Online CE/CME Training and Learning Management System
Transcript of Online CE/CME Training and Learning Management System
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Online CE/CME Training and Learning Management System
User Demonstration
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Personal Swank HealthCare Support
• 24/7 LIVE Customer Service
• United States Based
• Available 365 days each year
• Login and Navigation Support
1-800-950-4248
Customer service support No recordings or phone menus
Dedicated representative
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Accessing Your Account
• LOGIN INFORMATION – User ID: tssh plus the last 4 digits of
SSN – Password: confirm User ID
• Accept Privacy Policy once a year • Verify “My Profile” tab
– Add Email (work or personal) – Check “Reminder Email Opt-In” – Update Primary Licensure information – Select “Update” at the bottom right
hand corner to save changes • Lost Employee ID and password help:
“Forgot Your Login Information?” – email must be in your “My Profile”
www.swankhealth.com/tssh
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My Assigned Training
• Verify Your Name prior to
completion of courses
• Required training will appear
under the “My Assigned
Training Tab” until complete
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My Assigned Training: Courses
• Completed Assigned Training by the Due Date
• If an Assignment appears in Red Letters, it is Past Due
• Select “View Course” to launch
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Course List
• Complete ANY of the courses under
Course List
• CE/CME courses are created by
Health.edu and offered through Swank
HealthCare
• Accredited courses may be used for:
• Maintaining Current
Licensure/Certifications
• Learning New Skills
• Brushing Up on Topics
• Accredited courses are NOT College
Credit
• Health.edu Courses require an 80%
passing percentage
• Radiologic Technology courses only
allow 3 attempts to pass per course
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Course List – Discipline View
• One time passing completion of
any Health.edu course
• Credits are also a good idea of
timeframe of course
• EX: 1.5 credits will take
approximately 1 hour and
30 minutes to view content
and take test
• Select “View Course”
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Course List – View Syllabus, Content, and Test
• Review Course Syllabus Prior
to Viewing Content
• The first few paragraphs of any
Health.edu Syllabi will include
the specific
Licensure/Accreditation for that
course
• When ready to view Content
and Complete the Test, select
“View Module”
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Course List – View Content and Complete Test
• Select (1) way to view the course as it covers the same material
• Try “Windows Media” first since it is the default video player for most computers
• PowerPoint is just the outline used within the video and not a learning format
• Audio is the exact audio from the video
• PDF is the word for word manuscript of the video.
• Most courses have this option.
• Select “Click here to view” to launch content
• Once the content has been viewed, return and select “Test”
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View Course
Windows Media Video
PDF- Manuscript Document
Windows Audio
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My Profile
DO NOT CHANGE Login Section
• Verify an Email Address is present
(Work or Personal)
• Check the Reminder Email Opt-In
• Select “UPDATE” at the bottom right
corner to save changes
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My Completed Courses
• Certificates appear under
My Completed Courses tab
within 1 hour of completion
• To Print Certificate, select
“View Certificate”
• Select “Print My Course
History” for a
Comprehensive Transcript
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Search for a Course
• Search Course Content by
• Course Number
• Title
• Objective
• Review content from the past 7
years
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Search Results
• Launch Active courses by
selecting “View Course”
• Courses appearing in red are
expired and available for review
but no longer for credit
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Customer Support
Swank HealthCare Customer Service
Live customer service support
No recordings or phone menus
Dedicated representative
1-800-950-4248
Tulsa Spine & Specialty’s Contact Information
Lee Berggren
918-388-2330