O F P A L M O I L

ISSUE NO: 74 APR - JUN 2017

11 Collaborating to DevelopCentral Boulevard Landin Singapore

23 IOILC China Moves to Maxdo Centre 30 Yayasan TSLSC Rewards

RM33,400 to 68 YAA Recipients

PUBLISHED BY

IOI Group

Two IOI Square, IOI Resort, 62502 Putrajaya, Malaysia.

Tel: 03.8947.8888 Fax: 03.8947.8958

WEBSITE

www.ioigroup.comwww.ioiproperties.com.my

EDITOR-IN-CHIEF EDITOR

Karen Liew Carine Yap

PRINTED BY

ST ENTERPRISE

AS 8, Jalan Hang Tuah 1, Salak South Garden,57100 Kuala Lumpur.

COVER FEATURE04 100 Years of Palm Oil

CORPORATE UPDATES 06 Q3 Earnings for IOIC and IOIPG

Significant Progress in Sustainability

07 Wildlife Training

Orangutan Rescue in Sugut Estate

Stream & Irrigation Management

08 BSR Field Assessment Visit

Promoting a Sporting Spirit

HUMAN RESOURCE DEVELOPMENT 09 Safety & Security against Terrorism

10 Coaching the Coach

PROPERTY 11 IOIPG Awarded BCI Asia Awards 2017

Collaborating to Develop Central Boulevard Land in Singapore

12 IOI Completes New Bypass & Road Upgrade

IOI Properties Showcase 2017

13 Service Ownership Workshop

Artsy Images on Tour

OLEOCHEMICALS 14 Myanmar Delegates Visit IOI Pan-Cen Oleo

Appreciating FTP Excellence

Emergency Spill Response

15 Every Drop Saves Lives

ISO 14001:2015 Awareness Training

Flaunting Leadership Skills with Leaderonomics

16 Improving Energy Efficiency with ISO 50001

Doing Good in the Community

17 Fire Safety Training

Don’t Let It Burn!

First Aid Training

18 Unveiling Success at in-cosmetics 2017

IOI Oleo GmbH & Acidchem Unite in NYSCC Event

11 Collaborating to Develop Central Boulevard Land in Singapore

IOI CompletesNew Bypass &Road Upgrade

OrphanageVisit Brings Smiles

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14

24

EmergencySpill Response

Moleknyo Rayo Bersamoat ICM

IOILC China Moves toMaxdo Centre

100 Years of Palm Oil

Yayasan TSLSC Rewards RM33,400 to 68 YAA Recipients

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EDITOR’S NOTE

2017 is a significant year for Malaysia as it marks the centennial celebration of Malaysian palm oil. On 18 May 1917, Mr Henri Fauconnier decided to replace an unsuccessful coffee plantation at the Tennamaram Estate in Batang Berjuntai (now known as Bestari Jaya) with commercial oil palm planting. His entrepreneurial act laid the foundation for the successful growth of the Malaysian oil palm industry.

Similarly, the Founder and Executive Chairman of IOI Group (IOI) Tan Sri Dato’ Lee Shin Cheng envisioned the growth potential of a declining palm oil industry back in the 1980s. He said: “Today sunset, tomorrow sunrise.” Today, IOI is one of the largest plantation companies since it started from zero base in 1983 as a pioneer home grown plantation company. Indeed, it is apt for our Cover Feature to celebrate the illustrious 100-year journey of the Malaysian palm oil industry and the equally outstanding journey of IOI as we look forward to a promising future of palm oil for the next 100 years and more.

Another success worthy of celebration is IOI Properties Group Berhad’s (IOIPG) BCI Asia Award 2017 which has been clinched for seven consecutive years (page 11). IOIPG’s string of success can be further seen in IOIPG’s collaboration with London-listed Hongkong Land to co-develop the Central Boulevard land in Singapore (page 11). As IOIPG continues to reach new heights to become the property developer of choice, it also announced the appointment of IOIPG Senior General Manager (Marketing and Business Development) Ms Lee Yoke Har to the Board of Directors of IOIPG effective 1 July 2017.

This year also marks IOI Loders Croklaan Asia’s (IOILC Asia) 40th

anniversary since it started operating in 1977 (page 21). A memorable celebration was held in appreciation of the commitment and loyalty of its employees under a people-focused approach. In fact, IOILC Asia recently recorded a milestone by successfully achieving its lofty goal of delivering 11,000 metric tonnes of specialty fats and oils for the third time.

Palm Garden Golf Club (PGGC) also celebrated its fifth anniversary in style as it welcomed over 100 golfers onto its fairways for a swinging time on 27 April 2017 (page 28). It was an eventful occasion, as two days earlier, the award-winning PGGC was recognised as a Superbrand of Malaysia.

