ONETOUCH™ AT NETWORK ASSISTANT EVALUATION GUIDE

May 14, 2012

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• Product overview• Run an AutoTest• View Results• Analyze Wi-Fi• Verify Wi-Fi Operation• Save a Profile• Save a Report• Capture Packets• Remote Access

OUTLINE

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PLATFORM

All-in-one Gigabit Ethernet Troubleshooter for copper, fiber optic, and Wi-Fi networks.

Dual 10/100/1000 Mbps RJ45 ports

SD memory card slot

USB-A connector

Li-Ion battery

Rugged, field-hardened chassis Color touch-screen

External antenna connection

Built-in Wi-Fi adapter

10/100 Mbps RJ45 management port

Activity LEDs

Dual 100/1000 Mbps fiber optic SFP ports

AC power adapter Headphone jack

Micro-USB connector (for future use)

Power on button

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USER INTERFACE

Local Network

Private Cloud

Public Cloud

Shortcuts to profiles, reports and screen captures

Performance tests for servers located locally (premise)

Troubleshooting of network performance from the client to the cloud

Pass/fail performance indicators

Performance tests for servers located in the cloud (internet)

Network discovery

Infrastructure performance (gateway, switch, cable & PoE)

Access point performance and Wi-Fi analysis

Automated testing with one touch

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a) Power on the OneTouchb) Tap the Profile name

c) Tap the profile named “Evaluation_profile”

d) Tap LOAD

STEP 1 – SELECT PROFILE

Note: refer to the appendix if this profile is not listed.

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or

a) Connect to the network using port Ab) Tap or press TEST

STEP 2 – RUN AUTOTEST

Test progress icons

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a) View resultsb) Tap a test for detailsc) Results vary by test type

STEP 3 – VIEW RESULTS

Green √ or red X indicates pass/fail status

Tap HTTP test for details

How to interpret an HTTP web test resultLookup www.google.com

Google = 74.125.224.82

DNS Lookup83ms

TCP SYN (80) 74.125.224.82

TCP SYN/ACK

TCP Connect75ms

HTTP GET

HTTP First Packet

Data Start83ms

HTTP 200 OK

HTTP 2nd … n Packets

Total Time362ms

Data Bytes44K

Rate2.9Mbps

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a) Tap Wi-Fi Analysis

b) Tap the Network tab

c) Tap SORT andselect SSID (A-Z)d) Tap a SSID for detailse) Tap the AP, Clientand Channel icons fordeeper analysis

STEP 4 – ANALYZE WI-FI

APsClientsChannels

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a) Tap the Tools button

b) Tap Wi-Fi

c) Tap Scan Only to disable scand) Identify your SSIDe) Configure your Security f) Return to the Home page

STEP 5 – WI-FI OPERATION(skip step if no Wi-Fi)

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a) Touch a white space and hold for a moment

b) Select Veri-Fi™

c) Return to the Home page

STEP 6 – ADD VERI-FI TEST

Optional: edit test setup

During the Veri-Fi test, UDP traffic is sent between the wired and Wi-Fi connections on the OneTouch at a user-defined rate. The actual throughput, loss, latency and

jitter is measured both upstream and downstream. The percent frame loss determines the pass or fail status.

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a) Touch to start AutoTest

STEP 7 – RUN AUTOTEST

Note: Try adding other test types (Ping, Connect, Web and more). The setup information will vary by test type. Touch and hold a test on the Home page to delete, copy or move it.

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a) Save the test profile

STEP 8 – SAVE A PROFILE(1) Tap the profile name

An “*” after profile name indicates the profile was changed (by adding, deleting or modifying one or more tests)

(2) Tap SAVE (3) Enter profile name and tap DONE

(4) Select the Profile and tap LOAD

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a) Save a report

b) View the report

STEP 9 – SAVE A REPORT

(after running an AutoTest)

(1) Tap OneTouch AT

(2) Tap Save Report

(3) Enter report name and tap DONE

(1) Tap Tools icon (2) Tap Reports(3) Select a report

name and tap VIEW

(4) View the report on the tester, or use the MANAGE

feature to export the

report to a USB flash drive

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a) Capture traffic on Port A

STEP 10 – CAPTURE

(1) Tap Tools icon (2) Tap Capture

(3) Tap START CAPTURE(4) Enter file name

and tap DONE (5) Tap STOP CAPTURE

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(1) Tap the OneTouch icon and find the management port IP address

a) Connect a network cable to the management port on the left side of the OneTouch

b) Access files remotely via your PC

STEP 11 – REMOTE ACCESS

(2) Open your PC web browser and enter the management port IP address

(3) Click Files

(4) Click sdcard/

(5) Click the name of the capture file

(6) Click Save to save file locally

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a) Open the capture file using your favorite packet analyzer

STEP 12 – ANALYZE PACKETS

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You will need to load the “Evaluation_profile” if it is missing from your OneTouch analyzer.1. Copy the file “Evaluation_profile.profile” to a USB drive2. Connect the USB drive to the OneTouch3. Tap the Tools icon4. Tap Profiles5. Tap MANAGE6. Tap IMPORT7. Tap usbstorage8. Select “Evaluation_profile.profile”9. Tap OK10. Tap the back button11. Select “Evaluation_profile”12. Tap LOAD

APPENDIX – LOADING A PROFILE