEThe Clothes Closet

COMPLETED

12. Organize your files. File folders are illustrated below. Each file folder lists the item(s)to be placed inside the file.

Remove from your Supplies folder the item to be placed in the Pending File.

Place this item in the Pending File as shown below.

Remove from your Supplies folder the items to be placed in the Cash File andthe Office File. Lists of these items follow. Place these items in the Cash Fileand the Office File in the order shown. HINT: If you are using an electroniccalendar, electronic cashbook, and/or electronic check register, you will not havethese items to place in the folders.

� Place a check mark beside each item as you place it in the proper file.

13. Prepare a personal cash envelope. In the model business community, you will havean opportunity to conduct personal business using cash. You may purchase anewspaper, sign up for a class at Lee Community Center or Taylor Office Supplies, orbuy shares of stock from Nouveau Investment Company.

Remove one envelope from the Supplies folder.

Use a pen to print PERSONAL CASH FOR (YOUR NAME) across the top on thefront of the envelope.

Remove your personal cash from pages 351-362 inthe Student Reference Book. Count the money.Record the total amount saved: $ ______________

If you said $2,232 you were correct. You will need approximately $4 to purchasenewspapers and $100 to sign up for classes, which will leave more than $2,000to buy shares of stock. Do not pay any company bills with your personal cash.You will make all payments for your business with checks.

Use scissors to cut the bills. Place the money in the envelope. Place theenvelope in the Cash File.

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10 The Clothes Closet OPERATIONS MANUAL

14. Prepare a cash receipts envelope.

Remove one envelope from your Supplies folder.

Use a pen to print CASH RECEIPTS across the top on the front of the envelope.

Place the envelope in the Cash File.

15. Store your postage stamps in a safe place.

Postage stamps are as valuable as cash. It is important that you store your postagestamps in a safe place.

35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRYPOSTAGE

35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE

35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE

Remove the set of address labels and postage stamps from the Office File.Remove one envelope from the Supplies folder.

Nouveau Investment Company

440 Wall Street

Pettisville, OH 43553-0178

Passports-2-Go

728 Blazer Avenue

Pettisville, OH 43553-0177

Pettisville Post Office

22 Stamp Street

Pettisville, OH 43553-0178

Popular Designs

2020 Carpenter Road

Pettisville, OH 43553-0176

Taylor Office Supplies

12 Rivet Street

Pettisville, OH 43553-0177

The Towne Crier

P. O. Box 276

Pettisville, OH 43553-0176

Pettisville Bank

101 Greenback Drive

Pettisville, OH 43553-0178

18 Wheeler Truck Lines

1208 Oshkosh Blvd.

Pettisville, OH 43553-0177

Lee Community Center

One Vale Street

Pettisville, OH 43553-0177

Buckeye Equipment

1313 Olentangy Road

Pettisville, OH 43553-0175

Mean Jeans Manufacturing Co.

45 Maple Street

Pettisville, OH 43553-0175

The Clothes Closet

61 Dungaree Drive

Pettisville, OH 43553-0178United Communications

Information Circle

Pettisville, OH 43553-0176

Creative Advertising Agency

816 Corduroy Drive

Pettisville, OH 43553-0177

The Denim Maker

752 Gold Mine Lane

Pettisville, OH 43553-0176

Hollywood & Vine Videos

2501 Kneepatch Avenue

Pettisville, OH 43553-0175Use 1" x 2-5/8" White Address Labels

Example: Avery 5160® Laser OR equivalent

NOTE: When printing this .pdf document,

turn Acrobat’s “Fit to Page” setting to OFF.

THE CLOTHES CLOSET

Address Labels & Postage Stamps

Pettisville Chamber of Commerce

101 Dungaree Drive

Pettisville, OH 43553-0178

The President

The White House

Washington, DC 20500-8765

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

35¢

COMMEMORATING

U. S. BUSINESS

AND INDUSTRY

POSTAGE

Treasurer, State of Ohio

State Office Building

Columbus, OH 43215-0876

WADD-TV Radio Station

209 Defiance Street

Archbold, OH 43502-0736

Pettisville Chamber of Commerce

101 Dungaree Drive

Pettisville, OH 43553-0178

Address labels for:Correspondents Within theModel Business Community

Address labels for:Correspondents Outside theModel Business Community

SixPostageStamps

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OPERATIONS MANUAL The Clothes Closet 11

Use a pen to print POSTAGE STAMPS across the top on the front of the envelope.

Use scissors to remove the 6 postage stamps from the address labels sheet.HINT: Make sure you do not remove the adhesive until you are ready to use thepostage stamps.

35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE 35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE 35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE 35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE 35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE 35¢

COMMEMORATINGU. S. BUSINESSAND INDUSTRY

POSTAGE

Place the postage stamps inside the envelope. Do not seal the envelope.Place the envelope in the Cash File.

Return the set of address labels to the Office File.

16. Organize your “mini filing cabinet.”

Get an appropriate box (to be used as a “mini filing cabinet”) from yourInstructor.

Place the 4 file folders in your “mini filing cabinet” in the order in which theywere just shown. The Pending File should be in the front of the “mini filingcabinet,” and the Supplies folder should be in the back.

SUPPLIES FILEThe Clothes Closet

SUPPLIES

FILE

The Clot

hes Clos

et

OFFICE F

ILE

The Clot

hes Clos

et

CASH FIL

E

The Clot

hes Clos

et

PENDING

FILE

The Clot

hes Clos

et

OFFICE FILEThe Clothes Closet

CASH FILEThe Clothes Closet

PENDING FILEThe Clothes Closet

MINI FILING

cabinet

17. Organize your work area.

Place a check mark beside each piece of equipment available for your use.Equipment followed by an asterisk (*) is optional.

NOTE: Items may be available in the classroom but not specifically at yourplace of business.

calculator* scissors stapler computer*

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12 The Clothes Closet OPERATIONS MANUAL

Place a check mark beside each miscellaneous supply item available at yourwork area. Items followed by an asterisk (*) are optional.

pens and pencils

mail delivery box*

paper clips

“mini filing cabinet”

ruler

felt-tip markers

If you do not have required supplies, check with your Instructor.

Remove The Clothes Closet sign from the Supplies folder. Use tape suppliedby your Instructor to position your company sign within your work area(perhaps taped to a desk or on a nearby wall).

18. Read the part titled INFORMATION YOU’LL NEED TO KNOW ABOUT THE CLOTHESCLOSET on page 2 in this Operations Manual.

19. Tell your Instructor you have completed the GETTING READY TO DO BUSINESSactivities for The Clothes Closet.

YOU ARE NOW READY TO BEGIN DOING BUSINESS WITH THE OTHERCOMPANIES IN THE PETTISVILLE BUSINESS COMMUNITY.

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OPERATIONS MANUAL The Clothes Closet 13

QuantityNeeded

THE CLOTHES CLOSETSUPPLIES REQUEST

DescriptionUse

ComputerTemplate

Page 1 of 2

InstructorWill Supply

ManagerWill Print

TO DO DONE TO DO DONE

1 cashbook sheet

1 per manager appointment calendar

3 item invoices

4 purchase orders

2 payroll registers

7 sheets letterhead stationery

1 check register (electronic)

1 checkbook containing check register,checks, and deposit slips

1 set time cards for July 13 (2 sheets)

1 Pettisville Chamber of Commerceletter/questionnaire

1priority seating reservation forWestern Roundup Days

1 audit summary

1 final audit

1 company sign

1 set time cards for July 27 (2 sheets)

1 set of 4 incoming cash slips

1 utility bill fromPettisville Power and Light Company

1 each office supplies requisition No. 2office supplies requisition No. 3

1 set of 2 express mail forms

1 price list

Your checkbook is located in theback of this Operations Manual.