Lastly, may we cherish our roots and look ahead to a bright journey of hope and optimism as we celebrate our many achievements and anniversaries.

Carine Yap

EDIBLE OILS

19 Food & Process Tech Campus Wins Pro-Motor Award 2017

IOILC Advances SFC Systems in Synergy

Renovating IOILC's Supply Chain House

20 Healthy Workplaces Good Practice Awards

Training the Next Generation

"Go No PHO" Bakery Innovation

21 IOILC Asia Celebrates 40th Anniversary

Leadership Culture Transformation for Non-Execs

Annual International Sales Conference

22 IOILC Asia Renews SEDEX & SMETA Compliances

Creative Studio Asia Welcomes STAR Customers

Excellent Debut for Betapol® in Summits

23 IOILC China Moves to Maxdo Centre

IOIEO's Journey to ISO Certifications

IOI MALL 24 Moleknyo Rayo Bersamo at ICM

Young Champions on Ice

25 Soak in the Souk Spirit

Hey Mama, Smile!

Spin the Wheel & Win

HOTEL26 Celebrating the Queen of Our Hearts

Welcoming Ramadan with Bubur Lambuk

27 Bring on the Raya Spirit!

Marvel-licious Weekend with Superheroes

28 PGGC Turns 5!

PGGC Awarded Superbrands Status

29 Memorable Visit by SJK (T) Ladang Scarboro

Orphanage Visit Brings Smiles

Recipe to Community Pride

FOUNDATION30 Yayasan TSLSC Rewards RM33,400 to 68 YAA Recipients

Contributors

Tian Shih Li I Nurul Atiqh I Veronica Abel I Md Farios Hasim I S Niruvarasu

Wendy Ng I Valerie Jean Pereira I Ling May Yuen I Lee Kah Inn I Belinda Liew

Jessica Chan I Ronald Tan I Wafli bin Ali I Irin DeCruz I Zulfikri Gopinath

Nor Azami Abdul Halim I Teoh Hong Tat I Emily Jessica I Odile Grahl

Erica-van Dijk I Monique Hartog I Kristine Calvillo I Jamie Au I Cheerine Zhang

Hassan Abas I Katy Teo I Geetha a/p Shunmuga I Wee Lay See

Masjuliana Mansoor I Tai Jah Wen I Nur Azela Amir I Audrey Yap I KC Yum

Samantha Foo I Rina Theyuanboo I Craig Tan I Nurkhalish Afina I Kogilavani

Keep your contributions flowing in!

The Editorial Team would like to express its heartfelt gratitude for the input of Berita IOI

from the contributors mentioned below. We look forward to a continued contribution of

interesting articles and pictures from all of you. After all, Berita IOI is a newsletter for all

the staff of IOI Group and we would all like to see this newsletter as a publication that we

are all proud of. Kindly forward your contributions to carine.yap@ioigroup.com.

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EDITOR'S NOTE

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Leading a Continuous JourneyThe growth of palm oil spearheaded the birth and rise of many plantation groups including IOI Group (IOI) whose growth is synonymous with the stellar growth of Malaysia’s oil palm industry. Indeed, the many benefits of palm oil are echoed by the Founder and Executive Chairman of IOI Group Tan Sri Dato’ Lee Shin Cheng (centre in pix): “Oil palm is something very close to my heart and also my first love because I feel that it is something very sustainable and versatile, as well as very useful to mankind. It can be used for so many purposes; both edible and non-edible. Palm oil’s success as a crop and commodity product cannot be disputed.”

Set up in 1982, IOI has grown to become one of the leading integrated palm oil players in Malaysia with global presence. IOI’s emphasis on efficiency has led to a yearly production of about 2.6 million tonnes of palm oil, contributing to 18% of Malaysia’s total output.

A founding member of the RSPO, IOI has moved in line with the nation’s plans and RSPO-certified all its existing plantations in 2013. In 2016, IOI launched its Sustainable Palm Oil Policy (SPOP) alongside a comprehensive Sustainability Implementation Plan (SIP). IOI is committed to operate on its NDPE (No Deforestation, No Peat, and No Exploitation) platform and excel as a leader that integrates the highest sustainability standards into its business practices. IOI also further enhanced its stakeholder engagement and constantly updates stakeholders on the progress of its sustainability efforts.

Committing toResilience and ProgressOne of the main issues confronting the Malaysian palm oil industry is the ongoing anti-palm oil movement and campaigns to smear the true facts about palm oil and impede the growth of palm oil through misguided allegations on how palm oil endangers the environment through deforestation and is a detriment to health. It is imperative that the image of palm oil is corrected through awareness of palm oil benefits and its various economic and technological advantages and environmental sustainability.

