OIC Overview

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    Oracle Incentive/SalesCompensation

    Special Interest Group (SIG) Meeting

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    OAUG AnnouncementsOAUG Appreciation Reception will be held on Wednesday,September 22nd from 6-8pm at the Weinstein Gallery, 301 GearyStreet (at Powell, Union Square). This event is sponsored by IBM.Please visit the OAUG kiosk, Moscone West Level 2, to obtain

    your wrist band for entry.

    Visit the OAUG kiosk, Moscone West Level 2, to learn moreabout the comprehensive member benefits offered by OAUG.Register for your chance to win an iPad through iPad-A-Palooza!!!

    New members and members are eligible to enter.

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    Oracle Incentive

    Compensation (OIC) SIGMeeting Agenda

    SIG Leadership

    Introductions

    Overview of SIG and Meetings

    Presentation OIC A Journey to R12

    Questions and Answers

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    OIC SIG Leadership

    Lisa Barthel-Daluge, Creative ConsultingSolutions, Inc.

    Dhamo Jayabalan , EIM Solutions

    Tabitha Ebert, Creative Consulting Solutions,Inc.

    Srini Parimi, EIM SolutionsDavid Carlson, Oracle Representative

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    OIC SIG - Introductions

    Name

    Company

    Involvement in OIC

    Version of Module

    Related CRM Modules What you Would Like to Gain FromOIC IG

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    OIC SIG - Overview

    First Meeting at OAUG in September, 2003

    Monthly Conference Calls in 2004

    2005/06 Quarterly Calls and OAUG/OracleConferences

    2 Day OIC SIG Meeting in November 2005

    OAUG and Oracle Conference 2006

    2007-2010 Quarterly Meetings and OAUGand Oracle Conferences

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    OIC SIG - Goals

    Network

    Share Experiences

    Seek Advice

    Provide Product EnhancementRecommendations

    Learn of Recent Enhancements

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    OIC Additional Sessions

    Quick Wins That Will Make You a Hero:Oracle Incentive Compensation

    Thursday, September 23, 1:30PM | Westin MarketStreet Hotel, Franciscan I

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    Oracle Incentive/SalesCompensation

    A Journey to Release 12

    Presented by Lisa Barthel-Daluge

    Creative Consulting Solutions, Inc.

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    Agenda

    Background of OIC

    OIC Release 12 Approach

    CRM Resource Manager

    OIC Compensation Plans

    OIC Release 12 Setup and ProcessingChanges

    Wrap Up and Q&A

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    Background of OICOIC and Resource Manager - Implemented 11.5.8 in2003 & Upgraded to 11.5.10 in 2005

    Implemented OIC in Stand-Alone Environment

    E-Business Suite in Different Environment 2010 Movedinto Environment with Other Modules

    Collected Data from Data Warehouse

    Paid out Through ADP

    800 Sales and Product Resources 2010 AddedProfessional Services

    Sales Credit Rollup 5-7 Levels

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    OIC Release 12 ApproachUpgraded the Test Environment to R12

    Review and Analysis of Core Functionality(1 Month)

    Ran Numerous Test Cycles/Test Environments to

    Discover Issues and Functionality Changes(3 Months)Closed out 2008 Plan Year and then Upgraded prior to2009 Plan Year Processing

    Full Year of Processing for 2009Migrated to E-Business Environment for 2010

    Setup and Processing of 2010 Plans

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    OIC Core Functionality Review

    Territory Mgr

    Territories

    Quoting

    Quotes

    ORACLE INCENTIVE COMPENSATION

    Collect, Calculate, Pay

    Resource Manager

    Resources

    Roles

    Groups

    Teas

    Eployees

    Partners

    Resellers

    Ven!ors

    Agents

    Or!er Manageent

    Or!ers

    Recei"a#les

    In"oices

    $illingCre!its

    Payents

    Payroll

    Eployees

    Paya#les

    Resellers

    Ven!orsPartners

    Agents

    %isco"erer & out'o('t)e'#o* Reports

    Coission Stateents

    Per(orance Reports

    +ear to %ate Suary

    A!inistrati"e Reports

    En! -ser Layer

    See!e! .or/#oo/s

    Sie#el $usiness Analytics

    Copensation %ata art

    Role #ase! %as)#oar!s

    0le*i#le personali1ation

    2R Cop

    Total Cop

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    CRM Resource Manager Setup all Resources who will havecompensation plan in OIC.

