Increase Productivity - Minimize Operating Costs - Maximize Budgets OUTPUT

MANAGEMENT

GROUP

MANAGE YOUR ASSETS BY LEVERAGING THE OMG TEAM

Our AMP Team! We have a focused group to help you manage all your mission critical devices that you are dependent upon in your daily operations. Those devices can be various brands and technology types from dot-matrix, thermal. laser, mobile printers, hand-held scanners, and mobile computers. We help support your operations team through in-depth administra­tive duties to manage each of your hardware devices, warranties, supplies and extended ser­vice contracts. We will manage manufacture relationships, provide new product trials, ac­quire special prices, manage order logistics, and manage the asset through its life-cycle. Our services provide you with greater bandwidth, insight and flexibility to control your operations. As a result, you can increase up-time performance, minimize operating costs, and maximize available budgets.

DEDICATED HELPDESK TO MANAGE FIELD SERVICES

Constantly changing your printers and mobile assets can be a challenging administrative task, especially tracking which brand and/or technology, model & serial number are where? Wondering if its covered under warranty or not, who to call. or if they're up for renewal? OMG is focused on simplifying those tasks, providing you with a single point of contact to under­take the administrative duties & manage field services from start to finish. Our robust ticketing systems will track each incident and provide a detailed summary of the action taken. Our reporting will keep you up to date as to which assets are covered under warranty and which need extended coverage.

STREAMLINE SERVICE CONTRACTS FOR MORE CONTROL

& REDUCED COSTS

When you streamline your maintenance support for hardware and your multiple vendor

rela­tionships with a single point of contact, you enhance equipment return on investment,

reduce IT support costs and enable predictable budgeting. We will help you through

consolidated contracts, customized billing, and invoice management, thereby helping you

reduce management headaches and paper chases. They will also manage warranty issues,

problem resolution, and contract currency.

SINGLE SOURCE SERVICES FOR MULTI-VENDOR

HARDWARE REPAIR

Our field services division is recognized for high-quality service with Installations, Help

Desk, On-site Service, Cleaning, and Depot Repair. Our highly trained technicians are local

to your facilities, many of which you may already know as they've been in the industry for

many years. They are certified to service multi-branded technologies and will respond

within one hour of a service called being placed. Whether your need is for an

emergency on-site service, technical support, or help desk, our Asset Management Team

will work to manage and service your devices.

QUICKSHIPWAREHOUSES FOR DEVICE REPLACEMENT,

PARTS & SUPPLIES

OMG is a national provider of printing systems hardware, mobile devices, parts, & supplies. We have aligned four distribution centers nationally to meet the demand of our clients needs for quick shipping printers, mobile devices, parts and supplies. No matter the

technology of choice, the supplies type or media, we will work to manage the logistics of orders, shipping & delivery in a timely manner. Our AMP Team, will also manage the new

asset model number, serial number, and location in our records to keep your records updated & accurate.

AMP SUPPORT DESK

Our AMP team stands ready to assist you with all of your technical, sales, and service inquiries relative to printers, mobility, and scanning devices. Whether its new product information, configuration, installation, supplies or service repair, we are here to undertake the administration on your behalf. OMG Field Service Team is Located across the country and ready to provide you with assistance no matter the time of day or day of the week.

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ASSIGNED REPRESENTATIVE Direct and dedicated point of contact. We are available every day and at any time.

MULTI-VENDOR SERVICE COVERAGE

We manage all your contracts through any vendor and will keep track of all expiration dates and send alert notifica­tions.

- FULL SERVICESWe offer national onsite, nextday, same day & depot service.

(l} SUPPLIES REORDEREasily reorder toner, ribbons, and Labels shipping from multi­ple distribution Locations.

TICKET MANAGEMENT Manage multiple contracts and related support plans. De­tailed reporting for each inci­dent.

4'JD NOTIFICATIONS

Stay up to date on current sup­port tickets and receive status updates from your support representative.

ii::: ASSET MANAGEMENT

Track and manage your hard­ware assets throughout your organization. Ensure optimal performance and consolida­tion .

.&.•>.&, ACCESSIBILITY Flexibility and accessibility are key, so we have multiple methods to reach us via phone, text, email, or your own dedicated web portal.

The Benefits our services provide are greater bandwidth, insight and flexibility, and control of your operations. As a result, you can increase management efficiencies, decrease expenditures and maximize available budgets through:

• Enhanced Manageability: Ensures ease of service management and inventory of your assets

• Consolidated Invoicing : Provides defined billing terms for better money management

• Dedicated Help Desk: Provides a single point of contact for your organization

• Single Point Service : One service organization to service your assets

• Asset Reports : Includes inventory reports, contract expirations, maintenance costs, device performance, and Location activity

• Flexibility: Gives you the ability to add or move any machine at any point

• Savings : Achieve greater savings through pre-pay discounts and addi­tional contract scope

ID OUR EXPERTISE & VENDOR RELATIONSHIPS

We are experienced and diversified with many of the leading manufacturers in hardware printing systems, mobility, & scanning as well as software, service, and supplies. Our direct relationships enable us to provide you with industry leading hardware and solution options, highly competitive pricing, and tailored services to streamline your operations.

Primary Relationships: Technologies & Solutions : • IBM • Printronix

• Lexmark • Industrial Printing

• Thermal Printing

• Laser Printing

• Line Matrix

• Mobile Printing

• Wireless Printing

• Voice Picking

• Imaging

• Barcodes

• Scanning

• Custom Labels

• Generic Labels

• Document Software

• Document Storage

• Signature Capture

• AccuSpeech Mobile

• Dascom

• Compuprint

• Avery/ Monarch

• HP

• Ricoh

• Konica Minolta

• Xerox

• Zebra

• Honeywell

• Sato

• Docpath

• Extendata

• & More

MANAGED PRINT SERVICES

We assess your existing print environment. compile real data and deliver reports that will provide you with the intelligence that will help you to make the best decisions for your business. Those findings will allow us to tailor our AMP team to provide the help desk support where you see relevant.

• Print Assessments

• Blue Print Diagrams

• Device Consolidation

• Print Policy Management

• Project Management

• Deployment & Training

• Remote Monitoring

• Proactive Supplies Management

• Proactive Device Management

• Configuration Management

• Maintenance Services

• Tracking & Reporting

• Continued Process Improvement

• Industry Specific Workflow Solutions

(i)MG ASSET MANAGEMENT TEAM

� 1.866.626.4567output management group 1$ service@outputmgroup.com