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    OLDTOWN BERHAD(797771-M) Annual Report 2015

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    II annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    In the midst of our busy and hectic lives, some long for the

    good old days that we grew up in. When everything was

    simple and life was peaceful.

    At OLDTOWN White Coffee, we strive to recreate

    charming memories of good old days.

    So come and rekindle unique memories of atime worth remembering. Come and enjoy the Aroma Of

    Good Times with OLDTOWN White Coffee.

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    2 Our Legacy Vision, Mission Statement & Business Overview

    4 Group Structure

    5 Corporate Information

    6 Board of Directors

    8 Board of Directors Profile

    12 Chairmans Statement

    15 Group Managing Directors Review of Operations

    22 Financial Highlights

    23 Sustainability & Corporate Responsibility

    27 Corporate Responsibility

    29 Corporate Governance Statement

    37 Audit Committee Report

    40 Statement On Risk Management & Internal Control

    42 Additional Compliance Information

    49 Financial Statements

    137 List of Properties Owned by Oldtown Group

    142 Analysis of Shareholdings

    146 Notice of Annual General Meeting

    Proxy Form

    Contents

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    2 annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    OurLegacy

    From the day our proprietary OLDTOWN White

    Coffee blend was formulated, it has been steadfastly

    carried down over the years to this day. Our white

    coffee are roasted and prepared according to

    the original method to ensure that every cup of

    OLDTOWN White Coffee imparts the same full-

    bodied taste, texture and aroma year after year. Our

    commitment to maintain the true essence of our

    heritage has helped us to create a one-of-its-kind

    brand that is renowned the world over.

    To date, our white coffee products are exported to

    more than 14 countries worldwide. Our business also

    includes the OLDTOWN White Coffee chain of caf

    outlets. Carrying the charm of a traditional Ipoh coffee

    shop, we serve a variety of Malaysian delicacies from

    white coffee to toasts, rice and noodles. To date, we

    have more than 200 caf outlets throughout Asia.

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    annual report 2015 3

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    VisionTo be Asia Pacifics Leading White Coffee Brand

    Mission StatementOUR PEOPLE :

    We Believe That Our People Are Our Assets

    We acknowledge and appreciate our people as those who grow

    with us and for their full dedication. We value them for their

    effort and what they are able to bring to the company, hence

    we constantly provide a platform and opportunities for careergrowth and enrichment of knowledge. We cultivate the passion of

    delighting our consumers into all our staffs to bring forth the best

    experience possible.

    Community :

    We Nurture The Community

    We are aware and committed to our community hence we operate

    our business in a manner that does not compromise the wellness

    of our future generations. We are passionate about our corporate

    responsibilities and do our best to provide for the community

    in different ways, from doing our part for the earth we live in to

    providing underprivileged children with better homes. We will not looklightly upon our social responsibilities as we believe in giving back to

    the community as part of the effort towards a better future.

    Our Consumers :

    We Delight Our Consumers with Our Products

    We are consumer centric and are always focused on consumer

    needs. Hence we are dedicated to delighting our consumers with

    all our product offerings, by committing ourselves in sourcing the

    finest ingredients through ethical ways to provide them with the best

    quality products. We hold strongly to our origins in order to bring to

    consumers the authentic experience that they expect to enjoy.

    MOTHER EARTH :We Do Our Part in Saving Mother Earth

    We are attuned with the growing needs to nurture our mother earth

    and to do our part in caring for the environment. With this, we share

    and grow the passion and knowledge of caring for the environment

    with our partners and consumers for them to live this together with

    us as part of our corporate values.

    INVESTORS :

    We Focus on Prospering Our Investors

    We are dedicated to growing and maximising the financial rewards of

    our investors as we see it as a platform for our company to continueto provide to our consumers and the community.

    Business OverviewThe business activities of Oldtown Group can be divided into three

    broad categories as follows:

    Operation of Cafe Chain

    Own Cafe Outlets*

    Franchised Outlets

    Food Processing

    Manufacturing of coffee and other beverages

    Instant Coffee Mix Roasted Coffee Powder

    Instant Milk Tea Mix

    Instant Chocolate

    Marketing and sales of coffee and other beverages

    Instant Coffee Mix

    Roasted Coffee Powder

    Instant Milk Tea Mix

    Instant Chocolate

    Ready-to-drink coffee

    *Own cafe outlets include those that are fully and partially owned.

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    4 annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    OldTown Berhad

    100% Old Town Kopitiam Sdn Bhd

    100% OTK (HK) Investment Limited

    50% OTK Singapore Pte Ltd

    100% Dynasty Kitchen Sdn Bhd

    100% Shenzhen Oldtown White

    Coffee Trading Co., Ltd

    100% White Cafe Sdn Bhd

    100% Gongga Food Sdn Bhd

    100% White Cafe Marketing Sdn Bhd

    100%

    Emperors Kitchen Sdn Bhd

    100% Dynasty Confectionery Sdn Bhd

    100% Esquire Chef Sdn Bhd

    100% Kopitiam Asia Pacific Sdn Bhd

    100% Oldtown Singapore Pte Ltd

    100%

    Old Town Kopitiam

    Butterworth Sdn Bhd

    100% Old Town Kopitiam

    Kuala Lumpur Sdn Bhd

    100% Old Town Kopitiam

    Cheras Sdn Bhd

    100% Old Town (M) Sdn Bhd

    100% Oldtown Logistics Sdn Bhd

    100% Oldtown APP Sdn Bhd

    80% Conneczone Sdn Bhd

    70% Advance City Limited

    50% Plus One Solution Sdn Bhd

    40% OTK Eatery Sdn Bhd

    as at 31 March 2015

    GroupStructure

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    annual report 2015 5

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    Board of Directors

    Board Committees

    Audit Committee Remuneration Committee Nomination Committee

    Dato Wong Guang SengIndependent Non-Executive

    Director

    Tan Chon Ing @

    Tan Chong LingIndependent Non-Executive

    Director

    Datuk Dr. Ahmed Tasir

    Bin Lope PihiePJN, PMP, JSM, FASc

    Independent Non-Executive

    Chairman

    Lee Siew HengGroup Managing Director

    Chuah Seong MengExecutive Director

    Clarence DSilva A/L Leon DSilvaExecutive Director

    Goh Ching MunExecutive Director

    Tan Say Yap

    Executive Director

    Tan Chon Ing @ Tan Chong LingChairman

    Datuk Dr. Ahmed Tasir

    Bin Lope Pihie

    Lee Siew Heng

    Dato Wong Guang Seng

    Goh Ching Mun

    Dato Wong Guang SengChairman

    Datuk Dr. Ahmed Tasir

    Bin Lope Pihie

    Tan Chon Ing @

    Tan Chong Ling

    Company Secretaries

    Wong Wai Foong

    (MAICSA 7001358)

    Ng Bee Lian

    (MAICSA 7041392)

    Tan Hsiao Yuen

    (MAICSA 7056952)Website

    www.oldtown.com.my

    Head Office

    No. 2, Jalan Portland,

    Kawasan Perindustrian Tasek,31400 Ipoh, Perak.

    Tel : (605) 541 5511

    Fax: (605) 541 2860

    Stock Exchange Listing

    Main Market of

    Bursa Malaysia Securities Berhad

    (Listed since 13 July 2011)Stock Name: OLDTOWN

    Stock Code: 5201

    Registrars

    Tricor Investor Services Sdn Bhd (118401-V)

    Level 17, The Gardens North Tower,

    Mid Valley City, Lingkaran Syed Putra,

    59200 Kuala Lumpur.

    Tel: (603) 2264 3883Fax: (603) 2282 1886

    Principal Bankers

    CIMB Bank Berhad (13491-P)

    HSBC Bank Malaysia Berhad(127776-V)

    Registered Office

    Level 18, The Gardens North Tower,

    Mid Valley City, Lingkaran Syed Putra,

    59200 Kuala Lumpur.

    Tel : (603) 2264 8888

    Fax: (603) 2282 2733

    Statutory Auditors

    Messrs. Deloitte (AF0080)

    Chartered Accountants

    Level 2, Weil Hotel

    292, Jalan Sultan Idris Shah,

    30000 Ipoh, Perak Darul Ridzuan

    Tel: (605) 254 0288

    Fax: (605) 254 7288

    Datuk Dr. Ahmed Tasir

    Bin Lope PihieChairman

    Dato Wong Guang Seng

    Tan Chon Ing @ Tan Chong Ling

    CorporateInformation

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    Notes:-

    1. Family Relationship with Director and/or Major Shareholder

    (i) Mr Lee Siew Heng is a deemed substantial shareholder of

    Oldtown Berhad.

    (ii) Mr Lee Siew Heng is the brother of Mr Lee Siew Ming, a

    deemed substantial shareholder of Oldtown Berhad.

    Save as disclosed herein, none of the Directors has any family

    relationship with any Director and/or major shareholder of

    Oldtown Group.