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14 The Clothes Closet OPERATIONS MANUAL

Page 2 of 2

QuantityNeeded

DescriptionUse

ComputerTemplate

InstructorWill Supply

ManagerWill Print

TO DO DONE TO DO DONE

1 set of 2 shipment forms

1 partial inventory list

1 per manager New York Stock Exchange guide

1 notice of employment

1 per managerMean Jeans stock certificate No. 89470BMean Jeans stock certificate No. 89471B

1 eachitem invoice #1080 from Mean Jeansitem invoice #2122 from Mean Jeans

1 set of 2shipment form for item invoices #1080and #2122 from Mean Jeans

1 per manager business plan table of contents

4 per managermanager’s weekly job performanceevaluation

1 per managernotice of Mean Jeans Manufacturing Co.annual stockholders’ meeting

1 per manager proxy card

1 set while-you-were-out slips

6 sheetsplain paper �10 half sheets

1 set address labels and postage stamps �

1 set return address labels �

1 shipping label (optional) �

4 per manager notebook paper �

1 set binder labels (optional) �

26 envelopes �

1 per managerEmployee’s Withholding Allowance

�Certificate—W-4

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OPERATIONS MANUAL The Clothes Closet 15

RESPONSIBILITY PROCESSING INCOMING MAIL

One of your responsibilities as manager of The Clothes Closet is to process incoming mail asefficiently as possible.

❏ When mail is delivered to your business, you should

1. Immediately open all incoming mail and carefully remove the contents. Someenvelopes may contain more than one item.

2. Read each item carefully. Ask yourself, “What action should I take?”

3. Take whatever action is necessary.

❏ When you receive a check in payment of an item invoice, you should

� Turn to page 159 in the Student Reference Book. Complete the steps titled Followthese steps when you receive a check in payment of an item invoice. HINT: Step 5 onpage 160 in the Student Reference Book tells you to record the check in the cashbook.After you record the check, be sure to return to page 160 in the Student ReferenceBook and complete steps 6 and 7.

❏ When you receive a purchase order, you should

� Turn to page 156 in the Student Reference Book. Complete the steps titled Followthese steps when preparing an item invoice.

RESPONSIBILITIES OF THE MANAGER(S) OFTHE CLOTHES CLOSET

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16 The Clothes Closet OPERATIONS MANUAL

RESPONSIBILITY PAYING FOR GOODS AND SERVICES

References Lesson 1.1 Writing Checks – in the Student Reference BookLesson 1.2 Posting to a Cashbook – in the Student Reference BookLesson 4.2 Using Item Invoices – in the Student Reference BookLesson 4.3 Using Service Invoices – in the Student Reference Book

It is your responsibility as manager of The Clothes Closet to verify that item invoices andservice invoices are correct and that the calculations are accurate.

❏ When you receive an item invoice, you should wait until you receive a shipment form beforeyou take any action. Then you should

� Turn to page 160 in the Student Reference Book. Complete the steps titled Followthese steps when you receive an item invoice.

❏ When you receive a service invoice, you should

� Turn to page 165 in the Student Reference Book. Complete the steps titled Followthese steps when you receive a service invoice.

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OPERATIONS MANUAL The Clothes Closet 17

DAILY ACTIVITIES FORTHE CLOTHES CLOSET

THE FIRST 4 THINGS EACH MANAGER SHOULD DO EACH CLASS PERIOD

1. Give full attention to your Instructor. He/she will tell you whether you shouldopen for business as usual or participate in a special activity.

2. Check your appointment calendar to see if you have any appointments orobligations today.

3. Access your Mean Jeans e-mail account (if you have one). Check to see ifyou have any new messages.

4. Open your Pending File. Remove and complete any work that was notcompleted the day before.

THE LAST 3 THINGS EACH MANAGER SHOULD DO EACH CLASS PERIOD

1. Record any new appointments or obligations on your appointmentcalendar.

2 Place outgoing mail in the community mailbox. Place incomplete work inthe front of the Pending File.

3. Clean up your work area.

DIVISION OF LABOR

When two managers are assigned to The Clothes Closet, one managershould complete the activities for the odd days in July (July 3, 5, etc.) andthe other manager should complete the activities for the even days (July 2,4, etc.). Both managers should check off the items as completed on theDAILY ACTIVITIES checklist. While one manager completes the day’s activities,the other manager handles all incoming mail and greets customers. If thereis no incoming mail, both managers will complete the DAILY ACTIVITIEStogether. If a manager is not at work on any given day, the other manageris responsible for assuming his or her duties for that day.

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18 The Clothes Closet OPERATIONS MANUAL

WORKWEEK 1July 2 – July 6

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229 Check off each activity as you complete it.

JULY 2

■ RETURN THE WESTERN ROUNDUP DAYS QUESTIONNAIRE

Business Forms You Will Need: � Pettisville Chamber of Commerce Letter/Questionnaire� Appointment Calendar� Address Labels & Postage Stamps� Return Address Labels

You are looking forward to participating in Western Roundup Days on July 27 and 28. Each managerwill volunteer to work at one of the events, and you will donate an item for the auction.

COMPLETED

Remove the Pettisville Chamber of Commerce letter/questionnaire from the Pending File.Read the letter from Jerry Sherman and the questionnaire. Decide which event you wouldlike to volunteer to work at on July 27 or 28. If The Clothes Closet has two managers, bothmanagers will work at the same event.

Place a check mark on the questionnaire beside the event chosen. Write 2 denim jacketson the ITEM line. Write $170.00 on the APPROXIMATE VALUE line. Print the name andaddress of your business. Sign your name as manager.

Make a notation on your appointment calendar.

C If you are using a paper calendar, remove the calendar from the Office File.

V If you are using an electronic calendar, open the calendar on your computer.

Record the event each manager is volunteering to work at on July 27 or 28.

Use scissors to separate the questionnaire from Jerry Sherman’s letter. Place the letter inthe Office File.

Prepare an envelope to mail the questionnaire. Turn to page 99 in the Student ReferenceBook. Complete the steps titled Follow these steps when addressing envelopes.

NOTE: This is the last time you will be given directions for addressing envelopes. If you run out ofaddress labels, check with your Instructor; or you may address an envelope by hand. Referto page 3 in this Operations Manual for correct mailing addresses.

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OPERATIONS MANUAL The Clothes Closet 19

■ REGISTER FOR A CLASS OFFERED BY LEE COMMUNITY CENTER

Business Forms You Will Need: � Appointment Calendar

Most Pettisville residents enthusiastically support the activities sponsored by Lee Community Center.You are interested in signing up for one of the two new courses being offered at the community center:money management or CPR (cardiopulmonary resuscitation). Since you are registering as a privatecitizen, not as a manager of a business, assume that this transaction is completed on your lunch hour.

NOTE: If two managers are assigned to The Clothes Closet, only one manager will register for aclass today. The second manager will register later.

COMPLETED

Go to Lee Community Center. Take your personal cash envelope with you. Ask the followingquestions.

� What information can you give me about the money management class?

� What information can you give me about the CPR class?

Register for the class that interests you more.

Pay the registration fee.

Return to your place of business. Make a notation on your appointment calendar regardingthe dates and times the class will meet.

C If you are using a paper calendar, remove the calendar from the Office File. Write theinformation on the lines beside notes at the bottom of the calendar.

V If you are using an electronic calendar, open the calendar on your computer. Recordthe information on your August calendar.

■ MAKE A LIST OF SALE ITEMS

Business Forms You Will Need: � Partial Inventory List

You have decided to run a special Mid-July Madness Sale on all merchandise purchased from theGarment Gallery. The sale will run from July 9 through July 13. You will sell each item at 20% off itsregular retail price.

COMPLETED

Remove the partial inventory list from the Office File. Remove 1 sheet of notebook paperand 1 whole sheet of plain paper from the Supplies folder.

Count the items listed on the partial inventory list that were purchased from the GarmentGallery. You should find 10 items. These are the items you will put on sale at 20% off theregular retail price. On the sheet of notebook paper, write the following information.

� Write the name of your sale (MID-JULY MADNESS SALE).

� List the dates when you will run the sale.

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20 The Clothes Closet OPERATIONS MANUAL

� Give the name of each item on sale.

� List the regular retail price and the sale price of each item.

Use the whole sheet of plain paper for your math calculations. To find the sale price, firstmultiply 0.20 times the retail price of the item. Then subtract that amount from the retailprice. For example, bib overalls (men’s sizes) regularly sell for $60.95 a pair. To find the saleprice, multiply 0.20 x $60.95 to find the discount ($12.19). Then subtract $12.19 from $60.95to find the sale price of $48.76 for the overalls.

Return the partial inventory list to the Office File. If two managers are assigned to TheClothes Closet, show the list of sale items to the second manager. Then place the list in theOffice File.

