OIA IN ACTION_Complete Library

OIA IN ACTION

CUSTOMER CHALLENGE CUSTOMER BENEFITS

OUR SOLUTION

An inventory visibility solution that reduced costs and improved customer service

Global management of sophisticated, costly engine repair tools used to provide quick response aircraft repairs was a major under-taking for GE Aviation. Meeting intense customer demands and providing the correct equipment to ensure airline customer pro-ductivity required developing the perfect combination of standard operating procedures, technology support and people resources.

GE On-Wing was able to quickly respond to urgent customer demands for aircraft repair worldwide. Relying on OIA’s logistics team, they were able to reuse existing tools as they had complete inventory visibility using the OIA WebTracker and Edocs system which tracked shipments down to the product code level. Before implementing this program, GE was purchasing new tools rather

than reusing available existing ones and realized annual sav-ings in excess of $3 million. Tool utilization also improved. Paperwork issues that had previously delayed shipments ceased as the OIA team

ensured the packing lists, invoices, and certificate of origins were in order for quick customs clearance.

• 100,000 square foot distribution center in Southwest Ohio• Inventory management system• Documentation verification and support• Carrier management• Pick and pack from inventory• Shipment staging

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OIA IN ACTION


OUR SOLUTION

A logistics program enables a new product without a hitch

Golf clubs and apparel are a highly seasonal and competitive product. Callaway was in danger of missing retail deadlines for their newly designed golf club. Failure to have the product in stores would have cost the company millions in lost revenue.

Callaway successfully distributed new product to retail and end user customers during the peak buying season for golf clubs enabling them to successfully build new revenues and market share while reducing their in transit costs in excess of 20%. Transit times were reduced by an average of 10 days.

• Analysis and review of logistics options from Asia to Mexico• Supplier and carrier coordination• Air Freight forwarding• Web tracking and shipment status• Cross border services (USA-Mexico)• Management reporting


OIA IN ACTION


OUR SOLUTION

A domestic managed transportation program that reduces costs and supports crictical supply chain flows and custom requirements

Golf clubs are a highly seasonal and competitive product and Calla-way’s retail and end user customers have exacting demands includ-ing country club deliveries, trade show management, and temporary inventory support. Time sensitive delivery windows and locations without unloading facilities posed additional challenges.

A mid-sized company like Callaway was able to obtain dedicated customer service and a simplified transportation solution with a single point of contact. Transportation spend and damages were reduced, achieving 99% on-time delivery performance.

• Carrier management and auditing• Management reporting• Online shipment visibility• Temporary inventory storage• Trade show services• Trailer supply and yard management


OIA IN ACTION


OUR SOLUTION

1145 Tons. One desert. A disappearing road. No problem

372 pieces of oil and gas equipment had to be transported from Italy to a drilling site in Uzbekistan through the Volga Don canal and the port of Turkmenbashi, many of which were heavy and oversized. The entire route needed extensive planning and surveying to overcome the problems and ensure the site was completed on-time.

The Energy Team’s intimate knowledge of the areas and countries along the transportation route proved invaluable and ensured that progress was maintained according to schedule. Several potential disasters were avoided through extraordinary attention to detail, diligence and using the team’s experience. GE Oil & Gas was pleased with the quick reaction of OIA to find solutions to unfore-

seen problems presented along the route.

• Complete route survey, clearance from all local authorities obtained in advance of move

• Route planning and permit applications • Transportation management • Documentation• Escorts and convoy


OIA IN ACTION


OUR SOLUTION

A complex global solution enables management to focus on strategy, customers and sourcing

Compliance with ever changing life science logistics and trans-portation requirements coupled with a global portfolio of suppliers resulted in a very challenging, labor intensive supply chain. Thermo Fisher needed a solution reducing complexity allowing management to concentrate on strategic initiatives.

Over $400K in annual savings achieved through supplier produc-tivity. Online visibility to over 25 key logistics reports covering KPIs and financial metrics provided to global management. A reduction in labor costs by outsourcing to OIA on-site logistics experts in Asia.

• Air and ocean forwarding• Customs brokerage and compliance• Control tower centralized coordination • Logistics and financial management reporting• Dedicated account management• On-site support in Japan and China• Quality control• Purchase order verification and management


OIA IN ACTION


OUR SOLUTION

An Asia to US import program enabling retail and direct-to-customer fulfillment

Hi-Tec was challenged with providing consistent and low cost order fulfillment to North American retailers and direct-to-customer sales channels. They faced market forces such as port labor issues and transport capacity fluctuations.

Implementation of a metrics and reporting system, managed over 30 Asia vendors, optimized inbound transportation spend, reduced labor costs by 10% at import distribution facility and created contin-gency plans for East Coast destinations. Warehouse space was also reduced.