    2. Conflict of Interest

    Save for related party disclosures as disclosed under Note 25

    to the Audited Financial Statements of this Annual Report and

    the Circular to Shareholders dated 19 August 2015 which is

    despatched together with this Annual Report, the Directors haveno conflict of interest in any business arrangement with the

    Company and its subsidiaries.

    3. Conviction of Offences

    None of the Directors has been convicted of any offence within

    the past 10 years other than possible traffic offences.

    4. Directors Shareholdings

    The details of Directors interest in securities of the Company

    are set out in the Analysis of Shareholdings on page 143 of this

    Annual Report.

    5. Attendance of Board Meetings

    The details of attendance of Directors at the Board Meetings are

    set out in the Corporate Governance Statement on page 34.

    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    01.Datuk Dr. Ahmed Tasir Bin Lope Pihie

    02.Lee Siew Heng

    03.Tan Chon Ing @ Tan Chong Ling

    04.Dato Wong Guang Seng

    05.Chuah Seong Meng

    06.Clarence DSilva A/L Leon DSilva

    07.Goh Ching Mun

    08.Tan Say Yap

    6 annual report 2015

    BoardofDirectors

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    annual report 2015 7

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    01 0207 0405 06 0803

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    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    8 annual report 2015

    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    Datuk Dr. Ahmed Tasir Bin Lope Pihie, a Malaysian, aged 64,

    is the Independent Non-Executive Chairman of Oldtown Berhad

    and was appointed to the Board on 10 November 2009. He is the

    Chairman of the Nomination Committee and a member of the Audit

    Committee and Remuneration Committee respectively. He holds a

    Doctor of Philosophy (PhD) in Science and Technology Policy from

    the University of Manchester, Master of Science in Seed Technology

    from the University of Edinburgh, Scotland and a Bachelor in

    Agriculture Science from the University of Malaya. He was with the

    Malaysian Agricultural Research and Development Institute (MARDI)

    from 1972 to 1992 and last held the post as a Director before he

    left the Institute. He was the Chief Executive Officer of the Malaysia

    Industry-Government Group for High Technology (MIGHT) from

    1993 to 2008. He is presently the Chairman of Strand Aerospace

    Malaysia Sdn Bhd; President and Director of Inno Bio Ventures Sdn

    Bhd, Inno Biologics Sdn Bhd, Inno Bio Diagnostics Sdn Bhd, Director

    for Universiti Kebangsaan Malaysia (UKM), MARA Aerospace &

    Technologies Sdn Bhd and several private companies including A7N

    Sdn Bhd and R7 Sdn Bhd.

    Lee Siew Heng, a Malaysian, aged 49, is the Group Managing

    Director of Oldtown Berhad and was appointed to the Board on

    30 November 2007. He is also a member of the Remuneration

    Committee. He brings with him invaluable industry experience,

    having accumulated more than 23 years of experience in the

    manufacturing and retailing industries, of which more than 13 years

    is in the coffee beverage industry. He has been instrumental in

    the growth and development of the Oldtown Group of Companies

    and has been a key driving force in the expansion of the Groups

    beverage manufacturing and cafe chain operation businesses. Upon

    completion of his secondary education in 1986, he started his career

    as a Production Manager of Chong Ngai Knitting Factory Sdn Bhd, a

    garment manufacturer and was later promoted to the position of a

    General Manager. He left the company in 1997 to become a Director

    of CN Supplies Sdn Bhd which was trading in hotel supplies. In 2001,

    he joined White Cafe Marketing Sdn Bhd, a company in the Oldtown

    Group as a Managing Director and was subsequently re-designated

    as the Group Managing Director of Oldtown Group in 2009. He

    holds directorships in several private companies and is currently the

    Chairman of Old Town International Sdn Bhd, the holding company of

    Oldtown Berhad.

    BoardofDirectors'Profile

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    annual report 2015 9

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    Dato Wong Guang Seng, a Malaysian, aged 63 is an Independent Non-

    Executive Director of Oldtown Berhad and was appointed to the Board

    on 1 April 2014. He was appointed Chairman of the Audit Committee on

    3 November 2014. He is also a member of the Nomination Committee

    and Remuneration Committee. Dato Wong is a Fellow of the Institute

    of Chartered Accountants (England & Wales) as well as a Chartered

    Management Accountant (UK). He is also a member of Malaysian

    Institute of Accountants (MIA), Malaysian Institute of Certied Public

    Accountants (MICPA) and an Associate of Chartered Tax Institute of

    Malaysia (ACTIM).He holds a Master Degree in Business Administration

    (MBA) from the Cranfield Institute of Technology (UK). Dato Wong has

    served Deloitte for over 41 years, holding various positions including,

    Head of Clients and Markets as well as Exco Member of Deloitte

    Malaysia. He is currently an Executive Director of AG Legal Tax Services

    Sdn. Bhd. Dato Wong also sits on the board of Unisem (M) Berhad as an

    Independent Non-Executive Director.

    Tan Chon Ing @ Tan Chong Ling, a Malaysian, aged 54, is an

    Independent Non-Executive Director of Oldtown Berhad and was

    appointed to the Board on 7 November 2012. He is the Chairman of the

    Remuneration Committee and is a member of the Audit Committee and

    Nomination Committee of Oldtown Berhad. He graduated with a honours

    degree in Bachelor of Civil Engineering from the National University of

    Singapore in 1985. He joined WTS Konsultant in Kuching from 1985

    to 1990 as a Civil Engineer. He was the Managing Director of Uomo

    Donna Sarawak Sdn Bhd from 1991 to 1993 and was appointed Chief

    Executive Ofcer of PT Indoscala, Indonesia, a wholesaler and retailer

    of ladies apparel, from 1993 to 1996. He is a business entrepreneur

    with more than 18 years of experience in construction and property

    development which include a golf course township development. Mr

    Tan is the founder and Vice Chairman of Eduland China with 13 years

    of experience in the setting up, operation and franchise of a chain of

    Bilingual Early Childhood Education centres in Shanghai City, Suzhou

    and Zhejiang Provinces to provide quality early childhood care and

    education at purpose built kindergarten buildings located at premium

    township and residential area.

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    10 annual report 2015

    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    Clarence DSilva A/L Leon DSilva, a Malaysian, aged 54, is an Executive

    Director of Oldtown Berhad and was appointed to the Board on 10

    November 2009. He has over a span of 32 years in the Food Service

    industry where he managed several International Brands and has done

    start up for new food business in Indonesia, Thailand, Philippines, Hong

    Kong and Malaysia and served in several senior positions with several

    Multi-National Companies.He graduated with a Bachelor of Business

    Administration from the California Technical College, United States in 1982.

    His career started in 1983 when he joined Kentucky Fried Chicken as a

    Management Trainee. In 1989, he took up employment with Carls Jr. Asia

    Development Corporation, part of the MBF Group of Companies and was

    eventually promoted to General Manager of the brand in Thailand. In 1998,

    he joined Sushi Kin Sdn Bhd as the General Manager/Chief Operating

    Officer and was appointed to the Board of Directors of the company in

    2000. In 2003, he joined Yoshinoya Food Systems, part of the Wing Tai

    Asia Limited in Singapore as the Chief Operating Officer. In 2006, he took

    up the position of Chief Operating Officer with FB Food System (HK) Ltd, a

    subsidiary of Far East Consortium, Hong Kong. He joined Oldtown Group of

    Companies in 2009 and is currently the Chief Operating Officer of the Food

    and Beverage (F&B) Sector of the Oldtown Group. His main responsibilities

    include overseeing the domestic and international F&B operations,

    distribution and logistics as well as the development of the F&B franchise

    business of the Group.

    Chuah Seong Meng, a Malaysian, aged 40, is an Executive Director

    of Oldtown Berhad and was appointed to the Board on 10 November

    2009. He graduated with a Bachelor of Business, majoring in Marketing

    from the University of Tasmania, Australia in 1997. He is also a certified

    marketer of the Chartered Institute of Marketing, United Kingdom. He has

    more than 17 years of extensive experience in Sales and Marketing. His

    career started in 1997 as a Sales Executive with Besta Computerized

    Dictionary Sdn Bhd, a distributor of computer dictionary products. He

    joined White Cafe Sdn Bhd in 1999 as Marketing Manager and was

    promoted to Senior Marketing Manager in 2003 and subsequently the

    Group Marketing General Manager in 2007. He currently assumes the

    role of Chief Operating Officer of the Fast Moving Consumer Group

    (FMCG) sector of the Group. He is responsible for the overall business

    strategy formulation, objectives setting and strategy implementation

    for all FMCG activities and businesses including sales and marketing,

    manufacturing and research and development functions. He is also

    heading the Group Marketing Communication Division.

    BoardofDirectors'Profile

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    annual report 2015 11

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    Goh Ching Mun, a Malaysian, aged 44, is an Executive Director of

    Oldtown Berhad and was appointed to the Board on 30 November 2007.

