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OFFICIAL BULLETIN OF INDIAN NATIONAL SUGGESTION SCHEMES’ ASSOCIATION

B u l l e t i n

For Private Circulation Only

• April’16- June’16 • Vol.28 • No.1

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Managing Council

President:U.S.Bapat Ex Tata Power Company Ltd.Hon.Secretary: M.M.Brahme Safety Mission,MumbaiTreasurer:A.B.Mankar RCF Ltd.Trombay,Mumbai

MembersSudhir H.Date Past President,INSSANLakshmanan C.A. Bharat Petroleum Corp.Ltd.,MumbaiA.M.Paranjape BX Consultancy Services,PuneAshok Sharma Aradhya Engrs.& Constr.Pvt.Ltd.,MumbaiDr.S.P.Mandaogane Tata Motors Ltd.,PCBU,PuneG.B.Shingde RCF Ltd.Thal-Raigad-MaharashtraPramod Gijare Tata Motors Ltd.,CVBU,PuneD.S.R.Prabhu Tata Motors Ltd.,JamshedpurK.K.Singh Modi IndustriesLtd.,Modi NagarR.Rajamohan Dalmia Cement( Bharat )Ltd.,Trichy,TNSharad Aggarwal ITC Ltd.,GhaziabadV.K.Srivastava Suprabha Protective Prod.(P)Ltd.,GurgaonS.Natarajan SAIL-Salem Steel Plant,SalemPravin Jain S.N.C.Pharma Ltd.,AurangabadIndranil Ghosh Learners & Winners Trg.& Consl.Pvt.Ltd.Jayprakash B.Zende Consl.&Freelance Trainer,Pune

Past PresidentsD.I.Shahani GPIL,MumbaiS.Samidas BHEL,TiruchirappalliK.K.Bhattacharya RCF Ltd.Trombay,MumbaiSudhir H.Date Siemens Ltd.Worli,MumbaiP.S.Rao Philips India Ltd.Worli,MumbaiW.J.N.Danait L & T,Powai,MumbaiK.P.Rao RCF Ltd.Trombay,MumbaiS.A.Gupte Special Steels Ltd.Borivli,MumbaiKalyan Chakravarty L & T,Powai,Mumbai

Jamshedpur Chairman Sudhansu PathakEIC Tata Steel Limited-Jamshedpur Secretary D.S.R.Prabhu Tata Motors Ltd.,JamshedpurPune Chairman Shrikant SavangikarWIC SKF India Ltd.,Pune Secretary Pramod Gijare Tata Motors Ltd.,CVBU,Pune

EditorSudhir H. DateChapters

Aurangabad Chairman Dr.Sudhir Deshmukh JN Engg.College,Aurangabad Secretary Pravin Jain S.N.C.Pharma Ltd.,Aurangabad

Delhi Chairman Yogesh MunjalNIC Munjal Showa Ltd.,Gurgaon Secretary V.K.Srivastava Suprabha Protective Prod.(P) Ltd., Gurgaon 1

Presidents’ CommuniqueDear members,

Challenge of sustained growth

We are currently witnessing the global struggle to keep healthy economic growth. The oil prices despite being low has not been able to push demand or low demand has led to low oil prices. We have every reason to be proud that Indian economy has shown growth of over 7%.While our Government is confident of achieving more than 7.5% this year, experts are projecting the challenge.

For us to realise the dream of being a leading country in theworld, we have to be very competitive globally. This would be possible with our ability to produce goods and services of higher quality at lower cost.

We have the necessary talent and potential, but need is to actively engage our human capital. INSSAN as you all know has been dedicating its effort to encourage and reward through National Convention ,All India Summit and other programmes.

We have made few changes in our website and our attempt is to give a platform to all members share the success stories of their employees and work teams.

My appeal to all our members to send us success stories, to visit site and give us suggestions to serve you better.

INSSAN will take full efforts to stand by its motto Inspire to Innovate.

U.S.Bapat

Employee Involvement towards increasing organisational competitiveness and productivity

i2i -INSPIRE TO INNOVATE

TamilNadu Chairman B.PalaniappanSIC Micheline India Tamilnadu Tyres Pvt.Ltd.,Chennai Secretary S.Natarajan SAIL-Salem Steel Plant,Salem

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EDITORIALDear Member Colleagues,

We are very happy to put in your hands our next issue of INSSAN Bulletin covering the period of April to June 2016.