Besides the anti-palm oil movements, other persistent challenges continue to plague the palm oil industry such as adverse weather conditions that cause stagnant yields and the shortage of foreign

workers. IOI is determined to overcome the obstacles and prevail as a leading corporation in its core businesses.

IOI Corporation Berhad Chief Executive Officer Dato’ Lee Yeow Chor emphasised the need to formulate

and implement labour-saving initiatives in IOI’s plantations through mechanisation and an innovative mindset in estate practices. IOI is also widening its scope of concern for workers’ welfare by making further enhanced commitments in the Human Rights and Workplace area in its SPOP to ease recruitment, alleviate trafficking issues and foster fair employment, among others.

Despite the challenges, Tan Sri Dato’ Lee is confident of the future of palm oil: “I am very optimistic about the future of palm oil. It will be good for the next 100 years

because palm oil is environmentally-friendly, sustainable and very versatile, both for industry

A Growing Future Rooted in SuccessMoving forward, palm oil is set to make further impact in the next 100 years and beyond as palm oil is set to become an integral part of the country’s economy. Minister of Plantation Industries and Commodities Datuk Seri Mah Siew Keong expressed his confidence: “I foresee a very bright future for palm oil. It is not a sunset industry; it is the future of the country.”

Journey of the Malaysian Palm Oil IndustryThe  oil palm  (Elaeis guineensis) originated  from West  Africa where it has been traditionally grown as a subsistence crop and used widely as cooking oil. The development of oil palm as a plantation crop in Malaysia began when the first commercial scale plantation in Malaysia was founded in 1917 by a Frenchman named Mr Henry Fauconnier who planted oil palm seeds at Tennamaran Estate in Batang Berjuntai in Selangor.

The palm oil industry has witnessed a catalytic growth over the past 100 years since its inception, and has become a main pillar of Malaysia’s economy, socio-development, political stability and progress. Malaysia is currently the second largest producer of palm oil in the world and accounts for 39% of world production and 44% of world exports. In 2016, Malaysia produced 29.4% of the global palm oil output on a mere 0.1% of global agricultural land, and exported RM64.58 billion worth of palm oil products which is equivalent to 6% of Malaysia’s Gross Domestic Product (GDP).

Today, palm oil is the most widely consumed vegetable oil and the most efficient oil crop in the world. Permeating every part of our lives, it has thrived from being a mere cooking oil to a commodity with value-added uses found in our daily food and household products such as margarine, chocolate, ice-cream, soaps, cosmetics, toiletries, detergent and more.

The importance of palm oil was affirmed after it was identified as a National Key Economic Area (NKEA) in 2010 to drive the nation’s economy. Recently, RM50 million has been allocated in 2017 by the government to make Malaysian palm oil among the safest and most nutritious oils globally.

Following the establishment of the Roundtable on Sustainable Palm Oil (RSPO) in 2004 to promote the growth and use of sustainable palm oil, the Malaysian Sustainable Palm Oil (MSPO) was created in 2013 for mandatory compliance by 2019 to enable better market access for Malaysian palm-based products as well as to provide a credible and traceable platform for plantation companies to demonstrate their sustainability efforts and good agricultural practices.

100 Yearsof Palm Oil

uses as well as being an edible source.” With a fundamental belief in the benefits of palm oil, IOI is well on its journey to greater heights with plans to explore partnership opportunities with like-minded players in less developed nations like South America and India.

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IOI Corporation Berhad (IOIC) posted a profit before taxation (PBT) of RM392 million for the third quarter ended 31 March 2017 (Q3 FY2017) as

compared to a PBT of RM836.7 million a year ago (Q3 FY2016). The lower PBT is due mainly to lower net foreign currency translation gain on foreign currency denominated borrowings and lower fair value gain on derivative financial instruments from the resource-based manufacturing division.

The plantation division’s Q3 FY2017 profit increased by 94% to RM258.9 million as compared to RM133.6 million in Q3 FY2016 due mainly to higher crude palm oil (CPO) and palm kernel (PK) prices realised as well as higher fresh fruit bunches (FFB) production. Q3 FY2017’s average CPO price realised was RM3,118/MT against last year’s RM2,289/MT whereas PK price was RM3,211/MT against RM1,915/MT in Q3 FY2016.

As for the resource-based manufacturing division, it posted a lower profit of RM74.3 million as compared to RM305.1 million in Q3 FY2016. Excluding the fair value gain on derivative financial instruments, the Q3

FY2017’s underlying profit of RM19.8 million is 84% lower

than Q3 FY2016’s RM120.2 million due

mainly to lower sales volume from all the

sub-segments and lower margin derived from the

refining and oleochemical and sub-segments.

As a continuous effort to engage stakeholders in its sustainability journey, IOI Group (IOI) has further revised its Sustainability

Palm Oil Policy (SPOP) alongside a comprehensive Sustainability Implementation Plan (SIP) to reflect its serious intent towards sustainability and sustainability practices.