    He is also a member of the Remuneration Committee. He completed his

    secondary education in 1988. As the co-founder of Oldtown Group of

    Companies, he has accumulated more than 22 years of experience in

    the coffee manufacturing industry. His career started in 1983 when he

    was involved in the family business of operating the Nam Heong Coffee

    Shop in Ipoh. Subsequently in 1999, he co-founded and established

    White Cafe Sdn Bhd where he was appointed Product Research and

    Development Director and was then responsible for the formulation of

    the blend of white coffee that is currently produced by the Group and the

    product research and development activities of the Group from 1999 to

    2013. Mr Goh & Mr Tan Say Yap are currently assuming a co-advisory

    role to the Group Managing Director in matters relating to the FMCG

    segment in relation to the production of coffee mixtures.He is also the

    Chairman of the Corporate Social Responsibility (CSR) Committee that

    carries out the social responsibility functions of the Group via Oldtown

    Children Care Fund (OCAF) and Oldtown Earthcare activities. He is a

    director of several private companies which are involved in property

    investments and cafe and restaurant business.

    Tan Say Yap, a Malaysian, aged 40, is an Executive Director of Oldtown

    Berhad and was appointed to the Board on 10 November 2009. He

    has more than 15 years of experience in the coffee manufacturing

    industry. As the co-founder of the Oldtown Group of Companies, he

    is instrumental in the formulation of the blend of white coffee, which

    started the beverage manufacturing business of the Group. He obtained

    a Diploma in Hotel Business Management from Syuen Hotel and Catering

    Management Institute, Ipoh in 1996. His career started in 1997 as

    Commis One at the Pangkor Laut Resort Hotel where he was mainly

    involved in the preparation of food for the hotels food and beverage

    outlets. In 1999, he co-founded and established White Cafe Sdn Bhd

    and was appointed Director of White Cafe Sdn Bhd. He was appointed

    Business Development Director of Kopitiam Asia Pacic Sdn Bhd and

    was responsible for the cafe outlet operations from 2005 to 2009

    and held the position of Corporate Relations Director where he was

    responsible for fostering corporate relations with franchisees, landlords,

    business associates and business partners from 2009 to 2013. Mr Tan

    and Mr Goh are currently assuming a co-advisory role to the Group

    Managing Director in matters relating to the FMCG segment in relation to

    the production of coffee mixtures.

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    12 annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    Datuk Dr. Ahmed Tasir

    Bin Lope PihiePJN, PMP, JSM, FASc

    Independent

    Non-Executive Chairman

    Chairman'sStatement

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    annual report 2015 13

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    We are managing our business to deliver positive contributions to

    our shareholders despite the challenging business environment.

    The Group generated a net cash inow of RM62.215 million from

    operations (compared to RM68.670 million in FY2014) on the back

    of the strong EBITDA of RM83.975 million for FY2015.

    The fixed deposits, cash and bank balances as at 31 March 2015

    amounted to RM134.981 million against a total debt of RM19.501

    million. As a result, the Group was in a net cash position of

    RM115.480 million as at 31 March 2015.

    The Groups financial position remains strong.

    Rewarding our Shareholders Dividend

    We are always grateful for the support of our shareholders,

    and remain committed to pay out at least 50% of our net profit

    as dividends. We seek to distribute a reasonable portion of the

    Companys profit each year, taking into account numerous factors,

    including the prevailing economic conditions and prospects in

    the markets in which we operate, anticipated capital expenditure,

    prospective acquisition opportunities, the availability and cost of

    borrowings and the need to reward shareholders for their investment

    in the Company.

    A first interim single-tier dividend of 3.0 sen per share amounting to

    RM13.264 million was paid on 16 April 2015 in FY 2015.

    The Board of Directors further recommended a final single-tier

    dividend of 3.0 sen per share, based on the share capital of 442.135

    million ordinary shares, net of treasury shares held by the Company

    as at 31 March 2015. The recommended final single-tier dividend is

    subject to the approval of the shareholders at the forthcoming Annual

    General Meeting.

    Should the proposed nal single-tier dividend of RM13.264 million

    be approved by the shareholders at the forthcoming Annual General

    Meeting, the cumulative total dividends will amount to RM26.528

    million. This will translate to 55.9% of the profits attributable to the

    owners of the Company.

    Dear Shareholders,

    On behalf of the Board of Directors, I am pleased to present the Annual Report and the Audited Financial

    Statements of Oldtown Berhad and its Group for the financial year ended 31 March 2015.

    This has been another year of success despite the challenging business environment.

    Strong Overall Financial Performance

    The Groups strong fundamentals had enabled us to deliver a

    net prot of RM49.080 million on the back of the revenue of

    RM397.740 million amidst a challenging and volatile business

    environment during the financial year.

    Our Dual Engines of Growth Caf Chain Operations

    and Manufacturing of Beverages Operations

    The caf chain operations segment continued to be the largest

    revenue contributor to the Group, bringing in 55% of the FY2015

    revenue whilst the remaining 45% was contributed by the

    manufacturing of beverages segment.

    The caf chain operations registered a total revenue and profit before

    tax of RM217.059 million and RM26.216 million respectively, whilst

    the Groups manufacturing of beverages segment reported revenue of

    RM180.636 million and prot before tax of RM38.087 million in FY2015.

    The Groups FY2015 profit before tax included an impairment

    on goodwill of RM3.50 million. The impairment on goodwill was

    primarily attributable to the unanticipated change in the business

    environment of one of our subsidiaries which has caf outlets in an

    area where construction projects are in progress. This, coupled with

    increased competition, caused lower customers patronage.

    Sustainable Earnings

    The Group registered a net profit attributable to owners of the

    Company of RM47.494 million in FY2015 against the net prot

    attributable to owners of the Company of RM48.938 million in

    FY2014, which translated into earnings per share of 10.61 sen for

    FY2015 against FY2014 earnings per share of 10.93 sen, based

    on the issued and paid-up share capital base of 447.758 million

    ordinary shares at RM1.00 each.

    Strong Financial Position

    Shareholders funds increased by RM3.779 million to RM333.069

    million for FY2015. Gearing ratio improved from 0.07x in FY2014 to

    0.06x in FY2015. The reduction in the gearing ratio was mainly due

    to the repayment of term loans.

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    14 annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    Business Prospects

    Despite a challenging external environment, the Malaysian economy

    is expected to register steady growth of 4.5% - 5.5% in 2015,

    supported mainly by sustained expansion in domestic demand amid

    strong domestic fundamentals and a resilient export sector. Domestic

    demand will continue to anchor growth in 2015, driven by private

    sector spending. After registering five consecutive years of above-

    average growth rates, private consumption is expected to grow by

    6.0% in 2015. While the implementation of the GST in April 2015

    and lower earnings in the commodity-related sectors are expected

    to affect spending, this will, however, be partially mitigated by higher

    household disposable income, lower fuel prices and the continuous

    measures by the Government to assist low-and middle-income

    households.

    In Asia, growth is expected to be sustained in 2015, supported

    by the continued expansion in domestic activity and improving

    external demand. Of significance, capital spending, particularly on

    infrastructure development, will continue to support the expansion

    in domestic demand. In the external sector, the improving growth

    prospects of several advanced economies, particularly the US,

    will continue to benefit Asias export performance. Nevertheless,

    the degree of improvement will vary across economies based on

    their trade exposure, especially to the US and China. For the major

    commodity exporters in the region, the lift from improving external

    demand could also be partly mitigated by the lower commodity

    prices. Overall, the Asian region is projected to remain an important

    driver of global economy activity, contributing to over 50% of global

    growth in 2015.

    Although the Group is well-positioned for growth, the year ahead will

    continue to be a challenging one in the midst of operating under a

    competitive business environment.

    We will focus on growing both our caf chain outlets and

    manufacturing of beverages products in existing core markets and

    new markets. We will continue to develop and protect our brand,

    and build on the strength of our business model by improving on the

    distribution network, expanding the manufacturing capabilities and

    increasing product and service innovation.

    We have already built a strong brand equity position, and this will

    allow us to boost our market share. I am confident that we have the

    business strategies as described in detail in the Group Managing

    Directors Review of Operations of the Company in this Annual

    Report, a strong management team, dedicated staff and resources

    to achieve sustainable growth and to deliver greater value to our

    consumers, customers and shareholders.

    Acknowledgement

    On behalf of the Board, I would like to take this opportunity to

    express my gratitude to all shareholders, bankers, customers,

    business partners and regulatory authorities for their continued

    support, guidance and assistance extended to the Group. The Board

    would like to express its appreciation to the management and

    employees of the Group for their hard work, dedication and loyalty.

    The Board also would like to express its highest appreciation to Mr

    Mark Wing Kong who resigned as director on 3 November 2014, for

    his invaluable contribution to the Group..