INSSAN has coined a tagline to it’s brand image “ inspire to innovate ” or i2i !

No business can thrive or prosper without having a business leader who inspires and guides his employees, subordinates, colleagues and/or followers.By acting as a catalyst for growth and optimism and achievement INSSAN is trying to work to help organisations ! It is said that there are four most important changes to your working – 1.BE THE HARDEST WORKER IN THE ROOM/WORKPLACE-it was Steve Jobs that said’ stay hungry, stay foolish, and it couldn’t have been more apt. 2. SET THE BAR HIGH-expect excellence and nothing less than it. 3. DEMONSTRATE PASSION-even amid heavy workloads and almost insurmountable challenges.4. DON’T SWEEP ISSUES UNDER THE CARPET - acknowledging an issue is the first step to tackling it,so take that first step.

In this issue you will find the list of new members, names of Eastern India Chapter committee members, report of award function held in Tata Motors Ltd.along with photographs,in the regular series of Did You Know-you will know about the non stick pan history.

INSSAN had published a book on Suggestion Scheme titled ‘Managing Ideas For Profit‘ - details of which are given here in this issue.

An article on Suggestion Scheme appeared in IMPACT, written by our regular author Mr. Jaiprakash Zende is part of this issue.

INSSAN has granted honorary membership to industrial associations as well as some individuals-the names of these associations and individuals are given in this issue.

The innovative efforts by STARTUPS-very interesting article is also part of this issue.

We are sure you will share the innovations carried out in your organisations for publishing in this bulletin,we will welcome all such creative implemented ideas.

Wish you a happy reading,Sudhir Date

Mob. No. 9820002373 Tel. No. 022-25221109

Email ID:- [email protected] [email protected]

For any additional information on INSSAN activities, please communicate at

Indian National Suggestion Schemes’ Association

Satyam CHSL,Devidayal Nagar,A 62,Dr.Rajendra Prasad Road,Opp.Municipal Gen. Agarwal Hospital,

Mulund-West,Mumbai-400080. Tel. 8433707355 / 9820118501

E-mail:[email protected], [email protected], [email protected]

Website : www. inssanindia.com

Those who wish to receive INSSAN Bulletin, please communicate to The Editor

Members are requested to contribute

For this bulletin by your success stories,

innovative ideas on improvement in your

organisations, Employee Involvement

activities for sharing with others. Your

participation will add value to this

bulletin.

- Editor

A REQUEST!

All Members, who have not yet paid

subscription for The year 2015-16

2016-17 and earlier years, are

requested to do so immediately.

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Non-stick pans are often said to be one of the by-prod-ucts of the space race,but in fact Teflon was invented

in 1938 and the means of utilising it for non-stick pans was invented in 1954,both years before mankind ven-tured into space.

Teflon,the coating that makes pans non-stick,was invented serendipitously by Dr.Roy Plunkett [ USA ] in 1938.Plun-kett was attempting to create a non-toxic refrigerant and thought that he had prepared a container of tetrafluoro-ethylene gas-but when his assistant, JackRebok [USA],took the lid off the canister there was no gas inside.The weight of the canister proved that there was something in there,so they sawed it in half and discovered a greasy white pow-der,which proved to have amazing properties:it was not affected by heat or electricity,was not corroded even by the strongest acids and solvents,and has the lowest coefficient of friction of any substance yet discovered or manufactured.

Plunkett had created a polymer known as polytetrafluo-roethylene,or PTFE and on 1 July 1939 he filed a patent for PTFE and his method of producing it[granted 1949].The patent stated that PTFE would be useful for “handling certain corrosive agents,such as hydrofluoric acid,or for protecting workers from the fumes that arise from such reagents”.Its first practical use was in clothing as the only material capable of protecting workers on the Manhattan Project[1942-45] from the corrosive uranium hexa fluo-ride used to make Uranium-235 for the first atomic bomb.PTFE was kept a military secret until 1946,when it was made public and the trade name Teflon was registered.

The patent also stated that PTFE could be ‘ molded and spun and put to a wide variety of uses where its peculiar properties would be advantageous ‘ ,but it was not until 1954 that anyone thought of using its low coefficient of friction to make non-stick pans.Engineer Marc Gregoire [ France ] and his wife,Colette,invented a process for fixing a thin layer of Teflon to metals such as aluminium,and Colette suggested applying it to kitchenware.Gregoire founded the Tefal company in 1955 and produced the first non-stick pans in 1956.Since then Teflon has been used in clothing, engineering, electronics, medicine-and the space programme.

