Onyx Beacon - 10 ideas from IBM InterConnect 2015

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10 ideas from IBM InterConnect 2015 in Las Vegas

Transcript of Onyx Beacon - 10 ideas from IBM InterConnect 2015

Page 1: Onyx Beacon - 10 ideas from IBM InterConnect 2015

10 ideas from

IBM InterConnect 2015

in Las Vegas

Page 2: Onyx Beacon - 10 ideas from IBM InterConnect 2015

www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

Onyx Beacon conducted recently its first large-scale deployment implemented on a large and

prestigious event of international scope.

We placed a complex infrastructure of 50 Beacons controlled by the Onyx Beacon CMS

at the largest high technology conference organized by IBM in America,

InterConnect 2015.

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

This was a four-day event, which has seen more than 20,000 participants that witnessed the future, reinvention

and innovations of cloud, mobile, DevOps, security and more.

This event included over two thousands technical sessions, 42 tracks, 8 streams, and 3 general sessions

and was hosted by Mandalay Bay and MGM Grand resorts in Las Vegas at the end of February.

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

Beacon One, placed on the official sign of the event,

in the hotel lobby

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

Here are the 10 key findings we gained through this experience.

We would like to share these ideas with you, in order to improve your future projects

in the sector of public events.

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

1. Create a complete event scenario

Build a complete scenario script before the entire event, considering its program and agenda.

Anticipate, define clearly the schedule segments, imagine where the groups of participants will be

hour by hour and minute by minute.

Try to imagine on what will they focus their attention on every defined interval of time, and what types of interaction

expectations have they regarding the event’s program.

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2. Think about full coverage

Try to cover with your scenario all the 24 hours of a day, the whole period of the event and all the areas where the

attendees will walk during the event.

In addition to the areas where the event takes place, you must include in the sectors covered by beacons also the

accommodation, entertainment and leisure sectors, the restaurants, lounges, bars and cafes, and even the vehicles that

provide transportation of participants between locations.

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3. Use a detailed map

Get or create a complete map of the entire location hosting the event and the attendees, study carefully the dimensions of the rooms, the layout of the furniture, the accessories and event

mobile infrastructure and study walls’ thickness.

This map will help you to intelligently place the entire communications infrastructure and insure that all your iBeacon

devices are perfectly functioning and fulfill their roles.

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Beacons infrastructure, covering the public spaces

of the event locations

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

4. A powerful communications plan

Segment the general audience according to the program of the event and the special sessions included in the program.

Use the aforementioned scenarios and draw relevant and meaningful sub-programs of

communication for each identified audience segment.

Try to put yourself in the place of guests and imagine what messages / offers / coupons / incentives would they like to

receive and what might pleasantly surprise them.

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5. Smart and effective layout of beacons

Create a beacons’ layout that covers all the areas, all the scenarios and needs mentioned in your communications plan.

Calculate precisely the range of action for each beacon, ensure complete coverage of all areas and avoid duplication of

coverage for the beacons belonging to different groups (tags) and which will have to carry different messages and to reach

different targets.

This layout will also help you, at the end of the event, to recover all your equipments.

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

6. Take advantage of “dead times”

You already know that in all “dead” moments, meaning those segments of time in which nothing important happens, all eyes are on the screens of phones and tablets.

Take advantage of the breaks between sessions, the periods in which visitors are transported from one place to another and

the moments spent by them in common areas.

For this purpose, place beacons in buses, lounges, cafes, restaurants and hotels’ hallways.

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Different Onyx Beacon positionings in the event area

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7. Preserve/protect your beacons

When you place the beacons, make sure you place them in positions in which they can deliver signal without obstruction or distortion, but at the same time they should be masked by some elements of decor or be placed at a sufficient height.

Participants in such events are funny guys, very passionate about technology, extremely curious and creative and they will

definitely want to know what are these tiny-trendy-toys and especially to discover what lies beneath their nice casing.

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8. Be relevant and engaging

Adapt your entire communication plan to the context of the event and to the participants’ typology. Fully understand and

assume their insight. Forward them valuable information, entertainment and incentives. Avoid spamming your guests.

Offer a pleasant experience and useful and interesting information that they will appreciate and voluntarily distribute to their colleagues, friends and social networks. Live the event together with them and adapt the content delivered through

iBeacons depending on the quality of moments that take place.

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9. Be optimistic when planning

At this edition of IBM InterConnect we discovered that the public exceeded the most optimistic expectations in terms of

adapting to new technologies, professional quality and individual attitude.

97% of participants have downloaded the mobile app specially built for the occasion, and 80% of them actively used this

application, opening their Bluetooth connection and receiving the content created by the organizers. The rate of engagement

achieved through mobile application was excellent, being double than the initial expectations of the organizers.

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Beacon One discretely inserted in a directional banner

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

10. Analyse data and project next steps

The beacons infrastructure administrated by our iBeacon CMS is offering a rich database of analytics,

regarding the participants’ quality, behaviour and interests.

All this very accurate information could be very valuable for your future marketing plans and programs.

At the same time, this data could be very useful in order to improve the layouts, the communications techniques and the

marketing content for your future activities.

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Enterprise Beacon placed at the entrance in The Grand Garden Arena,

before the Aerosmith concert

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

+++ Bonus idea: Build the future

At the end of the event, when your guests are leaving the Grand Garden Arena, where the rockers from Aerosmith offered an

extraordinary show, make sure that you extract the well-deserved benefits of a successful event and you capitalize on

the enthusiasm generated by an energizing concert.

Exactely when they are leaving the concerts hall, send to the participants an invitation to your next event or

a “take it or leave it” offer with an attractive discount for your newest or next product.

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

Our Enterprise Beacon at the exit of Grand

Garden Arena after the Aerosmith concert

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

Onyx Beacon participated in this event through a partnership with AllianceTech, one of the market leaders in organizing and

monitoring events within United States.

Many Fortune 500 companies usually select Alliance Tech to meet their attendance tracking needs

in public conferences and fairs.

We are grateful to our partners at AllianceTechfor their confidence, support and excellent collaboration

in this partnership.

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Aerosmith concert, an extraordinary experience.

Our beacons were there, trust us.

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www.onyxbeacon.com10 ideas from IBM InterConnect 2015 in Las Vegas

Thank You.

[email protected]