JULY 3

■ SIGN A PROMISSORY NOTE AT PETTISVILLE BANK

Business Forms You Will Need: � Cashbook � Appointment Calendar

Each year during the month of July, The Clothes Closet has a big increase in sales of its denim fashions.Western Roundup Days, sponsored by the Pettisville Chamber of Commerce, is great for business! Inorder to purchase enough inventory to meet the demand, you called the manager of Pettisville Banklast week and asked to borrow $10,700 for 60 days. You will go to the bank today to sign a promissorynote and pick up the check.

COMPLETED

Turn to pages 204-205 in the Student Reference Book. Read the information there aboutpromissory notes. Look carefully at the illustration.

Turn to page 210 in the Student Reference Book. Find the steps titled Follow these stepswhen you borrow money and sign a promissory note. Complete steps 1 through 4.

Complete step 5 on page 210 in the Student Reference Book. Record the cash receipt inthe cashbook. HINT: Record Promissory Note in the EXPLANATION column of the cashbook.

Complete steps 6 through 8 on page 210 in the Student Reference Book.

■ ORDER TRAINING VIDEOS FOR YOUR BUSINESS

Business Forms You Will Need: � Purchase Order� Address Labels & Postage Stamps� Return Address Labels

You recently hired several new sales associates. You decide to order a training video from Hollywood& Vine Videos to train these new employees in good customer relations. You want the video shippedby Priority Mail.

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OPERATIONS MANUAL The Clothes Closet 21

COMPLETED

Turn to page 340 in the Student Reference Book. Find the price list for Hollywood & VineVideos. Look down the list of titles for training videos. Then read the NOTE at the bottomof the price list to find the purchase price. Answer the following questions.

� What video title deals with customer relations? _____________________________

� What is the purchase price of 1 video? $______________

� What is the shipping weight of the video? _________ pounds

If you said Efficient Consumer Response for the video title, you are correct. If you said $100.00for the video purchase, you are correct. If you said 1.5 pounds for the weight, you arecorrect.

Turn to page 148 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a purchase order. HINT: In step 2c, this is the first purchase orderissued by The Clothes Closet. When you come to step 2e, record Priority Mail besideSHIP VIA.

■ MAKE A SIGN FOR YOUR STORE WINDOW

Business Forms You Will Need: none

You want passersby to know that you are having a special sale July 9-13. Today you will make a sign toput in your window on the morning of July 9.

COMPLETED

Remove the list of sale items from the Office File.

Prepare the sign.

C If you are preparing the sign manually, remove 1 whole sheet of plain paper from theSupplies folder. Remove felt-tip markers from your “mini file cabinet,” or ask yourInstructor to supply them.

V If you are preparing the sign electronically, open the word processor on your computer.Use a large font and color, if available, to make the sign. After you finish keying thesign, print 1 copy. Save your work.

Make the sign. Print (or key) the following.

� Give the name of the sale (MID-JULY MADNESS SALE).

� List the dates when you will run the sale.

� Use the words selected items reduced 20%.

� List the names of the sale items.

Clip the sign to the list of sale items and place these papers in the Pending File. Return allsupplies to their proper place.

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22 The Clothes Closet OPERATIONS MANUAL

JULY 4 HOLIDAYHAPPY 4TH OF JULY! ENJOY THE HOLIDAY!

JULY 5

■ WRITE A LETTER TO UNITED COMMUNICATIONS

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

You have decided to advertise the famous Hernandez designer jeans in the yellow pages of the localtelephone directory.

COMPLETED

Write a letter to United Communications. Turn to page 98 in the Student Reference Book.Complete the steps titled Follow these steps when writing letters. Be sure to include thefollowing information.

� The correct mailing address for United Communications (Refer to page 3 in thisOperations Manual.)

� You want the ad to appear in next year’s edition of the yellow pages.

� You would like the ad to include the drawing of a pair of jeans. You would like for thephone company’s in-house art department to design the art for the ad.

� You would like for the ad to include the words SPECIALISTS IN HERNANDEZ DESIGNERJEANS and the words Open Monday through Friday 9 a.m. to 5 p.m.

� You want the advertising costs to be divided in 12 monthly installments and be includedon your monthly telephone bills during the next year.

� You would like to see a tear sheet of the ad before it is published.

� You want the manager of United Communications to contact you if there are anyquestions or if additional information is needed.

■ BUY POSTAGE AT PETTISVILLE POST OFFICE

Business Forms You Will Need: � Checkbook � Cashbook

You are running low on 35¢ postage stamps. Now is a good time to buy more stamps.

COMPLETED

Remove your checkbook from the Cash File. Take your checkbook and go to the postoffice. You want to buy 15 stamps at 35¢ each.

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OPERATIONS MANUAL The Clothes Closet 23

Write a check to pay for the stamps. Return to your place of business.

Record the payment for stamps in your cashbook. Turn to page 58 in the Student ReferenceBook. Complete the steps titled Follow these steps when recording cash payments (by check)in the cashbook. HINT: When you come to step 3, record Postage in the EXPLANATIONcolumn of the cashbook.

Return the checkbook to the Cash File. Place the stamps in the envelope for postagestamps in the Cash File.

■ ANSWER QUESTIONS FROM A POTENTIAL CUSTOMER

Business Forms You Will Need: � Partial Inventory List

The manager of Pettisville Bank is interested in buying clothes for bank employees to wear duringWestern Roundup Days on July 27 and 28. He or she will stop in today or tomorrow to ask you aboutdenim clothing and denim accessories you have in stock. Wait until the manager of the bank comesin before you take any action. Then you should

COMPLETED

Remove your partial inventory list from the Office File. Tell the bank manager that

� Your Catalog No. MN-403, misses’ and men’s denim shirts, are available at the regularprice of $40.95.

� Your Catalog No. HD-300, bandanna scarves, are available at the regular price of$7.50 each.

JULY 6

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

The Clothes Closet’s main income is from the sale of goods. You have had a profitable week in spite ofthe fact that you closed for the holiday. Congratulations!

COMPLETED

Find your incoming cash slips.

C If you are using Instructor-supplied forms, remove the set of 4 incoming cash slips fromyour Supplies folder. Notice that the slips represent CASH (currency).

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print 1 set of 4 incoming cash slips. Noticethat the slips represent CASH (currency).

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24 The Clothes Closet OPERATIONS MANUAL

Use scissors to remove the incoming cash slip dated July 6 from the sheet. Place theremaining slips in the Cash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: When you come to step 3, record Cash Sales in the EXPLANATION columnof the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

All checks and cash received from sales during the week must be deposited to The Clothes Closet’saccount at Pettisville Bank. All incoming checks and cash from sales are considered cash receipts. Theincoming cash slip represents currency and must be deposited along with any additional cash andchecks.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

■ ORDER SHARES OF STOCK FROM NOUVEAU INVESTMENT COMPANY

Business Forms You Will Need: � New York Stock Exchange Guide

You have been saving your personal money so that you can purchase some shares of stock in anothercorporation. The money in your personal cash envelope represents your personal savings. You mustdecide today what type of stock you wish to purchase and how many shares you want to buy. You willplace the New York Stock Exchange Guide in your Pending File so that you can keep an ongoing recordof how well your stock is doing.

NOTE: If 2 managers are assigned to The Clothes Closet, only one manager will order stock today.The second manager will order stock at a later date.

COMPLETED

Turn to page 306 in the Student Reference Book. Complete the steps titled Follow thesesteps when you order shares of stock.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR FIRST WORKWEEKAS MANAGER OF THE CLOTHES CLOSET.

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OPERATIONS MANUAL The Clothes Closet 25

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 6. Give your job performance evaluation to yourInstructor.

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229

WORKWEEK 2July 9 – July 13

Check off each activity as you complete it.

JULY 9

■ HANG YOUR SALE SIGN IN THE STORE WINDOW

Business Forms You Will Need: � Partial Inventory List

Your Mid-July Madness Sale begins this morning.

COMPLETED

Remove the sign and the list of sale items from the Pending File. Use tape supplied byyour Instructor to hang the sign in your work area. If two managers are assigned to TheClothes Closet, remind the second manager that the sale begins today.

Remove the partial inventory list from the Office File. Clip the list of sale items to the frontof the partial inventory list and place them in the Office File.

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26 The Clothes Closet OPERATIONS MANUAL

■ PAY THE DISPLAY ADVERTISING BILL FROM THE TOWNE CRIER

Business Forms You Will Need: � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

During the month of June, you ran a series of advertisements in The Towne Crier displaying a newline of clothing The Clothes Closet is offering. On July 10 or July 11, you should receive a display adinvoice from The Towne Crier. Wait until the bill arrives in the mail before you take any action.Then you should

COMPLETED

Turn to page 165 in the Student Reference Book. Complete the steps titled Follow thesesteps when you receive a service invoice. HINT: Record Display Ads in the EXPLANATIONcolumn of the cashbook.