Teflon has far more uses than as a coating for non-stick pans. As well as its initial use to protect clothing and equipment against corrosives,it is also used in electronics for insulating cables and components,in medicine for artificial joints and blood vessels[ because it is inert and therefore the body does not reject it],in clothing as a stain repellent and in engineering as a weather-resistant and flame-re-tardant coating for bridges,buildings and monuments including the Statue of Liberty, NewYork, and the Millenium Dome, London.

NON - STICK PAN

Did you Know?

The inventors : Roy J. Plunkett & Marc Gregoire

1906: Marc Gregoire born in France

1910 : Roy J. Plunkett born on 26 June in New Carlisle, Ohio

1932: Plinkett graduates in Chemistry from Manchester College,Ohio

1933 : Plunkett receives a Master’s degree in 1933 from Ohio State University

1936: Plunkett receives a PhD in Organic Chemistry from Ohio State University.JoinsE.I.du Pont de Nemours & Co.[USA]as a research chemist at the Jackson Laboratory in Deepwater,New Jersey

1938: On 6 April Plunkett and his assistant Jack Re-bok[USA],open a cylinder of tetrafluoroethylene to dis-cover that plunkett has by chance created polyttrafluoro-ethylene[ PTFE,or Teflon]

1939: Plunkett files a patent on 1 July,on behalf of Ki-netic Chemicals,a subsidiary of DuPont[both USA],for “tetrafluoroethylenepolymers”.Becomes a chemical su-pervisor at DuPont’sChambers Works at Deepwater

1946: Teflon is registered as a trademark in the USA

1954: Teflon is registered as a trademark in Britain.TheGregoires invent and patent a method of bonding Tef-lon to aluminium[GB patent filed by Colette Gregoire& Georgette Wamant in 1955,granted 1959].

1956: MarcGregoire founds Tefal in Sarcelles,France.Tefal launches the first non-stick pans

1975: Plunkett retires from DuPont

1988: DuPont honours Plunkett with an award in his name,first awarded to celebrate the 50th anniversary of the invention of Teflon.ThePlunlett Award recognises those who contribute important new products using Teflon

1994: Plunkett dies on 12 May, aged 83

1996:Gregoire dies aged 90

2000: Tefal invents and launches Thermo-Spot,the first heat indicator to be built into the non-stick coating of a frying pan

DID YOU KNOW ?

Former US President Ronald Reagan was known as the Teflon President because no accusations or criticisms regarding him or his policies seemed to stick!

- Sudhir Date

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to New MembersMember-ship No.

Name of the Company and Address Principal Nominee Alternate Nominee

20499 IFFCO-Phulpur P.O.Ghiya Nagar, District Allahabad-212404 UP Tel.05332-251250/1/2

Mr.Mukul Srivastava Sr.Gen.Mgr. [email protected]

Mr.Sanjay Kudesia [email protected]

20500 IFFCO-Aonla P.O.IFFCO TOWNSHIP, Paul Pothen Nagar-243403 UP Tel.0581-2404001/2

Mr.A.K.Maheshwari Sr.ED [email protected]

Mr.Ravi Agnihotri [email protected]

20501 Tata Blue Scope Steel Ltd. Coated Steel Division Bara P.O.Agrico- Jamshedpur-831009

Mr.Niranjan Rout Head-Business Excellence Mob.8092083915 [email protected]

Mr.Abhishek Kumar Tripathi Sr.Mgr.-HR Mob.7781000747 [email protected]

20502 SSI

Safety Mission A/62,Satyam CHSL,Dr.R.R.Road, Near Municipal General Agarwal Hos-pital, Mulund-West-Mumbai-400080

Mr.Mangesh M.Brahme Mob.9820118501/ 8433707355 [email protected]

20503 The Indian Steel & Wire Products Ltd. P.O.Indranagar Jamshedpur-831008 Jharkhand

Mr.Neeraj Kant MD Tel.06576690524 [email protected]

Mr.Rakesh Babu DGM Mob.9234543553 [email protected]

Eastern India Council : 2015-16SN Name Designation Company Position E-mail Id Mobile No.

