ONC Consumer Engagement working session Aug 4 2011

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“e-Patient Dave” deBronkart Twitter: @ePatientDave facebook.com/ePatientDave LinkedIn.com/in/ePatientDave [email protected] Let Patients Help Reshaping the Care Relationship in the Age of “e”

Transcript of ONC Consumer Engagement working session Aug 4 2011

Page 1: ONC Consumer Engagement working session Aug 4 2011

“e-Patient Dave” deBronkart

Twitter: @ePatientDavefacebook.com/ePatientDave

LinkedIn.com/in/[email protected]

Let Patients HelpReshaping the Care Relationship

in the Age of “e”

Page 2: ONC Consumer Engagement working session Aug 4 2011

Paternalism is PoisonProxies are

HazardousSometimes Advocates Lose

TouchBottom Line: Ask us.

Page 3: ONC Consumer Engagement working session Aug 4 2011

OpenNotes

• RWJF funded study to collect evidence: What does happen when we get to see our records?– Does the world end for doctors?

• First finding: “When are you starting this thing?”

• Second: PROVIDERS DO NOT PREDICT WELL WHAT THEIR CONSUMERS WANT– “Good idea?” Half of HCPs, 95% of patients– “Patients will worry”: 2/3 of HCPs; few patients– “Patients will be confused”: 2/3 of HCPs; few pts

Page 4: ONC Consumer Engagement working session Aug 4 2011

Markle Foundation meeting

• New York, May 2010– VA, Medicare, Pew Research, Clay Shirky, innovators

• “Give people their data”– “Do people really want it?”

• “Don’t worry about that”

– “What will they doooo with it?”• “Don’t worry about that”

– “Why can’t you just use insurance data?”• “Read e-Patient Dave”

– “What format?”• “Don’t worry about that.”

– “But how can we make it work?”

Page 5: ONC Consumer Engagement working session Aug 4 2011

Voilà:

• Introduced August 2010– VA “My Health eVet” site– Medicare

• Do people want it? First ten weeks:• 85,000 downloads by veterans• 12,000 downloads by Medicare

users• ~100,000 downloads

Page 6: ONC Consumer Engagement working session Aug 4 2011

Voilà:

• 85,000 downloads as of Nov 8• 366,000 as of January 8• 473,000 by April 16 (213,000 unique)• 500,000 by July 25 (285,000 unique)

• Another 90,000 registrants in DOD & Medicare

• And the word hasn’t gotten out yet.• And the tools to value-ize the data are just starting

Page 7: ONC Consumer Engagement working session Aug 4 2011

We (all) deservemodern,

user friendly software

Page 8: ONC Consumer Engagement working session Aug 4 2011

Thomas Goetz, Wired“It’s time to redesign medical data”

Page 9: ONC Consumer Engagement working session Aug 4 2011

Plus:Modern softwareallows mash-ups!

Page 10: ONC Consumer Engagement working session Aug 4 2011

Psoas muscle(My kidney tumor was encroaching on it) my rendering on VisibleBody.com

Page 11: ONC Consumer Engagement working session Aug 4 2011

Why not “Google Earth for my body”?

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“I want to note especially the importance of the

resource that is most often under-utilized in our information systems – our patients”

Charles Safran MD, Beth Israel Deaconess quoting his colleague, Warner Slack MDTestimony to the House Ways & Means subcommittee on health, 2004

Page 14: ONC Consumer Engagement working session Aug 4 2011

“e-Patient Dave” deBronkart

Twitter: @ePatientDavefacebook.com/ePatientDave

LinkedIn.com/in/[email protected]

Let Patients HelpReshaping the Care Relationship

in the Age of “e”