Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially...

37
Only for Loneworkers Only for Loneworkers

Transcript of Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially...

Page 1: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Only for LoneworkersOnly for Loneworkers

Page 2: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

People who work alone (day- or nightshifts, or self-employment) are People who work alone (day- or nightshifts, or self-employment) are

initially on their own in the case of an emergency. initially on their own in the case of an emergency.

That is why the safety of lone workers requires extra attention.That is why the safety of lone workers requires extra attention.

A lone worker is someone who works out of sight or earshot of other A lone worker is someone who works out of sight or earshot of other

people.people.

Only for LoneworkersOnly for Loneworkers

Page 3: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

My Bodyguard has developed a lone workers concept.My Bodyguard has developed a lone workers concept.

The concept links a request for help to a safety worker.The concept links a request for help to a safety worker.

The request for help can be triggered manually by pressing just one or two The request for help can be triggered manually by pressing just one or two buttons.buttons.

However, if the user is no longer capable of doing a manual request, for However, if the user is no longer capable of doing a manual request, for instance while being unconscious, a request for help can also be activated instance while being unconscious, a request for help can also be activated automatically if insufficient motion is detected. This concept is called "man automatically if insufficient motion is detected. This concept is called "man down".down".

Only for LoneworkersOnly for Loneworkers

Page 4: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

My-BodyguardMy-Bodyguard

Technical Specification:Technical Specification:• Size 84x75x32 mm.Size 84x75x32 mm.• Weight 165 g.Weight 165 g.• Operating time 24 hour.Operating time 24 hour.• IP Code 54 dustproof and splash proofIP Code 54 dustproof and splash proof• GPS 20 channel receiver.GPS 20 channel receiver.• GSM dual band 900/1800 Mhz.GSM dual band 900/1800 Mhz.• 2.4 Ghz transmitter / receiver ZigBit.2.4 Ghz transmitter / receiver ZigBit.• On order EX approved.On order EX approved.

The techniqueThe technique

Page 5: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

GSM Network outside buildingsGSM Network outside buildings

• My-Bodyguard uses the GSM network to send emergency calls.My-Bodyguard uses the GSM network to send emergency calls.

• It is important that at all locations outside, where employees are It is important that at all locations outside, where employees are

working there is GSM coverage.working there is GSM coverage.

The techniqueThe technique

Page 6: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

GSM Network indoorGSM Network indoor

• It is also important that there is good GSM network present inside It is also important that there is good GSM network present inside

buildings .buildings .

• If not present an offer can be made for GSM repeaters inside If not present an offer can be made for GSM repeaters inside

buildings.buildings.

• If the loneworker is in areas where GSM coverage is not present, If the loneworker is in areas where GSM coverage is not present, in an excess of a preset time it will be reported as alarms.in an excess of a preset time it will be reported as alarms.

The techniqueThe technique

Page 7: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

There is an important role for a good functioning central alarm There is an important role for a good functioning central alarm

service.service.

They are leading to ensure that the request for help with all They are leading to ensure that the request for help with all

important information is send to the helpers in the field.important information is send to the helpers in the field.

Central Alarm ServiceCentral Alarm Service

Page 8: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Reports may be transmitted in various ways to the helpers in the field.Reports may be transmitted in various ways to the helpers in the field.

• Calling multiple helpers.Calling multiple helpers.

• First send an SMS/E-Mail and then call the helpers for check.First send an SMS/E-Mail and then call the helpers for check.

• There may be a link between your alarmpost an the Central Alarm There may be a link between your alarmpost an the Central Alarm Service as an annex (software required).Service as an annex (software required).

Central Alarm ServiceCentral Alarm Service

Page 9: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

To the alarm service central it is essential that the correct To the alarm service central it is essential that the correct

information is send as quickly as possible to the helpers.information is send as quickly as possible to the helpers.

Outside buildings the position of the loneworkers is calculated by the Outside buildings the position of the loneworkers is calculated by the

use of GPS.use of GPS.

