Om Final Project Walmart

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    WAL-MARTTHE WORLD BIGGEST RETAILER

    SUSTAINING CORE COMPETENCE AND COMPETITIVE ADVANTAGE

    Presented byPolawat and Mostafa

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    COMPANY ( )REVENUES in $ millions

    Exxon Mobile , .444 851 0

    -Wal Mart Stores , .405 607 0

    Chevron , .263 159 0

    ConocoPhillips , .230 764 0

    General Electric , .183 204 0

    2009 Global Fortune

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    RATAIL INDUSTRY STURCTURE

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    PROCUREMENT

    costsed Relationship with suppliers

    DISTRIBUTION

    -Reduce inventory cost-Efficient distribution (Cross-Docking)

    Organizational Culture:Low cost business model, Sundown rule, 10 feetattitude

    InformationTechnologySystem

    Satellite, Radio Frequency Identification Scanned(RFID), Electronic Data Interchange (EDI)

    MARKETING

    AND SALES

    -A fewpromotion

    CORE COMPETENCE & COMPETITIVE ADVANTAGE

    CORECOMPETENCE

    -

    -Capabilities to

    reduce costacross thevalue chain-

    -Organization

    Culture

    SUPPORTACTIV

    ITIES

    PRIMARYACTIV

    ITIES

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    OUTSOURCING FOR LOWER COST:

    Wal-Mart pressures manufacturers tooutsourcing jobs

    More than 70% of Wal-Mart merchandise has aChinese component

    Wal-Mart is the global leader of outsourcing

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    Wal-Mart is facing stiffer competition everywhere. Indiscounting retailing area, many of its competitors

    Kmart Sears and JC pennyare being revitalized bynew management. In warehouse clubs, its Sams clubsran a poor second to Costco.

    Wal-Mart attracts criticism of environmentalists, anti-globalization activists, womens and childrens rightsadvocates, small business representatives and agrowing number of legislators of varying political hues.

    How can Wal-Mart sustain its competitive advantageand core competence in the US and the world market?

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    Revenue

    Profit

    Marketing Powerover suppliers

    MarketingPower overlabor

    MarketingPower overcustomers

    Outsourcing

    Investment inGreenTechnology

    Investment inprocessimprovement

    CSR Issue

    Unit Cost

    Low Price

    Brand Image

    Sales

    Consumption

    ResourceDepreciation

    CapitalProductivity

    +

    +

    +

    +++++

    +

    +

    ++

    +

    -

    ---

    --

    +

    -

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    BRAND IMAGE

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    Operations

    Strategy

    The Operation's

    Strategic Objectives

    The Operation's

    Competitive Role and

    Position

    Design

    Planning and

    COntrol

    Improvement

    Operation

    Strategy

    Operation

    Manageme

    nt

    InputResources

    OutputProducts and

    Services

    Customers

    WAL-MART GOING GREEN

    To build a moreenvironmentally andsocially responsibleglobal supply chain

    -To be supplied by 100% renewable energy-To create zero waste-To sell products that sustain resources andenvironment

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    Operation Planning and Controlling 1. Increase fuel efficiencyin Wal-Marts truck fleet by 25 percent over three years and

    doubling it within 10 years

    2. Reduce greenhouse gasesby 20 percent in 7 years

    3. Reduce energy use at storesby 30 percent in 7 years

    4. Cut solid waste from U.S. stores and Sams Clubs by 25 percent in three years.

    5. Buying diesel-electric and refrigerated trucks with a power unit that could keep cargo coldwithout the engine running, saving nearly $75 million in fuel costs and eliminating anestimated 400,000 tons of CO2 pollution in one year alone

    6. Making a five-year verbal commitment to buy onlyorganically grown cotton from farmers,and to buy alternate crops those farmers need to grow between cotton harvests.

    7. Promising by 2011 to onlycarry seafood certified wild by the Marine StewardshipCouncil, a group dedicated to preventing the depletion of ocean life from overfishing.

    8. Buying (and selling) 12 weeks' worth ofRestrictions on Hazardous Substances (RoHS)

    -compliant computersfrom Toshiba

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    IN THE WORLD MARKET

    Wal-Marts low price strategy was not successfulin German and Korean Markets because of :

    -Differences in consumption behavior -High cost to invest in IT system -Differences in Organization Culture

    Wal-Mart should use focused-market strategy inthe world market.

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