■ SEND A UTILITY PAYMENT TO PETTISVILLE BANK

Business Forms You Will Need: � Utility Bill from Pettisville Power and Light Co.� Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

The Pettisville Power and Light Company has authorized Pettisville Bank to collect utility bill paymentsfrom Pettisville businesses. This arrangement is convenient for The Clothes Closet as a customer. It isalso convenient for Pettisville Power and Light Company because it provides direct deposits to theutility company’s account at the bank.

COMPLETED

Find your utility bill.

C If you are using Instructor-supplied forms, remove the utility bill from the Supplies folder.Notice that the utility bill has two parts, the bill itself and the remittance slip. Theremittance slip is returned to the utility company with your payment. The bill is filedfor future reference.

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print the utility bill now. Notice that theutility bill has two parts, the bill itself and the remittance slip. The remittance slip isreturned to the utility company with your payment. The bill is filed for future reference.

Write a check payable to Pettisville Power and Light Company. Use scissors to separate theremittance slip from the bill on the dashed line. HINT: Be sure you mail the check and theremittance slip to Pettisville Bank.

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OPERATIONS MANUAL The Clothes Closet 27

Record the payment in your cashbook. HINT: Record Utility Bill in the EXPLANATION columnof the cashbook.

Write PAID across the large portion of the utility bill. Place it in the Office File.

■ PLACE A WANT AD IN THE TOWNE CRIER

Business Forms You Will Need: � Checkbook � Cashbook

Ms. Yonekura has authorized you to hire a fashion coordinator. This person will help plan and directfashion shows and other activities to promote new fashions. First, you must decide the qualificationsan applicant must have. Then you must write a want ad to appear in the classified section of The TowneCrier, Pettisville’s leading newspaper.

COMPLETED

Turn to page 225 in the Student Reference Book. Find the steps titled Follow these stepswhen you place a want ad. Complete steps 1 through 6.

Complete steps 7 through 10. You want the fashion coordinator to be on the job byJuly 23. Ask the manager of The Towne Crier how many issues your ad can run beforeyour July 23 deadline.

JULY 10

■ PROCESS A PURCHASE ORDER FROM PETTISVILLE BANK

Business Forms You Will Need: � Price List � Shipment Form� Checkbook � Cashbook � Item Invoice� Address Labels & Postage Stamps� Return Address Labels

Today or tomorrow you should receive a purchase order from Pettisville Bank. It is your responsibilityto process this order. Wait until you receive the purchase order from Pettisville Bank. Then youshould

COMPLETED

Turn to page 156 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing an item invoice.

NOTE: The purchase order will tell you which method to use to ship the goods to the customer.The items ordered can be shipped in 1 box. Use your denim fashions price list to find theweight of the items ordered. Read the NOTE in the right-hand margin of the price list tofind out about shipping and sales tax.

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28 The Clothes Closet OPERATIONS MANUAL

■ WRITE A LETTER TO LEE COMMUNITY CENTER

Business Forms You Will Need: � Letterhead Stationery � Appointment Calendar� Address Labels & Postage Stamps� Return Address Labels

Several months ago, arrangements were made for The Clothes Closet to hold a private showing of itslatest denim fashions on July 19. You must finalize those arrangements.

COMPLETED

Check your appointment calendar.

C If you are using a paper calendar, remove the appointment calendar from the OfficeFile.

V If you are using an electronic calendar, open the calendar on your computer.

Refer to the notation on your calendar about the Summer Style Show recorded on July 19.

Write a letter to Lee Community Center where the show is to be held. Turn to page 98 inthe Student Reference Book. Complete the steps titled Follow these steps when writingletters. Be sure to include the following information.

� The correct mailing address for Lee Community Center (Refer to page 3 in thisOperations Manual.)

� You want to confirm the date and time of The Clothes Closet’s Summer Style Show(refer to your appointment calendar for that information).

� You want the caterer to call you on July 16 to discuss refreshments.

� You would like to have 350 chairs in the Lee Auditorium arranged facing the platform.

� You want to know how early on the 19th your models may have access to the room.

NOTE: Check with your Instructor about holding the Summer Style Show in your classroom.

JULY 11

■ COMPLETE THE AUDIT SUMMARY

Business Forms You Will Need: � Audit Summary

The audit summary will help your Instructor identify problems you may be having in carrying out theduties as manager of The Clothes Closet. If two managers are assigned to The Clothes Closet, bothmanagers should work together to complete the audit summary.

COMPLETED

Turn to page 245 in the Student Reference Book. Complete the steps titled Follow thesesteps when you complete the audit summary.

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OPERATIONS MANUAL The Clothes Closet 29

■ PAY FOR GOODS RECEIVED FROM MEAN JEANS MANUFACTURING CO.

Business Forms You Will Need: � Item Invoice #1080 from Mean Jeans (June 29)� Shipment Forms for Item Invoices #1080 & #2122 from Mean Jeans� Partial Inventory List � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

Wholesale items ordered in June from Mean Jeans Manufacturing Co. were delivered today. Assumethat you received the exact items ordered, and the invoice arrived in this morning’s mail.

COMPLETED

Find the Mean Jeans invoice and shipment form.

C If you are using Instructor-supplied forms, remove these two forms from the Suppliesfolder: Item Invoice #1080 from Mean Jeans (June 29) and Shipment Forms for ItemInvoices #1080 & #2122 from Mean Jeans. Use scissors to separate the two shipmentforms. Place the shipment form dated July 13 in your Supplies folder.

V If you are printing your forms, open the forms document on your computer. You willprint two forms. Find Unit 4 Accounts Payable and Receivable. Print Item Invoice#1080 from Mean Jeans (June 29). Now find Unit 5 Postal and Shipping Services. Printthe sheet titled Shipment Forms for Item Invoices #1080 & #2122 from Mean Jeans. Usescissors to separate the two shipment forms. Place the shipment form dated July 13in your Supplies folder.

Update your inventory list. Remove the partial inventory list from the Office File.

� Look down the Item column on the partial inventory list. Find Denim Jumpers, Girls’sizes (your Catalog No. LQ-100). Now find Denim Jumpers, Juniors’ and Misses’ sizes(your Catalog No. LQ-200).

� Look down the Quantity Received column on the partial inventory list. Write the quantityof each item listed on the invoice. Return the partial inventory list to the Office File.

Turn to page 160 in the Student Reference Book. Find the steps titled Follow these stepswhen you receive an item invoice. Complete steps 4 through 9. HINT: When you come tostep 9, you should staple or paper clip the shipment form to the back of the invoice.

■ REPORT TRIP DETAILS TO THE TOWNE CRIER

Business Forms You Will Need: none

Kimo Yonekura will be attending the National Retailers’ Association convention in Chicago this weekend.You would like The Towne Crier to include the details of her upcoming trip in the newspaper.

COMPLETED

Go to The Towne Crier and tell the manager that you would like to provide details of KimoYonekura’s upcoming trip for the New & Noteworthy column in the newspaper. Be preparedto give him or her the following information.

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30 The Clothes Closet OPERATIONS MANUAL

� Kimo Yonekura will be attending the National Retailers’ Association convention inChicago on July 13-15.

� There will be approximately 900 people in attendance at the convention.

� Ms. Yonekura will be the featured luncheon speaker on July 14.

� The title of her speech will be “Fashion Trends for Fall and Winter Wardrobes.”

� The convention will also host a fashion show at the luncheon featuring designs byPettisville’s own Felicia Hernandez, owner of Popular Designs, and Jacques Bourget ofBrooklyn, New York.

Give the manager your telephone number and/or e-mail address and tell him or her tofeel free to contact you for additional information. (Refer to page 3 in this OperationsManual for your phone number and e-mail address.)

JULY 12

■ PURCHASE CLOTHING FROM MEAN JEANS MANUFACTURING CO.

Business Forms You Will Need: � Partial Inventory List � Purchase Order� Address Labels & Postage Stamps� Return Address Labels

Your inventory of baby tees is dropping rapidly. You need to place an order with Mean JeansManufacturing Co. right away. You want the items shipped via 18 Wheeler Truck Lines.

