Oip Detailed Presentation Slideshare
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Transcript of Oip Detailed Presentation Slideshare
Office: +31 75 701 133
ICM / OIP™ in a nutshell
Data integration and reconciliation
Business process and application integration
Data warehouse initiatives
Visualization and status of integration
Workflows
Flexible, competitive, cost and risk saving
Office: +31 75 701 133
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Is your data synchronized to respective systems?
Invoicing& accounting
Salesprocess
OrderprocessMarketingprocess
Inbound logistics
IT support systems
Production & deliveryERP & B2B
eInvoicing tool
CRM, database Order tool,ERP, database
Outbound & inboundmarketing tools &
databases
Procurement toolIntegration to vendors
ERP, databaseManufacturing,project management
Service Management, Operations, HRM database, uCMDB
Office: +31 75 701 133
Data & Process Integration challenges…
Application Data & Transactions
Private Cloud Public Cloud
Local ITApplication
Provider
Different applications need or sharethe same dataData formats need to be transformedaligned and cleansedTransaction oriented data needs to be exchanged in real-timeBulk data needs to be synchronized within available time windowsDifferent departments, locations,
organizations are responsibleData located in local applications, private and public cloudData must be consistent, accurateand up-to-dateSecurity and governance of tool configuration, data access, storage and transport are key
Office: +31 75 701 133
Data integration Areas covered by ICM / OIP™Automated CMDB and metadata maintenance of service management tools
Register incidents with business impact using and based on existing monitor tools
Integration between existing monitor and alerting tools
Email to core application integration
Integrate multiple service management tools
Data warehouse and reporting enablement.
Integration status and visualization dashboard
Office: +31 75 701 133
Regular data integration issues to solve
Data formats, codes, categories and types differ between different tools
Integrations too complex and too expensive
integrations not manageable and maintainable
Project failures due to complex programming and scripting
No overview due to scattered integrations
No centralized overview of the status of all integrations or no status at all
No solid data security and isolation between different data stores, especially between private and public clouds apps.
Office: +31 75 701 133
OIP Server
web services
web services
web services
ICMNativeClient
Trigger provider
OIP Trigger Agent
Action executer
OIP Action Agent
OIP Client- Silverlight -
web services
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OIP ServerWorkflow
ICMNativeClient
ICMNativeClient
ICMNativeClient
web services
web services
web services
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OIP WF Server(WF’s with
Trigger provider elements)
OIPagent
web services
web services
web services
OIPagent
OIPagent
Trigger processes
Trigger processes
Trigger processes
Trigger processes
Trigger processes
Trigger processes
FileWatcher
Cmd line
WS
NT
WMI
FileWatcher
Cmd line
WS
NT
WMI
FileWatcher
Cmd line
WS
NT
WMI
FileWatcher
Cmd line
WS
NT
WMI
FileWatcher
Cmd line
WS
NT
WMI
FileWatcher
Cmd line
WS
NT
WMI
Office: +31 75 701 133
One engine solving the need for data integration and access across the enterprise
Application connectorsInteractive workflows
Real-time triggersWeb services
DatabasesXML, CSV
E-mailFTPAD
Graphical ETL Data cleansing
Data de-duplicationData Categorization
Data mapping and Filtering
Data compressionParallel processingDifferential updatesFast load and streaming
Secure OIP™ server / agentCommunication encryptionStorage encryptionSimple user roleEnhanced user rolesAuditLogging
Centralized workflow integration status dashboard
Office: +31 75 701 133
Use case examples... just one tool neededMaintain / integrate local and cloud based CMDB’s
Easily migrate CMDB data with new data format and structures
Register service calls via email in service management system using your standard email system
Create meaningful incidents based on events from existing monitor tools
Integrate multiple service management tools
Prepare, preprocess and manage data for reporting databases
Maintain centralized data warehouses based on all available data sources locally, remote and / or in the cloud
Office: +31 75 701 133
Local IT Cloud
Monitor events
CMDB & HRMAdmin data
Monitor tools
Local ITIL & HRM tools
Inventory tools
Service ManagementIn the Cloud
Triggered Transactions& updates
& Enrichment
Scheduled reconciliation&
Normalization
https
Inventory data
Office: +31 75 701 133
ICM / OIP™ business values…Just one integration tool needed. Save money based on:
Licenses, implementation, maintenance and knowledge
High visibility with overall integration status dashboard
No point integrations to check or monitor
No expensive programmers needed
No scripting or java programming required.
Avoid access security risks
User roles and user logins force administrative security
Avoid data communication and data storage security risks
Integrated data communication and storage encryption
Centralized governance
All data transactions and configuration changes are monitored and logged
Office: +31 75 701 133
Standard Integration PointsHP
HP Universal CMDBHP Service Center / Service ManagerHP Asset Center / Asset ManagerHP Service DeskHP Project- & Portfolio Mgmt.
OthersCRMERMERPITIL / Facility mgt tools
Prolin Service DeskPlanonBMC SD Express, RemedyTOPdeskCA UnicenterEtc.
Many others
Database/ApplicationsMicrosoft SQL ServerOracleIBM DB2Microsoft AccessLotus Notes
ProtocolsText/CSV delimited filesXLSXML with auto dtd generation and attachments Generic Web Services in/outEmail in/out with attachmentsFTP/HTML file collector and file processing
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ICM /OIP™ Q&A and Next steps…
Solving data & process integration challenge
[email protected] [email protected]
www.scope4mation.com
