Online Teaching Simulation - Lean Six Sigma Training · PDF fileOnline Teaching Simulation ......

© 2016 | www.MoreSteam.com | 614.602.8190

Online Teaching Simulation

Part of MoreSteam’s SigmaSim Series

A Unique DMAIC Project & Virtual Gemba

© MoreSteam.com 2016

St. Sigma by MoreSteam provides you with a data-rich, simulated teaching environment, where students can learn to apply Lean Six Sigma tools and techniques.

In the classroom, you use the simulation to lead students through the phases of a DMAIC project. Along the way, students learn how to collect data from the process, analyze the data, implement improvement actions, evaluate the results, and complete an entire project.

By employing critical thinking guided by the Question >> Action >> Answer cycle of learning, St. Sigma clearly demonstrates how the outputs of various analytical tools are linked and used across the phases of the project.

A Tool for Instructors


St. Sigma is a comprehensive teaching simulation that not only covers the

individual Lean Six Sigma tools, it helps you show how they all work together.

But St. Sigma is not proscriptive. As with any workbook or case study, you have

complete control over the pace, order and depth of content that you wish to cover.

St. Sigma gives you:• A complete, end-to-end course case study.• A data-rich experience where students can learn statistical tools.• A realistic virtual environment where students can safely

experiment.• A learning tool that can be presented all at once as a final

capstone project (in 1-2 days) or in smaller sections spread over a longer period.

• A flexible project that you can customized for a variety of audiences, from beginner to advanced.

The Case Study


St. Sigma is a comprehensive case study modeled on a real Lean Six Sigma project conducted in a hospital lab setting. Your students work through this simulated project from start to finish, just as they would a real Lean Six Sigma project.

The Problem. St. Sigma Hospital is facing a serious quality issue: the turn-around-time for lab tests is far too long, resulting in severe customer dissatisfaction.

Since glucose testing is a high-volume analysis that should be quick to perform, the process excellence team has decided that it will work to manage and maintain an appropriate cycle time for this process.

The Interactive Process Map


Students enter the simulation through the MoreSteam online learning portal (http://www.moresteam.com/university/). All they need is a computer, Internet connection, username and login.

After a short introduction, students enter the interactive lab, where they can “walk” the process, just like a real Gemba.

Arrows define the process flow, and clickable symbols give students access to process information , cycle time data and defect data .

Students can also click on lab technicians to “hear” what they have to say about the process!

Phase Options


In each DMAIC phase, your students can explore (or be led through by you) the

many different options required to understand and complete the project.

St. Sigma displays these options in a sequence that guides students in a logical

progression through the project.

Depending on the level of mastery you wish to impart (from a simple overview to

an advanced practice), you can skip or simply summarize options as needed.

Phase Options


St. Sigma delivers 27 specific activities and learning opportunities for

your students, set within the standard DMAIC format.

DEFINE OPTIONS• Critical Questions• Organize Project• Organize VOC• Map the Process• Define theCTQC’s

MEASURE OPTIONS• Critical Questions• Prioritize process Defects• Visualize Process Data• Analyze the Measurement

System• Investigate Data Trends• Examine Process Behavior• Calculate TaktTime• Determine Capability Level

ANALYZE OPTIONS• Critical Questions• Possible Root Causes• Stratify Process Data• Investigate Relationships• Examine Workflow• Balance Capacity

IMPROVE OPTIONS• Critical Questions• Organize the Workplace• Brainstorm Improvements• Prioritize & Select Solution• Conduct Pilot• Develop Correctional ActionPlan• Implement Solution• Assess improvementActions

CONTROL OPTIONS• Critical Questions• Determine New Capability• Finalize Control Plan• Establish Standard Work• End the Project

Critical Questions


You can start each phase by asking your

students to first consider the critical

questions they should have answered by

the end of the phase.

The first option in each menu links to a

set of critical questions that your class can

discuss.

Tool Tips for each question provide

helpful links to the Lean Six Sigma tools

that can be used to help answer each

question.

Phase Option Choices


Students can then select and learn from the many

activities. Clicking on a menu option title brings up a

description of the task.

Options also include one or more of these files: data,

tool template, and a link to a related lesson from the

MoreSteam training.

Description Data Template Lesson

Instructor Resources


St. Sigma comes with an Instructor Version that you can use to quickly learn the details of the simulation and can use to coach your students to correct answers.

The Instructor Version provides you with solution sheets for all of the options, many of which have been annotated to show the critical details of each option.

Simulation Learning Activities


LEARNING opportunities occur throughout St. Sigma.

Student Belts learn how to:

• Collect data

• Select the appropriate analysis tool

• Interpret statistical output

• Review critical phase questions

• Identify improvement strategies

• Implement control plans

• Master project management skills

The instructor can:

•Lead students through an entire, data-rich project

•Analyze the competency of Belts•Identify gaps in skills

Additional Learning Activities


Beyond the education that happens when your students work through the St. Sigma project, you have complete flexibility to incorporate your own optional learning activities.

For example, students (or small groups) could:

• Prepare tollgate presentations to present to the group.

• Present their project charters for peer-to-peer reviews.

• Learn how to manage the project through the corporate project tracking system.

• Facilitate group discussion to analyze the decisions of each team and the impact on their projects.

• Practice soft skills like change management and gaining shareholder buy-in.

Why Simulations?


The benefits for Lean Six Sigma deployments include:

Reducing training costs: Simulations are a cost effective way to provide in-depth experience to students.

Saving training time: Yellow, Green and Black Belt trainees can complete an entire project in 1-2 days.

Building student competence: The best simulations are designed to drive critical thinking over rote learning.

Engaging students: Interactive decision making, rich media and a compelling storyline stimulate interest.

Providing a risk-free environment: Students are free to make mistakes in a safe, virtual practice space.

Reinforcing teamwork: The use of a data-rich, lab-based case study helps students more easily see how their own projects will look.

Why Simulations?


Simulations provide the cost-effective PRACTICE necessary to build COMPETENCE and move your Yellow, Green and Black Belts from competence to CONFIDENCE.

Training Leaders:St. Sigma is an ideal addition to your new or existing Lean and Six Sigma curricula. Requiring only computers and Internet access, this versatile simulation can be amended by instructors to address your organization’s particular Lean and process improvement issues. Contact MoreSteam to arrange for a live demo.

Consultants:Interested in using St. Sigma as part of your services? Contact MoreSteam to discuss how you can add our simulations to your training toolkit.

MoreSteam.com


About MoreSteam LLC

MoreSteam.com, the leader in online Lean Six Sigma training and deployment support resources, enables organizations of all sizes to advance their performance by delivering powerful, scalable tools for process improvement. MoreSteam.com’s e-Learning integrates with TRACtion project tracking and EngineRoom® data analysis software to seamlessly support Lean Six Sigma deployments.

Contact MoreSteam LLC Today!

For more information on this product, including demos and pricing, visit http://moresteam.com/simulations/ or contact:

• Kathy Miller: +1.262.241.1082, [email protected]

• Chris Paret: +1.814.238.0002, [email protected]

• Tim Kelley: +1.262.241.1081, [email protected]

http://moresteam.com/traction/

mailto:[email protected]



Online Teaching Simulation - Lean Six Sigma Training · PDF fileOnline Teaching Simulation ......

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