OpenManage Mobile with iDRAC Quick Sync 2

Manoj MalhotraManoj.Malhotra@Dell.comMay 2017

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Abstract

Session 08- Utilizing Mobile Devices in the Data Center

As wireless & mobile devices become pervasive in data centers and IT management focuses more resources on strategic initiatives …

Dell EMC increases efficiency and simplification in systems management by leveraging mobile devices

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Server Management Tech Track SessionsSession Title Code Times/Location

Dell EMC PowerEdge Server Systems Management Overview Server.02 Monday 04:30 PM Delfino 4001AWednesday 01:30 PM Palazzo K

Server Management Simplicity Series (Part 1): Deploying & Monitoring Dell EMC PowerEdge Servers Server.03 Monday 08:30 AM Palazzo I

Wednesday 08:30 AM Marcello 4401A

Server Management Simplicity Series (Part 2): Reducing Maintenance Through Systems Management Best Practices Server.04 Monday 01:30 PM Delfino 4001A

Wednesday 12:00 PM Palazzo K

Server Management Simplicity Series (Part 3): Toward A Single Pane Of Glass - Management Consoles & Integrations Server.05 Tuesday 03:00 PM Marcello 4403

Thursday 11:30 AM Palazzo L

Is Your Server Infrastructure Secure? Server.07 Monday 12:00 PM Lando 4203Wednesday 01:30 PM Lido 3001A

Utilizing Mobile Devices in The Datacenter Server.08 Tuesday 08:30 AM Palazzo JThursday 10:00 AM Lando 4203

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Topics Covered

Trends

OpenManage Mobile

iDRAC Quick Sync 2

Key Use Cases

Security

Launch Summary

Closing and Q&A

OpenManage Mobile

Trends

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Mobile Devices & Apps dominate worldwide

Source: www.statista.com

0

0.5

1

1.5

2

2010 2016

Smartphones sold (Billions)

0.0

1.0

2.0

3.0

Google Apple

Apps by Store (Millions)

1.5 Billion Smartphones sold (2016)

5 Million Apps on 2 App Stores(2016)

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Mobile support is key to business growth

Source: Data from primary market research sponsored by Dell EMC and conducted by Third Party vendor

51%49%

Seamlessness is key Not key

>50% CIOs: “Achieving seamless user interaction across

devices” key priority

>80% businesses: Mobile technology “to fundamentally change

the way my company does business”

81%

19%

Mobile Tech is key Not key

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Wireless and Mobile is pervasive in Data Centers

>97% have Wi-Fi

Source: Data Center Connectivity Survey, August 2016Conducted by Human Interfaces Inc., on behalf of Dell EMC

97.3%

2.7%

Yes No

81%

19%

Yes No

>80% allow mobile devices

OpenManage Mobile (OMM)

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Management paradigms remain diverse while need for simplicity, efficiency, and security increases exponentially

We frequently do some management locally at the server

We manage primarily from a central console

We manage primarily using scripts

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With OMM, access OME console from anywhere

OpenManage Essentials(1:many console)

Full access Access key features

Access via a PC Access via OMM app on Android or iOS device

Review Server details Data Center monitoring (Alerts) Logs and Health Status Reboot Server

Deploy Update Monitor Manage

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With OMM, access server from anywhere

Dell EMC PowerEdge Server(1:1 to iDRAC)

Full access Access to key features

Remote: iDRAC GUI from PC browser

At-the-Server: PC via iDRAC Direct

Remote: OMM app on Android or iOS device

At-the-Server: OMM app via “Quick Sync 2”

Deploy Update Monitor Manage

Review Server details Logs and Health Status Configure IP/BIOS/Location Remediate (Reboot, VNC, SupportAssist)

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Summarizing …

OpenManage MobileConfigure, Monitor, & Remediate

iDRAC(At-the-server or remote)

OME Console

RACADM Commands

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Overview of Features*

Configure Monitor Remediate• IP address• Credentials• iDRAC• BIOS• Networking• Location

• Server Inventory • Alerts via OME• Logs: LC / SEL• Health Status• RACADM

• Reboot Server• Access iDRAC GUI• Virtual Console• Support Assist Collection• Crash Screens & Videos

* The actual features available depend on many factors, such as iDRAC license, iDRAC FW version, Server model, and Access method.

iDRAC Quick Sync 2

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Quick Sync 2: Configure, Monitor & Remediate At-the-Box – Securely and Wirelessly

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Quick Sync 2 – The Evolution

- Works with Android devices running OpenManage Mobile app

- Tap-to-Connect- Bezel- Must buy at Point-of-Sales

- Works on both Android and iOS devices

- “Touch & Roam” ease of use with new wireless technology (Bluetooth and Wi-Fi)

- Rack ear module, no need to buy special bezel

- Available After Point of Salesbut POS recommended

13 Gen Servers

Quick Sync (NFC, in Bezel) Quick Sync 2 (BLE/Wi-Fi, in rack ear)

14 Gen Servers

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Quick Sync 2 Availability by Server (14G servers)

CQ2 2017 R940, R740, R740xd, R640 Not supported on C6420, C6400

Beyond CQ2 2017 To be announced

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LCD in 14Gen PowerEdge Servers is now a part of bezel

14 Gen: LCD in bezel

13 Gen: LCD in server

Dell EMC PowerEdge R730

Dell EMC PowerEdge R740

Key Use Cases

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Pain Point: Server issues not communicated on time

Pain point

• “Sometimes, the server goes down and I am not aware of it. Often I find out when users start complaining, or when I go to work the next morning.”

