Operation and Supply Chain Management - 280913

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    Company

    LOGO

    OPERATIONS & SUPPLY CHAIN

    MANAGEMENT

    Dr. A Gima Sugiama

    HP 08122353873 email: [email protected]

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    Company Logo2

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    Dapat memahami berbagai teori dankonsepsi strategik dalam manajemenoperasi dan rantai pasokan untukpengambilan keputusan operasional

    perusahaan bidang manufaktur dan jasaDapat menggunakan alat-alat analisis

    (metode & teknik analisis) operasi danrantai pasokan untuk memecahkanpermasalahan strategis dalam bisnisbidang manufaktur dan jasa

    Tujuan Perkuliahan

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    1. Introduction to Operations Management &

    Competitiveness

    2. The Framework Of Business Thinking & Value

    3. Operations Strategy and Distinctive Capabilities

    4. Designing (goods & services)

    5. Process Design

    6. Managing Quality and Quality Improvement

    7. Productivity & Resource Planning

    8. Processes, Technology & Capacity

    9. Midtest

    Short Syllabus

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    8. Business Logistics and Supply Chain (SC),Concept, Strategy and Planning

    9. Logistic/SC & Order Management CustomerService

    10. Transportation Decision11. Inventory Management & Forecasting,

    12. Facility Location Decision &Warehousing/Storage and Handling System

    13. Final Test

    Short Syllabus

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    1. Davis, Mark M; Nicholas J Aquilano; RichardB Chase, (2003), Fundamentals of

    Operations Management, McGraw Hill,

    Boston

    2. Finch, Byron J (2006), Operations Now,

    McGraw Hill, Boston

    3. Russell, Robert S & Bernard W Taylor III

    (2006), Operations Management, John Wiley4. Schroeder, Roger G (2000), Operations

    management: contemporary concepts and

    cases, McGraw-Hill, Int. Ed, Boston

    Main References

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    5. Ballou, Ronald H (2004), Business Logistics/Supply Chain Management, Fifth edition,Pearson Educational Int., New Jersey

    6. Bowersox, Donald J (2006), Logistic

    management, Penerjemah: A Hasyim Ali, PTBumi Aksara, jakarta

    7.Sing, Chan Kah (2004), Electronic Commerceand Supply Chain Management, 2nd Edition,Thompson, Australia

    Main References

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    Chapter 01:

    Introduction to Operations

    Management & CompetitivenessOutline:

    Why Study OM?

    Definition of Operations Management

    Operations as a System

    Relation of Operations to its Environment

    New Strategies in Operations

    Competitiveness Productivity

    New Operations Themes

    Main Ref.: Russel & Taylor, Operations Management (2006)

    A Gima Sugiama

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    Why Study OM?

    OM is one of three major functions(marketing, finance, and operations) of

    any organization

    We want (and need) to know how goodsand services are produced

    We want to understand what operations

    managers doOM is such a costly part of an

    organization

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    Operations is responsible for supplying the product orservice of the organization Operations managers make

    decisions regarding the operations function and itsconnection with other functions The operations managers plan and

    control the production system and its interfaces within theorganization and with the external environment

    Definition of Operations Management

    Key Points in OM Definition:

    1 Decisions2 Functions3 System

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    Transformation

    (Conversion)

    Process

    Energy

    Materials

    LaborCapital

    Information

    Goods orServices

    Feedback information for

    control of process inputs

    and process technology

    Operations as a System

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    Factors of production:1. Natural resources such as land, forests, minerals, &

    water

    2. Human resources anyone who works to produce

    goods or services

    3. Capital resources that a business needs to producegoods or service. Capital examples: money, tool,

    computers, equipment, building

    4. Entrepreneurs people who are innovative and

    willing to take risk to create and operate new business5. Knowledge the collective intelligence of an

    organization

    http://localhost/var/www/apps/conversion/tmp/Hub%20Industrial%20UNSIL%202010/Ch-02%20Permasalahan%20TK%20Indonesia.ppt
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    Operations transformation systemSuppliers

    HumanResources

    Marketing

    ccounting Finance MIS

    ngineering

    SOCIETY

    GOVERNMENT

    External

    Environment

    CUSTOMERS

    COMPETITORS

    Relation of Operations to its Environment

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    Competitiveness5

    3

    2

    1

    New Strategies in Operations

    Time-based competition

    Agile manufacturing

    Cost reduction strategies

    4

    Mass customization

    Environmental concern

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    Time-based competition bersaing berdasarkan waktu (serba cepat)

    Agile manufacturing kecerdasan merekayasa (serba cerdas)

    Cost reduction strategies serba efisien

    Mass customization mampu melayani tuntutan konsumen yang serba

    berubah-ubah

    Environmental concern Produk ramah lingkungan (serba sehat)

    New Strategies in Operations

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    Productivity is a measure of competitiveness Competitiveness is a degree to which a nation can

    produce goods and services that meet the test of

    international markets

    Competitiveness

    Competitive

    industries

    Competitive

    Competitive

    firms

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    Productivity: is calculated by dividing units of output to units of input

    Output O

    Manufacturing as a traditional productivity = ------------ = ----

    Input I

    Quantity of output and Quality of output

    Service Productivity = ---------------------------------------------------

    Quantity of Input and Quality of Input

    Productivity

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    Hasil riset, peningkatan produktivitas itu bergantungpada tiga variabel produktivitas (Heizer dan Render, 2004:16):

    ProduktivitasBergantung

    padaManage

    ment Labor

    Capital

    Productivity

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    Variabel tenaga kerja umumnya berkontribusi

    sekira 10% dari peningkatan produktivitas

    tahunan

    Kapital termasuk variabel yang berkontribusi

    sekira 38% dari peningkatan produktivitas

    tahunan

    Management dapat berkontribusi sekira 52%dari peningkatan tahunan

    Productivity

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    1. Service and Manufacturing (differences

    and implications)

    2. Customer-Directed Operations

    3. Continuous Improvement

    4. Time Reduction

    5. Integration of Operations and Other

    Functions

    6. Environmental Concerns

    7. Globalization of Operations

    New Operations Themes

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    Company

    LOGO