Office365 Renewal app for Microsoft resellers
18
Demo Office 365 Renewal app Calanza BV / www.calanza.com [email protected] / +31 235 515 00 00 January 2014
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22-Oct-2014 -
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description
The Office 365 Renewal app facilitates Microsoft Office 365 resellers to notify their customers when renewal is upcoming. This app helps them to get customers back into their store. This demo presentation contains an explanation of the process flow and functionality. Audience: Microsoft resellers, Microsoft Partner Managers, everyone who is interested in Windows 8 apps. "Customer loyalty requires accurate follow-up and a little patience." "A small investment of time for a salesperson today leads to an opportunity in the future."
Transcript of Office365 Renewal app for Microsoft resellers
Demo
Office 365 Renewal app
Calanza BV / www.calanza.com
[email protected] / +31 235 515 00 00
January 2014
Content of this demo
• App summary
• Goal
• Flow
• Customer loyalty
• Screens & functions
• How to get it
App summary
The Office 365 Renewal app facilitates Microsoft Office 365 resellers to notify their customers when renewal is upcoming.
Main features
• Register customer data
• Get notified when it’s time
• Send notification email
• Export customer data (backup)
GoalFor Microsoft Office 365 resellers encourage Office 365 clients to come back to the reseller’s store for renewal.
For Microsoft subs facilitate Microsoft Office 365 resellers to increase loyalty of their Office 365 customers.
Flow
1. Download
2. Enter details
3. Wait
4. Notify
5. Welcome back
Customer loyalty
A small investment
of time for a
salesperson
today
leads to an
opportunity
in the future.
Screens & features
• Start
• Enter customer data
• App bar
• Email template
• Notification (and
Reminder)
• Export
• Settings
• About & Help text
Start
• Downloadable from
app store
• Pin to start screen
• View notify revenue amount of renewals ready for notification
Enter customer data• Agree to register
• Select productPC only also possible
• Automatic
purchase &
notification dateadjustable per person
• Opt in for other
offers from the
store
App bar buttons to the features
• Notify
• Remind
• Export
• Notification mail
• Reminder mail
• Settings
Email template
• Add special promotionor any other incentive to come to the store
• Change default textssubject, body, footer
• Change company logo
• With personalized fields [[customer name]], [[product]], [[email address]]
• For both emailsNotification & reminder
Notification
• Lists to notify / remind
• Select customer to view notification email
• Share or click to send email
• Mark as notified
Export
• Export csv file to pcdifferent statuses (wait, notify, …)
• Send bulk mailingsmake sure to check opt in for other offers
• Backupof registered customer data
Settings
• Change default notification & reminder period15 – 30 – 45 – 60 – 90 days
• Change Office 365 pricefor Home & Small Business
• Option register pc-only
• Add / remove sample data
About & Help text
Recap functionality
• Register customer data after purchase of an Office 365
subscription
• Notify and remind customers via emailto renew their subscription
• Create email template with logo and optional promotion
• Data storage on local hard driveno internet connection needed
• Export customer data to your PC for backup or to send bulk mailings
• Sample customer data possible to add & remove for demo’s
Where to find this app?Look for Office365 renewal in the Windows Store near you
- Worldwide
- Netherlands
- Belgium
- Germany
- Austria
- Spain
- Norway
- …
We ♥ to hear from you.
Interested in a W8 app for your
business?
Calanza B.V.
Herenweg 103 a-7
2105 ME HEEMSTEDE
Netherlands
http://www.calanza.com
