OIT_ Profile

PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753

Email: [email protected] Web: www.oitechnologies.com

CORPORATE PROFILE

Ottomans International Technologies

Office # 301-302, Building 13, Bay Square - Business Bay, Dubai Tel: +9714 5616900

Fax: +9714 5135753



OUR INTRODUCTION

Today, computer networks are the core of modern communication. The scope of communication has increased

significantly in the past decade and this boom in communications would not have been possible without the

progressively advancing computer network.

We at OTTOMANS INTERNATIONAL TECHNOLOGIES as a high quality, specialist network and IT Services

company, have taken this challenge by providing services which include network survey, design, network

installation, network management and high security video, voice and data combined solutions.

OTTOMANS INTERNATIONAL TECHNOLOGIES – a subsidiary of OTTOMANS group of Companies, having offices

in Dubai has its office in a prime location in Dubai, with an aim of catering to the Information Technology

requirements in this market, including providing consultancy.

Years of expertise in the field have established OIT as a leading systems integrator and IT solutions provider in

the Middle East. Instituted in 2008 in the UAE with the aim to provide world-class IT solutions, OTTOMANS

Group today stands for quality, competence and commitment.

As a partner of choice for leading technology providers such as HP Networking, Cisco, Aruba, Brocade, Avaya,

Meru Networks, Proxim, fSona, Nexans, Panduit, AMP, Hubbell, Brand-Rex, Juniper, SonicWall, and others, we

cater to both enterprises and small businesses.

OIT’s simple, yet unique approach to its markets is reflected in the way we are organized around:

IT Layers: Networking & Security, Computing Platforms, Servers, Surveillance Solutions, Digital Imaging

Solutions, Web based Services, Applications & Solutions, and Professional Services.

Market Segments: Large Corporate and Small & Medium Businesses.

Industries: Government, Oil & Gas, Healthcare, Education, Hospitality, Construction & Real Estate

Development, Financial Institutions and others.

Our people work hard to build a future where technology makes life simple, rewarding and enjoyable, and

where businesses rely on our solutions to achieve sustainability and growth. We believe that our success

depends on the success of the clients and communities we serve.

Years of experience and a deep understanding of our industry and local markets puts us in a unique position to

act as technology enablers and integrators to help our clients achieve their objectives. Over the years, we have

developed a culture of goodwill and good practice enabling us to deliver the right product and solution, with the

right attitude for quality service at competitive rates. We provide professional IT services, from time served

professionals, delivering a highly secure, robust and efficient installation and infrastructure that will meet all

your business needs now and in years to come.



Having positioned ourselves in UAE - the Middle East hub, where most of the Global IT giants have their local

presence in the region, we have a quick access to the new developments and products in the IT field.

OUR MISSION

MISSION STATEMENT

To be the Best Choice in the Information Technology Services for our Customers, Teammates, and Suppliers and promote OIT.

OUR VALUE STATEMENT

Delivering Best-Value, On-Time Solutions to Meet our Customers’ Needs and Specifications.

OUR SHARED VALUES

Pursue Operational Excellence

Be Accident Free

Promote OIT

Provide Great Opportunities for our Teammates

SERVICE EXCELLENCE IS AN ATTITUDE

Customer service is the responsibility and highest priority of every Teammate at OIT.

We are selective in the acceptance and retention of our Customers.

We identify our Customers’ needs and project specifications and plan the job accordingly.

We establish effective communications, both internal and external, to understand our Customer’s

perceptions of the value and quality of our service.

We ensure that any professional, technical or Customer service problem is resolved promptly.

We ask our Customers, either formally or informally, to regularly evaluate our performance.

IMPROVEMENT

At OTTOMANS INTERNATIONAL TECHNOLOGIES we are committed to continuous improvement of our

value proposition and service levels to our client base and indeed, contribute to the returns to our

shareholders. We realize that superior growth and financial performance are not only targets, but are

fundamental for a healthy organization and are a means to fulfilling our core values.



OUR PHILOSOPHY

Ottomans International Technologies objectives are committed to maintaining a balance between the interests

of our customers, our shareholders and our staff.

Our customers are our strategic partners with whom we work closely to seek solutions which will add value to

their own products, systems and reputations. Their problems are our challenges, for which we are eager to offer

innovative, cost-effective & reliable products and solutions, fully fit for the purpose intended, without

compromising on quality at any stage.