    Datuk Dr. Ahmed Tasir bin Lope PihieChairman

    Chairman'sStatement

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    annual report 2015 15

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    Despite the solid growth in the Groups revenue, the Prot Before Tax

    (PBT) decreased by RM2.203 million or approximately 3.3%, from

    RM66.368 million for FY2014 to RM64.165 million for FY2015.

    The reduction was primarily attributable to the RM3.50 million

    impairment on goodwill. The impairment on goodwill was primarily

    attributable to the unanticipated change in the business environment

    of one of our subsidiaries which has caf outlets in an area where

    construction projects are in progress. This, coupled with increased

    competition, caused lower customers patronage.

    The Group generated a prot after tax (PAT) of RM49.080 million

    on the back of the revenue of RM397.740 million in FY2015.

    Excluding the impairment on goodwill, PAT was marginally higher.

    The Groups caf chain operations recorded PBT of RM26.216

    million for FY2015 on the back of the revenue of RM217.059 million.

    This represents a 16.4% drop in PBT as compared to RM31.341

    million achieved in FY2014 (mainly due to impairment on goodwill of

    RM3.50 million). Generally, the protability of cafe chain operations

    was negatively impacted by the twin effects of the tight labour

    market and increasingly competitive market conditions.

    The manufacturing of beverages segment recorded revenue of

    RM180.636 million and PBT of RM38.087 million for FY2015.

    The revenue and PBT were RM175.112 million and RM35.929

    million respectively for FY2014. The increase in PBT of 6.0% was

    attributable to the reorganization and realignment of distributors

    coverage in the domestic market as well as the positive impact from

    the weak Ringgit Malaysia (RM) against foreign currencies.

    Overall Financial Review - Commendable

    Performance with Resilient Balance Sheet

    A strong operating and financial performance has been achieved

    for FY2015. The revenue of the Group increased by approximately

    1.9% from RM390.194 million for the year ended 31 March 2014

    (FY2014) to RM397.740 million for FY2015. This was mainly

    attributable to the growth in revenue of both caf chain operations

    and manufacturing of beverage segments.

    In FY2015, the Groups total revenue rose to RM397.740 million, an

    increase of RM7.546 million or 1.9% compared to the previous year.

    The manufacturing of beverages segment reported the strongest

    growth, increasing by 3.2% to RM180.636 million. The Cafoperations segment posted marginal growth, increasing by 0.9% to

    RM217.059 million in revenue. Both business segments continued

    to grow, owing to rising consumption demand in our domestic

    and regional markets, which are well supported by their strong

    economies and fast-growing middle class consumers.

    The business environment for the food and beverages sector has

    become more challenging due to rising operating costs. However,

    the Group has implemented effective cost management measures to

    mitigate increase in such costs.

    Oldtown Berhad is forging ahead with a strong and successful brand as a trusted food and beverage

    entity with a sound integrated business model. We are continuously working to ensure our products

    evolve with the changes in consumer lifestyles and preferences. The solid financial performance

    achieved during the financial year ended 31 March 2015 (FY2015) is a good testimony of our effective

    business strategies and a sound integrated business model.

    GroupManagingDirector's

    ReviewofOperations

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    OLDTOWN BERHAD (797771-M)Incorporated in Malaysia

    Lee Siew Heng

    Group Managing Director

    GroupManagingDirector's

    ReviewofOperations

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    annual report 2015 17

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    OPERATIONS REVIEW

    Cafe Chain Segment

    The caf chain operations segment continued to be the main

    revenue contributor to the Group, attributing 55% of the consolidated

    revenue for FY2015 (54% of the consolidated revenue for FY2014).

    The Oldtown Group spearheaded the development of the Asian-

    styled caf chain in 2005 with our first outlet in Ipoh, and this year

    2015 marks our 10th anniversary for our caf operations. Since

    2005, the Group has transformed from a small domestic caf chain

    to a significant international player. Our sustainable development

    strategy remained on track and we made good progress with steady

    growth in our business performance.

    As at 31 March 2015, the Group has a total of 245 caf outlets in

    Malaysia, Singapore, Indonesia and China. Amongst the 245 caf

    outlets, 93 are fully owned caf outlets, 17 partially owned outlets,

    119 franchised and 16 licensed outlets. In the countries where we

    operate our caf chain, we strive to provide to each customer a

    unique dining experience to enjoy food and beverages which are

    customized to local requirements and expectations with their friends

    and family members.

    Domestic Market Challenging and competitive

    Our domestic caf operations continued to be the key driver of the

    Groups results. Having contributed to approximately 91% of the

    Groups total caf operations revenue, our business operations

    in Malaysia provide a solid foundation for accomplishing an even

    greater market penetration and expansion of our business. We are

    positioning ourselves to penetrate into new market segments and

    strengthen our leading market position as the largest Asian-styled

    caf chain operator in Malaysia.

    Since the introduction of our first Generic Outlet back in 2005,

    we have progressed upscale to create Signature Outlets in 2008

    and Basic Kiosk Outlets in 2012. The evolution and innovation has

    continued, with the roll-out of our first Grand Outlet in 2013, and

    during the year under review, we have successfully opened another

    two (2) Grand Outlets, one (1) each in Johor Bahru and Melaka. As

    our society becomes more affluent, customer profiles have become

    increasingly segmented into niche markets. By broadening our caf

    chain portfolio, we have been able to satisfy dif ferent customer

    segments in the market place.

    Our Groups main objective is to continuously and consistently

    provide our customers with superior quality service and in-store

    experience. Our constant focus and commitment are on serving the

    vast majority of the citys population with affordable, quality meals

    whenever and wherever they need them near their homes and

    next to their offices.

    The Group places the greatest importance to customer satisfaction

    and thus, it has from time to time introduced new products to bring

    customers fresh dining experiences. In addition, the Groups wide

    variety and quality food offerings under the OLDTOWN brand have

    always maintained its competitiveness in terms of price. In this

    connection, we launched a new menu in March 2015 to deliver even

    more delights in taste to our customers.

    International Markets Expanding

    As at 31 March 2015, a total of 31 OLDTOWN caf outlets were

    operating in Singapore, Indonesia and China as compared to 30 outlets

    as at 31 March 2014. The expansion of our caf chain beyond Asias

    border became a reality when the first licensed outlet opened its doors

    for business in Melbourne, Australia on 16th June 2015.

    As our operations continue to expand overseas, we face challenges

    in new markets and cultures, each with different types of customers

    demanding for unique and appealing products. We continuously

    strive to offer our customers superior value and satisfaction, focusing

    not only on product range, but also on the services we provide.

    During the year, OLDTOWN cafe outlets in Singapore had to face

    the effects of an increasingly t ight labour market and high rentals.

    In order to manage property rentals and related expenses, Oldtown

    will focus on promoting the Basic concept model with smaller

    sized outlets to lower operating costs for future caf outlets in the

    Singapore market.

    For the Indonesian market, thus far, the sub-licensing model has

    proven to be successful, as we managed to increase another two (2)

    new caf outlets in FY2015. We were operating a total of twenty (20)

    caf outlets in Indonesia as at 31 March 2015.

    To facilitate our expansion of cafe outlets in Southern China, Oldtown

    Logistics Sdn Bhd, a wholly-owned subsidiary company of Oldtown,

    entered into a conditional agreement on 27 January 2015 to

    acquire 51% stake in April Eight (China) Limited (AEC), which has a

    subsidiary company that is involved in the central kitchen business

    in Guangzhou. The expansion of cafe outlets in Southern China will

    be dependent on the support of a central kitchen whose primary

    role would be to ensure that the products supplied to the caf

    outlets meet the specifications and food safety standards of the local

    authorities in Southern China and OLDTOWN. The central kitchen

    would also allow for a more consistent delivery of quality products to

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    18 annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    the outlets whilst ensuring price efficiency as a result of consolidated

    procurement procedures.

    The Group appointed OTK (Australia) Sdn Bhd as Master Licensee to

    spearhead the Groups expansion of OLDTOWN caf operations in

    Australia through the execution of a Master License Agreement on

    19 May 2014. Our venture into the Australian market forms part of

    the Groups overall international expansion plans and is consistent

    with the Groups aspirations to become Asia Pacics Leading White

    Coffee Brand.

    Manufacturing of Beverages Segment Another Record Year with Solid Performance

    The Groups manufacturing of beverages segment continued to grow

    from strength to strength in FY2015 with a revenue of RM180.636

    million, up from RM175.112 million in FY2014. This business

    segment accounted for 45% of the Groups total revenue.

    The positive FY2015 results reaffirm our business strategies, which

    are to focus on our core markets in Asia, build on our key capabilities

    to compete, invest in the development of our brand, drive innovation

    for expansion into attractive growth categories and improve our

    market presence.

