Office Business Applications in Financial Services

2007 Office System the 2007 Office System the Next Business Platform Next Business Platform for Financial Services for Financial Services

Mike WalkerMike WalkerArchitecture Strategist Architecture Strategist Microsoft Corp.Microsoft Corp.

IntroductionIntroduction

Mike Walker is the managing architecture strategist for the Financial Services vertical at Microsoft. Walker is responsible for driving and evangelizing Microsoft’s worldwide industry and vertical strategy in the banking, insurance and securities segments. Specifically, Walker ensures that financial services institutions around the world realize the full extent of Microsoft’s vision and value proposition, by overseeing areas such as industry strategy, marketing, solution development, partner development, thought leadership, and executive relations.

Walker joined Microsoft in early 2006. His background is as a financial services strategist, specializing in business transformation around technology, but he combines this experience with a strong focus on strategic execution. Prior to joining Microsoft, Walker ‘s worked as an enterprise architect in banking, where he developed business strategies, conducted strategic infrastructure planning, and implemented technology projects. His experience includes bespoke and package implementation, enterprise process design and management, applications management and systems selection.

What We Will CoverWhat We Will Cover

What is an Office Business Application (OBA)What is an Office Business Application (OBA)

Why should Financial Services use OBAsWhy should Financial Services use OBAs

How do OBAs solve Financial Services How do OBAs solve Financial Services challengeschallenges

How this fits in your current environmentHow this fits in your current environment

ConclusionConclusion

Session PrerequisitesSession Prerequisites

High Level Understanding of Financial High Level Understanding of Financial Services IssuesServices Issues

General SOA Concepts and TechnologiesGeneral SOA Concepts and Technologies

Understanding of Microsoft TechnologiesUnderstanding of Microsoft Technologies

Level 300Level 300

AgendaAgenda



OBAs solve the challengesOBAs solve the challenges



Office Business Applications (OBAs) Office Business Applications (OBAs) are a style of composite applications are a style of composite applications that bring together both the front-office that bring together both the front-office and back-office by unlocking more and back-office by unlocking more value from line-of-business systems value from line-of-business systems making them more accessible and making them more accessible and actionable to information workers actionable to information workers through the familiar, powerful and through the familiar, powerful and ubiquitous Microsoft Office system.ubiquitous Microsoft Office system.

Line-of-business Line-of-business ApplicationsApplications

Line-of-business Line-of-business ApplicationsApplications

Microsoft OfficeMicrosoft OfficeSystemSystem

Microsoft OfficeMicrosoft OfficeSystemSystem

OBAs

What is an OBA?What is an OBA?Definition Definition

Determine

Product and Rate

Unstructured

Create

Lead

Qualified?

RetireLead

Create

Oppt’y

Create

Quote

Closed?Complet

eSale

Originate

Customer

Validate Data

Present solutio

n

Work with

lenders

Complete

Registration

Get Signatur

es

Structured

Office Business Applications

“Classic” Enterprise Applications

Estimate

custom design

Unstructured

Office SharePoint Server

Word Excel Outlook InfoPath

What is an OBA?What is an OBA?What makes an OBA DifferentWhat makes an OBA Different

“We thought people would use our portal, but now we realize they want to use SAP in their own interface. People will prefer to retain their current user experience. People love Office. You can connect SAP [to Office] so they don't need to leave their comfort zone.“

– Shai Agassi, President, SAP Product & Technology Group

“It is important to simplify and improve the user experience associated with enterprise applications interaction. Specifically, today most enterprise applications have Web-based user interfaces, but knowledge workers often find that these user interaction models are less intuitive to use and interfere with their daily work in Microsoft Office.“

What is an OBA?What is an OBA?The Industry Agrees The Industry Agrees

AgendaAgenda






Strong Regulatory factors such as:Strong Regulatory factors such as:HMDA, CRA and Customer PrivacyHMDA, CRA and Customer Privacy

Process heavy with many un-needed Process heavy with many un-needed manualmanual processesprocesses

