Online communities for patients and proffesionals. The experience of Sanitas
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SANITAS RESPONDE 2.0 Pedro Díaz Yuste
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Presentation used in the event Doctors 2.0 & You, May 23-24th, Paris. It is about Sanitas experience in online communities for patients and proffesionals, the use of health management tools, remote monitoring, and premium services for customers.
Transcript of Online communities for patients and proffesionals. The experience of Sanitas
SANITAS RESPONDE 2.0
Pedro Díaz Yuste
Sanitas Responde 2.0• Sanitas is the leading health insurance company in Spain
(subsidiary of the BUPA Group)• Sanitas Responde: Online community for patients and
professionals (doctors & nurses)• Dialogues around chronic diseases and healthy habits• Health Management Tools for specific diseases• Freemium model: Open to everybody, Premium services
only for Sanitas customers
Focus on the person
Including Health Management Tools
Remote monitoring for diabetics
Sanitas HospitalesDoctors
Sanitas Responde Health Coaches
Sanitas Customer (patient)
Multichannel role for professionals
Premium services for customers
