OFM4APPS iDay - Oracle · CRM Data (Siebel) •The end-user sees the transaction “in Context”...

OFM4APPS iDay August 2012

Dennis Lin, Senior Manager Strategic Programs Asia Pacific

Manish Palparthy, OFM4APPS leader (India Region)

PROGRAM OVERVIEW What is the ofm4apps program all about

The Opportunity

• Appeals to ALL Apps customers – not just the ones with a SOA vision

• Addresses the most important Apps customer need: “Avoiding

customizations

15%

SOA Suite penetration of Apps Customers

MORE

INTEGRATION

BUSINESS

Oracle Fusion Middleware THE BIGGEST GROWTH OPPORTUNITY FOR ORACLE PARTNERS

EVERY APPS

CUSTOMER WILL USE

IT OVER TIME

APPLY YOUR

BUSINESS PROCESS

SKILLS

• Companies have more than one application

• Oracle Apps will utilise components of OFM

• As new releases are implemented, customer demand for services around OFM will significantly increase as their architectures evolve

• OFM + E-Business Suite etc skills are unique in the market

• Therefore, your industry and process expertise can easily be extended beyond the traditional borders of E-Business Suite

• OFM integrates people, information and processes. This goes beyond the current messaging hub concepts and results in more consulting required at a data, applications, message, presentation, process and business tier

The Growth Opportunity

Apps Customer

Readiness

Apps Customer

Needs

Process

- High

SOA

- Low

Integration Customizations

Self Service

Collaboration

Process

Quality

AIA Foundation

Pack

BPM Order to Cash

Procure to Pay

#1: “OFM4APPS” offers solutions for

all Apps customers

BAM Apps Process

Visibility Code-free

P2P

Integrations

Apps Customer

Readiness

Apps Customer

Needs

Process

- High

SOA

- Low

Integration Customizations

Self Service

Collaboration

Process

Quality

AIA Foundation

Pack

BPM Order to Cash

Procure to Pay

#2: “OFM4APPS” offers a way to avoid

apps customization

BAM Apps Process

Visibility Code-free

P2P

Integrations

Upgrade-

Safe

Extensions

(Comp. Apps)

3 MAIN AREAS Where does OFM come into play

8

Three main areas

• User Interface Customizations

• Functionality Customizations

UI Customizations

• Lifecycle - Design, Implementation & Management

• Visibility, Exception Handling, Metrics & Reporting

• Access and Security

Business Process Lifecycle

• Multi-Channel Capability and Development Management Mobility

9

Three product lines

• User Interface Customizations

• Functionality Customizations

WebCenter Suite

• Lifecycle - Design, Implementation & Management

• Visibility, Exception Handling, Metrics & Reporting

• Access and Security

SOA/BPM Suite

• Multi-Channel Capability and Development Management

ADF Mobile

USE CASES

OFM4APPS iDay August 2012

Dennis Lin, Senior Manager Strategic Programs Asia Pacific

Manish Palparthy, OFM4APPS leader (India Region)

UI

Modernisation

Composite Applications

Interface to

Wiki/Discussions

Accounts Receivables

(EBS)

CRM Data (Siebel)

• The end-user sees the

transaction “in Context” within

one screen.

• Allows for overlay of Web2.0

features onto the transaction.

Exposing Application Components

Adding Value to Your Customers #4: Aggregating Useful Applications

14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

Demo

CUSTOMER CHALLENGES/OPPORTUNITIES

• Required an enriched UI so as to engage end-users more effectively

• Staff needed to be able to access system via smartphones • Back-end system was PeopleSoft • Competing against a cloud-based application

SOLUTIONS

• Leave requisition from PeopleSoft available on portal (through

the use of SOA Suite and WebCenter)

• SOA Suite

• WebLogic Suite

• WebCenter Portal

• PeopleSoft Adapter

View the demo for this customer:

Adding Value to Your Customers #4: Aggregating Useful Applications

Business

Process

Management

16 Copyright © 2012, Oracle and/or its affiliates. All rights

reserved.

Introducing DBTA

Document and Business Transaction Architecture

“A framework to maintain control over an organization's business transaction documents, including scanned images as well as generated files, for the purpose of supporting the business operations.”


reserved.

DBTA Worker Processing

ERP Application

Access WorkTray Map Document

Exception Handling

Search for Documents

DBTA Worker Processing


reserved.

Entry points/channels into DBTA

Fax/eMail

Mail/Scan

DBTA Work Tasklist

Upload document via

Corporate Portal

DRA*

* Document and Routing Approval Process Template

See http://www.oracle.com/technetwork/middleware/bpm/documentroutingapproval-1612453.pdf

New!

http://www.oracle.com/technetwork/middleware/bpm/documentroutingapproval-1612453.pdf




reserved.

Client Layer Process Layer Service Layer Content Layer Application Layer

Solution Overview

Ora

cle

Serv

ice B

us

Other applications


reserved.

