Operations monthly review october
Transcript of Operations monthly review october
Operations Monthly Report – October 2013
Content:
oGIP, oGCDP, iGIP, iGCDP, TM, Operations, IM
oGIP Monthly Report October 2013
oGIP – General Direction
1. Working on specific segments - Global Talents subproduct implementation
2. Growth networks – working closely with some LCs 3. oGIP culture among membership in our entity
( personel fulfillment, better understanding of area, value proposition for members)
4. Off peaks in segments – supply & demand management
5. International Relations support MC MoS realzation 7. Selling culture in oGIP area
8. Capitalizing on SU
Monthly Priorities Achievement
Kasia
IT Off peak recruitment -‐ everything done SI Joao Done
BE a Matcher -‐ OGX challenge SI Ana Done
Co-‐delivery evaliaCon JD Done
October – Results Overall
OGX
RA MA RE
# Plan # Plan # Plan
11
120
4
31
5
24
7 9 9
16 7 9
11 6 9
4 1 4
49 40.83% 27 87.10% 36 150.00%
October – Results in IT
October
RA MA RE
PL RE PL RE PL RE
15 11 4 8 8 7
AVI 57 MATCHED 12
Network Analysis – RA
0
1
2
3
4
5
6
7
8
9
10
2012
2013
Network Analysis – MA
0
1
2
3
4
5
6
2012
2013
Network Analysis – RE
0
1
2
3
4
5
6
7
8
9
2012
2013
Overall Factors
POSITIVE:
1. Once againg – PLANNING PROCESS
2. Amazing NST
3. Attitude „WE CAN DO IT”
4. International relations
NEGATIVE:
1. TIME :D Why day has only 24 hours? ;p
2. Lack of communication from some of our partners
3. Lack of MCVP Communication L
oGIP in October 2013
Key Achievements: • PROMO PREPARATION – Popi! • GROWTH NETOWORK FOR
EPS AND OCPS ARE WORKING!
• EVALUATION OF CO-DELIVERY (SKYPES WITH CY AND LETTER)
• IT WEBINARS PREPARATION • ENGAGEMENT IN TOP
CLUSTER AND GIP PEEPS • EY CONFERENCE
PREPARATION DONE • AC WITCH CZECH REPUBLIC
PREPARATION DONE
Key Non-Achievements • RA MOS ACHIEVEMENT
• PROMOTION MATERIALS (NOT EVERTHING WAS DELIVERED
• COUNTRY ALIGNMENT FOR IT OFF PEAK RECRUITMENT ( COMMUNICATION)
oGIP in November 2013 Key strategies for next
month:
• EP Conference – 22.11 • AC with Czech Republic
in Warsaw – 18.11 • IT off peak recruitment
– from 25.11 • RECRUITMENT
TRACKING • CO-DELIVERY YEY! • WINCO PREPARATION • ELD CHALLENGE
Key challenges for next month:
oGCDP Monthly Report October 2013
NPS Comment from last week
Program MoS Achievement - October
OGX GCDP October- Plan
October-Realization
% Realization
Ra 10 8 80%
Ma 10 18 180%
Re 25 19 76%
2012-2013 2013-2014 % Growth RA MA RE RA MA RE RA MA RE
OCT 9 8 23 OCT 8 18 19 OCT -‐11% 125% -‐17%
Program MoS Growth 12.13 – 13.14
Currently available forms: 117 Currently matched forms: 29
Key progress this month Chairing LCC’s (connecting with Warsaw
UW, Katowice and Wroclaw UE) Meetings with Warsaw SGH and Warsaw
UW for Q4-Q1 direction TM – OGX synergies project framework
ELD Challenge launch Off Peak promotion launched India – Poland GCDP Project
Expected outcome next month
ELD Challenge & Off Peak promotion – successful
Follow-up on GCDP Innovation Project
NST and LC coaching follow-ups GC Leaders commission
engagement in national projects
Key challenges to overcome
Going on holidays!
iGIP Monthly Report October 2013
iGIP – General Direction
• iGIP in Poland is delivering one coherent and market relevant Global Talents product basing on national sub products and local segments. Our internal processes optimization and know-how implementation together with external outlook makes us reliable business partner for companies in different segments across Poland.