IOI’s stronger commitment to sustainability will serve to both enhance field implementation and ensure ongoing best practice management in the palm oil supply chain. These new commitments include independent third-party verification of IOI’s progress towards SPOP implementation, and more stringent peatland management practices in its Indonesian plantations aligned with the Palm Oil Innovation Group’s standards, an initiative that strives to adopt sustainably responsible palm oil production practices globally. Further enhanced commitments in the area of Human Rights and Workplace have also been made.

On top of that, Greenpeace announced their decision to suspend their campaign against IOI and re-engage with IOI on 28 April 2017 as a result of IOI’s progress on sustainability across its supply chain. IOI’s proactive measures and progress were applauded and acknowledged by Greenpeace, and its Indonesian Forests Campaign Global Head Mr Kiki Taufik said: “IOI has come a long way in the past 12 months, and has now started taking meaningful action to eliminate forest destruction and human rights abuses from its

The Sustainable Palm Oil (SPO) Department of IOI Sandakan Region organised a three-day training course that included

the participation of environmental liaison officers and patrollers to enhance everyone’s knowledge and skills in conducting on-site patrolling primarily on bird and wildlife species identification.

The guest speaker from the Rainforest Discovery Centre (RDC) of Sabah Forestry Department (SFD) conducted the course in two sessions. 65 participants attended the sessions from 17 to 22 April 2017 at the Pamol Club and Training School respectively. Each session consisted of a classroom lecture, fieldwork visit and basic bird species identification test where the highest mark achiever was presented with a special gift from RDC and SFD. Each participant also received a certificate in recognition of the dedication to learn and complete the course.

All the participants would now be aware of the diverse species of birds and wildlife that exist in the vast plantation area where they are based, and be equipped with adequate knowledge to make sustainability a norm in their working lives.

The Sustainable Palm Oil (SPO) Department of IOI Sandakan Region invited the Drainage and Irrigation Department (DID)

Kota Kinabalu, Sabah to conduct a training on the management of stream and irrigation particularly at oil palm estates in compliance with the DID guidelines and the Sabah Water Resources Enactment 1998.

A three-hour comprehensive training held by Water Resources Management Unit Senior Assistant Director Mr Miklin Ationg was a good platform for estates and mills’ operating unit heads to examine matters such as stream identification and sustainable management practices to maintain a buffer zone as well as irrigation related to mill operations.

On 17 May 2017, a two-year-old baby orangutan believed to have escaped from a nearby forest reserve in search of food

and a new secondary habitat, was rescued and handed over by Sugut Estate Manager Mr Abu Bakar bin Md. Zain to the Sabah’s Wildlife Rescue Unit which would then deliver the rescued orangutan to Sepilok Orang Utan Rehabilitation Centre (SOURC) Sandakan for proper care by the experts.

The baby orangutan was abandoned at an area in Sugut Estate and was found by estate workers. Sightings of orangutans are quite common in the estate which is surrounded by other neighbouring oil palm plantation companies and villages. Wildlife conservation and protection are key priorities of IOI Group which is committed to no deforestation, no planting on peat and zero burning.

Q3 Earnings for IOIC and IOIPG

Significant Progress in Sustainability

Wildlife Training

Stream & Irrigation Management

Orangutan Rescuein Sugut Estate

Meanwhile, IOI Properties Group Berhad (IOIPG) recorded revenue of RM895.8 million in Q3 FY2017 which is 39% higher than Q3 FY2016. After excluding a one-off additional buyer stamp duty with interest (ABSD) incurred for the Trilinq project in Singapore and the fair value gain on investment properties, the operating profit of RM125.0 million is 58% higher than Q3 FY2016.

The property development division recorded RM777.2 million revenue and RM132.1 million operating profit in Q3 FY2017 compared to RM541.1 million and RM244.5 million in Q3 FY2016 due to higher revenue from its three divisions. The property development division saw a 44% increase in revenue due to higher sales take-up rate for the Trilinq project coupled with advanced progress work. Sales from IOI Resort City, Warisan Puteri (Sepang) and D3 Residence in Xiamen, the People’s Republic of China also registered favourable take-up rates. The property investment division recorded an 8% increase in revenue to RM75.9 million due to an increase in average occupancy and rental rates for both retail and office segments. The leisure and hospitality division also witnessed a revenue increase of RM11.3 million to RM40.9 million that is mainly derived from the recently opened Le Méridien Putrajaya.