COMPLETED

Remove the partial inventory list from the Office File. Go down the Item column until youcome to Baby Tees. Read across the line to the Maximum, Minimum, and July 1 Balancecolumns. The figure in the Maximum column tells you the largest quantity of that itemnumber that you can have on hand at one time. The figure in the Minimum column tellsyou the smallest quantity that you can have on hand. You should reorder an item whenthe figure in the Balance column is near the minimum level.

What is the Maximum for Catalog No. JT-105? _______________

What is the Minimum for Catalog No. JT-105? _______________

What is the July 1 Balance for Catalog No. JT-105? _______________

Turn to Mean Jeans’ price list on page 341 in the Student Reference Book. Find MeanJeans’ catalog number and price for baby tees. You will pay the wholesale price for themerchandise. You decide to place an order for 100 baby tees in assorted sizes and colors.

Turn to page 148 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a purchase order. HINT: When you come to step 2c, this is the secondpurchase order you have prepared. When you come to step 2e, record 18 Wheeler TruckLines in the SHIP VIA box.

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OPERATIONS MANUAL The Clothes Closet 31

■ WRITE A CHECK FOR CONVENTION EXPENSES

Business Forms You Will Need: � Checkbook � Cashbook

Kimo Yonekura has asked you to cash a check for $600.00 to cover her business expenses during theconvention in Chicago this weekend. She will pick up the money this afternoon.

COMPLETED

Remove your checkbook from the Cash File. Write a check payable to Cash. WriteConvention Expenses on the FOR line.

Go to the bank and cash the check. Return to your place of business.

NOTE: You will give the check to the bank, but you will not actually receive any cash. You shouldassume you received the cash and gave it to Ms. Yonekura in the afternoon.

Record the payment for convention expenses in your cashbook. Turn to page 58 in theStudent Reference Book. Complete the steps titled Follow these steps when recording cashpayments (by check) in the cashbook. HINT: When you come to step 3, record ConventionExpenses in the EXPLANATION column of the cashbook.

Return the checkbook to the Cash File.

JULY 13

■ REGISTER FOR A CLASS OFFERED BY LEE COMMUNITY CENTER

Business Forms You Will Need: � Appointment Calendar

If two managers are assigned to The Clothes Closet, the second manager will register for a class today.If The Clothes Closet has only one manager, skip this activity.

COMPLETED

Turn back to the checklist for July 2. Complete the activities under REGISTER FOR A CLASSOFFERED BY LEE COMMUNITY CENTER. Place a check mark beside each activity as youcomplete it.

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Congratulations! You have had another profitable week at The Clothes Closet.

COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the incomingcash slip dated July 13 from the sheet. Place the remaining slips in the Cash File.

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32 The Clothes Closet OPERATIONS MANUAL

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: When you come to step 3, record Cash Sales in the EXPLANATION columnof the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

All checks and cash received from sales during the week must be deposited to The Clothes Closet’saccount at Pettisville Bank. All incoming checks and cash from sales are considered cash receipts. Theincoming cash slip represents currency and must be deposited along with any additional cash andchecks.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Don’t forget to record the deposit in yourcheck register!

■ REMOVE THE SALE SIGN FROM YOUR STORE WINDOW

Business Forms You Will Need: none

Your Mid-July Madness Sale was a great success! You selected just the right merchandise to puton sale.

COMPLETED

Remove the sale sign from your store window. Place the sign in the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR SECOND WORKWEEKAS MANAGER OF THE CLOTHES CLOSET.

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

At the end of each workweek, it is the responsibility of each manager to give his or her job performanceevaluation to the Instructor. Your Instructor will complete the form and return it to you. The manager’sweekly job performance evaluation represents your grade for this week. Make sure you turn it inon time!

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OPERATIONS MANUAL The Clothes Closet 33

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name asmanager and circle workweek ending July 13. Give your job performance evaluation toyour Instructor.

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229

WORKWEEK 3July 16 – July 20

Check off each activity as you complete it.

JULY 16

■ PREPARE THE JULY 13 TIME CARDS

Business Forms You Will Need: � Time Cards #1-5 (July 13th)

Before you can complete your biweekly payroll for the pay period ending July 13, you must preparethe time cards.

COMPLETED

Turn to page 121 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing time cards.

■ PREPARE THE JULY 13 PAYROLL REGISTER

Business Forms You Will Need: � Payroll Register � Time Cards #1-5 (July 13th)� Checkbook � Cashbook

All employees of The Clothes Closet are paid biweekly (or every two weeks). A payroll register is usedto summarize information recorded on employee time cards. Wages and deductions for all employeesare recorded on this single report. The payroll register must be completed and proved (checked foraccuracy) before any money can be paid to individual employees. The payroll register may be preparedeither manually or electronically.

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34 The Clothes Closet OPERATIONS MANUAL

COMPLETED

Turn to pages 124-126 in the Student Reference Book. Carefully read these pages. Payspecial attention to the illustrations. Complete the steps titled Follow these steps whenpreparing a payroll register on page 127 in the Student Reference Book.

Begin to complete the payroll register. Complete steps 1 through 7 on pages 127-129 inthe Student Reference Book. Be very careful as you record the information from the timecards onto the payroll register. Double-check all amounts you record. Make sure yourecord each amount in the proper column. If you have any difficulty completing theDEDUCTIONS section of the payroll register, ask your Instructor for help.

Complete step 8 on page 129 in the Student Reference Book. Do not continue untilyour payroll register is accurate.

Complete steps 9 through 11 on pages 129-130 in the Student Reference Book. Placethe time cards and the payroll register in the Office File.

■ SELECT SUMMER STYLE SHOW REFRESHMENTS

Business Forms You Will Need: none

Assume that as requested, the caterer employed by Lee Community Center calls today to finalizearrangements for refreshments for your Summer Style Show on July 19. Henri, the caterer, previouslygave you a list of refreshments from which to choose.

COMPLETED

You may select 4 items from the list that follows. Place a check mark beside the items youdecide the caterer should serve.

____ petits fours ____ brownie a la mode ____ lemon baked Alaska

____ Italian cream cake ____ crepes suzette ____ cherries jubilee

____ coffee ____ assorted sodas ____ fruit punch

■ PAY FOR GOODS RECEIVED FROM MEAN JEANS MANUFACTURING CO.

Business Forms You Will Need: � Item Invoice #2122 from Mean Jeans (July 13)� Shipment Forms for Item Invoices #1080 & #2122 from Mean Jeans� Partial Inventory List � Purchase Order � Checkbook � Cashbook� Address Labels & Postage Stamps � Return Address Labels

The merchandise you ordered from Mean Jeans Manufacturing Co. on July 12 was deliveredyesterday, and the item invoice arrived in the mail today. It is your responsibility to verify that thecorrect items were shipped and that the item invoice is accurate.

COMPLETED

Remove the Mean Jeans shipment form dated July 13 from your Supplies folder. Check tosee that the TOTAL WEIGHT column on the shipment form says 75#. HINT: You printedthis form on July 11 and placed it in your Supplies folder.

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OPERATIONS MANUAL The Clothes Closet 35

Find the Mean Jeans item invoice.

C If you are using Instructor-provided forms, remove Item Invoice #2122 from Mean Jeans(July 13) from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 4 Accounts Payable and Receivable. Print Item Invoice #2122 from Mean Jeans(July 13).

Remove the partial inventory list from the Office File. Update your inventory list.

� Look down the Item column on the partial inventory list. Find Baby Tees (your CatalogNo. JT-105).

� Look down the Quantity Received column on the partial inventory list. Write the quantityof this item listed on the invoice.

� Return the partial inventory list to the Office File.

Turn to page 160 in the Student Reference Book. Find the steps titled Follow these stepswhen you receive an item invoice. Complete steps 2 through 9. HINT: When you come tostep 9, you should staple or paper clip the shipment form to the back of the invoice.

JULY 17

■ WRITE A RADIO COMMERCIAL

Business Forms You Will Need: none

For the past three summers you have sponsored the Pettisville Charity Campaign during their annualdrive for donations. This organization builds houses for the poor in your community. Assume youcalled WADD-FM Radio Station last week and asked about running five 30-second commercials as theCharity Campaign’s sponsor. You want to promote the sale of the famous Hernandez designer jeanssold by The Clothes Closet. The manager of the radio station agreed to air the commercial daily fromAugust 6 until August 10, and you agreed to write the commercial yourself.