    Following the paths of our record performance in FY2014, this

    year, we have maintained the growth momentum and generated

    RM180.636 million of revenue or an increase of 3.2%. The

    prot before tax (PBT) grew by 6.0% to RM38.086 million, up

    from RM35.929 million in FY2014. We believe that this record

    performance further underlines the growing demand for our unique

    white coffee beverages.

    A successful innovative business model complemented by our

    strong brands, distribution and marketing expertise has enabled us

    to respond to changing consumer preferences and played a vital

    role in driving growth and demand. To grow this segment, we have

    developed and launched a new product known as OLDTOWN 3

    in 1 Less Sugar White Coffee to suit consumer with dif ferent taste

    preferences in FY 2015.

    Domestic Market Stiff Competition

    In recent years, more competitors are striving to grow their

    market share and increase their brand equity value to attract

    more customers. Backed by the scale of our business and the

    diversity of our product range, we have been able to stay aheadof the competition. In this difficult business environment, we have

    maintained our competitiveness and marketed our position through

    the disciplined implementation of our business initiatives, process

    enhancement and sustainability during the past few years.

    In FY2015, the domestic market remained as our single largest

    market for our white coffee products and we maintained our

    dominant position in the white coffee segment in Malaysia. Our

    differentiated brand marketing, leveraging on the origins of white

    coffee is reaping rewards as our marketing research data revealed

    success in reaching the targeted market segment.

    In order to reiterate our OLDTOWN brand association with white

    coffee, Oldtown has teamed up with Ernest Zacharevic, a renowned

    Lithuanian artist to create the Art of OLDTOWN as a celebrationof the heritage and history shared between Ipoh, Old Town and

    OLDTOWN White Coffee. In conjunction with this collaboration,

    Zacharevic demonstrated his unique artistic creativity through

    the painting of seven (7) murals to celebrate Ipoh, Old Town, the

    birthplace of white coffee.

    We will consistently invest in advertising, promotional and marketing

    campaigns to promote OLDTOWNs branding and to enhance

    its brand equity value and customer loyalty in the marketplace.

    We appreciate that a successful brand strategy is important to

    the growth of our business, especially in influencing consumerspurchasing decisions.

    To deliver sustainable and profitable growth, we expanded our

    domestic distribution network to increase our footholds in the local

    market through the reorganisation of the market coverage of local

    distributors. New distributors have been appointed in East and West

    Malaysia in mid-2014. As a result of the successful outcome of the

    reorganisation, our domestic market recorded positive growth in

    revenue in FY2015.

    Our marketing and promotional campaigns are comprehensive

    to ensure in-depth coverage of every customer group in the

    demographics. These include print media, such as major stream

    newspapers and magazines; the digital media world such as radio

    and TV commercials; online media and social networks. These

    advertisements have complemented well with the Companys

    continuous promotional activities throughout the year. During the

    year, we organised various on-the-ground events such as consumer

    contests, product testing and sampling, road shows and participated

    in expos and exhibitions.

    Since the introduction of OLDTOWN white coffee products in 1999,

    we have grown our brand over the years to become a trusted brand

    recognised for its quality. We believe, by continuing to invest in our

    brand, OLDTOWN will be able to maintain its dominant presence in

    the domestic market.

    GroupManagingDirector's

    ReviewofOperations

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    annual report 2015 19

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    International Market Vast opportunities

    Currently, our OLDTOWN white coffee products are widely

    distributed in the Asia Pacic region, and through an extensive

    distribution network, our products can be found in fourteen (14)

    countries. For the FY2015, the export market contributed about

    57% of the Groups manufacturing of beverages division revenue.

    The on-going branding and marketing campaigns coupled with the

    continued customisation of products have contributed to the robust

    business momentum in overseas markets.

    This international business segment grew strongly in FY2015with higher sales in the Asia region, particularly in Taiwan and

    Singapore. The growth in Asia was mainly attributed to the

    comprehensive distribution networks.

    As Hong Kong is also one of the largest export markets for the

    Group and an important link to China, we have intensified our

    advertising campaign by displaying OLDTOWN advertisements at

    various MTR stations (underground train system) in Hong Kong in

    November-December 2014 to create greater awareness of our

    beverage products. Amongst the busiest MTR stations that have

    displayed OLDTOWN advertisement during the year-end holidayseason were Mong Kok Station, Admiralty Station, Kowloon Tong

    Station and Shatin Station. We wish to raise brand awareness

    through Hong Kongs MTR stations and to enhance brand value by

    advocating True White Coffee pioneered by Oldtown.

    The Group can widen its market reach through multi-layered

    distribution network comprising third-party distributors, wholesalers

    and retailers where they will carry and distribute our beverage

    products in various distribution points. This gives us access to

    a wider spectrum of traditional and modern trade channels

    from small retailers, through to wholesalers, supermarkets andhypermarkets. In addition, our Group also leverages on the online

    platform and business-to-consumer e-commerce portal in China to

    reach its consumers.

    In China, Tmall flagship store was launched in April 2014 with a

    primary objective to expand our market penetration in China. Tmall

    was selected in view of its business model, which only accepts

    trusted brand names, and hence, there is an assurance that

    products sold online are genuine. The Group has also developed

    its own unique marketing and communication proposition in Weibo

    China since October 2013. Weibo would act as a diverse and

    dynamic platform for us to communicate and interact with our target

    audiences through one of the most popular social media websites in

    China today. This form of advertisement costs significantly less than

    the traditional advertising methods.

    Pursuing Growth

    Caf Chain Operations and Manufacturing of Beverages

    Building a brand that is acceptable by our consumers is central to

    our strategy for sustainable growth. By ensuring the quality and value

    of our products and services, we are able to consistently deliver our

    promises to our consumers and provide them with fuss free dining

    that they can enjoy.

    Caf Chain

    We are delighted to report that our caf chain operations, which

    is celebrating its 10th anniversary, experienced a successful and

    productive year in FY2015. Our sustainable development strategy

    remained on track and we made good progress with steady growth

    in our business performance. We shall continue to expand the caf

    network via our franchise and licensing programmes locally and

    internationally, in addition to the establishment of our fully or partially

    owned outlets to fuel further growth in our business.

    The Group has evolved from an initial domestic operated caf

    chain to become a regional player where we have undergone a

    tremendous change by expanding into the other Asian regions over

    the years since 2005. We marketed our products to Singapore in2008, a proximate market that has an almost similar consumer taste

    profile to Malaysia, followed by Indonesia and China in 2011.

    Going forward, the caf operations intends to promote the lower

    cost model (known as OLDTOWN White Coffee Basic) in Malaysia

    with an estimated ten (10) new outlets for the financial year ending

    31 March 2016 (FY2016). The caf operations will also penetrating

    into the kids and family segment with the launch of its Kids and

    Family marketing programs in FY2016, which is expected to improve

    the frequency of consumer visits to its caf outlets.

    In addition, the cafe operations have also signed an exclusive

    agreement with Select Service Partners, an International Food

    and Beverage specialist for airports and transportation hubs to

    develop the OLDTOWN White Coffee Caf outlets at such locations

    throughout Asia Pacic.

    With a strong and solid foundation in the domestic market, we are

    gearing up for expansion and reinforcing our market leadership

    position through a multi-branding strategy based on organic and

    inorganic growth. We may explore possible opportunities through

    mergers and acquisitions or strategic alliances to enter new markets,

    which will broaden our income streams and add further value to our

    shareholders.

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    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    For the China market, the Group is expected to proceed with a

    re-launch of its operations in the third quarter of FY2016. In view of

    the countrys large population base and growing disposable income,

    the Group is optimistic about the growth potential of the caf chain

    business in China. It is anticipated that, after the completion of the

    April Eight (China) Limited (AEC) acquisition in FY2016 and setting

    up of its central kitchen operations, we will be able to strengthen

    the Groups quality and hygiene standards, boost its operational

    efficiency and standardise its quality control to support the expansion

    of caf chain business in China.

    Besides China, we will also relentlessly focus on innovation and

    improvement of our existing caf chain operations in Singapore and

    Indonesia. Development plans for Singapore will follow suit with the

    introduction of the Basic concept with an estimated three (3) new

    outlets in FY2016. For the Indonesian market, the Group granted the

    right to the Master Licensee in Indonesia to establish and operate

    outlets in the territory of Jawa and Bali, Indonesia in the year 2011.

    A second Master License Agreement was executed in June 2014

    to cover the rest of Indonesia. The Group will continue to adopt the

    sub-licensing model to accelerate the expansion plans in Indonesia

    and targets to open seven (7) new outlets by FY2016.

    The Master Licensee in Australia is actively evaluating other viable

    locations after the successful commencement of business of the

    first outlet in Melbourne, Australia in June 2015. The Australian

    market presents a vast opportunity for future growth owing to the

    overwhelming demand and acceptance of Asian cuisine, particularly

    Malaysian.

    Going forward, the Group aims to elevate its operating standards and

    enhance profitability. The Group is expanding its cafe chain network

    across different regions from existing markets, and is continuing to

    execute its well-planned store-opening strategy in a flexible way by

    adapting to changing market conditions from time to time.

