Online and Into Work

Pete CarrNetwork Manager

Online Centres Foundation (OCF)

Overview of session

1. Context: OCF and UK online centres

2. Why 'online and into work'?

3. Review of online jobs research project

4. Supporting jobseekers online examples from Into Work centres

5. Other tools/projects and further informationNB This presentation and links to further info available online

Context: OCF and UK online centres...and a few plugs! OCF is a small not-for-profit staff-owned mutual

based in Sheffield that works with and supports the UK online centres network and provides consultancy, research, user-testing, online resources, project management, etc.

UK online centres is a network of approx 4,500 community partner organisations helping people to improve their lives through the Internet

Context: Into Work centres

Over 100 in England

Grant-funded by SFA via UK online centres

Work closely with Jobcentre Plus

Some work closely with Work Programme providers...and others would like to

All help jobseekers to get into work using a mixture of on and offline tools/resources

http://maps.google.co.uk/maps/ms?msid=216438377130408004406.0004bc3735ecea7ac8bd3&msa=0

4,500 Community Partners

OCF partnership working and marketing campaigns

UK online centres learning websitewww.go-on.co.uk

14,000 volunteers

across network

Online centre search and free phone number search (one database for UK)

Why 'online and into work'?

A significant and increasing number of employers are advertising jobs online

Increasing numbers of employers only use online job application processes

Universal Credit is moving online (pilots with social housing providers and local authorities underway) – need for financial management as well as digital skills

Why 'online and into work'? Contd.

DWP and Jobcentre Plus digital champions and other staff are doing some excellent work to support offline customers (and staff)

Work Programme primes and subcontractors are incorporating support for jobseekers who are offline into WP provision

UK online centres have a network of over 100 Into Work centres across England

The divide between the online and the offline is deepening

Percentage population use of the internet

Source: ONS 2010

Review of our research project

Full report available (free) athttp://www.ukonlinecentres.com/media-centre/research-reports.html

300 employers interviewed by ICM Research

Geography: E Yorkshire; N Yorkshire; Merseyside; Tyne & Wear; Nottinghamshire; W Midlands

When: January 2012

Aim: uncover attitudes about advertising online and IT skills employers look for

Online Jobs Research key findings - advertising

Equal numbers of employers advertising online and offline (69% vs 72%)

Belief that posting adverts online makes them accessible to more candidates (58%)

25% of opportunities posted solely online

No preference for candidates via online or offline routes

Online Jobs Research key findings – IT skills

Essential IT skills =

Using email (74%), Word processing (63%),

Internet searches (49%)

The less experience the candidate has, the more they need to demonstrate they have basic IT skills

Expectation that experienced candidates will be confident IT users

Supporting offline jobseekers

Who is likely to be offline?

Why don't more people get online?

Who is offline? (has NEVER used the internet – UK population)

Half of everyone who is offline lives in social housing

Why don’t more people get online?

Freshminds 2007 and 2009

Supporting jobseekers online - Approaches and resources used by Into Work centres

Matching job profiles

Job profilesNational Careers Servicehttps://nationalcareersservice.direct.gov.uk/advice/planning/jobfamily/Pages/default.aspx

County/regional sitese.g. http://www.kent.ac.uk/careers/cv/CVProfiles.htm

Matching personal skills and experience with suitable job profiles

http://www.careersbox.co.uk/

http://icould.com/watch-career-videos/

http://jobresource.co.uk/

Skillage – This is an online test/game that helps assess IT skills/knowledge http://www.skillage.eu/

Developing, updating and storing CVs

Many customers need help with the basic IT skills needed to create, type, save C.V.s, set up email accounts and send C.V.s as attachments – use our learning sitehttp://learn.go-on.co.uk/

Direct.govhttp://www.direct.gov.uk/en/employment/jobseekers/helpapplyingforajob/dg_173655

Jobresource CV builderhttp://jobresource.co.uk/jobseeker_login.php

Prospects CV and other resources (offline workbooks, etc.)http://www.prospectseducationresources.co.uk/applications-cvs-and-interviews/applications-and-cvs.html

Online job sitesMain sites: Monster, Jobsite, Reed, Fish 4 Jobs, Direct Gov

Be ready for new DWP/JobcentrePlus Transforming Labour Market Service (TLMS) to

be run by Monster Remember local/regional sites and sites that jobseekers may find useful for other things e.g. Gumtree

Where possible reduce the number of sites a jobseeker has to look at (see online tools at end of presentation that 'bring it all together')

LinkedIn http://linkedintelligence.com/smart-ways-to-use-linkedin/

Tracking job applications

Use spreadsheetshttp://www.lytebyte.com/2009/06/04/how-to-track-job-search-and-job-applications-with-excel-and-onenote/

Use tools built into websites/online resourcesAlso check out the online tools at the end of the presentationhttps://www.jobsite.co.uk/cgi-bin/mj-account.cgi?src=ql

Online resources to help prepare for interviews

Interview hints and tipslearndirecthttp://www.learndirect.co.uk/improve-your-job-prospects/help-getting-job/job-interview-tips/

Direct.govhttp://www.direct.gov.uk/en/Employment/Jobseekers/Helpapplyingforajob/DG_173685

Film customers using a digital camera during a mock interview and then use this for feedback and coaching

You tube interview skills clips – lots of US accents!ttp://www.howdini.com/howdini-video-10857703.html

Other online projects to find out more about

Helping job seekers with their 'digital footprints' and presenting themselves online

Talk About Jobs – managed by Talk About Local, train the trainer project

http://work.talkaboutlocal.org.uk/

Social Media 4 Employment project (SM4E) – Paul Davies p.davies347@ntlworld.com

Other online resources to find out more about – no commission, honest!

Tools that help bring all the resources together

Jobs4Everyone – Online tool that links jobseekers, employers and those supporting them into work. Contact Richard Downes

http://www.jobs4everyone.co.uk/

EW2W – Online tool prepared specifically for the W2W sector

www.ew2w.com

esucceed – Online tool that helps assess needs and action plan then links to CV prep, job search agents, etc. Contact Steve Thorpe, Stand 4

http://esucceed.co.uk/

Thank you and follow-up contact pete.carr@ukonlinecentres.com

07901 716145

www.ukonlinecentres.com

www.go-on.co.uk