Open for Business 2010

www.cardiff.ac.uk/train

Short Courses for Professional Development

2010

Openfor Business

Why Cardiff University for ContinuingProfessional Development?

As a truly international, world-leading University, Cardiff has the capacity and capability to offer excellent teaching, outstanding research and close links with employers and professional bodies.

Designed for all organisations and covering a range of subject areas, the short professional development courses we offer are designed to raise skill levels and equip delegates with the latestinformation and techniques.

Quality - Every course is individually monitored andevaluated to ensure that we are consistently delivering thehigh quality you would expect from a world-leading institution.

Practical and up to date - We are constantly updat-ing our course content and developing new programmesto reflect business needs and the latest industry developments.Courses are highly participative, with a particular emphasison discussion and interaction.

Flexible - We know that it can be difficult to balance development needs with work requirements and othercommitments. That's why our courses are flexible, withmultiple start dates throughout the year and on-line booking available.

Relevant to the workplace - All of our trainers havefirst hand experience in the workplace, and so are able totranslate knowledge and theory into practical exampleswhich are relevant to your organisation.

Excellent facilities - The majority of courses are runwithin the Cardiff Centre for Lifelong Learning, which provides excellent teaching facilities including newly refurbished, air-conditioned training rooms, a state-of-the-art computer suite and language training laboratory.

Convenient location - Cardiff Centre for LifelongLearning is part of the main University campus, which isconveniently located in and around Cardiff's magnificentcivic centre, near to all the main city centre railway stations and car parks.

Bespoke courses - All of our courses can be offered asbespoke courses or tailored to your specifications using components of different courses or other expertise within Cardiff University. Once the training requirementshave been established we can propose a course that willprovide flexibility in terms of duration, size of group,design and delivery.

Helping you make the right choice...We aim to make the course outlines as informative as possible, however we know that it often helps to talk to someone who can answer your questions and help you make an informed choice.

The Business Development Team is at hand to give you advice - simply call them on 029 2087 5274 or [email protected]

Further information can also be found on our website: www.cardiff.ac.uk/train

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Important InformationPlease read carefully

Delegates should not rely solely on this brochure and shouldvisit the professional development web pages atwww.cardiff.ac.uk/train for up to date information.

- All information is correct at time of print in November 2009.- New courses and dates may be added throughout the year.- Full course outlines can be found online: www.cardiff.ac.uk/train

Index

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Project Management Practical Project Management 3Microsoft® Project for Project Management 3PRINCE2® 4PRINCE2® Re-registration 4Managing Successful Programmes (MSP)™ 4

MarketingMarketing (Introduction) 5Marketing Tools and Tactics 5Producing and Editing Newsletters 5Advanced Newsletter Editing and Design 5Media Relations 6Sales for Non-Sales Persons 6Web Design and Management 6Writing for the Web 6

Communication SkillsBusiness Writing Skills 7Networking Skills 7Presentation Skills 7Writing Reports and Proposals 7

Language and Cultural AwarenessChinese Business Communication 8Chinese Commercial Culture 8Islam and Modern Britain 8Welsh 8

StatisticsIntroductory Course in Data Management 9SAS® DataStep, MacroProgramming and SQL 9Regression Techniques 9

FinanceFinance for Non-Financial Managers 10Islamic Fund Management 10Philosophy and Basis of Shariah in Islamic Finance 10Introduction to Islamic Banking Operations and Products 10

Management and LeadershipEssential Management Skills 11Performance Management and Appraisal 11Principles of Leadership 11

Lean ThinkingPrinciples of Lean Thinking 12Lean Leadership 12Lean Thinking in Services 12Lean Supply Chain 12Lean Accounting 12

Further Opportunities 13-15

Project Management

Practical Project Management*

Duration: 2 daysDates: 11 & 12 Feb / 24 & 25 May / 14 & 15 OctTrainer: Ed McInairnieFee: £359 (Includes lunch and refreshments)

AimTo provide a thorough overview of the principles and techniques ofproject management to participants who need to understand andhave practical experience of the discipline, without requiring professional accreditation.

BenefitsThrough a highly practical programme of learning, participants willpractise and be confident in a broad range of project managementtechniques, be able to understand stakeholders better and engagewith them throughout the life of their projects. Delegates will developa deeper insight into the challenges of change management andembedding project driven change into organisations.

Designed forAnyone needing to understand and gain practical experience ofproject management, but not requiring a qualification. Experience ofinvolvement in projects will help participants to relate to the material but no previous training is required or assumed.

We offer a range of project management coursesdesigned to cater for all levels of expertise.This progressive range of courses provides for thosewho are new to project management and are lookingto understand the basics, through to those who areseeking a recognised qualification in project and programme management. Practical Project Management

Excellent course - thoroughly enjoyed it andfound it extremely helpful.Jan Holdaway Asset Skills Cymru

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Microsoft® Project for Project Management*

Duration: 2 daysDates: 25 & 26 Feb / 7 & 8 June / 1 & 2 NovTrainer: Ed McInairnieFee: £389 (Includes lunch and refreshments)

AimTo show delegates how to use Microsoft® Project, an industry-standard tool, to assist in the scheduling of projects.

BenefitsParticipants will gain an understanding of the Microsoft® Projectpackage, and how it can be used to create more robust projectplans which ensure that risk is adequately taken into account andthat potential problems are identified and communicated beforeprojects start.

Designed forAnyone requiring a leading-edge, industry-standard tool to enablethem to plan and manage new or existing projects and to improvecommunication within them.