Monthly Priorities Achievement
• Global Talents basic brand support - webpage / offer
• International cooperation manager selection and induction
• Sales region management tools creation
August – Results Overall
17 16 17
25 27 28
2012 2013 2012 2013 2012 2013
RA MA RE
October
October – Results in IT
1
3
0 0
2
1
2012 2013 2012 2013 2012 2013
RA MA RE
OCTOBER
IT
Network Analysis – RA
0 1 2 3 4 5 6 7 8
AIESEC RZESZOW AIESEC BIALYSTOK
AIESEC WROCLAW UE AIESEC POZNAN
AIESEC WARSAW UNIVERSITIES AIESEC KRAKOW
AIESEC GDANSK UG AIESEC LUBLIN UMCS
AIESEC OLSZTYN AIESEC KATOWICE AE
AIESEC LODZ AIESEC SZCZECIN
AIESEC NOWY SACZ AIESEC WROCLAW UT
AIESEC KIELCE AIESEC KOSZALIN
AIESEC TORUN UMK
October
2012 2013
Network Analysis – MA
0 1 2 3 4 5 6 7
October
2013 2012
Network Analysis – RE
0 1 2 3 4 5 6 7 8
Tytuł wykresu
2013 2012
Overall Factors (positive or negative factors that influenced the
performance)
• Matching mania! (68% matching growth)
• More and more raises in IT
• Still poor performance in IT matching
• Lack of HR in LCs (weak sales and matching intensity) – October recruitment!
iGIP in October 2013
Key Achievements:
• Sales region tools creation + management
• Matching Mania
• International Relations Manager implementation
• Brand Manager implementation
Key Non-Achievements
• Brand support
• Webpage recapture
• Government cooperation
iGIP in November 2013 Key strategies for next
month:
• Sales Region tracking • GT NST cooperation for
improvement of IR and Brand Support
• @ University working group (product standarization and improvement
• Poland Going Global initiative tracking!
Key challenges for next month:
• There are a lot of different things going on the same time
• Lack of graphics person
• Lack of IT person for webpage recapture / creation
iGCDP Monthly Report October 2013
iGCDP – General Direction
1. NaConal educaConal product por_olio refreshment
2. NGO cooperaCon enhancement
3. Partnership management development
4. Host families iniCaCve development
5. RecepCon WIKI creaCon
6. iGCDP brand enhancement
7. InnovaCon fund
Edu | Not so much progress in edu products due to NST lower
engagement (LCC’s and recruitment). Only general framework for
edu products is ready.
NGO | Launch of OCP’s of NGO projects. Knowledge delivered.
National offer in progress. Consultancy in one NGO.
Communication with second one in progress (with Alumni J).
IR | NST team members selection. Issues with communication.
Delayed induction and launch of work. Partners pressing on
optimizing matching processes.
PrioriCes in October
Reception| Working Group members selected. Communication
started. Meetings dates established.
BM | Recruitment and selection of brand manager. iGCDP
transition delivered. Goals and milestones set. Delay in marketing
transition (communication Joao-Adam).
Fund | Creating the draft of the idea (Matheus, Ana). Meeting with
India (iGCDP, oGCDP). Project planning. Application created and
sent. NGO partner found. Communication with LC’s in terms of
delivery.
PrioriCes in October
October - Results
Plan RealizaCon %
RA 280 241 86%
MA 84 75 89%
RE 90 (50) 47 52% (94%)
Network Analysis – RE
AIESEC KRAKOW 13 AIESEC OLSZTYN 7 AIESEC SZCZECIN 6 AIESEC LODZ 5 AIESEC WROCLAW UT 5 AIESEC RZESZOW 4 AIESEC KATOWICE AE 3 AIESEC GDANSK UG 1 AIESEC TORUN UMK 1 AIESEC WARSAW UNIVERSITIES 1 AIESEC KIELCE 1
Network Analysis – RE
AIESEC KRAKOW 183
AIESEC RZESZOW 97
AIESEC POZNAN 93
AIESEC WARSAW UNIVERSITIES 84
AIESEC WROCLAW UE 71
AIESEC KATOWICE AE 55
AIESEC WARSZAWA SGH 55
AIESEC LODZ 52
AIESEC BIALYSTOK 49
AIESEC TORUN UMK 48
AIESEC SZCZECIN 45
AIESEC WROCLAW UT 38
AIESEC LUBLIN UMCS 37
AIESEC GDANSK UG 31
AIESEC OLSZTYN 29
AIESEC NOWY SACZ 12
AIESEC KIELCE 8
AIESEC KOSZALIN 1
Network Analysis – RE Country Result
India 1927
Brazil 1673
Russia 1177
China 1111
Poland 988 Indonesia 864
Egypt 762
Colombia 650
• Team Days (+) team bonding, integration, Zielona Góra,
Lumpex and stuff
• Team Days (-) less time for work
• LCC (+) integration and bonding with LC
• LCC (-) less time for work
• BM (+) I have a brand manager! :D
• Joao (-) communication takes too long, many delays with
transition for BM
• NGO (+) meetings with two NGO’s
Overall Factors
Edu | Content of product materials, graphic design for them, WIKI
creation, knowledge partners found, cooperation established,
preparation materials ready.