COMPLETED

Turn to pages 230-231 in the Student Reference Book. Read the information there aboutcreating electronic advertising.

Turn to page 231 in the Student Reference Book. Complete the steps titled Follow thesesteps when creating a television or radio commercial. Save your work.

Include the following information in your commercial.

� Describe the length of the commercial (30 seconds).

� List the name of the organization being sponsored (Pettisville Charity Campaign).

� Give a description of the Hernandez designer jeans (They are made by Pettisville’s ownFelicia Hernandez of Popular Designs and sold exclusively at The Clothes Closet for$89.95 a pair.).

� Give a description of your upcoming sale (Hernandez designer jeans are being featuredin a 20% off sale August 6-10.).

� List your store hours (9 to 5 Monday through Friday).

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36 The Clothes Closet OPERATIONS MANUAL

■ WRITE A LETTER TO WADD-FM RADIO STATION

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

Now that the script for the radio commercial is finished, you must write a letter and send the script tothe radio station.

COMPLETED

Turn to page 98 in the Student Reference Book. Complete the steps titled Follow thesesteps when writing letters. Be sure to include the following information.

� The correct address for WADD-FM Radio Station (Refer to page 3 in this OperationsManual.)

� The correct salutation is Ladies and Gentlemen.

� The Clothes Closet would like to sponsor the Pettisville Charity Campaign for the12 noon community report.

� The commercial should be aired daily during the week of August 6.

� The script for the commercial is enclosed.

� If there are any questions, you may be contacted at telephone 555-0154 or by fax at555-0155.

Include the radio commercial in the envelope with the letter.

JULY 18

■ PURCHASE OFFICE SUPPLIES FROM TAYLOR OFFICE SUPPLIES

Business Forms You Will Need: � Office Supplies Requisition No. 2� Office Supplies Requisition No. 3� Purchase Order � Checkbook � Cashbook

You will purchase office supplies from Taylor Office Supplies. Your purchase will be on a cash-and-carry basis. Cash and carry means you will go to the store, place the order, pay for the items, and carrythem back to your business.

COMPLETED

Turn to page 152 in the Student Reference Book. Complete the steps titled Followthese steps when ordering office supplies. HINT: This is the third purchase order issued byThe Clothes Closet.

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OPERATIONS MANUAL The Clothes Closet 37

■ ORDER DSL LINES FROM UNITED COMMUNICATIONS

Business Forms You Will Need: � Appointment Calendar

You are interested in purchasing DSL lines from United Communications so that you can have fasteraccess to your Internet provider.

COMPLETED

Go to United Communications. Ask the manager the following questions.

� Do you have DSL lines available for small businesses?

� Can you describe the types of DSL lines available?

� How much is the monthly fee for the service?

� Is there an installation charge? When will the lines be installed?

Place an order for the DSL lines of your choice. HINT: You will be billed for the first month’sservice and the installation fee on your August telephone bill.

Return to your place of business. Make a notation on your appointment calendar regardingthe installation of the DSL lines.

■ ARRANGE GROUP TRAVEL AT PASSPORTS-2-GO

Business Forms You Will Need: � Appointment Calendar

Kimo Yonekura, the owner of The Clothes Closet, offers a line of Hawaiian fashions that are very popularamong her Pettisville customers. At least once a year she returns to her homeland, Maui Island, to visitfamily members and choose Hawaiian fashions for her store. This year she and her husband plan toattend a fashion show in Hawaii and want to extend their visit to include an additional week of vacationtime. Kimo has asked you to arrange a group travel package for her and her husband to visit Hawaiiin September.

COMPLETED

Remove a half sheet of plain paper from your Supplies folder. Take a pencil and the sheetof paper with you and go to Passports-2-Go.

Ask the manager the following questions.

� Do you have travel packages available to Maui Island?

� Can you give me details about the length of the tour, accommodations, and the cost?

Write down the details about the trip on the sheet of paper.

Tell the manager that you would like to reserve two tour packages for Kimo and KintaroYonekura for the week of September 17. Ask the manager to send the bill to The ClothesCloset.

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38 The Clothes Closet OPERATIONS MANUAL

Return to your place of business. Make a notation on your appointment calendar aboutKimo’s trip on her departure date, September 17. HINT: If you are using a paper calendar,write the information on the lines beside notes at the bottom of the calendar.

Place the sheet of paper with your notes about the trip in the Office File.

JULY 19

■ ORDER SHARES OF STOCK FROM NOUVEAU INVESTMENT COMPANY

Business Forms You Will Need: � New York Stock Exchange Guide

If two managers are assigned to The Clothes Closet, the second manager will order shares of stocktoday. If The Clothes Closet has only one manager, skip this activity.

COMPLETED

Turn back to the checklist for July 6. Complete the activities listed under ORDER SHARESOF STOCK. Place a check mark beside the activity as you complete it.

■ WRITE A LETTER TO CREATIVE ADVERTISING AGENCY

Business Forms You Will Need: � Letterhead Stationery� Address Labels & Postage Stamps� Return Address Labels

The back-to-school season is fast approaching. You would like to create interest in your wide range ofdenim fashions. You decide to ask Creative Advertising Agency to run a special four-color full-page adin The Towne Crier.

COMPLETED

Turn to page 98 in the Student Reference Book. Complete the steps titled Follow thesesteps when writing letters. Be sure to include the following information in your letter.

� The correct address for Creative Advertising (Refer to page 3 in this Operations Manual.)

� You would like a four-color, full-page ad to appear in the July 30 edition of The TowneCrier.

� You would like your denim fashions featured in a Back-To-School, 20% off, storewidesale.

� A draft of the ad should be brought to you for approval.

� The manager of Creative Advertising Agency should call you at 555-0154 if there areany questions or if additional information is needed.

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OPERATIONS MANUAL The Clothes Closet 39

JULY 20

■ PREPARE FOR MEAN JEANS ANNUAL STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Notice of Mean Jeans Annual Stockholders’ Meeting� Proxy Card (for managers not attending the meeting)� Mean Jeans Stock Certificate No. 89470B (Manager 1)� Mean Jeans Stock Certificate No. 89471B (Manager 2)� Appointment Calendar

You are a stockholder in Mean Jeans Manufacturing Co. As a valued stockholder, you are invited eachyear to participate in the annual stockholders’ meeting. If you are unable to attend the meeting, youwill return a proxy card so that someone else may vote on your behalf. If you will be attending themeeting, there are steps you must take to get ready. Check with your Instructor to find out if themeeting will be held in your classroom.

COMPLETED

Get ready for the meeting.

If you are NOT attending the meeting, turn to page 312 in the Student Reference Book.Complete the steps titled Follow these steps if you will not attend the annualstockholders’ meeting.

If you ARE attending the meeting, turn to page 313 in the Student Reference Book.Complete the steps titled Follow these steps if you are told to attend the annualstockholders’ meeting.

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Congratulations! You have had another profitable week at The Clothes Closet.

COMPLETED

Remove the incoming cash slips from the Cash File. Use scissors to remove the incomingcash slip dated July 20 from the sheet. Place the remaining slip (dated July 27) in theCash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: When you come to step 3, record Cash Sales in the EXPLANATION columnof the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

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40 The Clothes Closet OPERATIONS MANUAL

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

It is now time to make your weekly deposit at Pettisville Bank.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Record the deposit in your check register!

■ WRITE A NEWSPAPER ARTICLE FOR THE TOWNE CRIER

Business Forms You Will Need: � Letterhead Stationery

The Summer Style Show at Lee Community Center was a great success! You decide to share this goodnews by writing a short article to appear in the New & Noteworthy column of The Towne Crier.

COMPLETED

Prepare the article.

C If you are using Instructor-provided forms, remove 1 sheet of letterhead from yourSupplies folder. You will write the article on letterhead stationery. HINT: Write onevery other line on the paper.

V If you are keying your article, open the company letterhead on your computer. Formatthe page for double spacing.

Compose the article. Print (or key) the following information.

� Select an appropriate title for your article. Use all capital letters for the title.

� Include the word BY: and your name and title.

� Tell where and when the Summer Style Show was held.

� Approximately 350 persons crowded into Lee Community Center to see the latest denimfashions.

� Kimo Yonekura, owner of The Clothes Closet, was the director of the show. GraysonModeling Agency provided five professional models.

� Plans are being made for next year’s Summer Style Show to be held in the outdoorband shell at Pettisville Community Park.