This course is designed to complement the 2-day Practical ProjectManagement course. A 10% discount will be given for this course to delegates who book the two courses at the same time.

Services for BusinessCardiff University expertise can help enterprises increase their productivity, competitiveness and profitability. Our mutually beneficial partnerships are local and global, ranging from small and mediumsize local companies to multi-national corporations and government agencies.

There are a number of ways that the University can support your organisation, including:

- Graduate recruitment and UK placements - Collaborative research- Business-University networking - Access to specialised facilities- Expert advice, analysis and strategic input - Student projects- Business-University partnerships - Contract research

Please contact us for further information:Tel: 0800 801 750 Email: [email protected] www.cardiff.ac.uk/business

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Project Management www.cardiff.ac.uk/train

PRINCE2® (Advanced Project Management)*

Duration: 5 daysDates: 22, 23, 24 Feb, 4 & 5 Mar / 19, 20, 21, 29 & 30 Apr

14, 15, 16, 24 & 25 Jun / 9, 10, 11, 12 & 13 Aug11, 12, 13, 21 & 22 Oct

Trainer: Pearcemayfield Fee: £1650 (Inc. manual, exam fees and lunch/refreshments)

AimTo provide delegates with a complete and practical understanding ofthe PRINCE2 project management method. Delegates will take thePRINCE2 Foundation and Practitioner examinations at the end thecourse.

BenefitsPRINCE2 is one of the premier approaches to managing projects,and many organisations have seen immediate improvement to theirprofitability and project performance since adopting the methodology.This course will provide delegates with a complete and practicalunderstanding of this structured management process.

Designed forAnyone in a project management role who wants to demonstrate arecognised level of competence through a formal qualification, ornewly appointed managers who want to understand a controlledapproach to managing projects.

PRINCE2® Re-Registration*

Duration: 3 daysDates: 1, 2 & 3 Mar / 18, 19 & 20 OctTrainer: Pearcemayfield Fee: £1125 (Inc. manual, exam fees and lunch/refreshments)

AimTo refresh and enhance delegates understanding of the PRINCE2method, and update them on any changes, enabling them to preparefor and sit the Re-registration examination for the PRINCE2Practitioner qualification. Delegates will take the Re-registrationexam at the end of this course.

BenefitsThe PRINCE2 Re-registration course enables delegates to retaintheir PRINCE2 Practitioner status, and updates them on anychanges to the method since their initial training.

Designed forAnyone who has taken the PRINCE2® Practitioner exam in the last3 - 5 years whose accreditation is due to expire.

Managing Successful Programmes (MSP) *

Duration: 5 daysDates: 15, 16, 17, 25 & 26 Mar / 21, 22, 23 Jun, 1 & 2 Jul

8, 9, 10, 18 & 19 NovTrainer: Pearcemayfield Fee: £1745 (Inc. manual, exam fees and lunch/refreshments)

AimTo provide delegates with an understanding of the MSP framework,and change the way delegates look at any strategic step-change intheir organisation. Delegates will sit the MSP Foundation andPractitioner examinations at the end the course.

BenefitsMSP can help delegates accelerate their organisation's performanceand help it to its target capability. This course will provide a full andcomplete understanding of the MSP framework, enabling delegatesto understand how to identify the Vision for a programme, gaincommitment from key stakeholders, effectively manage the changesneeded, and better manage the realisation of benefits.

Designed forProgramme and project directors, managers, business strategists andconsultants. All delegates should have some experience of leading or managing major change.

PRINCE2®

The tutor wasenthusiastic andcommitted.Joanna Jordan Welsh Assembly Government

*This course is run in partnership with Pearcemayfield who is accredited by the APM Group to deliver the training.

PRINCE2® and the Swirl logo™ are a trademark of the Office of Government Commerce in the UK and other countriesMSP™ and the Swirl logo™ are a trademark of the Office of Government Commerce in the UK and other countries

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Marketing

Marketing (Introduction)

Duration: 1 dayDates: 10 Mar / 4 Aug / 17 Nov Trainer: Angela Tillcock Fee: £163 (Includes lunch and refreshments)

AimTo provide participants with an understanding of marketing, and theskills needed to contribute to their organisation's marketing strategies.

BenefitsThis course provides delegates with a basic understanding of marketing, how it fits into the business planning process, and how itcan help an organisation achieve its business objectives, whetherfinancial or social. By understanding core marketing concepts,delegates will be able to target their customers and promote theirproducts more effectively.

Designed forAnybody who works in either the commercial or public sector andwho has some responsibility for, or who needs to contribute to,their own organisation's marketing strategies.The course will beparticularly useful for those who feel they have little or no understanding of the marketing process and its application in practice.

Writing for the Web

An exceptionally helpful,relevant and well-deliveredcourse.Carolyn GoodwinCILT Cymru

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Marketing Tools and Tactics

Duration: 1 dayDates: 11 Mar / 5 Aug / 18 Nov Trainer: Angela Tillcock Fee: £163 (Includes lunch and refreshments)

AimTo provide an understanding of the practical implementation of anorganisation's marketing plan, focusing on the tactical marketing toolsavailable and how these tools can be used to ensure an organisation'smarketing aims are achieved.

BenefitsBy developing a deeper understanding of the tactical marketingtools available, delegates will be able to apply these techniquesmore effectively and achieve their organisation's marketing aims.The course will provide practical advice on how to use these toolsto the greatest effect, and how to select the most appropriate toolsto achieve objectives.