Going forward, IOIC expects the FFB production to continue to increase in the next quarter from the current seasonal low. The resource-based manufacturing division is expected to perform better due to better margins in the fourth quarter. IOIPG also expects to perform satisfactorily for the remaining financial period in view of its sizable landbank in strategic locations locally and internationally, coupled with a strong track record of delivery as well as the adaptability to market demands.

supply chain. There is still a lot of work to be done to clean up the palm oil industry and we expect other traders to respond with action plans of their own.” IOI remains committed to the imp l emen t a t i on of its sustainability policies and believes that its progress in key areas as well as the new commitments and measures will send a strong signal to stakeholders around its desire for continued improvement. IOI will continue to engage stakeholders in its sustainability journey and looks forward to playing a leading role in ensuring sustainable global palm oil supply chains.

Log on to IOI’s website at www.ioigroup.com for more details on IOI’s continued advances.

Morning birding fieldwork session.

Mr Abu Bakar holding the rescued baby

orangutan nicknamed “Awang Sugut”.

Guest speaker Mr Miklin Ationg elaborating on the various sustainability commitments.

The training ended with a memento presentation by Sandakan Regional Office Senior Plantation Controller Mr Leang Hon Wai to Mr Miklin Ationg for sharing his knowledge and conveying new information related to proper irrigation management and stream flow efficiency. IOI Group looks forward to future collaborations with the DID team.

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The importance of sports cannot be undermined, and in conjunction with Labour’s Day, a Sports Carnival

organised by Segamat Estate and Leepang A Estate were held concurrently in the belief that “a healthy mind lies in a healthy body”.

The carnival which brought together employees and their family members comprised wholesome games such as tug-of-war, inter-divisional football, futsal and sepak takraw matches, coconut bowling, balloon popping and other exciting games. Apart from that, on 17 May 2017, a friendly football match was held between Segamat Estate and Labis Bahru Estate of Kulim Plantation Berhad to encourage a healthy and competitive spirit while building a good relationship among the team players. The Segamat Estate team scored a win and enjoyed a sporting spirit.

Business for Social Responsibility (BSR) is a global non-profit organisation that works with its network of more

than 250 member companies and other partners to build a just and sustainable world. BSR develops sustainable business strategies and solutions through consulting, research and cross-sector collaboration from its offices in Asia, Europe and North America.

From 12 to 16 June 2017, Managers Ms Rosa Kusbiantoro and Ms Jaewon Kim from BSR’s Hong Kong-based office visited IOI Group’s (IOI) Sandakan Regional Office, Luangmanis Estate and Ladang Sabah Palm Oil Mill in Sabah to conduct a BSR field assessment to gather perspectives on the migrant worker management system in Sabah through discussions

and interviews with the management and workers.

Various fundamentals such as stakeholder concerns, non-governmental organisations’ reports and labour-related standards were assessed to formulate a good management system on migrant workers which will include standards, procedures and policies that can be successfully applied and sustained in IOI.

BSR Field Assessment Visit

It is necessary to protect the company’s assets such as the personnel, properties and valuable information in order to

ensure continuity of the business amidst the uncertainty of the world’s safety that is threatened by terrorist attacks on the rise and occasional natural disasters.

A Security Risk Management and Counter Terrorism programme was conducted for IOI Properties Group Berhad’s (IOIPG) Business Unit Heads and Security Managers from 23 to 25 May 2017. The three-day training was led by experienced trainer Tuan Aziz Ariarasa. He has retired after serving 33 years as Assistant Commissioner of Police in the Royal Malaysian Police and was specially trained in the Special Weapons and

Safety & Security against TerrorismTactics (SWAT) to combat urban terrorism by armed mobile communist units during communist insurgency. He has also represented the Royal Malaysia Police in community projects with non-governmental organisations (NGOs).

The participants learnt to identify potential security risks and adopt a risk-based approach in support of the overall business objectives and to minimise the occurrences or effects of events that may negatively affect outcomes of a business.

After the training, respective business units will revise their Standard Operating Procedures (SOPs) and develop a crisis management plan which will be presented to IOIPG Chief Operating Officer (Property Investment) Mr Cheah Wing Choong for further security enhancements.

Security Risk Management is the process of determining the magnitude of risks and the required actions that should be taken to control the risks. It consists of:

Asset Characterisation – understand and describe the organisation’s assets to protect (physical assets, people and information).

Threat Identification – understand, identify and describe the hazards (threats) involved.

Criticality Analysis – identify the critical processes or functional units that need to be protected to ensure business continuity in the event of any critical situation.

Vulnerability Analysis – analyse the weaknesses in the organisation’s management control systems and security systems that can be exploited by hazards (threats) that can result in loss and damage to the organisation’s assets.

Probability of Occurrence – identify the probability of occurrence of the hazards (threats) to determine the risk level of the said threats.

Mitigation – focus on the actions to be taken to ensure the assets of the organisation are protected from the hazards (threats) to reduce or prevent loss and damage.

