On Site Training MethodsOn Site Training Methods

Chapter # 6Chapter # 6

Orientation Training andOrientation Training andSocializationSocialization

Introduce companyIntroduce company Teach policy and procedureTeach policy and procedure Inform of benefits and servicesInform of benefits and services Benefits enrollmentBenefits enrollment Sign documentsSign documents Clarify employer expectationsClarify employer expectations Introduce facilities and new jobsIntroduce facilities and new jobs

Realistic Job Previews (RJP)Realistic Job Previews (RJP)

EE need to have realistic idea EE need to have realistic idea about job.about job. Information about supervisorsInformation about supervisors How to best succeed on jobHow to best succeed on job Clued in on organizational politicsClued in on organizational politics

On The Job TrainingOn The Job Training

OJT cont.OJT cont.

Most used type of trainingMost used type of training Learn job by observingLearn job by observing ConsCons

Trainer has no skills to teachTrainer has no skills to teach can teach mistakescan teach mistakes Trainer may feel threatened by new employee Trainer may feel threatened by new employee

ProsPros Its cheaperIts cheaper Training transfers immediatelyTraining transfers immediately

OJT cont.OJT cont.

Ters must want to do the trainingTers must want to do the training Ters must get a reward for OJTTers must get a reward for OJT Ters and Tees should be carefully Ters and Tees should be carefully

pairedpaired Use train the trainer programsUse train the trainer programs Ters can not exploit teesTers can not exploit tees

OJT cont.OJT cont.

Tees should b e rotated to account Tees should b e rotated to account for weaker tersfor weaker ters

Firm must realize that it takes Firm must realize that it takes time to train. May slow things time to train. May slow things down.down.

Tees must be able to handle close Tees must be able to handle close supervisionsupervision

Apprenticeship TrainingApprenticeship Training

Done in 612% of all firmsDone in 612% of all firms Implemented by a joint committee Implemented by a joint committee

of labor and managementof labor and management Lasts from 2 to 5 yearsLasts from 2 to 5 years Combines OJT with a minimum of Combines OJT with a minimum of

144 classroom hours144 classroom hours Journeyman are considered role Journeyman are considered role

modelsmodels

CoachingCoaching

EE knows what er thinks of EE knows what er thinks of performanceperformance

Allows ees to improveAllows ees to improve Increased communicationIncreased communication Establish long and short career Establish long and short career

goalsgoals

MentoringMentoring

Have to be carefully chosenHave to be carefully chosen Purpose is to help protege succeedPurpose is to help protege succeed Teach job skillsTeach job skills (HR Society)(HR Society)

Tech Based Training (TBT)Tech Based Training (TBT)

Methods of (tbt)Methods of (tbt)

Floppy dicsFloppy dics CD RomsCD Roms InternetInternet Virtual RealityVirtual Reality

www.Qualcom.comwww.Qualcom.com

TBT cont. Best PracticesTBT cont. Best Practices

Mix TBT with face to face trainingMix TBT with face to face training Most buy rather than build TBT Most buy rather than build TBT

programs.programs. Use only after TNAUse only after TNA Deliver “quick wins”Deliver “quick wins” Deliver real valueDeliver real value

TBT and older employeesTBT and older employeesReduce anxietyReduce anxiety

Cross Training/Job RotationCross Training/Job Rotation

Tees are given various job Tees are given various job assignmentsassignments

Tees need to be full fledged Tees need to be full fledged departmental membersdepartmental members

Great to use to prepare tees for Great to use to prepare tees for future executivesfuture executives

Tees need reinforcement and Tees need reinforcement and feedbackfeedback

Career DevelopmentCareer Development

Where Do I go from here???Where Do I go from here??? Reduce turnoverReduce turnover MotivationMotivation Career goalsCareer goals

Campbels Interest InventoryCampbels Interest Inventory Myers Briggs Type Indicator Myers Briggs Type Indicator