1 Mr. Sudhanshu Pathak

Vice President (Steel Manufacturing)

Tata Steel Chairman [email protected] 9234511067

2 Mr. G V Srirama Kumar

Head Purchase (FBV & Defence)

Tata Motors Vice Chairman

[email protected] 7720009153

3 Mr. Deepak Kamath General Manager (HR/IR & Strategy)

JUSCO Vice Chairman


4 Mr. Pankaj Kumar Head Total Quality Management

Tata Steel Vice Chairman


5 Mr. D S R Prabhu Divisional Manager (PSD)

Tata Motors Secretary [email protected]

9234669236

6 Mr. K S Shastry Senior Manager (Ser-vice Purchase)

Tata Motors Treasurer [email protected] 7070896807

7 Mr. Tapojyoti Bhat-tacharjee

Asst. General Manager (PSD)

Tata Motors Member [email protected] 9234500481

8 Mr. Debesh Paria TQM Consultant TAYO Rolls Member [email protected] 9204058827

9 Mr. Sanjay Prasad Divisional Manager Tata Motors Member [email protected] 9234500339

10 Mr. R Somnath Chief (Strategy & BE) Tata Sponge Member [email protected] 8294034031

11 Mr. Chanchal Kumar Divisional Manager (TM & TQM)

TCIL Member [email protected]

9835173696

12 Mr. Sujit Sengupta Head (BE - Culture Bldg. & CSR)

Tata Power Member [email protected] 9204789990

13 Mr. Niranjan Rout Head Business Excellence

Tata Blue-scope

Member [email protected]

8092083915

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SN Name Designation Company Position E-mail Id Mobile No.

14 Mr. Rakesh Babu Asst. General Manager (TQM & QA)

ISWP Member [email protected] 9234543553

15 Mr. Ashish Banerjee Chief (Engineering & Technology)

TRF Member [email protected] 9334009867

16 Mr. Anit Roy Manager (Suggestion Management)

Tata Motors Member [email protected] 9771441846

17 Mr. Alok Sharma Senior Manager (TQM)

Tata Steel Member [email protected] 8092086174

LIST OF ORGANISATIONAL HONORARY MEMBERSHIP GIVEN BY INSSAN

1.- MACCIA-MAHARASHTRA CHAMBER OF COMMERCE,INDUSTRY& AGRICULTURE

Oricon House, 6th Floor,12, K.Dubhash Marg, Fort, Mumbai-400001.

Tel.022-67395800 [30 lines] E-mail:[email protected]

Contact :Sagar Nagare Acting Secretary General-9870417866

2. TBIA-THANE BELAPUR INDUSTRIES ASSOCIATION

P-14, MIDC, RabaleVillage, P.O.Ghansoli,Navi Mumbai-400701

Tel.022-27691919/2165,E-mail : [email protected], [email protected]

Contact : Mr.K.Jayadevan-Jt.Secretary

3. AIPMA-THE ALL INDIA PLASTICS MANUFACTURERS’ ASSOCIATION

AIPMA House, A-52, Street no.1, MIDC, Marol, Andheri-east, Mumbai-400093

Tel.022-67778899/28217324/25 E-mail : [email protected]

Contact :Rituraj Gupta-Hon.Secretary-9820321382, [email protected]

4. ACMA of INDIA[WR]-AUTOMOTIVE COMPONENT MANUFACTURERS’ ASSOCIATION OF INDIA-WESTERN REGION.

Office No.C,10thFloor ,Godrej Eternia-C, B-Wing,old Mumbai Pune Highway, Wakdewadi ,Shivajinagar, PUNE-411005.

Tel.020-66061219/66061220 E-mail :[email protected] / [email protected]

Contact :Mr. Ashwani Joshi-Sr.Director& Regional Secretary.

FORTHCOMING PROGRAMMES OF ASSOCIATES/ CHAPTERS OF INSSAN IN 2016

IDEAS-ARABIA

13/14.09.2016 Benchmarking for Excellence

26.10.2016 5th UAE Ideas Conference & Awards 2016

IDEAS-UK

9/10.11.2016 Idea of the Year Competition 2016-finalist interviews with Judes

9/10.11.2016 30th International Conference Accreditation 2016

IDEAS-AMERICA

13/14/15.09.2016 -74th Summit

INSSAN-NIC

19/20 08.2016—Creativity Summit

Contact : Mr.V.K.Srivastava Secretary NIC for more details his contact details are on page 11.