Designed forThe course will be relevant for anybody who works in either thecommercial or public sector and who needs to implement theirorganisation's marketing strategies.

This course is designed to complement the Marketing (Introduction) course.A 10% discount will be given for this course to delegates who book the twocourses at the same time.

Producing and Editing Newsletters

Duration: 1 dayDates: 22 Mar / 6 Aug / 9 Nov Trainer: Simon NewsamFee: £163 (Includes lunch and refreshments)

AimTo cover the gathering, writing and editing of stories, providing delegateswith tips on effective newsletter design and how to avoid pitfalls.

BenefitsNewsletters are an invaluable tool when it comes to promotingservices, exchanging ideas and raising the profile of an organisation.This hands on course provides a practical look at how to produceeffective and professional newsletters and similar publications/publicity material, and will help delegates get the maximum benefitout of their newsletter.

Designed forAnyone who wants to improve the quality and professionalism oftheir newsletter/publication for internal/external readers on behalfof their organisation, company or community group.

Advanced Newsletter Editing and Design

Duration: 1 dayDates: 22 Nov Trainer: Simon Newsam Fee: £163 (Includes lunch and refreshments)

AimThis course will help delegates produce enhanced newsletters bydeepening and extending understanding of what makes an effectivenewsletter.

BenefitsThe course will provide delegates with a more in-depth understandingof editing, headline writing, caption writing and design, enabling themto use newsletters to promote their organisation, products andservices.

Designed forThis course is designed for anyone who would like to extendexpertise and further improve the quality and professionalism oftheir newsletters. This course is particularly suited to delegateswho have previously attended the Producing Effective Newsletterscourse.

As well as offering an overview of the subject as awhole, our marketing courses provide a more detailedexploration of a number of different areas of the marketing mix. Delegates will learn how to use moreestablished marketing tools, as well as new technologies,to maximise their organisations exposure.

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Marketing www.cardiff.ac.uk/train

Media Relations

Duration: 1 dayDates: 18 Mar* / 30 July / 11 Nov Trainer: Eryl JonesFee: £163 (Includes lunch and refreshments)

AimTo offer a concise introduction to the basics of professional and effectivemedia relations by providing delegates with the confidence and professionalism to develop a positive relationship with the media.Delegates will also have a better understanding of how journalistswork and how to make the most of print, broadcast and online mediaopportunities.

BenefitsThis course offers a sound foundation in handling public and press relations. It will provide delegates with the practical skills andincreased confidence to help their organisation get the most out ofmedia opportunities, and thus improve their success rate for gettingmedia coverage.

Designed forAnyone who wishes to gain more understanding of how the mediaworks, how to work with journalists and how to get the best results.

* This date will be held at the Tredomen Innovation and Technology Centre,Ystrad Mynach

Sales for Non-Sales Persons

Duration: 1 dayDates: 24 Feb* / 17 Jun / 23 NovTrainer: Bob AustinFee: £163 (Includes lunch and refreshments)

AimTo ensure participants understand the sales process, and their role andresponsibility within it, even if they are not in a typical sales role.

BenefitsThrough this highly practical course, delegates will understand thesales process, and the basic skills required to sell successfully.Delegates will also develop an understanding of their role in thesales process, and once aware, they can add considerable value toproduct/service offered.

Designed forAnyone in a role where they are in contact with internal and external customers.

* This date will be held at the Valleys Information Technology andCommunication Centre,Tredegar

Web Design and Management

Duration: 1 dayDates: 4 Feb / 11 May / 4 NovTrainer: Dr Elaine BrennanFee: £163 (Includes lunch and refreshments)

AimTo provide delegates with an understanding of the fundamentals of website design and development, enabling them to successfully commission, implement and manage a website or intranet.

BenefitsAn effective website is a crucial marketing tool for any organisation.This course will provide delegates with an understanding of thenon-technical fundamentals of web design, including what constitutesgood design, usability and accessibility issues, and optimisation ofsearch engine rankings. The course will also equip delegates withthe knowledge required to facilitate working with internal or externalweb designers, from commissioning through implementation toongoing management and evaluation.

Designed forAnyone involved in commissioning, editing or managing websites,intranets or extranets. No technical knowledge of website design ordevelopment is required.

Writing for the Web

Duration: 1 dayDates: 4 Mar / 11 Jun / 29 Jul / 25 NovTrainer: Dr Elaine BrennanFee: £163 (Includes lunch and refreshments)

AimTo provide delegates with an understanding of the principles and techniques specific to online writing, equipping them with the knowledgeto approach writing for the web with confidence.

BenefitsWell written website content presents a professional and positiveimage to users. Delegates will learn how to make their websiteuseable, accessible, easy to navigate, targeted to users' needs andoptimised for search engines.

Designed forAnyone involved in preparing or editing copy for websites, intranetsand extranets. Technical knowledge of web development is not necessary for this course.

This course is designed to complement the Web Design and Managementcourse. A 10% discount will be given for this course to delegates who book thetwo courses at the same time.

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Communication Skills

Business Writing Skills

Duration: 1 dayDates: 5 Feb / 26 Jul / 2 NovTrainer: Manjula Bray Fee: £163 (Includes lunch and refreshments)

AimTo help delegates influence readers positively by adjusting the style,content and presentation of their document.

BenefitsThis course will help delegates ensure the documents they produceare clear, concise and appropriate for their organisation and theirreaders' needs. The ability to write professionally will enable delegates to produce stand out documents that achieve their aims,present a professional and positive image, and support swift, clearcommunication.