    In addition to caf chain development, we are making some

    modifications to our food and beverage items, as well as in the set-

    up of our outlets to suit the local taste profile and lifestyle.

    The Group shall continue its efforts to maintain its margins and

    improve its top-line growth for caf chain operations through various

    initiatives, namely streamlining the menu offerings and focusing

    on building brand loyalty among customers via consistent product

    quality and customer service.

    Manufacturing of Beverages

    Since the commencement of the manufacturing of beverages

    business, the Company has established defined and clear business

    principles and practices with focus on quality management for our

    white coffee beverages. Therefore, our OLDTOWN brand has

    been widely recognised amongst white coffee consumers in the

    market place. In addition, the Company has also focused on brand

    strengthening to create awareness of the OLDTOWN brand

    amongst the consumers with new innovative creations to meet

    the consumers lifestyle, including innovations related to products,

    activities and campaigns.

    As a brand owner, branding and innovations are the focus of our

    business model. Our white coffee products are well placed to meet

    the needs of our consumers across a variety of categories, price

    points and channels, allowing us to compete effectively in our key

    markets, especially in overseas.

    Competition in the manufacturing of beverages business is quite

    intense. There are potential new entrants to the market. In order

    to stay ahead of our competitors, we have to be sensit ive to the

    changing needs of todays consumers and continuously beingable to delight our consumers with fresh tastes, formats and even

    packaging. In this regard, we are well supported by a group of

    experienced workforce and an in-house R&D team. Our continued

    investment in R&D has positioned us to be able to compete with

    other international companies.

    In addition, distribution and marketing expertise is just as vital to

    our successful business model. The regional distribution reach is

    complemented by the specialised expertise we have developed in

    both the modern and traditional retail formats, extending from the

    supermarkets and hypermarkets to the convenience stores andeven to the corner mom-and-pop stores. This provides us with a

    wider reach compared to many of our competitors and gives us

    a tremendous competitive edge in distributing our white coffee

    products, and when introducing new products into the marketplace.

    Seizing growth opportunities in Asia

    The Group foresees that there are ample opportunities to grow its

    revenue in Asia in view of the regions enormous market potential

    and growing affluence amongst the urban population. As a leading

    regional player, Oldtown can capitalise on the potential growth in

    appetite for white coffee products in the emerging markets withinthe Asia region. In several of these markets, Oldtown is in fact the

    market leader.

    GroupManagingDirector's

    ReviewofOperations

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    annual report 2015 21

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    The Group will always strive to find ways and means to strengthen its

    marketing initiatives and place greater efforts in key Asias countries

    in which the Group has already established i tself as one of the early

    players, and its products are well recognized among consumers.

    Various marketing campaigns, advertising and promotional activities

    have been conducted recently to entrench the OLDTOWN White

    Coffee (OTWC) brand equity in the marketplace. A concerted

    effort was also implemented to create greater awareness of the

    uniqueness of OTWC amongst the target consumer groups on a

    regular basis.

    Comprehensive coverage in existing markets

    The Group will step up its efforts to work with the existing appointed

    distributors in various emerging markets to achieve a thorough and

    comprehensive coverage of its distribution network. Constant review

    of the performance of appointed distributors in overseas markets

    will enable us to respond swiftly to the needs of diverse customers.

    Initiatives to capitalise on our core strengths brand and products,

    distribution network and facilities to sustain the Groups top and

    bottom-line growth, will be executed through product innovation that

    caters to the consumers discerning lifestyles whilst enhancing theoverall operational efficiency of our supply chain in the business.

    The need to adapt to constantly changing consumer habits,

    market trends and macro factors requires our Group to be flexible

    and attentive. While maintaining a global outlook in business

    management, the Group pays close attention to the consumer tastes

    and sentiments in each of its diverse local markets.

    Outlook and Prospects

    Overall, the Group expects the local market conditions to remain

    competitive while greater upside risks to inflation and currency

    fluctuations will impact the Groups operating results. The coming

    financial year promises to be challenging as rationalization of

    several governments policies may also have a short-term impact on

    consumer spending.

    In response to these imminent challenges, we shall continue our

    near-term business development initiatives and long-term growth

    plans in order to maintain a healthy and steady growth. Our team

    will continue to drive efficiencies and effectiveness to reinforce our

    leading position in segments in which we have a strong foundation,

    continuing with our steady and cautious expansion strategy for our

    Group.

    The economic outlook and consumption trend in our key overseas

    markets remain positive, supported by the growth of affluent, middle

    class consumers. We have already built a solid brand equity position,

    and this will allow us to lift our market share. I am confident that

    we have the right business strategies, a strong management team,

    dedicated staff and resources to achieve sustainable growth and to

    deliver greater value to our consumers, customers and shareholders.

    I believe our carefully formulated strategies to achieve sustainable

    business models for growth will be executed by the management

    team as planned to deliver another record year for the Group.

    Acknowledgement

    I would like to thank all our customers, government authorities,

    vendors and bankers for their assistance and patronage.

    To all our employees, our deepest appreciation for their efforts,

    dedication and loyalty.

    Last but not least, I would like to thank my management team and

    the Board for their counsel and support throughout the year.

    Lee Siew Heng

    Group Managing Director

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    22 annual report 2015

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    Profit Before Tax (RM000)

    #Earnings Per Share (Sen)

    Note B

    261,706

    Revenue (RM000)

    Note A

    Revenue (RM000)

    Note A

    RM397,7402015

    Profit Before Tax (RM000)

    RM64,165Profit Attributable to

    Owners of the Company (RM000)

    RM47,494#Earnings Per Share

    Note B

    10.47SEN

    2010p* 2011 2013a 2014 2015

    292,779

    432,085390,194 397,740

    31,700

    2010p* 2011 2013a 2014 2015

    40,177

    55,527

    48,938 47,494

    6.99

    2010p* 2011 2013a 2014 2015

    8.86

    12.24

    10.79 10.47

    43,379

    2010p* 2011 2013a 2014 2015

    51,594

    74,947

    66,368 64,165

    Profit Attributable to Owners of the Company (RM000)

    p* : based on the proforma consolidated nancial information as disclosed in the Prospectus dated 22 June 2011.

    a^ : based on the audited financial statements for 15-month financial period ended 31 March 2013.

    The Company has on 27 August 2012 changed the financial year end of the Company from 31 December to 31 March. The financial period ended

    31 March 2013 made up of 15 months results covering period from 1 January 2012 to 31 March 2013.

    Note A : Previous years revenue has been restated to conform to current years presentation for fair comparison purpose.

    Note B : The EPS are calculated based on the enlarged share capital of 453.597 million ordinary shares after adjusted for 1-for-4 bonus issue for year-on-year

    comparison purpose.

    They are different from the EPS disclosed in the Prospectus for nancial year 2010 (computed based on the enlarged share capital prior to the

    public listing) and EPS disclosed in the audited nancial statements for year 2011, 2013, 2014 and 2015 respectively (computed based on weighted

    average number of shares)

    FinancialHighlights

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    annual report 2015 23

    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    Oldtown Berhad (Oldtown or the Group) recognises that acting

    responsibly and sustainably creates value for the group, employees,

    customers, shareholders and society as a whole. Sustainability is an

    integral part of our business and corporate responsibility serves as

    key to sustainability.

    The Groups corporate responsibility practices focus on four areas -

    Environment, Workplace, Community and Marketplace which aim to

    deliver sustainable value to society at large.

    The Group will continue to build sustainable practices in every aspect

    of the Groups business and remain steadfast in achieving excellence

    in its corporate responsibility activities.

    (A) Environment

    Environmental Sustainability is of utmost importance due to the

    increasing depletion of the earths natural resources and global

    climate change issues. As a dynamic business entity, we rely on the

    earths natural resources every day and climate change issues will

    affect the supply chain and the source of many products. Therefore,

    it is essential to embed environmental sustainability principles into

    our business operations and practices.

    We aim for business growth that is in harmony with environment and

    are committed to protecting the earths natural resources, conserving

    and preserving the environment.

    Among the approaches seek to heighten the positive impact

    and minimise negative impacts of the Groups operations on the

    environment are:

    The efcient use of energy, water and raw materials in all our

    operations.

    The establishment of Oldtown EARTHCARE which inculcate

    environmentally intelligent practices with a variety of green

    initiatives, activities and awareness programs.

    The implementation of ongoing product wastage elimination

    program and packaging design optimisation.

    The proper utilisation of reusable resources and recyclablematerials.

    The practice of 3Rs (Reduce, Reuse and Recycle) at the

    workplace.

    The participation in Earth Hour Campaign.

    Packaging materials wastage is sold as recyclable content to

    be processed as alternative burning fuel with environmental

    conservation objective of reducing dumping into landfill areas

    and also reducing the consumption of fossil fuel.