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INSSAN has published this above book to serve as an aid to have improvement in the EI and overall growth of an organisation, which forms the integral part of our

objectives.It is possible to further improve the contents as the change is always for better. Readers are requested to write to Jayprakash Zende.

Tel.020-25464582/ Cell 09422000574 and [email protected]

The copies of this book are available with the Editor.

Each single copy costs Rs.200/-

IMPORTANCE OF SUGGESTION SCHEME

Every day, millions of people arrive on the job at factories, offices, and shops. They do their jobs and work hard at them,

but involvement is not the same, as “working hard” needs to be backed by “working smart”. Involvement really represents a new dimension in working. People are truly involved only when they have creative contribution to make, in doing their work and in finding ways to do it better. The job gives us physical and social security but to fulfill our higher needs of recognition and self-development, each one of us need opportunities to share our creativity and intelligence. These needs can be fulfilled by participation in Suggestion Scheme on a daily basis.

The idea is that employees should not merely carry out the orders given every day about the work but should move on and find out what the problems are on the job and work to find out remedies for them. Doing this, aids in employees’ growth and gives more joy to work and more meaning to life.

Man is a natural problem solver. The condition in which he finds himself is rarely as comfortable or rewarding as he would like to, so his mind is constantly engaged on change and improvement, with very little thought he is able to quite satisfactorily change to his convenience.

If you examine all successful organizations in the world, you will find following four things which are common in them:

• The ideals of the organization are acceptable to all its em-ployees.

• A part of profit of the organization goes back to society.

• There is an open management.

• The organization uses collective wisdom.

In recent years there have been considerable efforts in the corporate world to focus management attention for greater in-volvement of employees in the operation and decision making process of organization. Human being is only an asset which appreciates over age and this is the only resource that converts all other resources into utility.

We are living in the era of technology. Technology is nothing but congealed knowledge and knowledge is in the brains of

- Jayprakash B Zende, Consultant, Employee involvement

schemes and a freelance trainer (An extract from “Impact”-A journal for management people”

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people who deliver the results. Hence, in all the organizations what is most important is people. Also people who are engaged in day to-day work are the experts in doing their jobs. They know the problems in the jobs and the simple solutions which will solve their problems. What is needed is their involvement. Suggestion Scheme provides this. Suggestion Scheme is nothing but a systematic method of generating ideas and utilizing them for better productive use.

The psychological advantage of Suggestion Scheme is that it restores to some extent, the dignity of the individual. Suggestion Scheme shows other impor-tant dimension of human spirit that there is a law of biology “Use it or lose it”. If people do not use their talent/ brains/creativity, it will get lost and hence to keep this important part alive, we must use it in day today work.

It is not enough to have technical and financial strength, but also have a well motivated/engaged work force to keep an organization a step ahead of others in the com-petition.

Visible recognition in the eyes of their colleagues and word of appreciation for contributing ideas towards betterment of the organization seem to have tremendous potential in motivating people and keeping them loyal to the organization.

Definition of Suggestion Scheme

“A scheme instituted by an organization to provide an op-portunity to its employees to participate in management process by generating alternatives, together with the con-cept for their implementation to achieve betterment in the process and or procedure related to its activities for mutual benefits”.

Purpose of Suggestion Scheme

• Participation: Encourage and promote participation of all levels of employees in improvement program.

• H. R. Development: On job development for contin-uous improvement.

• Results: Make work place comfortable and the or-ganization more competitive.

Objectives of Suggestion Scheme

1. Providing well-defined procedure for receiving and evaluating employee’s ideas.

2. Creating climate for bringing out the creativity of an individual by generating and surfacing ideas and recognizing it through suitable rewards.

3. Achieving cost reduction and productivity improvements through creative ideas from employees.

4. Improving industrial relations through employee’s participation by giving them an opportunity for self

expression and increasing sense of belonging to the organization.

Salient Features

Opportunity for employee involvement• Encouragement for creative ideas/views.• Recognition-financial / non financial.• Creating favourable working atmosphere.• Creating culture of continuous improvement. • Linking with business mission and values.• Investing in employee’s competence.

What does the suggestion Scheme contributes ?

• We normally recognize the stars (politician, film stars, athletes, and corporate executives) but every individ-ual who is in spot-light, there are thousands of others whose efforts remain unheard. They are large faceless crowd. Suggestion Scheme recognizes them and col-lects their wisdom.