Designed forAnyone who needs to produce any type of written document, andwants to improve and enhance the quality and impact of their work.

Effective communication and interpersonal skills are anecessary and vital part of any role. These coursesprovide some of the essential skills needed to ensureyou convey your messages clearly, efficiently and professionally, whether verbally or in writing.

Confident Presenting

A really enjoyablecourse - I havelearnt a lot!Leanne Tomlin Utilities Partnership Ltd

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Networking Skills

Duration: 1 dayDates: 9 Mar / 29 Jun / 15 NovTrainer: Philippa DaviesFee: £163 (Includes lunch and refreshments)

AimTo equip delegates with the skills needed to maximise businessopportunities by making the most of new and existing connections,both within their own organisation and externally.

BenefitsThere has never been a more important time to become an effectiveand confident networker. This course will enable delegates to sellthemselves and their organisation, and will increase their confidencein networking situations. By developing their networking skills,delegates will be able to make the most of their contacts, creatingopportunities for partnership, collaboration and trade, as well asgathering information and intelligence about their sector, such ascompetitor activity, future trends and changes.

Designed forAnyone who needs to connect, influence and sell themselves andtheir organisation.

Presentation Skills

Duration: 1 dayDates: 8 Mar / 18 Jun / 12 OctTrainer: Clive Sherer Fee: £163 (Includes lunch and refreshments)

AimTo help delegates develop the skills needed to plan and deliver polished presentations with confidence.

BenefitsThis highly participative course will provide delegates with the skillsto structure presentations clearly and concisely, and deliver them ina professional manner, an essential requirement for any business.Delegates will build their confidence delivering presentations withimpact in an encouraging and positive environment.

Designed forAnyone with a responsibility for preparing and delivering presentations (either internally or externally) and is keen to challenge their current practice and to integrate new ideas.

Writing Reports and Proposals

Duration: 1 dayDates: 18 May / 16 NovTrainer: Manjula Bray Fee: £163 (Includes lunch and refreshments)

AimTo provide delegates with the skills and techniques needed to produce effective reports and proposals quickly and professionally.

BenefitsThis highly practical course will enable delegates to write a well-structured report or proposal that stands out and has a cleargoal. Attendees will acquire skills which will help to produce professional documents leading to the required result, whether thisis to inform, persuade or initiate change.

Designed forDelegates with some experience of writing for business purposes,who now need to structure and produce more in-depth documents.

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Language and Cultural Awareness www.cardiff.ac.uk/train

Chinese Business Communication

Duration: 2 x 1/2 days (2pm - 5pm)Dates: 8 & 15 Mar / 15 & 22 OctTrainer: Xiaoni RenFee: £163 (Includes refreshments)

AimTo provide intensive training in Mandarin Chinese for business communications, equipping delegates with fundamental languageskills including greetings and welcomes at business meetings/presentations and introductions.

BenefitsThose who attend the course will be equipped with fundamentallanguage skills to aid business communication in Chinese.As doing business is about building mutual trust and benefit amidstestablishing relationships with people, a basic knowledge of theChinese language will show a commitment and respect which willhelp give your business a competitive edge.

Designed forBusiness professionals who wish to communicate using simpleChinese when visiting China, meeting their counterpart in the UKor employing Chinese nationals.

In an increasingly international environment,knowledge and understanding of other languages andcultures is becoming more and more important.An awareness of these matters can help to differentiate your organisation from competitors.

Welsh for Adults blendedlearning courseAs I don't have the time to attend amore intensive course but still want myWelsh skills to progress rapidly, I havefound the blended learning course idealand very productive. The pace I progressat is completely under my own control.Richard AslanRed Dragon FM

Chinese Commercial Culture

Duration: 1/2 day (9.30am-12.30 noon)Dates: 5 Mar / 24 SeptTrainer: Qing XueFee: £79 (Includes refreshments)

AimTo equip participants with an essential understanding of Chinesecommercial culture, and an understanding of how to adjust theirbusiness communication skills according to the Chinese operatingenvironment.

BenefitsPeople who attend the course will have a better chance of successin conducting business with Chinese companies and individuals.Theywill gain the necessary background to participate in constructivecommunications with Chinese business partners.

Designed forBusiness executives, professionals and individuals who are, and willbe, engaged in business with China.

Islam and Modern Britain

Duration: 1 dayDates: 6 MayTrainer: Dr Sophie Gilliat-Ray & Mark BryantFee: £163 (Includes lunch and refreshments)

AimTo provide delegates with a clear and informed understanding offundamental aspects of Islam, and some of the ways in whichMuslims live and practice their faith in daily life, increasing the confidence and effectiveness of delegates when collaborating with,managing or advising colleagues and clients of Muslim background.

BenefitsAs much of doing business is about building mutual trust and benefit, and establishing good relationships with people, an understanding and appreciation of Muslim beliefs and practices willshow a commitment and respect which will give your organisation acompetitive edge.

Designed forBusinesses who work with Islamic organisations, in the UK or theMiddle East. Those with colleagues and staff of the Islamic faith whowant a better understanding of Muslim world views and practices.

Learn Welsh at WorkThe Welsh for Adults Centre provides Welsh courses on all levelsto companies throughout Cardiff and the Vale of Glamorgan.