Preparedness – form the emergency response, crisis management and business continuity as an effective response to the occurrence of hazards to manage the incident, recover and resume the business.

Promoting a Sporting Spirit

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Employees often think that it is sufficient to do a great job and deliver good results, but as one advances in his or

her career, the need to develop people management skills is crucial as managing and inspiring people require knowledge and competencies which will be effective through practice and experience.

According to recent research, the single most important managerial competency that separates highly effective managers from average ones is coaching. Ms Monique Valcour wrote an article in Harvard Business Review: “You Can’t Be A Great Manager If You’re Not A Good Coach.”

On 3 May 2017, the Corporate Training and Organisational Development Department organised a Coaching the Coach workshop for IOI Corporation Berhad’s (IOIC) senior managers and above to enable them to manage their staff better through effective coaching skills. They were equipped with the GROW coaching model (Goal, Reality, Options and Way Forward) and active listening method with EARS (Encouraging, restAting, Reflecting and Summarising) to enhance their coaching skills.

Following the workshop, a half-day Coaching Process Launch was organised on 18 July 2017 whereby each coach had to bring a coachee as part of the coaching application exercise and commit to coach the coachee for a minimum of three months. Both coach and coachee will discuss the coaching goals during these sessions. Coaches are also free to coach employees from other departments.

One of the key ingredients to successful coaching is for the coach to ask the right questions. A good coach believes that a coachee always has the answer to his or her problems but needs help to discover the answer.

The value of coaching is immense as it will build a stronger bond between team members and support them to take ownership of their own learning and will help them develop the skills they need to perform at their peak. It also feels good to be able to help someone to grow! Ultimately, this programme aspired to build effective managers by instilling a coaching culture to build a compelling workforce within the company.

Coaching the Coach

As you grow older, you will discover that you have two hands, one for helping yourself,

the other for helping others.

– Audrey Hepburn

Trainer facilitating the group discussion.

IOIC Chief Executive Officer Dato' Lee Yeow Chor sharing his views with the trainer on the culture of coaching.

IOI Properties Group Berhad (IOIPG) signed a Memorandum of Agreement with Hongkong Land International Holdings Ltd (HLK) on 12

June 2017 in Singapore to jointly develop and manage a prime 99-year leasehold land strategically located within Marina Bay and the Central Business District of Singapore.

IOIPG clinched the prime site for RM7.9 billion (S$2.57 billion) in November 2016 through its wholly-owned subsidiary, Wealthy Link Pte Ltd, in a tender that drew seven other bids. IOIPG’s price bid was the highest in absolute dollar quantum as well as per square foot per plot ratio for a Government Land Sale site in Singapore. The site will be developed as a "white" site in which the developers have more autonomy in deciding the use of the site. The scheme envisaged comprises two office towers of approximately 1.26 square feet (sq ft) of leasable space and a small retail podium of approximately 30,000 sq ft.

HLK, a member of the Jardine Matheson Group, is a listed leading property investment, management and development group that owns and manages almost 800,000 sq ft of prime office and luxury retail property in key Asian cities, mainly in Hong Kong and Singapore. 

IOIPG Executive Chairman Tan Sri Dato’ Lee Shin Cheng, Chief Executive Officer Mr Lee Yeow Seng and Non-Executive Director Dato’ Lee Yeow Chor were present while HLK was represented by Chairman and Managing Director Mr Ben Keswick, Chief Executive Mr Robert Wong, Chief Financial Officer Mr Simon

COLLABORATING TO DEVELOP

Central Boulevard Land in Singapore

IOI Properties Group Berhad (IOIPG) was awarded the

BCI Asia Top Ten Developers Award 2017 for the seventh consecutive year at the 13th annual BCI Asia Awards ceremony on 12 May 2017 at Hilton Kuala Lumpur.

IOIPG was ranked among the winning developers with the most accumulated value of projects under construction during the whole of last year, weighted by the extent of its sustainability efforts and green building ratings. IOIPG Chief Operating Officer (Property Investment) Mr Cheah Wing Choong was present to receive the award.

Established in 2005, BCI Asia Awards has grown over the years to become one of the highly coveted awards for the building and design industry across Southeast Asia. The award, held in seven Asian regions (Hong Kong SAR, Indonesia, the Philippines, Singapore, Thailand, Vietnam and Malaysia), is a prestigious label of excellence that recognises ten leading design and development enterprises that have made the greatest contribution to shape the built environment.

Congratulations to

Dixon and Executive Director of Commercial Property for South Asia Mr Robert Garman.

Tan Sri Dato' Lee said: “Based on the Group’s experience in developing South Beach, we have strong confidence that we can offer another prime and iconic development at Central Boulevard.” Mr Lee added: “We look forward to working with our partner Hongkong Land on this exciting new development, which will bring office space of the highest quality to Singapore’s premier Central Business District.”