DBTA Process Overview

• The DBTA process


Process Accelerators

• Ready-to-use process solutions built on

top of Oracle BPM Suite

• Built with extensibility in mind

• Not overlapping yet leveraging services

of Oracle Applications when needed

• Addressing both critical industry

processes and areas that fall off IT’s plate

• Aggregators of best practices and building

blocks from internal and field experience

What


Document Routing & Approval – Horizontal

Strategic Goals

• Improve operational efficiencies

• Reduce costs

Process Advantages

• Replace undependable email approval process

• Automated notification

• Standardize approval patterns based on

document type

• Role based approvals enables increased

approval pool

• Track late approvals

• Identify bottlenecks

Business Process Overview

Store Document

Submit for Approval

Rules Driven Routing

Ad-hoc Routing Disposition

Request Final

Disposition Notification

Best practice BPM-driven solution to enable end-to-end automation of the Document

Routing & Approval process – from initial submission to final disposition and

notification


reserved.

Oracle DRA and DBTA

• Works hand in hand

Process a document that has been

submitted and check relevance,

quality, etc.

Process a business transaction document

and check the business data quality,

relevance and map into ERP


reserved.

DBTA Demo

Mobile Toolkit &

Integration


reserved. © 2011 Oracle Corporation – Confidential

Multi-Channel Development Single Programming Model

Java Business Logic

User Interface

ADF Faces / WebCenter ADF Mobile Portlets

HTML (5.0)

Mobile Desktop Web Office

AJAX Flash WAP 2.0


reserved.

• Build once, and deploy to

virtually all mobile platforms

• Deliver mobile-optimized user

experience

• Mobile-enable enterprise

middleware and applications

• Developer Productivity

© 2011 Oracle Corporation – Confidential

Oracle ADF Mobile



• Automatic detection and delivery of content based on browser

capabilities and device form factor

• Automatically leverages AJAX features in smart phone browsers

– Degrades gracefully to support plain HTML browsers

• Optimized for network bandwidth and performance

– Leverage Partial Page refresh where supported

– Framework files and pages are delivered as needed

Compatibility with Virtually Any Mobile Device

Browser



• Out-of-box support for both touch-screen or

touch-pad based user interface

• Touch-optimized user experience for smart

phones

– Such as Android, iOS, Latest BlackBerry..

• Native iOS application user experience

– Achieved through support of Apple’s iOS UI

Standards

• Support for wide-variety of touch-pad/button

based consumer phones

Mobile-Optimized User Experience


reserved.

Developer Productivity

• Complete Enterprise Application Framework

• Declarative and visual development

• Reuse business services

• Reuse developer skills and tooling • Consistent developer experiences for web,

mobile, desktop, and MS Office

applications


reserved.

Highly Scalable Foundation Adapters

1 2 3

4

Oracle knows ERP


reserved.

• Drag & Drop

• Visual

• Single Unit of Deployment

• Easy versioning

• Based on SCA standard

Declarative Composite Assembly SOA Composite Editor


reserved.

Business Drivers for Mobile Applications

• Upper Management uses mobile devices lot more than

desktops/laptops.

• Increase efficiency by providing mobile application on

various devices.

• Centralized view of Expense Reports.

• Ease of use.

• Increased employee satisfaction.


reserved.

ADF Mobile Browser vs. Mobile Client

Mobile Browser is preferred when:

• Most or all data needs to be accessed real time.

• Basic integration with device native services.

• Can be easily skinned to achieve device native look-and-

feel.

• Need to support users on wide variety of mobile devices.

• Need to develop and go-live today.


reserved.

ADF Mobile Browser vs. Mobile Client

Mobile Client (device native) is recommended when:

• Data needs to be available while device is offline.

• Extensive integration with on-device services such as

integrated barcode scanner.

• Requires consistent client performance.

• Targeted set of mobile devices by enterprise users.


reserved.

SOA Suite

Fusion Middleware

Oracle AS, WebLogic

Oracle e-Business Suite (11.5.10)

Apps

Adapter

ADF

Browser

UI

JAAS

Authentication

CRM

On Demand

Mobile

Applications

PIP/AIA

Architecture


reserved.

Expense Receipt Mobile Browser Application

• Integrated with EBS version 11.5.10.2

• Mobile browser based application built using ADF.

• Optimized to run on iPhone, iPad, Android, Blackberry,

Windows mobile devices.

• Users can access Expense Report details,

Approve/Reject.

• Integrated with EBS via Oracle Apps Adapter (SOA).

• Authentication implemented using JAAS.


reserved.

Expense Receipts

Mobile Demo

THE END What is the ofm4apps program all about

OFM4APPS iDay - Oracle · CRM Data (Siebel) •The end-user sees the transaction “in Context”...

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Transcript of OFM4APPS iDay - Oracle · CRM Data (Siebel) •The end-user sees the transaction “in Context”...