• Imagination is more important than knowledge, for knowledge is limited whereas imagination stretches and embraces the whole universe.

• Suggestion Scheme makes people move on and find out what the problem is in their jobs and work to find out remedies for them. Thus gives joy to their work.

• Creates environment for participative culture and management base for human respect.

• Suggestion Scheme bring people closer by spirit of in-telligent co-operation.

• Encourages people for constructive thinking, ingenui-ty and initiatives.

Conclusion

Suggestion Scheme provides a good common platform, where employers and employees jointly work together, to-wards improving quality of product, people and organisa-tion as a whole, by tapping unused potential and talent in the organisation and giving opportunity to people to think and improve their work on a continuous basis.

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We organize quarterly award function for high value award winners (award amount more than Rs 5,000/-). The same is communicated to all employees. Communication in this regard to all by communication department for last

quarter function is attached.

Awards function at Tata Motors Ltd.-Pune

Gear Factory: Chandrakant Patil, Panjab Salve Akash Chavan, Ganesh Dhumal, Suhas Phalke

Axle Factory: Rahul Arya, Manikrao Ghate, Satish Thapliyal, AMS: Suresh Kadam, Shripad Karmarkar

AMS: Jayant Tiwari

Purchase & Supply Chain: Amol Bhandare

E Block Factory: Jagannath Ghogare, Kaluram Kudale, Vitthal Khandagale

Engine Factory: Vazapully David

Purchase & Supply Chain: B Balachandran, Avinash Bijutkar, Parvez Khan

Purchase & Supply Chain: Prasad Bhobe

- Report by Mr. Pramod Gijare

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Lonavala

- Report by Mr. Pramod Gijare

INSSAN review meeting was held on Sunday 24th April 2016 at Tata Power.The focus was to come up with ideas to enhance growth and also suggest measures to sustain growth for INSSAN.It was a very good brainstorming session,

where each participant contributed his ideas.The participants represented NIC,WIC and HQ.

The venue and all arrangements of the meeting were courtesy of Tata Power.

Group engrossed in serious discussion

M/S K.K.Singh, M.M.Brahme, Dr. Kulkarni, Sudhir Date, C.A.Lakshmanan and Jayprakash Zende

M/s Pramod Gijare,V.K.Srivastava and K.K.Singh

A.M.Paranjape,Prakash Avchat,U.S.Bapat, Indranil Ghosh, Choulkar and Jayprakash Zende.

All smiles...

Participation is collective idea power produced by employees taking responsibility for quality and

productivity,managing their work and developing their skills and knowledge about the organisation

and about themselves.Participation is good management.

—Charles A.Aubrey II and Patricia K.Felkins,Teamwork.

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Innovate YourselfBy Jeffrey Baumgartner, http://www.creativejeffrey.com

Over the past 11 years, I’ve written a great deal about organisational inno-

vation. Now it’s time to talk about you and other really cool, capable and good looking people like you and, in particular, how you can innovate yourselves. Let us talk about personal innovation.

What Is Personal Innovation

Personal innovation is the act of making a change in your life with the aim of making your world a better one. Personal innova-tion can be on a professional, personal or family level. It can be relatively common-place activities like quitting smoking or learning a new language to actions that re-ally change one’s life in a big way.

Here are a handful of examples of bigger personal inno-vations.

An engineer works in a large company for years. How-ever, she has also dreamed of starting her own carpen-try business. One day, her employer announces that it is downsizing and offers bonuses to employees who volun-teer to leave. She takes the money and sets up her dream carpentry business. It takes time, but eventually takes off.

A globe-trotting senior executive is making a huge sala-ry, has stock options worth millions and is considered a strong contender for the CEO position in the near future. However, he realises that he hates wearing suits, feeling stressed out, working 70 hour weeks and being in a state of permanent jet-lag. He quits his job, exchanges his man-sion (and its demanding mortgaged) for a comfortable cot-tage and sets up as a local gardener making a comfortable living doing something he actually enjoys. He loves having much more time with his family. Sometimes his kids work with him.

A woman, who has been stuck in an abusive relationship for years, finally finds the courage to step out, seek help and rebuild her life into one she deserves. She eventually gets a degree in psychology and sets up her own practice to help other woman in abusive relationships escape and rebuild their lives. In the period of a year, she moves from no self-esteem to feeling she is making a positive differ-ence in the lives of other women.