The gross development value of the Central Boulevard site is estimated to be $3.5 billion and construction is likely to start at the end of 2017 or beginning of 2018.

Upon completion of the proposed JV, IOIPG will hold 67% of the JV company while HLK will hold the remaining 33%.

Mr Cheah (middle) receiving the award from BCI Asia Chairman Dr Matthias

Krups (left) while BCI Asia General Manager for Emerging Markets

Mr Nish PKN looks on.

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IOIPG COMPLETES

New Bypass & Road UpgradeTan Sri Dato’ Lee (second from right) presenting a token of appreciation to Datuk Seri Utama Haji Mohamad (second from left) as YB Dato’ Haji Shamshulkahar (left) and YB Dato’ Manickam look on.

IOI Properties Group Berhad (IOIPG) has successfully completed the Mahsan-Rompin bypass and the upgrading of Jalan Bandar IOI-Mahsan.

The official opening ceremony of the newly built bypass held on 19 June 2017 was graced by IOIPG Executive Chairman Tan Sri Dato’ Lee Shin Cheng and Menteri Besar Negeri Sembilan Datuk Seri Utama Haji Mohamad bin Haji Hasan. Also present were IOIPG Senior General Manager (Property Development) Mr Tan Keng Seng, Jempol District Council President Tuan Haji Zazali bin Salehudin, ADUN Serting Assemblyman Yang Berhormat (YB) Dato’ Haji Shamshulkahar bin Haji Mohamad Deli and Negeri Sembilan Exco Member YB Dato’ Manickam a/l Letchuman.

The construction of the new Mahsan-Rompin bypass and the upgraded Jalan Bandar IOI-Mahsan was completed over a period of 18 months at a cost of RM25 million and RM4 million respectively. The infrastructures aim to ease traffic congestion and enhance

the connectivity of Bandar IOI in Jempol, Negeri Sembilan and its surrounding townships.

Tan Sri Dato' Lee said: “The group is grateful for the assistance and support from the state government of Negeri Sembilan in initiating the idea and planning of this bypass, which is vital in bringing social and economic benefits to the Jempol community and beyond; and the upgrading of Jalan Bandar IOI-Mahsan has improved road safety.”

“In our efforts to build sustainable townships, we believe we have a role to play in creating thriving communities. With an enhanced infrastructure serving the township, we foresee greater property value appreciation in Bandar IOI,” added Mr Tan Keng Seng.

Bandar IOI is now in the midst of constructing 126 units of Rumah Mampu Milik (affordable homes) Type A and 206 units of Type B at Bandar IOI Bahau. The first phase is expected to be completed by end of 2017 which will further add on the vibrancy of the township.

IOI Properties Group Berhad (IOIPG) held a three-day IOI Properties Showcase from

19 to 21 May 2017 at IOI Mall Puchong.

IOIPG’s IOI GroupBüy promotion, which ran until 28 May 2017, attracted good response with extra discounts of up to 16% on selected IOIPG properties (available upon grouping and growing a group of prospective buyers within a certain period of time using marketing channels including various online media platforms).

The showcase featured IOIPG’s signature properties across four townships, namely, Bandar Puteri Puchong and Puchong Jaya, 16 Sierra in Puchong South, Bandar Puteri Bangi and IOI Resort City in Putrajaya.

Registered visitors at the showcase also stood a chance to win 2D/1N stay or dining or dining privileges at IOIPG’s exclusive collection of hotels (Marriott Putrajaya Hotel, Palm Garden Hotel, Le Méridien Putrajaya, Four Points by Sheraton Puchong).

SERVICE OWNERSHIP

WORKSHOPIn line with IOI Properties Group Berhad’s (IOIPG) vision to become

a leading corporation in its core businesses by providing products and services of superior values and to sustain consistent long-term growth in volume and profitability, a Service Ownership Workshop 2017 was conducted to emphasise the success of delivering an IOI Branded Customer Service Experience to customers.

Three half-day sessions from 8 am to 1 pm were held for a total of 240 IOIPG staff over three days from 28 to 30 March 2017. Led by Senior General Manager (Marketing and Business Development) Ms Lee Yoke Har and Senior Customer Relations Manager Ms Jessica Chan, the workshops enabled the participants to learn the following objectives:

i. Understand the importance of service ownership.ii. Embrace the key elements of R.A.T.E.R. (Reliability, Assurance, Tangibles, Empathy and Responsiveness), the DNA for service ownership to an exceptional service experience.iii. Understand and commit to deliver the IOI Branded Customer Service Experience upon a brainstorming of Wow Service ideas to enhance service level.