We offer:o Full range of Welsh courses, from beginner to fluencyo Fine-tuning courses for fluent Welsh speakerso Free strategic advice on how to take full advantage of

the training availableo Free language awareness sessiono Free language level assessments

For more information on training, offers and discounts available, contact:[email protected] 029 2087 4710www.learnwelsh.co.uk

Statistics

Introductory Course in Data Management

Duration: 3 daysDates: 13, 14 & 15 Jan / 19, 20 & 21 May / 15, 16 & 17 SeptTrainer: Dr Jonathan Gillard / Dr Mari JonesFee: £585 (Includes lunch and refreshments)

AimTo provide a thorough introduction into the basic core of the SAS®system, and provide delegates with the skills of accessing, managing,studying and analysing data as well as producing reports by learningthe basics of the widely used statistical package SAS®.

BenefitsSAS® is an extremely powerful data management and analysis tool,and knowledge of the system enables one to effortlessly manageand analyse data. SAS® contains a host of powerful statistical packages to enable delegates to perform a wide variety of statisticalanalysis, to produce high quality professional reports.

Designed forAnyone working in data analysis and simulation that needs to perform simple statistical analysis and produce reports using SAS®.The course is aimed at those with very basic programming experience.No knowledge of SAS® is required, however participants should becomfortable with Microsoft® Windows XP.

Our statistics courses are provided by Cardiff School ofMathematics. The School has many years of experienceof close links with business and industry, and has specialist expertise in areas such as Mathematics,Statistics and Operational Research.

Introductory Course in Data Management

A very impressive course. Thetrainers were welcoming andprofessional, and this coursecovered everything to help withmy work in the future.Luke James Office for National Statistics

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SAS® DataStep, MacroProgramming and SQL

Duration: 3 daysDates: 24, 25 & 26 Mar / 22, 23 & 24 SeptTrainer: Dr Jonathan GillardFee: £655 (Includes lunch and refreshments)

AimTo teach a set of programming techniques that will allow the delegate to construct generic programs (or macros) for the repeated use of efficiently manipulating and analysing complex data.

BenefitsDelegates will learn techniques that will allow the efficient manipulation and analysis of complex data, using advanced data stepprogramming and Structured Query Language (SQL). Delegates willalso learn about the efficient analysis of data using SAS® macro.

Designed forAnyone needing to undertake analysis of large and raw data sets.This course is particularly suitable for those delegates who havealready attended the Introductory Course in Data Management.

Regression Techniques

Duration: 1 dayDates: 23 MarTrainer: Dr Jonathan GillardFee: £295 (Includes lunch and refreshments)

AimTo provide delegates with an understanding of the fundamentals ofregression, including simple linear regression, multiple linear regression, and non-linear regression.

BenefitsDelegates will become familiar with a powerful statistical techniquethat is likely to enhance their statistical thinking and appreciation.Delegates will be reminded throughout to consider: the purpose ofthe analysis; the types of variables under investigation; the statisticalassumptions of the variables; and the manner in which the data arecollected.

Designed forThose who have a working knowledge of basic descriptive statistics(Mean, median, standard deviation), hypothesis testing and p-values.Delegates should be able to submit SAS® programs and be familiarwith the SAS® windowing environment.

Language Services for the Global Market

Cardiff Centre for Lifelong Learning offers a bespoke translationand language training service in many languages. A wide range ofspecialist translations can be undertaken using experienced,professional translators, qualified by the Chartered Institute ofLinguists and/or the Institute of Translators and Interpreters.

The translator is carefully chosen according to their expertise andspecialised subject area to match that of the document.Proofreading and interpreting services can also be provided onrequest.

For further information contact:Siân AustinTel: 029 2087 4183 Email: [email protected]

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Finance www.cardiff.ac.uk/train

Finance for Non-Financial Managers

Duration: 2 daysDates: 9 & 10 Feb / 8 & 9 Jun / 5 & 6 OctTrainer: Dr Petros MakrisFee: £326 (Includes lunch and refreshments)

AimTo remove the mystery from business finance, enabling delegates tounderstand and interpret key accounting concepts and financialmanagement tools.

BenefitsDelegates will be taught how to understand and interpret financialstatements; to look at break-even points; profitability; cash-flow; andto practically apply key accounting concepts. By attending thiscourse, managers will develop a better understanding of theirorganisation's financial issues, and how their decisions contribute totheir organisation's financial performance.

Designed forManagers who have recently been given responsibility for preparingor managing budgets, or have to be able to understand financialdocuments prepared by others, as well as those who need to gain abetter understanding of the financial implications of their decisions.

An understanding of financial information is essentialfor any business and will enable informed, strategicdecision making. As well as offering a general introduction to the area, we also offer new courses inIslamic banking and finance, a fast-growing area forthe financial market place.

Finance for Non-Financial Managers

Extremely credible and knowledgeable tutor. An excellentcourse with good examples, excellent exercises and comprehensive course notes.Stuart McFarlaneReAct

Introduction to Islamic Banking Operations and Products

Duration: 2 DaysDates: 17 & 18 May / 18 & 19 OctTrainer: Yusuf Karbhari & Roslan Abdul RazakFee: £465 (Includes lunch and refreshments)

AimTo emphasise the operational aspects of Islamic banking productsand services, enabling delegates to understand and comprehend thefinancial systems as well as the legal and regulatory framework governing the Islamic banking business.

BenefitsThe course will help delegates to provide both conceptual andpractical aspects of Islamic banking operations and products, andunderstand the Shariah principles, concepts and underlying contracts applied in the Islamic banking transactions and operations.