For enclosed areas, within fences, addresses of standard maps are For enclosed areas, within fences, addresses of standard maps are

not good to use, the right addresses should be separately added to not good to use, the right addresses should be separately added to

our database.our database.

Central Alarm ServiceCentral Alarm Service

Page 10: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

The yellow shaded area is the The yellow shaded area is the

business address ´Het business address ´Het

Wegdam 1´. When you Wegdam 1´. When you

position at the green arrow in position at the green arrow in

Google Maps the address Google Maps the address

returned is ´Het Assink 8´ returned is ´Het Assink 8´

which is the location at the which is the location at the red red

balloon.balloon.

Page 11: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

If we add the location to our database we also add specific information If we add the location to our database we also add specific information

about the location. The red balloon is the container storage.about the location. The red balloon is the container storage.

When an alarm is raised inside this area this information is also shown When an alarm is raised inside this area this information is also shown

to the operator.to the operator.

The operator will see the following: The operator will see the following:

Het Wegdam 1, 7496 Hengevelde, NL – Container Storage Het Wegdam 1, 7496 Hengevelde, NL – Container Storage

Page 12: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

GPS GPS doesn’tdoesn’t work inside buildings. work inside buildings.

Therefore measures must be made in the case loneworkers are Therefore measures must be made in the case loneworkers are

working in buildings.working in buildings.

There are 5 different ways to do this:There are 5 different ways to do this:

Central Alarm ServiceCentral Alarm Service

Page 13: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

1. 1. You can us socalled Ibuttons in combination with an You can us socalled Ibuttons in combination with an Ibuttonreader. The loneworker has to report where he works for Ibuttonreader. The loneworker has to report where he works for every room with the IButton, then in case of an emergency the every room with the IButton, then in case of an emergency the location of the last IButton read will be reported to the Central location of the last IButton read will be reported to the Central Alarm Service.Alarm Service.

Central Alarm ServiceCentral Alarm Service

Page 14: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

2.2. Data is provided showing all addresses and locations where the Data is provided showing all addresses and locations where the

worker may be located in an emergency.worker may be located in an emergency.

This solution is widely used in e.g. the nursing staff.This solution is widely used in e.g. the nursing staff.

Central Alarm ServiceCentral Alarm Service

Page 15: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

3.3. You use beacons that automatically register in what room and You use beacons that automatically register in what room and

on which floor the loneworker is in the case of an emergency.on which floor the loneworker is in the case of an emergency.

Central Alarm ServiceCentral Alarm Service

Page 16: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

4. A connection is made with the persons agenda. If the agenda is 4. A connection is made with the persons agenda. If the agenda is kept up to date this can be used to determine the location of the kept up to date this can be used to determine the location of the person. The location and time of the current agenda point is person. The location and time of the current agenda point is shown to the operator and passed on to the emergency services.shown to the operator and passed on to the emergency services.

Central Alarm ServiceCentral Alarm Service

Page 17: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

5. An application can be installed on a phone with 5. An application can be installed on a phone with Android or an iPhone. With this application you Android or an iPhone. With this application you can select or type your current location. Also the can select or type your current location. Also the time you are at the site is filled in. For example: time you are at the site is filled in. For example: Now (8:20) until 9:30. This location with time is Now (8:20) until 9:30. This location with time is shown to the operator during an alarm and also shown to the operator during an alarm and also passed on the the emergency services.passed on the the emergency services.

Central Alarm ServiceCentral Alarm Service

Page 18: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

The loneworkers can send various request for help, depending on The loneworkers can send various request for help, depending on

the urgency.the urgency.

The report with the highest urgency in activated by pressing both the The report with the highest urgency in activated by pressing both the

red and the green button.red and the green button.

There are multiple ways of arranging how to react: There are multiple ways of arranging how to react: • PolicePolice

• AmbulanceAmbulance

• Fire departmentFire department

• Corporate safety service Corporate safety service

• Own securityOwn security

• ColleaguesColleagues

Central Alarm ServiceCentral Alarm Service

Page 19: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Lower emergency reports are activated by pressing only the red Lower emergency reports are activated by pressing only the red

button.button.

