Ole Sereni Case Study
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Transcript of Ole Sereni Case Study
Ole-Sereni Leverages Technology to Reduce Costs & Increase ProfitsNairobi’s Premier Luxury Hotel Adopts IDS NEXT Fortune Enterprise
About Ole-Sereni
Ole-Sereni is a 134 room hotel located on the border of Nairobi National Park. The hotel is part of the much acclaimed Sarovar Hotels Pvt. Ltd, India.
IDS NEXT’s solutions had been adopted across numerous Sarovar properties and Ole-Sereni wanted to replicate their success.
Software Needs of Ole-Sereni
A luxury hotel in Nairobi Kenya, Ole-Sereni or 'place of tranquility' as its name implies needed a robust solution that integrated all hotel processes from Front Office to Point of Sale, Back Office, Finance, HR and Maintenance.
Ole- Sereni also wanted insights into hotel functioning to better service guests and pre-empt requests.
What They Say
“The advantages of an integrated property
management system are manifold but what
worked so well for us was the ease with which
one can learn how to use the system. ”
Ghulam Samdani, General Manager, Ole-Sereni
IDS NEXT Solution• Ole-Sereni adopted IDS NEXT Fortune Enterprise v4.1 as it offered modules for all major
functional areas of a hotel including Front Office Management, Sales and Marketing, Payroll and Accounts, F&B – the integration across all of these elements through the Property Management System is what has worked well for this one of a kind luxury property.
Front Office Management Point of Sale Accounts
ReceivableSales and Marketing Banquets
Materials Management
Telephone Management
Food and Beverages
Costing
Financial Management HR and Payroll
Maintenance Management
Quality Management
SMS Alerts
K e y M o d u l e s o f I D S F o r t u n e N E X T E n t e r p r i s e D e p l o y e d a t O l e - S e r e n i
Business Benefits to Ole-Sereni
Centralized reservation system in the IDS NEXT property management system ensures efficient management of guest enquiries and helps to collate occupancy and guest information via a user-friendly interface.
Business Benefits to Ole-Sereni
Robust financial accounting system helped maintain updated cash flow statements and ledgers that are viewed across cost-centers.
Proactive planning of marketing strategies with helpful insights on market shifts and client based information.
Business Benefits to Ole-Sereni
Link to online guest history allows hotel to personalize service to guest.
It also allows hotel staff to do an express check-in.
User friendly interfaces offer accurate reports and allow users to highlight discrepancies/ disparities.
Productivity reports have proven to be particularly useful for guest retention.
About IDS NEXT
IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries.
We have a track record that spans +26 years, have earned the trust of over 3200 customers globally, and have a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa.
Our clients include Ramada Hotels, ETA Star, Ramee, Sterling, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, and many more.
Our portfolio of capabilities include Software Development, Mobility Solution and Total Technology Offerings. Our software products address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, and restaurants.
For more about us visit http://idsnext.com/