• Supplier management program• Air and ocean transportation (LCL & FCL)• 100,000sq. ft. cross docking & distribution facility• Warehouse optimization program• Inventory management • Order fulfillment


OIA IN ACTION


OUR SOLUTION

Brand standards and sustainability challenges solved through vendor management and packaging design

Specialized Bicycles were experiencing fast growth, challenging their ability to position their brand and meet sustainability goals. Market expansion required an increased number of vendors, more coordination, and costly quality checks. This meant additional sustainability requirements needed to be met, while also maintaining brand standards.

Vendor management and a retail packaging redesign resulted in a 26% reduction in packaging costs. Implemented a “one-size fits all” format achieved an additional 8% savings. Further quality manage-ment ensured PRSL compliance, as well as an overall improvement in brand consistency and carbon footprint reduction across the board.

• Packaging Restricted Substance List (PRSL) management• Designed new helmet retail packaging• Global quality program• Sourcing of sustainable and compliant materials• Management reporting


OIA IN ACTION


OUR SOLUTION

An out-of-gauge logistics challenge facilitates a new energy source in Southern Europe

Alstom needed to supply a 113 ton rotor shaft from a factory in Swit-zerland through mountain passes and tunnels to a hydro power site in Northern Italy. This was complicated by different rules for convoy transportation in the two countries requiring an exchange of vehicles at the border.

The customer satisfied significant liability, engineering safety, and product integrity requirements. Surveys, communication with road authorities in two countries, detailed planning and attention to detail ensured the whole operation was completed without incident. To the customer’s great satisfaction this complex transport project was safely delivered to the destination. Alstom entrusted this project

to the OIA Energy Team because of its proven history delivering complex projects on time and on budget. • Route planning and permit applications

• Heavy lift and out-of-gauge movements• Escorts and convoys• Specialized transportation equipment


OIA IN ACTION


OUR SOLUTION

Circuit of the Americas - Getting 27 cars ready for a day at the races

Thirteen privately owned race teams had the challenge of making sure that 27 full race spec cars worth in excess of 3 million USD were delivered safely to the Circuit of the Americas race track in Austin, Texas. Timing is everything and even small delays could prove disastrous. All cars and associated equipment and parts were then to be returned to Germany within 72 hrs. of race completion.

A 100% one stop solution. Single point of contact throughout the entire project life span. The Automotive Team took care of every single step of the project making it possible for the customers to focus on the actual racing event. Cars and parts were available trackside precisely when needed and returned to the race owner in Germany on schedule. OIA’s attention to detail ensured a trouble

free experience for all race teams involved.

• On-site research prior to race event: Selecting race track handling companies, airport authorities, customs brokers

• Dedicated on-site team• Chartering of 2 x Boeing 747 freighters• Fully supervised loading/offloading processes • Build and break of specially designed auto pallets• Air units trucked to site on flat-bed truck with ensuing break-

down in the pit lanes. Team of 10


OIA IN ACTION


OUR SOLUTION

The heaviest and the longest. Logistics challenge enables client to build a wind and energy infrastructure

Mitsubishi Heavy Industries (MHI) Vestas Offshore Wind took part in a competition to supply some of the highest energy generating wind power turbines in the world. This contest involved establishing the world’s largest land based windmill at the Hunterston test site in West Scotland, one of the windiest places in Europe. However, the port at Hunterston did not have port facilities to receive windmill parts of this size, so a custom quay had to be built. MHI engaged OIA to help navigate the multiple challenges related to the plan-ning and execution of a world first: The transportation of the largest windmill blade parts ever made.

The very long timeline of this project meant that MHI Vestas Offshore Wind needed a logistics partner who participated from the first minute of planning until completion several years later. This required a great deal of dedication as well as attention to detail and knowledge of the customer’s internal organisation. OIA’s Energy Team provided the consistency and continuity needed for a project

this size and duration. This true partnership between forwarder and client enabled MHI’s teams to focus on technical challenges of this enormous endeavour.

• Consolidation• Transportation management• Project cargo• Specialized logistics equipment


OIA IN ACTION


OUR SOLUTION

There and back: Vintage cars to Pebble Beach and Shanghai

Arthur Bechtel Classic Motors needed a sophisticated compli-ance solution for transportation and customs/tax treatment of four rare vintage cars from Germany to United States and China, and potentially back again. The cars attended an auction in the United States at the prestigious Pebble Beach Concours d’Elegance event. The client needed several customs and tax solutions to be in place, depending on the outcome of any potential sales.

One-stop-shop solution with single point of contact. Transportation, customs and tax solutions in place for every car’s sale/show status. The team’s attention to detail ensured a trouble-free and stress-free experience for owner, event organizer and buyers alike. After a successful Pebble Beach event two cars were sold and the other two continued to the Bund Classics event in Shanghai and were

finally returned to Germany in pristine condition.

• Secure loading and lashing at the OIA automotive warehouse in Stuttgart.

• AP’s (wooden automotive platform) were used for secure and efficient loading of all 4 cars into (2x) 40` DC.

• Complete customs clearance solution • Dedicated Auto team• Dedicated enclosed car transporters


OIA IN ACTION_Complete Library

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