Lower emergency reports are cases like for example: being stuck in Lower emergency reports are cases like for example: being stuck in

a room. a room.

There are multiple ways of arranging how to react:There are multiple ways of arranging how to react:• Corporate safety service Corporate safety service

• Own securityOwn security

• ColleaguesColleagues

Central Alarm ServiceCentral Alarm Service

Page 20: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

The report by insufficient movement “man down”.The report by insufficient movement “man down”.

Man Down means that a loneworker is not capable of pressing the Man Down means that a loneworker is not capable of pressing the

button to sound the alarm himself. button to sound the alarm himself.

There are multiple ways of arranging how to react : There are multiple ways of arranging how to react : • Corporate safety serviceCorporate safety service

• Own securityOwn security

• ColleaguesColleagues

• First user then colleagesFirst user then colleages

Central Alarm ServiceCentral Alarm Service

Page 21: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

For a well working concept the it has to be properly organized on a For a well working concept the it has to be properly organized on a organizational level. organizational level.

The support of the end-user The support of the end-user (loneworker) (loneworker) is very important.is very important.

OrganizationalOrganizational

Page 22: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

For the right use proper explanation is required.For the right use proper explanation is required.

OrganizationalOrganizational

Page 23: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

It is important that the complete concept is checked on proper use It is important that the complete concept is checked on proper use

and functioning. and functioning.

A report will be send the person responsible for guiding the people A report will be send the person responsible for guiding the people

about the theme working alone.about the theme working alone.

OrganizationalOrganizational

Page 24: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Within 7 days after shipment you need to make an alarm with the Within 7 days after shipment you need to make an alarm with the red red

button on the My-Bodyguard.button on the My-Bodyguard.

Before you do anything read the instruction manual thoroughly.Before you do anything read the instruction manual thoroughly.

In case the alarm is not made within 7 days you will be called with In case the alarm is not made within 7 days you will be called with

the request to make the alarm.the request to make the alarm.

Warning: You are not connected to the alarm service central until Warning: You are not connected to the alarm service central until

this alarm has come through correctly.this alarm has come through correctly.

First AlarmFirst Alarm

Page 25: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

The loneworkers can send various request for help, depending on The loneworkers can send various request for help, depending on

the urgency.the urgency.

The report with the The report with the highest urgencyhighest urgency in activated by pressing both the in activated by pressing both the

red and the green button.red and the green button.

There are multiple ways of arranging how to react: There are multiple ways of arranging how to react: • PolicePolice

• AmbulanceAmbulance

• Fire departmentFire department

• Corporate safety service Corporate safety service

• Own securityOwn security

• ColleaguesColleagues

Emergency / Panic AlarmEmergency / Panic Alarm

Page 26: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Alarm with the highest urgency by pressing the Red and Green button.Alarm with the highest urgency by pressing the Red and Green button.

You have to press the buttons until the My-Bodyguard vibrates long.You have to press the buttons until the My-Bodyguard vibrates long.

The light on the front will now glow red.The light on the front will now glow red.

You get a voice connection and can talk to the dispatcher.You get a voice connection and can talk to the dispatcher.

Emergency / Panic AlarmEmergency / Panic Alarm

Page 27: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

In case you moves or the send location wasn’t correct the My-In case you moves or the send location wasn’t correct the My-

Bodyguard will make the alarm again.Bodyguard will make the alarm again.

You will again get a voice connection and can talk to the dispatcher.You will again get a voice connection and can talk to the dispatcher.

Emergency / Panic AlarmEmergency / Panic Alarm

Page 28: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

You will You will notnot get a voice connection and can’t talk to the dispatcher get a voice connection and can’t talk to the dispatcher

You can’t do this until the connection with the alarm service centralYou can’t do this until the connection with the alarm service central

is gone. The light on the My-Bodyguard should be blinking green is gone. The light on the My-Bodyguard should be blinking green

again before you do this.again before you do this.