    Implementation of Environmental Tobacco Smoke Control to

    establish a non-smoking policy in and around the building andallocation of a smoking zone exclusively for a non-smoking

    premise.

    Promote other initiatives to maintain Indoor Environmental Quality

    through landscaping, gardening and reserving area for grass

    turfing and plants.

    The Group through Oldtown EARTHCARE takes a proactive approach

    to promote an environmentally-conscious culture in the workplace.

    Oldtown EARTHCARE sends out Oldtown Green Alert to all

    employees periodically to introduce various green initiatives and

    measures on the responsible use of resources to reduce, reuse and

    recycle materials wherever possible. It provides tips for resource-

    saving and promotes environmental friendly practices and awareness

    among employees to help make a difference to the environment.

    Oldtown EARTHCARE carried out various activities during thefinancial year under review, such as:

    Allocation of Green Signage at nationwide Oldtown White Coffee

    outlets.

    Conducted Oldtown Carnival of the Green 2014 at SJK(C) Pasir

    Pinji 2 Ipoh on 22nd November 2014.

    Maintained Oldtown Mother Earth website which was established

    in January 2014 A charity fundraising platform for buying and

    selling recycled creations and used items.

    Participated the Earth Hour Campaign 2015 at nationwide

    Oldtown White Coffee outlets on 28th March 2015.

    Implemented different practices of 3Rs (Reduce, Reuse and

    Recycle) such as established a Recycling Corner and arranged

    recycling pickup services to collect the recyclable materials and

    sent out monthly Green Alert with various go green practices

    and messages to all staff.

    Sponsored UTAR Perak Environmental Tree Run Event conducted

    on 7th March 2015 with the objective to educate the citizens in

    Kampar about GREEN environment.

    Green Building

    To support the Groups commitment to GREEN, the Groups

    integrated industrial complex located at Ipoh, Perak which comprisea 2 storey factory building, 1 storey warehouse, 2 storey canteen

    cum Recreation Centre and 3 storey administration building was

    constructed based on GREEN BUILDING concept by adopting green

    building design and requirements.

    The design and layout of the building includes green features which

    can reduce electricity and water usage to minimise environmental

    impact.

    The project is registered under the name of OLDTOWN

    MANUFACTURING PLANT (GBI Reg No GSB/INC/2012/01). It has

    been awarded Green Building Index SILVER on 16 December 2014

    (Green Building Index Certificate No. GBI-INC-0004). The plant is the

    rst food manufacturing plant in Malaysia being awarded the SILVERclassification under the category of Industrial New Construction.

    Sustainbility&

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    (B) Workplace

    Employees are the backbone of the business. Essentially, employees

    are central to the smooth functioning of business operations and play

    a vital role in the success and sustainability of the Group.

    The Group believes that human capital is the most valuable asset.

    In line with this belief, the Group strives to provide a dynamic and

    challenging workplace that gives emphasis on the opportunity to

    develop employee skills, talent and capability.

    The Group, in fulfilling its corporate responsibility as a caring

    employer, places emphasis to build long lasting relationships with its

    employees.

    The efforts towards achieving the above objectives are carried out in

    various aspects:

    (i) Employee Welfare & Well-being Program

    The Group aims to enhance the employee benefits schemes to build

    an engaged workforce that stay loyal and grow with the Group. In

    pursuing the objective, we provide the following:

    Medical benets, hospitalisation and personal accident insurance

    coverage.

    Financial assistance in the form of education subsidy and

    employee emergency assistance fund.

    Organises annual dinner and recognises long service staff with

    the Long Service Award in recognition of their loyalty, dedication

    and commitment.

    Review the Human Resource policies and staff benets on

    regular basis.

    (ii) Safe, Healthy and Conducive Work Environment

    The Group strives to provide a safe, healthy, comfortable and

    conducive work environment for its employees through the following

    initiatives:

    Setting up of Occupational Safety and Health Committee to

    initiate various health and safety programs such as fire drills, fire

    safety briefings and safety system checks on the equipment.

    Ensuring safe practices in all aspects.

    Promoting the awareness of safety precautions and health.

    (iii) Training and Development Program

    The Group seeks to promote and develop its human assets to be

    competent, multi-skilled and well-motivated to increase their career

    advancement opportunities. The Group continues to carry out the

    following efforts:

    Employees are provided with the necessary job related training,

    seminars and workshops on an ongoing basis to further enhance

    their skills, knowledge, core competencies and proficiency level.

    Participation in various in-house and external training programs

    from technical-related skills to soft management skills.

    Participation in international trade fairs/exhibitions locally and

    overseas, to broaden the knowledge base and exposure of

    the employees to keep abreast of new developments in their

    respective field of expertise.

    Sustainbility&CorporateResponsibi

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    OLDTOWN BERHAD (797771-M)

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    (iv) Recreational, Sports and Leisure Activities

    The Group acknowledges a good work-life balance will lead to a

    more productive workforce.

    In order to cultivate balanced work life and create a caring,

    harmonious and cohesive working environment, employees are

    encouraged to participate in social, sports, recreational and leisure

    activities organised by the Group. Besides, communication and

    camaraderie among staff is fostered through social gatherings and

    festive celebration.

    To maintain a healthy lifestyle, the Group also organised fitness

    programmes after working hours for staff participation to help

    employees stay fit and healthy.

    (v)Retention, Talent Management and Succession Planning

    Retaining key employees is crucial to ensure business success.

    The Group shall continue to ensure the rewards package remain

    competitive to attract, retain and motivate the right talents.

    A proper succession plan is put in place for critical positions to

    ensure sustainability in terms of continuous effective and efficient

    operations within the Group and a healthy leadership pipeline.

    (vi) Diversity and Equal Opportunities

    Oldtown embraces diversity at the workplace as we believe diversityenriches our work environment and workforce diversity is of great

    importance for growing our business.

    The Group is an equal opportunity employer and does not practice

    discrimination of any form, whether based on age, gender, race or

    religion, throughout the organisation. The Group insists on a working

    environment that is free of prejudice.

    The Group encourages differences on age, gender, ethnicity, religious

    beliefs, nationality, language, abilities, physical appearance, cultural

    and socio-economic background. All employees are treated with

    respect and fair manner.

    As at the end of the financial year, the gender, ethnicity and age mixof the Groups employees (excluding foreign workers and part time

    workers) are as follows:

    (C) Community

    The Group recognises the interdependent relationship between

    business growth and social well-being and welfare. Therefore, in

    fulfilling its corporate responsibilities to the community it serves, the

    Group is obligated to nourish and improve the quality of the society

    at large while doing business.

    To be socially responsible, the Group focuses its corporateresponsibilities on enhancing community sustainability through

    various activities and actions aim to promote community engagement

    and address the needs of less fortunate and underprivileged families.

    The philanthropic activities and approaches include:

    The setting up of Oldtown Children Care Fund to provide aid

    funds in the form of medical, educational, medical and other

    short term emergency funds to orphaned, abandoned, vulnerable

    and deprived children.

    Monetary and in kind donations to schools, charity, welfare and

    voluntary associations.

    Distribution of gifts, goodie bags, basic supplies and necessities

    to the poor and impoverished communities during festivals.

    Annual Orphanage Project - Building funds donations to

    orphanage or purchase of building as shelter for orphans.Ethnicity %

    Bumiputera 53

    Chinese 33

    Indian 5

    Others 9

    Grand Total 100

    Age Group %

    < 30 39

    30 to < 40 36

    40 to < 50 18

    50 & Above 7

    Grand Total 100

    Gender %

    Male 45

    Female 55

    Grand Total 100

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    During the financial year ended 31 March 2015, the Group through

    Oldtown Children Care Fund has carried out the following initiatives:

    Extended monetary donations to charity, welfare and voluntary

    association and needy families.

    Organised various festive celebrations for orphans.

    Donated school necessities to 611 deprived primary school

    students from Puchong, Sg Pelek, Ampang, Menglembu, Batu

    Gajah, Kampung Tawas, Bidor and Tronoh Mines in the month of

    November 2014.

    Organized Educational Charity Day Trip for 61 Orphans to KajangOstrich Farm and Kajang Teddy Town on 6 June 2014.

    Established Student Excellence Learning Foundations aid

    fund for students who demonstrate financial needs and achieve

    outstanding academic excellence.

    (D) Marketplace

    To achieve the sustainable development of the marketplace, the

    Group endeavors to carry out activities in a sustainable manner and

    promote responsible practices among our investors, suppliers and

    customers.

    (i)InvestorsWe strive to enhance corporate value and maintain stable and long

    term growth for the benefit of shareholders. It is through engagement

    with its shareholders that the Group may learn of new and better

    ways to enable a successful and sustainable business model. The

    Group continues its efforts to engage with its shareholders through

    the following initiatives:

    Disclose and disseminate all material information in a timely,

    open, fair and transparent manner.