    Roles drive the compensation plan in OIC. Groups provide rollup structure of data andreporting hierarchy.

    Team provide another rollup capability allcredit rolls to team members.

    Date Driven

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    CRM and TM with OIC R12

    Resources

    Roles

    Groups

    Teams

    TerritoryManager

    R12 EncounteredNo Issues with our

    Definition orStructure

    View/Maintenancefrom OIC

    We continued usingcustom Territory Mgr& OTM for SomeAreas

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    Compensation Plan Structure

    Copensation

    Plan

    Plan Eleent

    Pro!uct

    Class

    3Re"enueClass4

    0orula5

    E*pressions

    Role

    Rate Ta#le5

    %iensions

    Resource

    Group5Tea

    Plan Eleent

    Pro!uct

    Class

    3Re"enueClass4

    0orula5

    E*pressions

    Rate Ta#le5

    %iensions

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    R12 Compensation Plan ChangesBuild Plans from the Top Down or Vice Versa

    New ** Plan Copy/Duplicate Functionality

    New ** View Document

    Screen/Form Visual Appearance

    360 Degree View of the Plans Single Page

    Plan Components/Elements

    Eligibility Roles, Groups

    Maintenance of Components

    Notes Sections

    Checklist and Validation

    Plan Administrator Responsibility

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    Sample Compensation Plan

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    View Plan Document

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    R12 Component Library

    Location to Build Plan Components

    Plan Elements

    Formulas

    Expressions

    Rate Tables

    Rate Dimensions

    Copy/Duplicate Capability for eachComponent

    Can Build Here or From Create Comp Plan

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    Component Library

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    R12 Plan Elements

    Plan Element for each Plan Component

    Commission or Bonus

    Link toFormula

    Product Classes

    Rate Table (Plan Element or Formula)

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    Plan Element Example

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    Plan Element Example

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    Plan Element Example

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    Plan Element Example

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    Plan Element Example

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    R12 Formulas and Expressions

    The Mathematical Structure of the Plans

    Simple to Complex

    Commission or Bonus FormulasRate Table to Formula for String Type

    Formula

    Input Expression (Goes Into Rate Dimension)

    Output Expression (Calculates the Commission orBonus)

    Rate Table (Formula or Plan Element)

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    Formulas in R12

    Same Structure Simple to Complex

    Screen Appearance Different

    Formula Structure Mathematical

    Input

    E*pressions

    Input

    E*pressionsOutput

    E*pressions

    Output

    E*pressionsRate Ta#le

    Results

    Rate Ta#le

    Results

    Re"enue

    6 Ac)ie"eent

    Rating

    Color

    Pro!uct Co!e

    %iensions7

    Percent

    Aount

    String

    Rates7

    Percent 38964

    Aount 3:8,9994

    RTR;Re"enue

    RTR

    PE8 Results PE< Results

    Min or Ma*

    RTR;Re"enue = Prior Pay

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    Formula Example

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    Formula Example

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    Formula Example

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    Expression Builder R12Input and Output Expressions

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    Expression Example

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    R12 Rate Tables and Dimensions

    Dimensions are the Tiers

    Rate Tables

    Rate Dimensions

    Rates

    Single Dimension or Multi-Dimension

    Link to Plan Element or Formula

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    Rate Tables and Dimensions R12

    Percent of Target Commission %

    0 - 0.25 * ITD Target 5

    0.25 * ITD Target - 0.75 * ITD Target 10

    0.75 * ITD Target - Target 15

    Country Commission %

    USA 5

    Japan 4

    Germany 7

    Percent of Quota Commission %

    0 - 25 0

    25 - 75 1

    75 - 100 3

    Units Sold Commission %

    1-250 2

    250-500 4

    500-99999999999 6

    Aount! "he rate dimension is defined in #uantities$

    Percent! "he rate dimension is defined in per%enta&es$

    E*pression! "he rate dimension uses previously defined e'pressions$

    String! "he rate dimension uses alphanumeri% data$

    License Revenue Country Product Rate

    0 250 USA !r"#$%t & 1'

    0 250 USA Ser()%e 5'

    0 250 Japan !r"#$%t & 1.5'

    0 250 Japan Ser()%e 4.5'

    0 250 Germany !r"#$%t & 1.25'

    0 250 Germany Ser()%e 6.25'