NGO | National sales proposal creation, OCP’s commission
management, contact with new potentail national NGO TN
takers
IR | Finalization of team members induction, implementation of
partnership management policies with partners and LC’s
PrioriCes for next month
Reception | WG meeting, working out reception WIKI content,
global host and EP buddy program details
BM | Global Citizen brand refreshment (implemetation of GC
subproducts for ICX), promo plan preparation, working out
recommendations for local promotion of GC for ICX
Fund | Waiting for the fund results, meeting woth NGO partner,
working out details of the product, establishing partnership with
the partner, further cooperation with India
PrioriCes for next month
TM Monthly Report October 2013
TM – General Direction
Talent Management and Talent Capacity driving GIP and GCDP growth bringing impact to organization and members.
Monthly Priorities Achievement
• Product Packing Preparation, • Recruitment tracking and evaluation
(especially IT)- IN PROGRESS • Research and preparation with
externals towards recruitment process optimization
• Evaluation of cooperation with IM, OGX, OD
• TLP audit implementation- till the end of my life… - IN PROGRESS
October – Results in TMP
2012 2013
TMP RE 78
96
October – Results in TLP
2012 2013
TLP RE 62
130
Overall Factors (positive or negative factors that influenced the
performance)
• Quaterly review (Positive)
TXP in October 2013
Key Achievements: • Preparation to product
packing, • Re-design of cooperation
with OGX • Definition of projects with
OD (start of EB learning cycle creation)
• Preparation to LEADCo, • Defining new ideas for
TLP audit implementation
Key Non-Achievements
• Performance analysis based on TLP audit,
• Full TLP audit implementation,
• IT Recruitment
TXP in November 2013 Key strategies for next
month:
• Product Packing of TMP, • TLP audit and TMP
audit wth performance part (second audit, better implementation)
• Members development Program refreshment,
• Additionally: Preparation to WinCo
• LC Plans feedback
Key challenges for next month:
• All crucial projects and responsibilities in one motnh
• Preparation to WinCo
Operations Monthly Report October 2013
Monthly Priorities Achievement
• Product Packaging Alignment with MCVP Talent Management
• Poland Going Global Challenge creation in sinergy with ELDs
• National Control Board Management and new applications release
• Customer Experience Management Challenge creation with NCB Chair
• Chairing in Mainland of China J
Overall Factors (positive or negative factors that influenced the
performance)
• WinCO Management: UW in LCC and MCVP responsible out of the country was a challenge (also lack of communication from the sides) and together with some delays;
• NCB Selection took a bit longer. NCB Chair was
moving to a city to another and is still facing a bit with personal issues regarding internet (to be solved in the last week of october)
Operations in October 2013
Key Achievements:
• Poland Going Global Challenge Launch
• CEM Challenge Launch
• Information Management and Operations working together creating Incentive Systems (challenges)
• Closer work to MCVP TM regarding TMP project
Key Non-Achievements • Report from NCB to the
local entities (to be done this week with delayed materials)
• Trainings from NCB to LCs about CEM regarding ELDs (ICX, OGX and TM)
• NCB Selection • WinCo Management
(mainly fault Conference Manager responsible)
Operations in November 2013 Key strategies for next
month:
• Possibility of MCVP Operations Summit (Global 8-9 MCVPs in Warsaw plus Ando, AIVP);
• Poland Going Global Challenge for network engagement;
• Put down strategies of CEM in LCs, finally.
Key challenges for next month:
• WinCo Management as an International;
• Possibility to held MCVP Operations Summit (Quality Management, Incentive Systems, International Relations, Production Capacity and Optimization);
• Running PGG Challenge and CEM Challenge together and how to count it with IM responsible.
IM Monthly Report October 2013
Monthly Priorities Achievement
• Review Strategies for TLP / TMP Audit and implementation in the AMS;
Overall Factors (positive or negative factors that influenced the
performance)
• Huge changes in the database for processes that were not planned resulted in 2 weeks work;
IM in October 2013
Key Non-Achievements
• Deadlines with Performance, Statistics and Analysis views in MAS. Huge GAP.
IM in November 2013
Key strategies for next month:
• Engagement of LCs in ELD Challenges and AMS usage;
• Provide MC VPs that are using AMS proper statistics about information that is inside with Performance (ELDs) + Analysis (OD) + Statistics (mainly TM) views;
• Make sure AMS Plan happens;