Designed forProfessionals in the financial industry sector at the middle and seniormanagement positions, that are already working in Islamic financial institutions or are aspiring to join the industry. Also for professionalsfrom the supporting associated industries to Islamic finance (e.g. regulators,lawyers, auditors, accountants,officials from public & private organisations).

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Islamic Fund Management

Duration: 1 dayDates: 12 May / 7 OctTrainer: Yusuf Karbhari & Roslan Abdul RazakFee: £279 (Includes lunch and refreshments)

AimTo provide delegates with a comprehensive understanding of theIslamic fund management industry. An evaluation will be made ofthe trends in this market, with a focus on the benefits, costs andrisks from the fund management company as well as from theinvestors' viewpoints.

BenefitsThe course will enable delegates to have a detailed understanding ofIslamic fund management, and appreciate the value proposition ofIslamic funds. Delegates will be able to add value to their existingknowledge in portfolio management and asset management.

Designed forCapital market players i.e. dealers, fund managers, investment representatives, futures brokers, futures fund managers, futures tradingadvisers, corporate bankers and treasury managers, regulators and Shariahadvisers and other professionals interested in the Islamic financial market.

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Philosophy and Basis of Shariah in Islamic Finance

Duration: 1 DayDates: 10 May / 4 OctTrainer: Yusuf Karbhari & Roslan Abdul RazakFee: £279 (Includes lunch and refreshments)

AimTo provide delegates with a comprehensive understanding of theIslamic laws and principles that govern the Islamic financial system.

BenefitsDelegates will acquire a better understanding of the fundamentalknowledge on general Shariah principles with special emphasis onits rules and applications in Islamic finance operations. They shouldalso be able to explain the methodologies adopted in the process ofderiving resolutions on Islamic finance issues, and identify certainprohibitions in Muamalat contracts.

Designed forProfessionals in the financial industry sector at the middle and seniormanagement positions, who are already working in Islamic financialinstitutions or are aspiring to join the industry. Also suitable forprofessionals from the supporting associated industries to Islamicfinance (e.g. regulators, lawyers, auditors, accountants, officials frompublic & private organisations).

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Management and Leadership

Essential Management Skills

Duration: 3 daysDates: 12, 19 & 26 Mar / 13, 20 & 27 May / 26, 27 & 28 Jul

5, 12 & 19 NovTrainer: Lynda David Fee: £479 (Includes lunch and refreshments)

AimTo provide delegates with an understanding of the skills, techniquesand knowledge required to be a successful manager.

BenefitsThis comprehensive 3 day course will introduce managers to thecomplex issues involved in management. It is highly-interactive andprovides excellent coverage of the essential knowledge, skills andtechniques for success as a manager.

Designed forNewly appointed or soon to be promoted managers / supervisors,and those with experience but no formal management training.

A skilled management workforce is fundamental to anefficient business. Our management and leadershipcourses cover the key processes, practices and theories required for successful management, cateringboth for those new to their position as well as thosewith more experience. Essential Management Skills

A really informativecourse with goodtraining materials.Simone O'Donnell Bron Afon Community Housing

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Performance Management and Appraisal

Duration: 1 dayDates: 4 Feb / 5 Oct Trainer: Manjula Bray Fee: £163 (Includes lunch and refreshments)

AimTo provide delegates with the skills and techniques required to helpmaximise their staff's performance.

BenefitsEffective performance management helps foster motivation, staffretention, productivity and good working relationships. Delegateswill learn how to develop staff, set clear, focussed performanceplans, conduct constructive appraisals and deal productively withunder-performers. The course will also offer practical techniques tohelp participants improve their communication skills and provide anunderstanding of how to manage feedback more effectively.

Designed forManagers and team leaders, whether they are new to a line management position, or are experienced and would like to refreshand improve their skills.

Principles of Leadership

Duration: 2 daysDates: 10 & 11 JunFee: £389 (Includes lunch and refreshments)

AimTo develop delegates' appreciation of the multi-faceted,multi-dimensional and contextual issues that surround leadership,enabling them to build upon their existing skills and appreciate theirparticular 'leadership style'.

BenefitsThe course will help individuals to understand the dynamics of leadingpeople, and highlights the differences between management andleadership.The course will help to develop participants' ability tolead individuals, teams and organisations and enable an appreciationof their particular 'leadership style'.

Designed forIndividuals who have leadership responsibility within an organisation,who are willing to challenge their current thinking. Participantsshould have experience of managing people, a desire to developtheir leadership capability and a commitment to learning and personal development.

Looking for funding for training?

If your company lacks skills in a particular area or youwish to develop your own skills, then why not apply for our Graduate Training and Development Fund?

SMEs in Wales can access this fund to help with thecost of training their graduate staff.

o We can part-fund courses costing over £175o We fund 50% of costs up to a maximum of £1500o You will need to convince us of the benefitso Terms and conditions apply

Further details at www.gowales.co.uk/training

Newfor

2010

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Lean Thinking www.cardiff.ac.uk/train

Principles of Lean Thinking

Duration: 10 days (delivered in 2 blocks of 5 days)Fee: £2,500 (Includes lunch and refreshments)

A 10 day course (delivered in two blocks of 5 days) covering thefundamentals of lean thinking, structured around core 'lean principles'.The course provides an in-depth appreciation of the lean philosophyand principles and good working knowledge of key lean implementation tools.

Participants should gain a deeper understanding of the issues fromnetworking with experienced researchers and fellow lean-mindedparticipants.

It is delivered by experienced research staff based at the Centre,who use a varied delivery approach, with a focus on 'learning bydoing', and the use of case studies, exercises and Centre's research.

