ON-PREMISE PBX VS HOSTED PBX

On-Premise PBX vs Hosted PBX •  There is a strong connection to on-premise PBX systems

because of their familiarity, but what exactly are the differences between that and an online, hosted PBX?

THE SIMILARITIES

The Similarities

As far as the functionality of each system goes, there’s no clear advantage one way or another.

Extension delineation and transfer

Queue creation and management

On hold voice messaging

Voicemail Call routing

Both PBXs are complex networks of connections designed to achieve a host of functions including-

THE LIMITATIONS Each system also encounters its own unique challenges, as well.

The Limitations On-Premise PBX Challenges

Hardware-based systems requires onsite,

physical maintenance and adjustments for any

type of changes

Specially-trained technicians are required

to conduct all routine upkeep

Large financial investments are

required to place and modify system

The Limitations Hosted PBX Challenges:

Reliance on powerful servers to support the software that powers a

hosted PBX

Charges in some cases are by the minute

As far as the challenges that each system faces, the clear advantage goes to the Hosted PBX

THE BENEFITS There are unique advantages to each system as well

The Benefits On-Premises PBX Benefits:

Compared to our traditional notions of

them, modern physical telephone systems have become more advanced and offer more features

than their ancestors

Robust systems can offer mature companies with predictable needs

and linear growth patterns with exactly

what they need

As far as the challenges that each system faces, the clear advantage goes to the Hosted PBX

The Benefits Hosted PBX Benefits

Completely virtual system means that there are little or no

up-front costs to implementation

All hardware offsite is managed by the

system provider and doesn’t drain

resources, time, or opportunity cost to

upkeep

Limitless customization

options that are not dictated by the

parameters of the physical equipment involved and that can grow with a

dynamic organization

Truly satellite access to manage or log

into the system from anywhere in the world that a user

has a data connection or wifi

access

Though each system has clear benefits the Hosted PBX is the winner once again.

GET STARTED TODAY There are more intricate details about versatility and functionality that can be perused at great length on the simple, and newly redesigned Definitive PBX Comparison Guide and Educational Resource

Let us answer your questions And, as always, the world-class, award-winning Customer Support team at VirtualPBX is standing by to help with any additional questions or clarification about various PBX systems, their advantages, and how they can help any business improve their communications and reduce their costs.