At Ottomans International Technologies, we are committed to service before and after sales of our products

and solutions.

It is our endeavor to create a culture of Total Quality where continuous improvement of our people, our

processes and our products become a way of life.

We constantly update our system to utilize state of the art technology available to achieve our goals. Apart from

educating our staff on the emerging technologies, we also keep our customers updated on the latest

technologies to improve their business environment, which is the core part of our business.



OUR OBJECTIVES

Ottomans International Technologies is committed to both its customers and its employees. The Company

recognizes that without satisfied customers and a happy workforce, it cannot succeed in today's business

environment.

The Company commitments are reflected in the Company Objectives:-

To provide top quality IT services, which maximize clients' results

To conduct our business according to the highest level of ethics

To do all in our power to pack the customer’s money full of value, quality and satisfaction

To maintain a management culture that is action oriented, flexible and never bureaucratic

To expect from the service we render a fair remuneration

To continue to train ourselves and our customers, so that the service we give will be more and more

intellectually utilized

To be the most efficient in everything that we do

Our clients success is our genuine concern



OUR CAPABILITES

PORTFOLIO

NETWORK INFRASTRUCTURE

TELEPHONE SYSTEM

STRUCTURED CABLING & DATA CENTRE

INFRASTRUCTURE

PERIMETER SECURITY

ANTI-VIRUS SECURITY

SERVERS SOLUTIONS

STORAGE

WEB DESIGNING

HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS)

SURVEILLANCE & ACCESS CONTROL

DIGITAL SIGNAGE AND VIDEO CONFERENCING SYSTEMS

INTERACTIVE BOARDS, PROJECTORS AND DISPLAYS

PROFESSIONAL SERVICES / AMC



NETWORK INFRASTRUCTURE

Services: LAN Solutions Wireless Solutions

WAN connectivity solutions Remote Access Servers IPTV Support Capable Networks

Building Multimedia capable networks

Solutions: HP, Aruba, Motorola, Brocade, Cisco Systems, Avaya, fSona, Proxim,

Meru Networks

TELEPHONE SYSTEM

Services: Analogue & IP Telephony

Solutions: Panasonic

Avaya NEC



STRUCTURED CABLING & DATA CENTRE

INFRASTRUTURE

Services: Data Cabling: Design & Installation Indoor / Outdoor Cabling System.

Voice Cabling: Design and Installation of Voice Cabling System. Fibre Cabling: Design and Installation of indoor and outdoor Fibre

Cabling Systems.

Data Centre: Data Centre Cabling, Racks, Cooling, UPS – Design & Installation.

Racks and Cabinets: Racks and Cabinets for cabling plants, server, and

voice MDF’s. Raised Floor systems for data centre. Testing and documentation of cabling plants

Changes and Repairs: Move existing and/or additional data/phone lines Repair of existing Fibre, Data, and Phone cabling. Re-termination and testing of existing cabling plant.

Re-organising and re-dressing of wiring closet and data-centre cabinets.

Solutions: Nexans, Panduit, 3M, SMP, Schneider Electric, Infinique, AMP

Netconnect, Estap Racks, Leviton



PERIMETER SECURITY

Services: Firewall, VPN, IDS, IPS Content Filtering - Web & Email Filter

Anti-Virus, Anti-Spam, Spy-ware

Solutions: Cisco, Sonic wall, Juniper, Trend Micro

DIGITAL SIGNAGE AND VIDEO

CONFERENCING SOLUTION Services:

Digital Signage solution

Video Conferencing Solution

Solutions:

LG Electronics Professional Displays Avaya Video Conferencing

Samsung Professional Displays



INTERACTIVE PROJECTORS, WHITE BOARDS AND

DISPLAYS Services:

Interactive white boards, LED displays and Interactive Projectors.