Lean Leadership

Duration: 3 daysFee: £950 (Includes lunch and refreshments)

In order to develop a truly Lean Enterprise it is necessary for leadersto understand what lean thinking is, how it needs to be approached,what their role is in leading the organisation and how they need toinstil a set of, often, new behaviours and levels of engagement.

Using the 'Lean Business Model' the workshop will provide delegates with insights into what a true Lean Enterprise is, the different elements that must be addressed, where they are on theirlean journey, and perhaps most importantly provide delegates with aframework to consider how they might go about creating a LeanEnterprise in their organisation.

Lean Thinking in Services

Duration: 5 DaysFee: £1,400 (Includes lunch and refreshments)

A 5 day course that examines the application of lean thinking inservice organisations, covering the lean principles, systems thinking,key techniques for lean practice and the framework required foreffective strategic integration and sustainability.

Lean Accounting

Duration: 1 dayFee: £295 (Includes lunch and refreshments)

This 1 day course offers a lean perspective on traditional accountingmethods, illustrating how lean accounting techniques can lead toincreased profitability and productivity.

The course will compare the financial and operational decisions emanating from the application of both traditional and lean management accounting techniques, demonstrating the advantages oftaking the lean approach.

Lean Supply Chain

Duration: 2 DaysFee: £550 (Includes lunch and refreshments)

This 2 day course will provide delegates with a high level appreciation of Lean Thinking and its application in the supply chain.Participants will also be able to understand the principles of world-class manufacturing, collaborative supply chain managementand best practice performance measurement.

Part of Cardiff Business School, the Lean EnterpriseResearch Centre is a specialist centre dedicated tohelping manufacturing and service organisationsachieve world class performance through the application of lean thinking.

For full details of these courses,and to book a place, please visit

www.leanenterprise.org.uk or call 029 2064 7028.

This is just a selection of the coursesprovided by the Lean Enterprise

Research Centre.

For further details,please visit the website.

www.leanenterprise.org.uk

Further Opportunities

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Cardiff Law SchoolThe study of law complements most professions and can provide not only legal knowledge but many transferable skills.

The Professional Development Unit, which is part of Cardiff Law School, was established with the aim of delivering trainingand assessment to the legal profession and those working in areas which brings them into contact with the legal system.Courses and assessment currently offered include:

o Police Station Representatives Accreditation Schemeo Criminal Litigation (Duty Solicitor) Accreditation Schemeo Expert Witness Accreditation

Bespoke courses, both subject specific and multi-disciplinary,can also be arranged.

Please contact us for further information: Diane Davies Tel: 029 2087 6948 Email: [email protected] www.law.cf.ac.uk/cpls

'At Cardiff, from the first day, I felt I waswith an organisation which was rigorous, yetwanted its students to pass. That makes allthe difference, and it showed in the teaching,correcting and positive atmosphere on thecourse.'Previous solicitor candidate

School of Computer Science & InformaticsThe School offers a number of stand-alone, postgraduate level CPD courses to keep you up to date with the current tools,theory, practice and underlying principles required when managing Information Technology in an organisation.

Courses available include:

Each of these short, 4 day courses aim to help you achieve a real business benefit from the substantial investment inInformation Technology typical in any organisation. The cost of each course is £400 per person.

See further details at:www.cs.cardiff.ac.uk/cpd

o Computer Forensics Investigation and Response o Distributed Computing o Electronic Business o Geoinformatics

o Information Modelling and Management o Information Security o Information Sharing in Healthcare

A range of other professional development opportunitiesare available throughout Cardiff University, enablingorganisations to take advantage of the expertiseoffered by different Schools and Departments.

For further information on therange of expertise available,

please visit the University website: www.cardiff.ac.uk

14


Cardiff School of EngineeringThe Cardiff School of Engineering is recognised as one of the best Engineering schools in the UK in terms of its facilities,research and teaching.The School has extensive links with business and industry and can provide continuing professionaldevelopment courses which are specially tailored to meet the needs of a particular company or organisation.

With specialist expertise in areas such as:

o Sustainability and waste managemento Energy and environmental engineeringo Nanotechnology and sensorso Medical engineeringo Electronics and communicationso Design and analysis techniques o Magnetic materialso Composite materials

To discuss your training requirement contact: Denis McCann Tel: 029 2087 5738 Email: [email protected] www.innovation.engineering.cf.ac.uk

Wales Optometry Postgraduate Education CentreThe Wales Optometry Postgraduate Education Centre (WOPEC) is the first Postgraduate Education Centre for Optometryin the world.

We can provide a dedicated facility for eye care education courses for a diverse range of health care professionals in theUK, Europe and across the globe, including Optometrists, Dispensing Opticians, healthcare commissioners, other relatedhealthcare professions and companies that manufacture instruments and medical-practice equipment.

At WOPEC we seek to provide courses of excellence that are affordable, convenient and relevant and which are whollybased on the needs of the client. Some of the courses we have provided include:

Courses can be of any length and we are happy to provide bespoke courses wherever possible.

To speak to us about arranging a course, please contact: Stacey BlackettTel: 029 2087 0794 Email: [email protected] www.wopec.co.uk

o Low Vision training and accreditationo Primary Eyecare Acute Referral Scheme training

and accreditation o Refraction courses for Ophthalmologists

o Practical Optometry courses for overseas optometrists

o Diabetic Retinopathy Screeners course

School of Healthcare Studies The School is the leading provider of education for Allied Health Professionals in Wales, and provides post-registration education at various levels.