Read the article. Have you included all of the information? Have you written clearly andused proper grammar?

Make a copy of the article.

C If you are handwriting your article, ask your Instructor to make a photocopy of thearticle.

V If you are keying your article, print 2 copies of the article now. Save your work.

Go to The Towne Crier and hand the article to the manager. Tell the manager that youwant the article to be run in the New & Noteworthy column in the next edition of thenewspaper. Ask him or her to tell you the date of the next edition.

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OPERATIONS MANUAL The Clothes Closet 41

Place the copy of the article in the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR THIRD WORKWEEKAS MANAGER OF THE CLOTHES CLOSET.

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

It is now time to give your manager’s weekly job performance evaluation to your Instructor.

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name andcircle workweek ending July 20. Give your job performance evaluation to your Instructor.

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229

WORKWEEK 4July 23 – July 27

Check off each activity as you complete it.

JULY 23

■ PREPARE THE JULY 27 TIME CARDS

Business Forms You Will Need: � Time Cards #1-5 (July 13th) � Time Cards #1-6 (July 27th)

Before the employees can be paid again, you must first prepare the time cards for that pay period.

COMPLETED

Find the July 27 time cards.

C If you are using Instructor-provided forms, remove the time cards for the current payperiod (July 27) from the Supplies folder.

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42 The Clothes Closet OPERATIONS MANUAL

V If you are printing your forms, open the forms document on your computer. FindUnit 3 Payroll. Print the time cards for the current pay period (July 27).

Remove the July 13 time cards from the Office File.

Copy the employee names from the July 13 time cards onto the July 27 time cards. Copythe social security numbers for the managers onto the July 27 time cards. HINT: Do notwrite on the blank time card dated July 27. Use the blank card for the employee you will hire.

Place the July 27 time cards in the Office File. Give the old time cards for the July 13 payperiod to your Instructor.

■ ADD A NEW EMPLOYEE TO THE PAYROLL

Business Forms You Will Need: � Notice of Employment � Time Cards #1-6 (July 27th)

Your want ad in The Towne Crier attracted five applicants for the position of fashion coordinator. All fiveapplicants were interviewed, and a new fashion coordinator was hired. The new employee reported towork today. As manager, you must do the paperwork necessary to add the new employee to the payroll.

COMPLETED

Turn to page 122 in the Student Reference Book. Complete the steps titled Follow thesesteps when you add a new employee to the payroll.

■ SEND A CHECK TO WADD-FM RADIO STATION

Business Forms You Will Need: � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

Assume that today you receive the bill for $225.00 from WADD-FM Radio Station for your commercial.

COMPLETED

Write a check payable to WADD-FM Radio Station for the total amount due. Mail the checkto the radio station.

Record the payment in your cashbook. HINT: Record Radio Commercial in theEXPLANATION column of the cashbook.

■ CHECK ON YOUR SHARES OF STOCK

Business Forms You Will Need: � New York Stock Exchange Guide

You purchased stock recently from Nouveau Investment Company. From time to time you check yourstock to see how well it is doing. Assume that you are on your lunch hour.

NOTE: If there are 2 managers of The Clothes Closet, both managers should complete this activity.

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OPERATIONS MANUAL The Clothes Closet 43

COMPLETED

Turn to page 308 in the Student Reference Book. Complete the steps titled Follow thesesteps when you check on your shares of stock.

■ PARTICIPATE IN MEAN JEANS ANNUAL STOCKHOLDERS’ MEETING

Business Forms You Will Need: � Mean Jeans Stock Certificate No. 89470B (Manager 1)� Mean Jeans Stock Certificate No. 89471B (Manager 2)� Notice of Mean Jeans Annual Stockholders’ Meeting

The day has now arrived for the annual meeting of stockholders of Mean Jeans Manufacturing Co. Ifyour Instructor told you that the meeting would be held in your classroom, then complete the stepsbelow. If your Instructor told you that the meeting would not be held, then skip this activity.

COMPLETED

Open your Pending File. Remove your stock certificate and the notice of the annualmeeting. Read again the information on the notice. Place the notice in the Office File.

Take your stock certificate and your Student Reference Book with you to the meeting. Whenyou return from the meeting, place the stock certificate in the Office File.

JULY 24

■ PROCESS A PURCHASE ORDER FROM HOLLYWOOD & VINE VIDEOS

Business Forms You Will Need: � Partial Inventory List � Price List � Item Invoice� Shipment Form � Address Labels & Postage Stamps � Return Address Labels

Today or tomorrow you should receive a purchase order from Hollywood & Vine Videos. Wait untilyou receive the purchase order from Hollywood & Vine. Then you should

COMPLETED

Verify the incoming purchase order by comparing it with the partial inventory list in theOffice File.

Turn to page 156 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing an item invoice.

NOTE: The purchase order will tell you which method to use to ship the goods to the customer.The items ordered can be shipped in 1 box. Use your denim fashions price list in the OfficeFile to find the weight of the items ordered. Read the NOTE in the right-hand margin ofthe price list to find out about shipping and sales tax.

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44 The Clothes Closet OPERATIONS MANUAL

■ SEND A PACKAGE TO THE WHITE HOUSE

Business Forms You Will Need: Shipping Label (optional) (Supplied by the Instructor)� Checkbook � Cashbook

Today you receive a telephone order from a secretary to the President of the United States. The Presidentwishes to order 2 pairs of men’s designer jeans and 2 men’s jeans jackets. The items will fit into 1 box.The package weighs 13 pounds, and you want to send it by Priority Mail.

COMPLETED

Turn to page 181 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a package for mailing. NOTE: When you make an entry in yourcashbook, record Postage Fees in the EXPLANATION column of the cashbook.

■ SEND AN ITEM INVOICE TO THE WHITE HOUSE

Business Forms You Will Need: � Price List � Item Invoice� Address Labels & Postage Stamps � Return Address Labels

Complete an item invoice for the merchandise you just mailed to the White House.

COMPLETED

Remove the denim fashions price list from the Office File. Find the catalog numbers,descriptions, and prices for designer jeans (Catalog No. PR-100) and men’s jeans jackets(Catalog No. SA-510).

Complete an item invoice. Turn to page 156 in the Student Reference Book. Find thesteps titled Follow these steps when preparing an item invoice. Complete steps 4through 7. Use the information below to complete the invoice. HINT: Since this was atelephone order, you do not have a purchase order.

� In step 5a, refer to page 3 in this Operations Manual for the correct mailing address(or click on the drop-down menu if you are preparing the invoice electronically).

� In step 5d, leave the CUSTOMER ORDER NO. blank. Since this was a telephone order,you do not have a purchase order number.

� In step 5f, record Priority Mail.

� In step 6g, record the following quantities, descriptions, and catalog numbers:2 men’s designer jeans (Catalog No. PR-100); 2 men’s jeans jackets (Catalog No. SA-510).

� In step 6i, record the amount of the shipping charges you paid at the post office.

Place the COPY of the item invoice in the Pending File until you receive payment.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

Record the number of regular hours and any overtime hours worked by your new employee.

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OPERATIONS MANUAL The Clothes Closet 45

COMPLETED

Remove the time cards from the Office File. Find the card for the new fashion coordinator.Record the following information on the time card (if necessary, refer to the illustration onpage 122 in the Student Reference Book).

� Record the regular hours worked (the same hours you recorded for 7-23).

� Record the total regular hours worked (8).

Return the time cards to the Office File.

JULY 25

■ PURCHASE EQUIPMENT FROM BUCKEYE EQUIPMENT

Business Forms You Will Need: � Purchase Order � Address Labels & Postage Stamps� Return Address Labels

The lawn tractor you own for maintaining the landscaping around your building has broken down,and it will cost more to repair it than it is worth. You decide to purchase a new lawn tractor fromBuckeye Equipment. You want the tractor shipped by 18 Wheeler Truck Lines.

COMPLETED

Turn to Buckeye’s price list on page 336 in the Student Reference Book. Find the lawntractor you want to order.

Turn to page 148 in the Student Reference Book. Complete the steps titled Follow thesesteps when preparing a purchase order. HINT: In step 2c, this is the fourth purchase orderyou have prepared. In step 2e, record 18 Wheeler Truck Lines in the SHIP VIA box.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

Record the number of regular hours and overtime hours worked by your new employee.

COMPLETED

Record the following information on the new employee’s time card.