In lending, banks must deal with In lending, banks must deal with 4040 unique unique documents that span up to documents that span up to 300300 pages pages

Highly competitive landscape where products Highly competitive landscape where products and the rates of those products give them the and the rates of those products give them the edgeedge

Technology efficiencies can help:Technology efficiencies can help:A 30 year fixed mortgage rate offered online is an A 30 year fixed mortgage rate offered online is an average average 50 basis points lower 50 basis points lower than that available than that available offlineoffline *

* US Market Forecast - JupiterResearch 2005

Why should FSI’s use OBAsWhy should FSI’s use OBAsIndustry ChallengesIndustry Challenges

OBAs increase Business OBAs increase Business User ProductivityUser Productivity

Out of The Box Automation Out of The Box Automation of the Processof the Process

Reduce the Cost of Reduce the Cost of OwnershipOwnership

Surface existing assets Surface existing assets (Mainframe and Unix)(Mainframe and Unix)

Align solutions with Align solutions with compliancecompliance

Why should FSI’s use OBAsWhy should FSI’s use OBAsOBAs to the RescueOBAs to the Rescue

Lending is process heavy with many un-needed Lending is process heavy with many un-needed manualmanual processes processes

Lenders must deal with Lenders must deal with 4040 unique documents that unique documents that span up to span up to 300300 pages pages

Data re-entry leads to data duplication, increased Data re-entry leads to data duplication, increased error rates, and compliance issueserror rates, and compliance issues

Why should FSI’s use OBAsWhy should FSI’s use OBAsWhat can be automated?What can be automated?

AgendaAgenda






Automating Lending RegistrationsAutomating Lending Registrations

Ability to add ad-hoc human Ability to add ad-hoc human process on to structured process on to structured processesprocesses

Self Serve Dashboards with Self Serve Dashboards with KPI’s and ReportingKPI’s and Reporting

Individual Team and Individual Team and Individual Sites for Individual Sites for Information Sharing and Information Sharing and Collaboration Collaboration

They solve the ChallengesThey solve the ChallengesEmpower your Business UsersEmpower your Business Users

AgendaAgenda






Presentation Layer

Web Based Portal Extensible UI

Application Services Layer

Office Clients

Business Rules Engine

Centralized Business Rules

Orchestration Layer

SQL Server 2005 3rd Party External Mortgage Providers

Lending Message Bus

State full Web ServicesState full Web Services Stateless Web ServicesStateless Web Services

Business Process Management

Data Services Layer

How this Fits InHow this Fits InRobust Composite ArchitectureRobust Composite Architecture

AgendaAgenda






Recommended Resources

Financial Services Architecture Financial Services Architecture CenterCenterhttp://msdn.microsoft.com/FinServhttp://msdn.microsoft.com/FinServArch Arch

Mike Walker’s BlogMike Walker’s Bloghttp://blogs.msdn.com/MikeWalker http://blogs.msdn.com/MikeWalker

Loan Origination Reference Loan Origination Reference ArchitectureArchitecturehttp://msdn.microsoft.com/architechttp://msdn.microsoft.com/architecture/ORLOS ture/ORLOS

MSDN Solution Architecture CenterMSDN Solution Architecture Centerhttp://msdn.microsoft.com/architechttp://msdn.microsoft.com/architectureture

Additional ResourcesAdditional Resources

Next StepsNext Steps

Take a look at the MSDN Financial Services Take a look at the MSDN Financial Services Architecture CenterArchitecture Center

Explore the NEW OBA Reference Application Explore the NEW OBA Reference Application Pack for Loan Origination SystemsPack for Loan Origination Systems

Installable ApplicationInstallable Application

Application Source Code (Coming Soon)Application Source Code (Coming Soon)

Architecture GuidanceArchitecture Guidance

Web CastsWeb Casts

Questions and AnswersQuestions and Answers

Submit text questions using the “Ask” button. Submit text questions using the “Ask” button.

Don’t forget to fill out the survey.Don’t forget to fill out the survey.

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Office Business Applications in Financial Services

Technology

Transcript of Office Business Applications in Financial Services