Solutions:

Epson Interactive Projectors

Specktron Interactive White boards , LED Displays and Projectors Sony Projectors

Toshiba Interactive Displays

ANTI-VIRUS SECURITY Services: Email (SMTP and POP3) borne virus security HTTP / FTP Borne security

Solutions: Trend Micro



SERVERS SOLUTIONS

Services: Domain Controllers and Active Directory Email / Proxy / ISA / Web Server solution Clustering Solutions

Solutions: HP, IBM, DELL, ACER, Microsoft

STORAGE

NAS BACKUP Tape Libraries / Autoloaders Media Accessories

Storage management Disaster Recovery

SMATV Dish Antenna

Head End / Fibre Transmitters-Receivers / Splitters / Modulators Co-axial cable RG-11 & RG-6

SURVEILLANCE & ACCESS CONTROL CCTV Camera (Fixed / PTZ) Access Control / Card Readers / Biometric Readers Gate Barriers



PROFESSIONAL SERVICES / AMC Implementation of Network Infrastructure Data Security Services Integration/migration of diverse operating systems

Implementation of email solutions Annual Maintenance Contracts

Our Capabilities

Ottomans International Technologies has well-trained and experienced workforce for installation and

maintenance of complex LAN/WAN/Wireless networks, Servers, Desktop PCs, Laptops, Printers, Scanners,

Projectors; designing, implementation and testing of structured cabling plants encompassing copper (data &

voice) and fiber optic solutions for high speed connectivity and data transfer.

Our cabling technicians are well equipped with best of breed copper and fiber termination tools including

CAT5e/CAT6 termination tools, fiber termination tools for epoxy, crimp and splicing. We are well equipped

with test tools including DTX-1800 Cable Analyzer (Fluke Networks), Fiber Splicer 50S (Fujikura) etc.

We can professionally manage new installations of active Networks, Computers, Servers and related equipment,

structured cabling requirements, modify the existing IT environment, re-organize existing cabling plants and

undertake maintenance of complex cabling installations.

We are well recognized and certified by leading vendors in the market for the products we deal with.

Our client reference list includes some of the leading names and their appreciation of our support gives

credentials to our commitment, dedication and workmanship.

Our Services

Network Infrastructure

LAN Solutions – installing of network points as per the needs

Wireless Solutions – for normal regular data transfer and internet

WAN connectivity solutions – connecting two different sites, both through wire or wireless solutions

Remote Access Servers

Building Multimedia capable networks



Structured Cabling

Data Cabling:

Design & Installation of Cabling based on Cat5e & Cat6 standards

Voice Cabling:

Design and Installation of Voice Cabling System

Fiber Cabling:

Design and Installation of indoor and outdoor Fiber Cabling Systems

Racks and Cabinets:

Racks and Cabinets for cabling plants, server, and voice MDF’s

Testing and documentation of cabling plants using Fluke Test equipment

Changes and Repairs:

Move existing and/or additional data/phone lines

Tracing and repairing of existing Fiber, Data, and Phone

cabling

Re-termination and testing of existing cabling

Server Solutions



Installation of servers

Installation and configuration of switches and routers

Installation and configuration of wireless access points and hotspots

Installation and configuration of firewall to protect the local network from external attacks, such as

virus, spam mails, spyware, adware, hacking etc.,

Installation and configuration of Domain Controllers and Active Directory

Email / Proxy / ISA / Web Server solution

Clustering solutions and Storage solutions

Maintenance of Servers Creating and maintaining of users in Domain

Creating and maintaining of email accounts for users

Installation of server client software, e.g., SQL Server…

Updating patches needed for the Server OS

Updating antivirus definition files

Scheduling backup for data and properly maintaining data backup

Recovery of data from backup in the unlikely event of failure/crash

Installation of browsing control software

Assigning IPs to end user PCs through manual or DHCP

Troubleshooting all kinds of network related issues with minimum downtime, including internet

related problems

Storage Solutions

NAS

BACKUP Tape Libraries / Autoloaders

Media Accessories

Storage management

Disaster Recovery



Hospitality Solutions

High Speed Internet Access to Guest Rooms and Public Areas

Wired or Wireless Access to Internet

Hot-spots

Authentication, Billing and Management

Interface to Hotel PMS system

CCTV Surveillance, Access Control and Time & Attendance systems

Closed-circuit television networking

“Security monitoring over web” solution to monitor from remote

locations

Door access control system

Remote operated Gate & Boom barriers and Road Blockers

Time & Attendance hardware and software

Telephone System

Digital / Analog Telephone Systems

IP Telephony / VoIP

Installation of Computer Hardware

Supply and Installation of Desktop Computers and Laptops

Supply and Installation of Printers (Local and Network)

Supply and Installation of Scanners (Local and Network)

Supply and Installation of Projectors



Maintenance of Computers

Installation / re-installation of Windows, MS Office suite, updating patches for Windows, updating

antivirus programs, installation / re-installation of hardware drivers, installation and maintenance of

any third party software and hardware, all depending on customer’s specific requirements.