� Record the regular hours worked (same hours as recorded for 7-24).

� Record the total regular hours worked.

� Record the overtime hours worked (6:00 p.m. to 8:01 p.m.).� Record the total overtime hours worked.

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46 The Clothes Closet OPERATIONS MANUAL

JULY 26

■ RETURN THE WESTERN ROUNDUP DAYS PRIORITY SEATING RESERVATION FORM

Business Forms You Will Need: � Priority Seating—Western Roundup Days� Appointment Calendar � Return Address Labels� Address Labels & Postage Stamps

A messenger from the Chamber of Commerce brings good news. Priority seating is available in thePettisville Athletic Field grandstand during Western Roundup Days. You may reserve up to 4 seats forthe rodeo. If The Clothes Closet has 2 managers, both managers should complete a form.

COMPLETED

Find your reservation sheet.

C If you are using Instructor-provided forms, remove the Priority Seating—WesternRoundup Days reservation form from the Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 2 Business Communications. Print the Priority Seating—Western Roundup Daysreservation form.

Separate the 2 forms. If you do not have a second manager, discard the extra form.

Look at your appointment calendar for July 28. The rodeo will take place from 2 p.m. to4 p.m. Check to be sure that the rodeo does not conflict with the event at which youvolunteered. If you have a conflict, reserve seats for your family members.

Decide how many seats you want to reserve.

Complete the reservation form(s) by filling in the information requested. Mail thereservation form(s) to the Chamber of Commerce.

■ PAY FOR EQUIPMENT RECEIVED FROM BUCKEYE EQUIPMENT

Business Forms You Will Need: � Purchase Order � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

The lawn tractor you ordered on July 25 should be delivered today or tomorrow. It is your responsibilityto verify that the correct item was shipped and that the invoice is accurate. Wait until you receiveboth an item invoice and a shipment form before you take any action. Then you should

COMPLETED

Turn to page 160 in the Student Reference Book. Complete the steps titled Follow thesesteps when you receive an item invoice.

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OPERATIONS MANUAL The Clothes Closet 47

■ CHECK ON YOUR SHARES OF STOCK

Business Forms You Will Need: � New York Stock Exchange Guide

Once again you need to check on the progress of the stock you purchased. Assume that you are onyour lunch hour.

NOTE: If there are 2 managers of The Clothes Closet, both managers should complete this activity.

COMPLETED

Turn to page 308 in the Student Reference Book. Complete the steps titled Follow thesesteps when you check on your shares of stock.

Give your New York Stock Exchange Guide to your Instructor.

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

Record the regular hours worked (same hours as recorded for 7-25). Record the total regularhours worked.

JULY 27

■ PAY SALES TAX

Business Forms You Will Need: � Express Mail Form � Checkbook � Cashbook� Address Labels & Postage Stamps� Return Address Labels

The sales tax collected from retail customers in the month of June is due July 30. The amount due isbased upon 6% of the net sales for the month of June. Net sales for June were $41,522.00. If the checkfor the sales tax is not received in the state treasurer’s office by July 30, you will have to pay a penalty.You decide to send the check for the sales tax by Express Mail.

COMPLETED

Compute the sales tax to be paid. Multiply $41,522.00 x 0.06. Write a check payable toTreasurer, State of Ohio.

Record the payment for the sales tax in your cashbook. HINT: Record Sales Tax in theEXPLANATION column of the cashbook.

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48 The Clothes Closet OPERATIONS MANUAL

Prepare an express mail form. Turn to page 179 in the Student Reference Book. Completethe steps titled Follow these steps when sending express mail.

■ RECORD THE CASH RECEIPTS (CASH SALES) FOR THE WEEK

Business Forms You Will Need: � Incoming Cash Slips � Cashbook

Congratulations! You have had another profitable week at The Clothes Closet.

COMPLETED

Remove the remaining incoming cash slip dated July 27 from the Cash File.

Record the receipt in your cashbook. Turn to page 60 in the Student Reference Book.Complete the steps titled Follow these steps when recording cash sales (cash receipts) in thecashbook. HINT: Record Cash Sales in the EXPLANATION column of the cashbook.

Place the incoming cash slip in your cash receipts envelope in the Cash File.

■ MAKE A DEPOSIT AT PETTISVILLE BANK

Business Forms You Will Need: � Incoming Cash Slips � Checkbook � Cashbook

It is now time to make your weekly deposit at Pettisville Bank.

COMPLETED

Turn to page 66 in the Student Reference Book. Complete the steps titled Follow thesesteps when making a deposit at the bank. HINT: Record the deposit in your check register!

■ MAKE AN ENTRY ON THE NEW EMPLOYEE’S TIME CARD; TOTAL CARD

Business Forms You Will Need: � Time Cards #1-6 (July 27th)

It is your responsibility each day to record the number of regular hours and any overtime hours workedby your new employee.

COMPLETED

The fashion coordinator called in sick today. Write 0 in the TOTAL REG. column of the card.

Add the figures in the TOTAL REG. column of the card. Record the total. Write the samefigure under HOURS (REGULAR) at the bottom of the card. Then multiply the HOURS(REGULAR) times the RATE to find the AMOUNT. HINT: The rate can be found on theNotice of Employment sheet in the Office File.

Add the figures in the TOTAL OT. column of the card. Record the TOTAL. Write the samefigure under HOURS (OVERTIME) at the bottom of the card. Multiply the HOURS (OVERTIME)times the RATE to find the AMOUNT. Record the TOTAL HOURS and GROSS PAY.

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OPERATIONS MANUAL The Clothes Closet 49

Return the time cards to the Office File.

CONGRATULATIONS! YOU HAVE JUST COMPLETED YOUR FOURTH WORKWEEKAS MANAGER OF THE CLOTHES CLOSET.

■ GIVE THE MANAGER’S JOB PERFORMANCE EVALUATION TO YOUR INSTRUCTOR

Business Forms You Will Need: � Manager’s Weekly Job Performance Evaluation

It is now time to give your manager’s weekly job performance evaluation to your Instructor.

COMPLETED

Find your job performance evaluation.

C If you are using Instructor-provided forms, remove 1 manager’s weekly job performanceevaluation from your Supplies folder.

V If you are printing your forms, open the forms document on your computer. FindUnit 9 Human Resources. Print 1 manager’s weekly job performance evaluation.

Complete only the top portion of the job performance evaluation. Write your name andcircle workweek ending July 27. Give your job performance evaluation to your Instructor.

JULY S714212830

F613202729

T512192628

W411182527

T310172431

M29162330

S18152229

WORKWEEK 5July 30 – July 31

Check off each activity as you complete it.

JULY 30

■ PREPARE THE JULY 27 PAYROLL REGISTER

Business Forms You Will Need: � Payroll Register � Time Cards #1-6 (July 27th)� Checkbook � Cashbook

The second pay period ended July 27. It is time to prepare a payroll register and pay the employees.

COMPLETED

Turn back to the checklist for July 16. Complete the activities under PREPARE THE JULY 13PAYROLL REGISTER. Place another check mark beside each activity as you complete it.

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50 The Clothes Closet OPERATIONS MANUAL

■ RECONCILE YOUR BANK STATEMENT

Business Forms You Will Need: Bank Statement (Supplied by the Bank)� Checkbook � Cashbook

You should receive a bank statement, canceled checks, and deposit slips from Pettisville Bank. It isyour responsibility to make sure your records and the bank’s records agree.

COMPLETED

Turn to page 75 in the Student Reference Book. Complete the steps titled Follow thesesteps when you reconcile a bank statement.

JULY 31

■ BALANCE AND RULE THE CASHBOOK

Business Forms You Will Need: � Cashbook

You must balance and rule the cashbook to see how well you kept the cash records for July.

COMPLETED

Balance and rule the cashbook for the month of July.

C If you are using a manual cashbook, turn to page 63 in the Student Reference Book.Complete the steps titled Follow these steps when balancing and ruling a manualcashbook.

V If you are using an electronic cashbook, turn to page 64 in the Student Reference Book.Complete the steps titled Follow these steps when balancing an electronic cashbook.

■ COMPLETE THE FINAL AUDIT

Business Forms You Will Need: � Final Audit

Now that you have completed all activities for the month of July, get your records ready to turn intoyour Instructor. Do not complete this activity until all other activities for July have been completed.

COMPLETED

Turn to page 247 in the Student Reference Book. Complete the steps titled Follow thesesteps when completing the final audit.