Emergency / Panic AlarmEmergency / Panic Alarm

Page 29: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

The alarm with a lower urgency is activated by pressing the red The alarm with a lower urgency is activated by pressing the red button.button.

Lower urgency means for example: being locked up in a room.Lower urgency means for example: being locked up in a room.

There are multiple ways of arranging how to react:There are multiple ways of arranging how to react:

- Corporate safety serviceCorporate safety service- Own securityOwn security- ColleaguesColleagues

Assistant AlarmAssistant Alarm

Page 30: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Alarm with a lower urgency by pressing the Red button.Alarm with a lower urgency by pressing the Red button.

You have to press the button until the My-Bodyguard vibrates long.You have to press the button until the My-Bodyguard vibrates long.

The light on the front will now glow red.The light on the front will now glow red.

You get a voice connection and can talk to the dispatcher.You get a voice connection and can talk to the dispatcher.

Assistant AlarmAssistant Alarm

Page 31: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

In case you moves or the send location wasn’t correct the My-In case you moves or the send location wasn’t correct the My-

Bodyguard will make the alarm again.Bodyguard will make the alarm again.

You will again get a voice connection and can talk to the dispatcher.You will again get a voice connection and can talk to the dispatcher.

Assistant AlarmAssistant Alarm

Page 32: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

- Alarm by consciousness detection “ Man Down ”- Alarm by consciousness detection “ Man Down ”

- Man Down means that a lone-worker is not able to press a button- Man Down means that a lone-worker is not able to press a button

to actively make an alarm.to actively make an alarm.

There are multiple ways of arranging how to react:There are multiple ways of arranging how to react:- Corporate safety serviceCorporate safety service- Own securityOwn security- ColleaguesColleagues- First user then colleaguesFirst user then colleagues

Not enough movement alarm “ Man Not enough movement alarm “ Man down”down”

Page 33: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

- Alarm by not moving enough.- Alarm by not moving enough.

- The My-Bodyguard will automatically make an alarm if it hasn’t - The My-Bodyguard will automatically make an alarm if it hasn’t moved enough for 5 minutes. You will be warned by a pre-alarm.moved enough for 5 minutes. You will be warned by a pre-alarm.

- - My-Bodyguard will then beep and vibrate for 30 secondsMy-Bodyguard will then beep and vibrate for 30 seconds..

- In case you don’t press on one of the buttons within 30 seconds the - In case you don’t press on one of the buttons within 30 seconds the alarm will be transmitted to the alarm service central.alarm will be transmitted to the alarm service central.

- You get a voice connection and can talk to the dispatcher.- You get a voice connection and can talk to the dispatcher.

Not enough movement alarm “ Man Not enough movement alarm “ Man down”down”

Page 34: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

It is important that the complete concept is checked for proper It is important that the complete concept is checked for proper operation and use.operation and use.

A report will be send to the person responsible for supervising and A report will be send to the person responsible for supervising and guiding employees about working alone.guiding employees about working alone.

Checking for proper operationChecking for proper operation

Page 35: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

After a preset time the My-BodyguardAfter a preset time the My-Bodyguard

automatically gives a signal to the alarmautomatically gives a signal to the alarm

Service central.Service central.

If this isn’t possible, for example in caseIf this isn’t possible, for example in case

a bad GSM connection, it will be a bad GSM connection, it will be

reported to you.reported to you.

Checking for proper operationChecking for proper operation

Page 36: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

After assistance has been given or the test is completed, the user After assistance has been given or the test is completed, the user

has to log off by pressing the Green Button.has to log off by pressing the Green Button.

Recover / Test AlarmRecover / Test Alarm

Press for a minimum ofPress for a minimum of3 seconds on the Green3 seconds on the Green

Button. Keep pressing untilButton. Keep pressing untilthe unit vibrates long.the unit vibrates long.

Page 37: Only for Loneworkers. People who work alone (day- or nightshifts, or self-employment) are initially on their own in the case of an emergency. That is.

Thank you for your Thank you for your attentionattention