Digital Imaging Solutions

Printers (Dot-matrix, inkjet, laserjet, multi-function and large format)

Printing Media and supplies

Scanners (for documents, photos and large scale drawings)

Printers and Scanners accessories

Projectors

Anti-Virus Security

Email (SMTP and POP3) borne virus security

HTTP / FTP Borne security

Perimeter Security

Firewall, VPN, IDS, IPS

Content Filtering - Web & Email Filter

Anti-Spam, Spy-ware



Professional Services / AMC

Implementation of Network Infrastructure

Data Security Services

Protection against Virus outbreaks and proliferation

Integration/migration of diverse operating systems

Implementation of email solutions

Integration of Storage technology

Upgrades of Network/System/Operating Systems

Annual Maintenance Contracts for Desktop computers, Networks, Cabling, Servers, OS, Printers &

Scanners, Security devices and Storage systems

Software Solutions

Customized ERP Solutions

Project Portfolio Management

HR and Payroll System

B2B and e-business Solutions

Web Page Design, Web and Email Hosting

Web page design using the current tools and techniques

Web and Email hosting at state of the art hosting facility in the USA

Domain name registration

Domain Name, Web Hosting and Email Hosting transfer to our facility from other provider’s site.



Our Vendors

One of the major reasons for the success of our business is that we have partnered with well known international

brands in the market in their respective fields, which have their local presence in Dubai. Some of them include:

1. HP: HP is a leading global provider of enterprise and small-business networking solutions that help

organizations achieve their business and networking objectives. The company has had a major impact on

computer networking since the creation of Ethernet in the 1970s and provides customers worldwide with

high-quality networking infrastructure solutions that enable the convergence of applications and

emerging technologies into the network.

Having partnered with HP for longer period, we are well versed with all range of solutions and hardware

available from this vendor.

2. CISCO: Cisco enables people to make powerful connections - whether in business, education,

philanthropy or creativity. Cisco hardware, software, and service offerings are used to create the Internet

solutions that make networks possible providing easy access to information anywhere, at any time.

We have installed and configured many high end solutions and hardware from CISCO for some of our

major clients. With the kind of support we receive from CISCO team in the Middle East and the expertise

our staff have in their solutions, we are prepared for any scale of network solutions that involve their

products.



AMP: With a 60-year history of leadership, Tyco Electronics – the parent company of AMP (American

Military Products) is a US$ multi-billion global provider of engineered electronic components for thousands

of consumer and industrial products; network solutions and systems for telecommunications and energy

markets; and wireless systems for critical communications, radar and defense applications.

We are using the products of AMP for our structured cabling projects, which include; optic fiber cables,

category 5e & 6 cables, keystones, jacks, faceplates, patch cords and other accessories.

3. SMP: Superior Modular products Inc. offers many tele/datacom options to fit all business needs, which

include connectors, cable management, communication outlets, modular jacks, faceplates, patch cords,

patch panels, cabinets, fiber optic, racks, etc.,

Hubbell has a history of more than a century and over the period, their researches have resulted in durable

and reliable products.

4. NOMADIX: Nomadix is focused on providing solutions for the public access market to create multi-use,

multi-revenue networks that require Zero Configuration for end user access. Their family of Access

Gateways running the Nomadix Service Engine (NSE) software is used by Public Access Service

Operators (PASOs) and Venue Owners providing a turnkey solution for public access HotSpot and

Metropolitan HotZone deployments.

With expertise and being the most known supplier in the field, Nomadix is one of our prominent partners.



5. TREND MICRO: Trend Micro offers comprehensive secure content management solutions such as

antivirus, anti-spyware, anti-spam, anti-phishing, content filtering, information leakage prevention, and

compliance capabilities.

Client Server Messaging Security for SMB

NeatSuite™ for SMB

Trend Micro Worry-Free™ Remote Manager

OfficeScan™ Client/Server Edition

6. MICROSOFT: The software giant who offers all sorts of software solutions for the modern day

businesses. We have partnered with them and are authorized to market their Windows, Server and Office

suite of applications.