    250 - 9+999 USA !r"#$%t & 4'

    250 - 9+999 USA Ser()%e ,'

    250 - 9+999 Japan !r"#$%t & 4.5'

    250 - 9+999 Japan Ser()%e 7.5'

    250 - 9+999 Germany !r"#$%t & 4.25'

    250 - 9+999 Germany Ser()%e 9.25'

    Revenue Amount

    0 250

    250 - 9+999

    Country

    USA

    Japan

    Germany

    Product

    !r"#$%t &

    Ser()%e

    Multi!iensional Rate Ta#le

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    Sample Rate Table R12

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    Sample Rate Table R12

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    Sample Formula Calculation

    Output E*pression

    Rate Ta#le Results ;

    Transaction Aount

    E>g>7 86

    ?Quota Attainent@

    E>g>7

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    Compensation Plan Structure

    Copensation

    Plan

    Plan Eleent

    Pro!uct

    Class

    3Re"enueClass4

    0orula5

    E*pressions

    Role

    Rate Ta#le5

    %iensions

    Resource

    Group5Tea

    Plan Eleent

    Pro!uct

    Class

    3Re"enueClass4

    0orula5

    E*pressions

    Rate Ta#le5

    %iensions

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    OIC Processing R12

    Compensation Manager

    ResponsibilityData Collection

    Calculation

    Payment

    Reporting

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    en#"r )n ra%/e

    en#"r ater

    Terr)t"ry

    A)gnment )n

    $t"m Terr)t"ryanager

    mp/"yee )n

    ra%/e

    e"$r%e )n

    e"$r%e anager

    De)ne e"$r%e

    Gr"$p"/e

    TeamImp"rt

    Imp"rt

    Oracle Incentive Compensation

    Process lo!

    Compensation Plans

    "/e................................."mpenat)"n !/an...............................e"$r%e

    !aygr"$p !/an /ement ate

    !ayment !/an "rm$/a 8$"ta

    pre)"n

    ate Ta:/e

    ate D)men)"n

    Commission Processing

    Data "//e%t)"n;Intera%e"$e

    "r A#->"%

    ep"rt)ng an#

    Ana/y)

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    Data Collection R12

    Setup Responsibilities IC Administrator

    Processing Responsibility Compensation

    ManagerNo Changes to the Data Collection Processfor R12 Standard for AR, OM and CanCreate Custom Sources (i.e. Projects,

    Contracts, Revenue Recognition, DW)R12 Table Changes Views SomeMapping Adjustments

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    Data Collection R12

    Setup Responsibilities IC Administrator

    Processing Responsibility Compensation

    ManagerNo Changes to the Data Collection Processfor R12 Standard for AR, OM and CanCreate Custom Sources (i.e. Projects,

    Contracts, Revenue Recognition, DW)R12 Table Changes Views SomeMapping Adjustments

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    Data Collection R12

    Continued to Collect from DW

    2010 Added Collection from AR/OM

    Also Collected Revenue RecognitionIntegrated Collection with Sales CreditAssignments/Splits

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    Calculation R12

    Calculate for Resources Assigned to Plans

    Calculate all Data Collected into OIC

    Stages of Calculation No Change

    Testing Process for Calculation After Upgrade

    3 Test Cycles

    Calculation and Validation of Results Reconciliation

    No Major Discoveries

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    Sample Menu For Processing

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    Payment in R12

    Payrun by Paygroup

    We Continued with Report to ADP

    No Change to Oracle Payroll or AP Interface

    Various New Views/Searches into thePayment Batches and Payment Sheet

    Transactions

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    OIC Reporting R12

    We Continued with the DW

    Custom On-Line Statements

    Standard Reports MoreFlexible/Customizable

    XML/OA Created Reports

    Use a Combination of Custom and Standard

    Manager and User Self ServiceResponsibilities

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    Sample Menu For SS Reporting

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    Summary of OIC R12

    Core Functionality Intact

    New Look and Feel

    Duplicate/CopyCapability

    No Major Gotchas inUpgrade

    Simple to ComplexPlans

    Open Data CollectorCapability

    Weekly/MonthlyProcessing Consistent

    Payment ProcessingSmall Changes

    Reporting IncreasedFlexibility and ImprovedStarting Point

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    Questions & Answers

    Presented by Lisa Barthel-Daluge

    Creative Consulting Solutions, Inc.

    [email protected]

    763-286-2649