A man loves his wife and over 10 years they have three lovely children, one of whom has special needs. His wife earns a higher income and has better career prospects, so he quits his job in order to take care of the children especially the one with special needs. One terrible day, the wife is killed in a car accident. The man has to restart

his career, deal with his grief, help the chil-dren with theirs and raise them all himself. Although it is a financial and emotional strug-gle, he succeeds. Two of the children do well in school and build good futures for them-selves. The child with special needs lives with his father and eventually becomes more of a care-giver himself.

An obese man has a heart attack and barely survives. His doctor tells him that he needs to lose weight and get fit or he will not live another five years. The man gets on a sen-sible dietary and fitness regime and loses 30 kilograms over 12 months. He not only looks better, but he feels better and has more self-confidence than ever before.

A young woman in a promising professional career be-comes pregnant from a man who should not be a part of her future. She decides to raise the child herself. Balanc-ing work and childcare, especially in the early years, is a challenge that affects her ability at work and she soon finds she is losing out on promotions to other colleagues who are not single parents. Nevertheless, she perseveres, determined to provide for herself and her son as well as to prove her professional worth. Over time, top manage-ment recognises her determination and creativity and she is put on the fast-track for management.

A professional woman in London sees an intriguing job ad-vertised in Bangkok. She applies, gets the job and moves to Thailand. At first, she finds the culture too strange and she misses home desperately. But over time, she makes Thai friends, learns the language and comes to love her new home. When she visits family in London, they of-ten remark that she has become more Asian. In fact, her understanding of British and Thai culture help her thrive in her new work and before long, she is offered a senior position in the company’s head office in Tokyo.

Triggers

Personal innovation may be the result of a decision made in your own time. Perhaps you have dreamed of setting up a company for years and eventually, the time seems right to take action on that dream.

Personal innovation may be the result of finding yourself in a situation in which you need to change in order to survive. For example, you are laid off from work, along with 100s of colleagues. The local job market is not good and you feel the only realistic option is to set up your own company.

Usually, I believe, there is some kind of trigger. It may not be so drastic as being laid off. Perhaps you have dreamed

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of setting up a company for years without taking action. One day, you get a new boss whom you simply do not like as much as your previous one. As a result, work seems less pleasant and your dream seems all the more desirable. So the new boss becomes the trigger for personal innovation.

Risks

Just like in the case of business innovation, personal in-novation is fraught with risks. Leaving a secure job to start your own company will almost certainly mean an initial loss of income and a substantial loss of job security -- at least until the company can be built up. And your new company is probably more likely to go bankrupt in the next year than is the big company you worked at for years.

A woman who leaves her partner of several years for a new relationship may find the new partner is even worse than the one she left.

The Indian software engineer who leaves Bangalore for a promising career in Silicon Valley in the USA, may find that America is not nearly so wonderful as Hollywood im-plied it would be and that without his circle of friends he is a lot lonelier than he expected to be -- even though he is making great money and building an impressive profes-sional reputation.

Continuous Self-Improvement and Life-Changing

Just as organisational innovation ranges from continuous improvement through ideas to breakthrough innovation,

personal innovation ranges from continuous self-improve-ment to life-changing for the better. Continuous self im-provement are things you do all the time to better yourself: reading, attending lectures, staying in good health, getting exercise and so on. Life-changing -- or breakthrough -- personal innovation is about big changes that affect your life and probably the lives of people around you.

Unfulfilled Dreams

Many people dream of life-changing personal innovation, but never take the necessary steps to make it happen. Cir-cumstances never push them to make changes and the fear of risk prevents them from taking action. That’s too bad. I believe that few people in their 50s 60s and 70s look back on their lives and say, “Golly, I wish I had played it safer and not tried new things in my life.”

Your Stories, Please

Do you have stories about your personal innovation? Have you made changes in your life big or small? If so, tell me about them! I would like to explore the area of personal innovation more deeply and I believe the best way to do that is to talk to people who have innovated themselves and share their stories.

I am particularly interested in how we might apply organ-isational and business innovation concepts to personal in-novation and vice-versa.

And, as always, your thoughts on personal innovation are welcome!

