On a journey from forensic operations to 99.99% Uptime

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Blake ScrivnerDirector of Cloud, Automation and Tooling

Blackboard

On  a  Journey  from  Forensic  Operations  to  99.99  Uptime

Blackboard  adopting  DevOps

Quick  background  on  Blackboard

• Bb  has  been  in  existence  since  ‘98  (17  yrs)  • International  company  and  client/user  base  • Market  leader  in  the  LMS  space

Our  Capabilities

Birth K-­‐12 ProEd Lifelong  LearningHigherEd

Blackboard  Student    Lifecycle  ServicesMyEdu

Bb Student

Blackboard  Collaborate

Blackboard  Transact

Blackboard  Learn

Learning  Analytics

Consulting  Services

A  little  about  me…

• Director  of  Cloud  Automation  and  Tools  Engineering  at  Blackboard  

• Grew  up  in  the  Bay  Area  and  in  the  tech  industry  since  ’95  

• Passion  for  building  high  performing  teams,  applications,  and  systems  

• automation  Automation  AUTOMATION!!!

Focusing  on  Learn

• Enterprise  box  software  with  bi-­‐yearly  major  releases  • Self  hosting  and  Manage  hosting  • Many  data  centers  throughout  the  globe  • Released  a  SaaS  offering  of  Learn  • Need  to  support  both  worlds  with  tooling  and  process  

Old/Lack  of  Tools  and  Poor  Process

Old/Lack  of  Tools  and  Poor  Process

Modern  Tools  and  Refined  Process

Modern  Tools  and  Refined  Process

I’m  hiring!!

• http://tinyurl.com/BlackboardTools1  

• http://tinyurl.com/BlackboardTools2  

Q&A