Lean startup, customer development, and the business model canvas
Online Startup Camp 2 Video 1: Complete your Lean Canvas · 2012-10-01 · Video 1: Complete your...
Transcript of Online Startup Camp 2 Video 1: Complete your Lean Canvas · 2012-10-01 · Video 1: Complete your...
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Video 1:Complete yourLean Canvas
Online Startup Camp 2
The Startup Problem
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Your Plan A is ...
Probably Wrong
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Research Challenge
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What Customers Say
What Customers Do=
Research Challenge
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What Customers Say
What Customers Do=
The Startup Solution
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1. Document the plan (assumptions)
2. Test the Plan
- Interviews - Metrics
3. Implement the plan
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1. Document the Plan
Lean Business Model Canvas
Lean Business Model Canvas
Problem Solution UnfairAdvantage
CustomerSegments
Key Metrics Channels
Cost Structure Revenue Streams
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Unique ValueProposition
Lean Business Model Canvas
Problem Solution UnfairAdvantage
CustomerSegments
Key Metrics Channels
Cost Structure Revenue Streams
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Unique ValueProposition
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Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Unique ValueProposition
Alternatives
Users
Early Adopters
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or boughtProblem
Alternatives
Problem & Customer Segments
Problems
List top 1 to 3 customer problems
Alternatives?
Customer segments
Multiple segments? Use multiple canvases!
Which segment is the best early adopter?
Are your users not your (paying) customers?
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Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or bought
Alternatives
Unique Value Proposition
Why you are different and worth trying
Does the difference matter?
What is the customer pain?
What results do customers want?
In what period of time?
What are the objections?
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Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or bought
Alternatives
Solution
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What is the simplest solution?
List key attributes of the Minimum Viable Product
Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or bought
Alternatives
Channels
Marketing channelsHow will you create awareness & leads?
Early stage marketing tactics
Later stage marketing tactics
Sales channelsHow will you book orders?
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Marketing Channels
Trade shows
Blogs & other social media
Email marketing
Advertising
Magazine articles
Technical conferences
Direct mail
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Sales Channels
Web (e-commerce)
Direct sales force
Distributor
Rep firms
Tele-Sales
Original Equipment Manufacturer (OEM)
Retail stores
Value Added Resellers19
Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or bought
Alternatives
Revenue
How will you make money?
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Approaches:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Alternatives
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Cost Structure
Cost of testing your business model?Cost to build Minimum Viable Product?Long term cost structure?
Operations/Manufacturing/IT infrastructureMarketing & SalesR&DAdmin/Facilities/Insurance
Key driversPeople costCost of goods sold; InventoryLicensingCapital expense of equipment
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Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or bought
Alternatives
Key Metrics (and sales process)
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Process:
What are the steps in your sales process?
Initial lead to order/revenue
Key Metrics
How will you measure how people transition into each stage?
... so that you learn how to optimize
Key Metrics (and sales process)
Acquisition
Activation
Retention
Revenue
Referral
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Leads - suspects
Prospects
Qualified
Order
Referral
Lean Business Model Canvas
Solution Unfair Advantage Customer Segments
Key Metrics Channels
Cost Structure Revenue Streams
Unique ValueProposition
Alternatives
Users
Early Adopters
Problem
Type:Asset salesUsage feeSubscription feesLending/Renting/LeasingLicensingBrokerage feesAdvertising
Fixed Pricing:List priceProduct featureCustomer segmentVolume
Dynamic PricingNegotiationYield managementReal-time market
Cost to test business canvasCost to build MVPLong term cost structure (fixed and variable costs)
Direct Distributor OEM Retail VAR Web
Why you are different and worth getting attention
Result customers want + specific period of time + address objections
AcquisitionActivationRetentionRevenueReferral
Not easily copied or bought
Alternatives
Unfair Advantage
Insider infoThe right endorsementsA dream teamPersonal authorityCommunityExiting customersSEO rankingPartnershipsPatents 28
Something not easily copied or bought...
Unfair Advantage
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Something not easily copied or bought...Barriers to Entry
How can you create more barriers?
Insider infoThe right endorsementsA dream teamPersonal authorityCommunityExiting customersSEO rankingPartnershipsPatents
Multiple Segments? Choose One
Customer pain (Problem)
Ease of reach (Channels)
Price/Margin (Revenue/Cost)
Market size (Customer Segments)
Technical feasibility (Solution)
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Lean Business Model Canvas
Problem Solution UnfairAdvantage
CustomerSegments
Key Metrics Channels
Cost Structure Revenue Streams
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Unique ValueProposition
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Your Summer Camp Mission: Week 1
Fill out your Lean Canvas!
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Resources Lean Canvas template
otbc.org/tag_cloud:lean_canvas
Discussion forum: OnlineStartupCamp.com
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Week 1 Meetup: Thursday, Oct. 4
3pm - 5pm (+ networking) at OTBC
Share your canvas in small groups
Get/give feedback
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Video 1:Complete yourLean Canvas
Online Startup Camp 2