7. Nortel Networks: Nortel is a recognized leader in communications market. Nortel’s next-generation

technologies, for both service provider and enterprise networks, support multimedia and business-critical

applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and

performance by simplifying networks and connecting people to the information they need, when they

need it. Nortel does business in more than 150 countries around the world.

Our engineers are trained at Nortel to provide VOIP, digital and analog voice communication solutions to

suit our clients’ specific needs.

8. EPSON: Epson (UK) Ltd. is a European sales and marketing subsidiary of the Seiko Epson Corporation,

a global manufacturer of printers, computers, watches and other technology products. Epson products are

designed for a wide range of customers in business, government and the home.

http://www.epson.co.jp/e/index.htm



We have partnered with EPSON to market their Digital Imaging Solutions, which include all kinds of

Printers (Dot Matrix, Inkjet, Laserjet, Multi-function printers, Large format printers for engineering

drafting poster printings), print media and supplies, all kinds and ranges of scanners and projectors.

9. Hahnemuhle Fine Art: Found in 1584 in Germany, this company has been manufacturing all sorts of

papers for traditional and digital art works, as well as industrial papers. Now, we bring this tradition to

the Middle East.

10. TeleEye: Founded in 1994 by the City University of Hong Kong and a group of engineering researchers,

the TeleEye Group is principally engaged in the development, sales and marketing of innovative network

CCTV and DVR that make use of advanced signal processing technologies.

TeleEye’s CCTV and DVR products allow people to visually monitor remote locations anywhere,

anytime through phone lines, Internet or wireless network. Their products extend people's vision beyond

territorial boundaries and open up innovative applications especially in the Internet and Mobile world.

The Group's products have won numerous prestigious awards. They have good commercial value and are

distributed globally.

11. Rosslare Security: Rosslare Security Products, a division of Rosslare Enterprises Ltd. manufactures and

markets high-quality security products. Rosslare’s products range includes; access control systems and

keypads, hardwire and wireless intrusion systems, guard patrol management systems and applications

software.



12. Avaya: Avaya is a recognized innovator and leading global provider of solutions for customer and team

engagement. The company provides technologies for unified communications and collaboration, contact

center and customer experience management, and networking, along with related services to large

enterprises, midmarket companies, small businesses and government organizations around the world.

Furthermore, they are available in a variety of deployment models including public, hybrid and private

cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions

for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric

Networking. All three are supported by Avaya’s portfolio of professional and support services.

13. Panasonic: The history of Panasonic goes back to when Konosuke Matsushita founded Matsushita

Electric Housewares Manufacturing Works in 1918. See how the company evolved and developed into

one of the leading electronics companies in the world today.



OIT Organizational Structure

CEO

CTO

COO

CPM

General Manager

Finance & Administration Manager

Projects & Contracts Manager

Sales & Marketing Manager

Accountant

Administration Officer

Sale Executives

Project Manager

Project Engineer

Site Supervisor

Skilled Technicians

Unskilled Labours



Some samples of our quality workmanship

Sample of our Cable Bundling

Before After

Before After



Safety Manual

Commitment to Accident Free

Ottomans International Technologies recognizes that accident prevention contributes greatly to the safety and welfare of

all concerned. Accident prevention is an important and integral part of productivity, quality service and efficient

operations. It is Ottomans International Technologies policy to place safety and health on an equal basis with productivity

and the costs of providing quality services.

All Teammates are responsible for their own safety and that of their fellow Teammates and the public. They must perform

their work in a professional, safe manner and follow the working practices and rules established for their safety.

What does Accident Free mean?

We believe that in order to be the best we must be the safest service provider.

Safety is every Teammate’s responsibility.

Every Teammate has the authority and responsibility to inspect and correct unsafe work conditions.

Effective planning is essential in achieving safe and profitable work.

Accident Free requires that every teammate be properly trained.

We require that we consistently enforce Ottomans International Technologies Safety Policy and Procedures.

Teammates considered for advancement opportunities must demonstrate excellent safety performance.

We expect every teammate to perform their work in a professional, safe and productive manner and adhere to safe work practices, without exception.

Teammate involvement and continuous improvement are critical success factors to being Accident Free.

OIT_ Profile

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