INSSAN ADDRESSES OF CHAPTERS WITH CONTACTSAURANGABAD CHAPTER-AC Mr. Pravin Jain-Hon.Secretary Shri Narsimha Chemo Pharma Pvt.Ltd.’ H42,MIDC,WALUJ-431136 Aurangabad,Maharashtra.-0240-2564558 /09370649367 [email protected]

NORTHERN INDIA CHAPTER-NIC- Mr.V.K.Srivastava-Hon.Secretary I-34,First Floor,South City-2,Sohna Road, Gurgaon-122001. HARYANA.-0124-2219447 / 09911222117 [email protected]

EASTERN INDIA CHAPTER-EIC- D.S.R.Prabhu-Divisional Mgr.-PSD General Office,Grd.Floor, Tata Motors Ltd.-Jamshedpur-831010. Tel.09234500339 to 09234669236

SOUTHERN INDIA CHAPTER-SIC- Mr. S,Natarajan-Hon.Secretary, DGM-TQM,Salem Steel Plant, SAIL,Tamilnadu-636013. Tel.0427-2382047 / 09443122047 [email protected]

WESTERN INDIA CHAPTER-WIC-- Mr. Pramod Gijare-Hon.Secretary Mgr.-Suggestion Scheme,Business Excellence Services, Tata Motors Ltd.-CVBU,Pimpri,PUNE-411018 Tel.020-66135179 / 09822913644 /09028086043 [email protected] ; [email protected]

An idea is a fragile thing.Turning it off is much easier than keeping it lit.Ideas shine becausesomebody had them and somebody helped them and nobody turned them off.

- Excerpt from TRW Advertisement,TRW Inc.1984-Tom Peters,A Passion for Excellence.

12

When You Are the Best, You Should be Worried!

Book PostPrinted matter

Back in 1993, I started speaking. At the time I was a consultant with Accenture

(then Andersen Consulting). By the mid 90’s, I was speaking 50 to 100 times a year at company and client events around the world.

Invariably, after a speech, people would line up to shower me with accolades and acknowledge my speaking prowess. It be-came commonplace for me to hear that

I was the best speaker they had ever heard. As time pro-gressed, my confidence began to swell – and so did my head.

Given all of these accolades, in 2001, I decided to branch out and become a full-time professional speaker.

After doing this, I discovered something shocking. I wasn’t as good as I thought I was! While speaking for Accenture, audiences were comparing me to internal consultants, partners, and in-dustry experts. While these people exhibited varying levels of abilities, none were professional speakers. And neither was I. But compared to them, I was a rock star.

And now, when I look back at video footage of my old speeches from my Accenture days, I want to cringe. My speaking business struggled in the early years, because in re-ality, I was not the best.

Since then, I’ve seen what a great speaker really looks like. Not only are they content experts, they are masterful at story telling, speech flow, and audience engagement. I did not re-alize this when I first started my speaking career.

No matter what your profession, if you want to be valued and hired, you need to have a good barometer for determin-ing your aptitude. A skilled tennis player may appear great against a local club player. But if you want to play at Wim-bledon, you’d better compare yourself to Serena Williams.

Just because you are a better speaker than someone in your local Toastmasters group does not mean you can make a liv-ing as a professional speaker. Just because your mother loves the book you wrote, does not mean it will be a New York Times Best Seller (or deserves to be).

Compare yourself to those better than you. Over the last 15 years, I’ve surrounded myself with people who are world-class speakers. Although I have my own style and approach, I now have an appropriate barometer with which to compare myself. This forces me to stretch. It highlights my weakness and blind spots. I like to be inspired and influenced by those who are better than I am. And I try to avoid beating myself up for not being as good, although I am not always successful.

It is wonderful when you are told you are the best. It is a nice ego boost. But be critical of these comments. When you think you are the best, you are doomed. There is nowhere to go but down.

– Stephen Shapiro

To,

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If not delivered, please return to:

INDIAN NATIONAL SUGGESTION SCHEMES’ ASSOCIATION

Satyam CHSL, Devidayal Nagar, A 62, Dr.Rajendra Prasad Road,Opp.Municipal Gen. Agarwal Hospital, Mulund-West, Mumbai-400080.

Tel. 8433707355 / 9820118501 /

E-mail: [email protected] / [email protected] / [email protected]

Website : www. inssanindia.com

Thinking makes

A Better Man

Suggestion Makes

A Better organisation

Printed by Editor, S. H. Date, INSSAN Bulletin for Indian National Suggestion Schemes’ Association, Mumbai.

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