A range of short courses are available, covering a variety of topics from generic issues providing opportunities for interprofessional study to specific specialised clinical skill based courses. Courses offered include:

Courses are suitable for medical and healthcare practitioners working in the NHS, private hospitals and practices in Wales & England.

For further details on the full range of courses available:Tel: 029 2068 7564 Email: [email protected] www.cardiff.ac.uk/sohcs/aboutus/pgconteducation

o Interprofessional Practice Based Learningo Neurolinguistic Programmingo Cognitive Behavioural Therapy o Counselling Skills

o Patient Focus Serviceo Paediatric Lawo Preparing and Presenting Evidence to Courto Mindfulness

“The bespoke training has been rolled out to Coruscombustion engineers and operators across the site.The courses impart the knowledge we require andenable our staff to experiment and understand theeffects of their actions. This popular course is improvingthe knowledge of our workforce and over 100 havebeen trained to date.”Ben Burggraaf, Energy Optimisation Manager,Corus Strip Products

Further Opportunities

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School of Postgraduate Medical and Dental Education The School is responsible for commissioning, overseeing and monitoring the provision of education and professional development for general medical and dental practitioners across Wales.

Each section of the School has its own expertise:

Dental Postgraduate Education Section - delivers Continuing Post Registration and Specialist Education for Dentistsand Dental Care Professionals.Visit: www.cardiff.ac.uk/pgmde/sections/dental/cpdprogrammes or www.cardiff.ac.uk/pgmde/sections/dental/dcp

Medical Education Section - offers a menu of educational programmes to support the development of clinicians wishingto undertake learning and teaching roles.Visit: www.cardiff.ac.uk/pgmde/sections/medicaleducation/shortcourses

Hospital Practice Section - offers education and training to training-grade doctors in Wales.Visit: www.cardiff.ac.uk/pgmde/cbs

GP Appraisal & CPD Unit - provides an online appraisal system for GPs, as well as a variety of educational events across Wales.Visit: http://gp.cardiff.ac.uk/news.php

Cardiff School of Nursing and Midwifery StudiesThe School offers a range of opportunities for registered nurses, midwives and healthcare professionals who would like tocontinue their education and professional development.

Short courses and study days are available in a variety of subjects, including:

For details on the full range of courses available, please contact:Tel: 029 2068 7523 Email: [email protected] www.cardiff.ac.uk/sonms/degreeprogrammes/qualifiednurses

o Diabetes Foundation Course o Introduction to Asthma o Travel Immunisation Update o Contraceptive Care o Neurological Conditions o Ear Syringing o Pain Management in Primary/Community Care

Choices - Part Time Courses For Adults Cardiff University's Centre for Lifelong Learning provides a huge variety of part-time accredited courses for adults, all ofwhich are listed in the Choices prospectus.

With over 400 courses in:

...you are sure to find something to suit your interests.

Most courses are delivered at the University's campus. Some courses are also offered on-line.

For more information, or to get a copy of the latest Choices prospectus, please contact the Centre:Tel: 029 2087 0000 Email: [email protected] www.cardiff.ac.uk/learn

o Business and Management o Chinese, Japanese and Arabic Studieso Computer Studieso European Languages

o Humanities (including Creative Writing,History, Music and Philosophy)

o Lawo Science and the Environment o Social Studies

Short Courses for Professional DevelopmentBooking Form 2010

Cardiff Centre for Lifelong Learning, Senghennydd Road, Cardiff CF24 4AG.Tel: 029 2087 5274 Fax: 029 2087 4560 Email: [email protected] Web: www.cardiff.ac.uk/train

Please complete one form for each course on which you are reserving a place/s and post or fax to the address above.

Course title: Course date:

Contact name: Position:

Organisation:

Address: Post Code:

Email: Telephone:

Participant name/s:

1. Position: Tel: Email:



Dietary requirements:

Please identify if you have any specific requirements or need access to particular facilities to attend this course:

How did you hear about the course? Mailed brochure Line manager Word of mouth / colleague Website

Cardiff University Choices Brochure Other (please state)

What type of organisation do you work for? Sole trader/Partnership

Large (over 250 employees)Small/Medium enterprise (25-250 employees)

Voluntary/Charity Public Sector

Preferred Payment Method (please tick preferred method):

In order for us to raise an invoice we need the booking form authorisedPlease send invoice to: (must be completed by authorised personnel below)

1 Cheque (made payable to Cardiff University) for £........................ enclosed

2 Credit Card: Visa Master Card Switch Issue no.

Card Number:

CardExpiry date: Signature:

3 Invoice: PO Number:

Name: Position:

Signature:

Address:

Telephone: Email:

N.B. Named participants may be substituted without charge. Fees will be refunded less £40 administration charge (£100 PRINCE2 and MSP courses) for cancellations received 10 working days prior to the start of the course (15 days for PRINCE2 and MSP courses) or earlier. Fees will be forfeited for cancellations after this date. From time to time you may be sent information about courses and events at Cardiff University by post; if you do not want toreceive this information please tick the box

Official use only: DR: Course Code: Total Payable: £ DSF:

Post Code:

Small/Medium enterprise (less than 25 employees)

Openfor BusinessBusiness Development TeamCardiff Centre for Lifelong LearningCardiff UniversitySenghennydd RoadCardiff CF24 4AG

Tel: 029 2087 5274Fax: 029 2087 4560Email: [email protected]


Open for Business 2010

Documents

Transcript of Open for Business 2010