Operational Excellence in Oil and Gas
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Transcript of Operational Excellence in Oil and Gas
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Operational Excellence
in Oil and Gas
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Operational Excellence is Not New
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Michael Treacy and Fred Weirsema
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Product Leadership
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Customer Intimacy
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Operational Excellence
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Operational Excellence
Over 11 million packages a day delivered to over 220 countries with an on time delivery rate of 99.45%.
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5 Reasons
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Upstream
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Midstream
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Downstream
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Service
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Talent
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Operational Excellence is not Process Excellence
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Definition of Operational Excellence
Wikipedia describes operational excellence as “a philosophy of leadership, teamwork, and problem solving resulting in a continuous
improvement throughout the organization by focusing on the needs of the customers,
empowering employees, and optimizing existing activities in the process”.
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Parts to Deploying Operational Excellence
• 1. Where do you want to take your business?
• 2. Building and implementing the road map to actually get there.
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Most Don’t Get
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Hardest Part in Oil & Gas(changing the business culture)
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