    Ensuring a robust system of corporate governance.

    Implementing policies that promote ethical behavior and

    conducting business responsibly through high standards andbusiness ethnics.

    Actively engages with its shareholders and investors through

    various channels of communication such as investor relations

    activities, general meetings of shareholders, financial results

    briefings, dialogues and regular press releases.

    Accessible in the public domain and regular investors updates on

    our website.

    The Group aims to develop a good relationship with investors and is

    accountable for providing timely information about the Group to the

    investment community.

    During the financial year ended 31 March 2015, the Group has

    conducted investor relations activities via various communication

    channels such as one-to-one meeting, small group briefing, conference

    calls, regular meetings and road shows.

    (ii)Suppliers

    We respect our suppliers and work with them through long-term

    relationships to realise mutual growth based on mutual trust. In this

    aspect, we engage with our suppliers in the following areas:

    Fosters new partnerships and delivers new business opportunities

    to expand the suppliers business coverage in the industry.

    Engages in ethical procurement practices by adopting standard

    procedures in vendors qualification.

    Ensures the products supplied are in accordance with the Groups

    materials requirements.

    Conducts more in-depth suppliers audits to ensure improved

    standards in the supply chain.

    (iii)Customers

    Based on our philosophy of Customer First, we develop and provide

    innovative, safe and high quality products and services that meet a wide

    variety of customers demands and earn the trusts of our customers.

    Focuses on product innovation and development to meet the

    customers requirements.

    Ensures halal compliance covering materials, employees and

    systems.

    Enhances customers satisfaction and condence by providing safe,

    reliable and affordable products.

    Establishes customers complaint and feedback system through

    dedicated email address, social media such as Facebook and

    Twitter and suggestion boxes and ensures all customers complaints

    are acknowledged and resolved promptly.

    Sets quantitative benchmarks for its customer service delivery

    standard such as Standard Waiting Time.

    Continues to be covered by the internationally recognised ISO

    9001:2008 (Quality Management System), ISO 22000:2005 (Food

    Safety Management System), HACCP (Hazard Analysis Critical

    Control Point) and GMP (Good Manufacturing Practice) certications

    for its manufacturing operations to ensure uniform and high

    standards of product.

    Sustainbility&CorporateResponsibi

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    Corporate Responsibility

    The Groups corporate responsibility practices focus on four areas

    Environment, Workplace, Community and Marketplace which aim to

    deliver sustainable value to society at large.

    Oldtown Children Care Fund Initiatives

    Donations and Sponsorships

    Contribution of School Necessities

    Festival Celebrations for the Unfortunates

    Charity Day Trip

    Student Excellence Learning Foundations Aid Fund

    1. Contribution of a 3-door upright chiller worth RM4,200 to

    Persatuan Kebajikan Kanak-Kanak Terencat Akal Malaysia.

    2. Donation of RM50,000 Medical Aid Fund to 2-year-old Putra

    Muhammad Ilyas from Klebang, Ipoh for his Liver Transplant

    Surgery.

    3. Bestowal of education essentials to 40 deprived students from

    SJK(T) Menglembu.

    4. Sponsorship of 3 in 1 Oldtown White Coffee to SMK SeafieldSubang Jaya in conjunction with a fund raising carnival.

    5. Students from SJK(C) Pasir Pinji 2, Ipoh receiving SELF aid fund.

    6. Chinese New Year Karaoke Outing at OTK Studio Greentown Ipoh

    on 28 Feb 2015.

    7. Christmas Laser Battle Outing for 88 Orphans at Ipoh Parade on

    20 Dec 2014.

    8. Deepavali Movie Outing at AEON Station 18 on 1 Nov 2014.

    9. Hari Raya Celebration with 45 orphans at Oldtown White Coffee

    Mahkota Square, Kuantan on 9 Aug 2014.

    10. Educational Charity Day Trip for 61 Orphans to Kajang Ostrich

    Farm on 6 June 2014.

    11. Sponsorship of RM3,600 Living Expenses and Medical Aid Fund

    to 6-year-old Lai Chen Hao from Ipoh.

    1 2

    5

    8

    6

    10

    119

    4

    7

    3

    CorporateResponsibility

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    Earthcare Initiatives

    Oldtown Carnival of the Green 2014.

    Earth Hour Campaign 2015.

    Oldtown Mother Earth website A charity fundraising platform

    for buying and selling recycled creations and used items.

    Practise of 3Rs - Reduce, Reuse & Recycle in Oldtown Berhad.

    Allocations Green Signage at nationwide Oldtown White Coffee

    outlets.

    Donations & Sponsorships to Environmental Events & Activities.

    Workplace Activities & Events

    Learning, Training and Development Program.

    Staffs Recreational, Sports and Leisure Activities.

    Employee Welfare and Well-being Program.

    Safe, Healthy and Conductive Work Environment.

    Retention, Talent Management and Succession Planning.

    1. The Launching Ceremony for Oldtown Carnival of the Green

    conducted at SJK(C) Pasir Pinji 2 Ipoh on 22 November 2014.

    2. Nationwide Oldtown White Coffee outlets celebrate Earth Hour

    2015 on 28 March 2015.

    3. Sponsorship to UTAR Environmental Tree Run Event conducted

    on 7 March 2015.

    4. Customer Service Training conducted at Oldtown White Coffee

    outlets in Sept 2014.

    5. Staffs Buka Puasa Celebration conducted at Oldtown Subang

    office on 18 July 2014.

    6. Staffs Chinese New Year Celebration held at Oldtown Subang

    office on 13 Feb 2015.

    7. Making A Difference Training organized in July 2014 at Oldtown

    Berhad Headquarter.

    2

    4

    6 7

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    OLDTOWN BERHAD (797771-M)

    Incorporated in Malaysia

    The Board of Directors (the Board) of Oldtown Berhad (the Company)

    recognises the value of good governance and believes that a high

    standard of corporate governance will deliver long-term sustainable

    shareholder value. The Board is committed to ensure good corporate

    governance practices are applied throughout the Company and its

    subsidiaries (the Group).

    This Statement sets out the key aspects of how the Company has

    applied the Principles and Recommendations of the Malaysian

    Code on Corporate Governance 2012 (MCCG 2012) during the

    financial year ended 31 March 2015 and any non-observation of the

    Recommendations of MCCG 2012, including the reasons thereof, has

    been included in this Statement.

    Principle 1 Establish Clear Roles and Responsibilities

    1.1 Clear Functions of the Board and Management

    The Board leads the Group and plays a strategic role in overseeing

    the Groups corporate objectives, directions and long term goals of

    the business. The Board is responsible for the oversight of the overall

    management of the Group.

    The Board Committees are established to assist the Board in discharging

    its responsibilities. The Board delegates specific responsibilities to three

    (3) principal Committees, namely the Audit Committee, the Nomination

    Committee and the Remuneration Committee. All Committees have

    written terms of references and operating procedures and the Board

    receives reports on their proceedings and deliberations. The Chairman

    of the respective Committees shall report the outcome of their meetings

    to the Board. Minutes of all Board Committee meetings are circulated

    to the Board members so that they are kept abreast of proceedings and

    matters discussed at Board Committee meetings.

    Independent Non-Executive Directors provide unbiased and independent

    views in ensuring that the strategies proposed by the Management

    are fully deliberated and examined objectively, taking into perspective

    of the long term interests of shareholders, other stakeholders and the

    community at large.

    The Board recognises the importance of the role of the Independent

    Non-Executive Directors particularly in corporate accountability. They

    are essential for protecting the interests of non-controlling interests and

    can make significant contributions to a companys decision making bybringing in the quality of detached impartiality.

    The Executive Directors take on primary responsibilities for implementing

    the Groups business plans and managing the business activities.

    1.2 Clear Roles and Responsibilities

    In fulfilling its fiduciary and leadership functions, the Board meets

    regularly to perform its functions, amongst others, as follows:

    a. Reviewing and Adopting the Groups Strategic Plans

    The Board provides strategic direction and guides the Group in

    promoting its core values, policies and objectives. The Board reviews the

    strategic plans presented by the Management.

    b. Overseeing the Conduct of the Groups Business

    To ensure the effective discharge of its functions and responsibilities, the

    Board delegates the day-to-day management of the Groups business

    to the Management. The Group Managing Director is responsible for the

    implementation of the Boards decisions, overall responsibilities over the

    day-to-day operations of the Groups business and operational efficiency.

    c. Identifying Principal Risks and ensuring the

    Implementation of appropriate Systems to manage them

    The Risk Management Committee (RMC), headed by the Group

    Managing Director advises the Audit Committee and the Board on areas

    of high risk faced by the Group and the adequacy of compliance and

    control throughout the Group. The findings relating thereto will be tabledto the Audit Committee on a regular basis.

    Details on the RMC and the Companys Enterprise Risk Management are

    set out in the Statement on Risk Management and Internal Control of this

    Annual