Solution

• Get notifications proactively from server/OME on your mobile device

• Easily check Logs or Health Status from OMM

• Reboot remotely

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Get notifications pro-actively from OM console –Anytime, Anywhere

OpenManage Mobile App

OpenManage Cloud Services

Vendor Push Notification Services

OM Cloud Services sends to Apple/Google push service

OM Console notifies OM Cloud Services

Notification

Issue detected

OM Mobile can optionally connect over IP to OM Enterprise

Cloud

OpenManageconsole detects an issue

Apple/Google service sends notification

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Pain Point: Initial server config can be time-consuming

Pain point

• “I like to rack & stack my servers, assign an IP address, and then manage them remotely. But I need to switch on each server to assign IP address, or fumble with the LCD keys.”

Solution

• Access server through Quick Sync 2, and assign an IP address in seconds. You can even change credentials and key BIOS attributes.

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Pain Point: Using crash cart is cumbersome

Pain point

• “It is very inconvenient to use a crash cart. Sometimes, I cant even find it.I wish there had been an easier way.”

Solution

• Easily access server console and other features at-the-box with Quick Sync 2, wirelessly.

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Pain Point: Configuring a server with LCD is not easy

Pain point

• “I use LCD to configure my server, but it is too small and difficult to use… and now I don’t even have LCD on some Dell EMC 14G servers.”

Solution

• OMM works as your premium LCD –Anything you can review or update from LCD, you can do it from OMM also, and on a much larger, easy-to-read screen

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Pain Point: Changing unique password is difficult

Pain point

• “I like to order servers with unique passwords for security, but it is very cumbersome to change it. I have to copy each one manually and change it through iDRAC GUI on iDRAC Direct.”

Solution

• With OME and Quick Sync 2, you can scan QR code to capture password automatically & access iDRAC quickly, and then change it from your mobile device. But do remember to order your server with Quick Sync 2 module.

Security

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Security is a key focus for OMM and Quick Sync 2• Encrypted Bluetooth Connection

− Certificate verification; 2048 bit RSA− Key exchange; 2048 bit Diffie Hellman − Up to 256 bit AES-GCM encryption

• Maximized Wi-Fi security− WPA2-PSK (AEC-CCMP) encryption− Randomly generated 256 bit keys− Keys exchanged over encrypted BLE − Keys cycled with each session

• Mobile App Encryption− Data on device is AES-encrypted− Uses device identifiers and password

(SQL cipher up to 256 bytes keys)

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And security experts agree!

“It is clear that Dell EMC engineers have made security a key focus for iDRAC Quick Sync 2. From utilizing a subset of the BlueZ stack to

reduce attack surface to designing a strong encryption system, hardening has been applied to almost every aspect of this product.”

NCCGroup, May 2017

https://www.nccgroup.trust/

Launch Summary

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What are we launching?OpenManage Mobile 2.0 app Available June-20-17 worldwide on Apple App Store and Google Play Store Free to download Replaces OpenManage Mobile 1.5

iDRAC Quick Sync 2 module A new paradigm for At-the-box server management that leverages BLE/Wi-Fi Available worldwide June-20-17 for 14G servers List Price TBA APOS supported but POS recommended.

Closing and Q&A

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Download OpenManage Mobile 1.5* from Apple App Store or Google Play Store

and

Use the DEMO MODE to get familiar with the OMM App

If you are already running OMM on your mobile device, go to SETTINGS and enable DEMO MODE

* Search for “Dell OMM” or “OpenManage” on App Stores

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Server Management Tech Track SessionsSession Title Code Times/Location

Dell EMC PowerEdge Server Systems Management Overview Server.02 Monday 04:30 PM Delfino 4001AWednesday 01:30 PM Palazzo K

Server Management Simplicity Series (Part 1): Deploying & Monitoring Dell EMC PowerEdge Servers Server.03 Monday 08:30 AM Palazzo I

Wednesday 08:30 AM Marcello 4401A

Server Management Simplicity Series (Part 2): Reducing Maintenance Through Systems Management Best Practices Server.04 Monday 01:30 PM Delfino 4001A

Wednesday 12:00 PM Palazzo K

Server Management Simplicity Series (Part 3): Toward A Single Pane Of Glass - Management Consoles & Integrations Server.05 Tuesday 03:00 PM Marcello 4403

Thursday 11:30 AM Palazzo L

Is Your Server Infrastructure Secure? Server.07 Monday 12:00 PM Lando 4203Wednesday 01:30 PM Lido 3001A

Utilizing Mobile Devices in The Datacenter Server.08 Tuesday 08:30 AM Palazzo JThursday 10:00 AM Lando 4203