A Quality Assurance Quality Control (QAQC) briefing was also included by Senior Quality Assurance Manager Mr Sin Chin Yuh who provided an introduction to the QAQC operations in site quality inspection, pre-Quality Assessment System in Construction  (QLASSIC) assessment and training. The quality status of IOIPG’s construction developments, which were assessed internally and externally from time to time, was also presented.

Participants were also placed in groups where various Serve It Forward Ideas (SIFI) were discussed and selected for presentation to the senior management by respective group leaders for feedback or suggestions for future improvements.

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IOI Properties Group Berhad (IOIPG) held its IOI Photography Contest 2017 as a sustainability effort to sow the seeds of sustainable lifestyle

amongst communities within its developments and promote the appreciation of nature.

From 1 February to 31 March 2017, IOIPG received 300 entries from photography enthusiasts, residents of IOIPG developments and the public. The entries covered three categories, namely, “Architecture”, “Nature” and “Lifestyle”, elements that are found within IOIPG developments in the Klang Valley. Three top winners were selected from 54 shortlisted images. In addition, three lucky winners were also awarded the "People’s Choice Award" based on the highest “Likes” from voters on IOIPG’s Facebook.

Mr Chai Tak Sun focused on thearchitectural beauty of IOIPG’s development.

Mr Lin Joe Yin cited the perfect weatherand right timing for capturing this

natural image at 7 am.

Mr Yap Wai Leong portrayed life andliveliness in his lifestyle image by getting

his daughters to pose for him.

ARTSY IMAGES ON TOUR

More than RM10,000 of cash prizes were presented to the winners in a prize-giving ceremony at IOI Galleria @ Bandar Puteri Puchong on 13 May 2017 by members of the panel of judges comprising Multimedia University lecturer Mr Che’ Ahmad Azhar, IOIPG General Manager (Puchong township) Mr Chung Nyuk Kiong and IOIPG Senior Customer Relations Manager Ms Jessica Chan.

The winning photographs were then exhibited in a month-long Image on Tour display at IOI Galleria @ Bandar Puteri Puchong, IOI Mall Puchong and IOI City Mall to encourage a sustainable culture of appreciating the beauty of nature and aesthetics in architecture. The Image on Tour has been extended for display at Putrajaya Marriott Hotel and Palm Garden Hotel.

Architecture

1ST

PRIZENature

1ST

PRIZELifestyle

1ST

PRIZE

Ms Lee (standing) and General Manager (Puchong township) Mr Chung Nyuk Kiong discussing with the participants during one of the SIFI sessions.

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IOI Pan-Century Oleochemicals Sdn Bhd (IOI Pan-Cen Oleo) organised its Blood Donation Drive for the eighth consecutive

year in 2017 as part of its Corporate Social Responsibility (CSR) initiative to help the blood bank in local hospitals.

On 6 May 2017, IOI Pan-Cen Oleo collaborated with Hospital Sultan Ismail and held it at IOI Pan-Cen Oleo’s Excellence Centre. A second blood drive was also held at Tesco Bandar Seri Alam in collaboration with Hospital Sultanah Aminah. A total of 115 pints of blood was received. Earlier in March 2017, 69 donors had donated their blood in conjunction with the Safety, Health and Environment Campaign, thus bringing the total blood donation to 184 pints.

Every Drop Saves Lives

IOI Oleochemical Industries Berhad (IOI Oleo) collaborated with Leaderonomics Sdn Bhd to conduct a leadership training course for its senior

management. This was in line with the management’s proposal to move the team closer into achieving IOI Oleo’s Operational Excellence through new leadership models and principles to be aligned with the company’s leadership styles and quality in order to instil higher drive and synergy for improved business performance.

The training consisted of four modules:Module 1 – Clifton StrengthsFinder 2.0 (by Gallup Organisation) Module 2 – Strength-Based Leadership Module 3 – Maximising Leadership Impact with Silega Commander Module 4 – Operational Excellence

ISO 14001:2015AWARENESS TRAINING

A total of 25 senior managers were placed in Group 1 to undergo Module 1 to 3 while selected senior managers and department/section heads were placed in Group 2 to attend Module 4. On 25 May 2017, the Group 1 participants attended Module 2 which was facilitated by Leaderonomics Centre for Engagement Excellence (LCEE) Chief Executive Officer Mr Joseph Tan.

The entire course was an interactive session that was full of group and individual exercises designed for participants to capitalise on their leadership strengths to lead their teams to higher productivity. Module 3 is scheduled in August 2017 and targeted to further enhance their leadership skills.

IOI Acidchem Sdn Bhd is set to migrate from the current ISO 14001:2004

Environmental Management System (EMS) to the revised ISO 14001:2015 version by the end of 2017.

The revised ISO 14001:2015 emphasises increased prominence of environmental management within the organisation’s strategic planning processes, greater focus on leadership, proactive initiatives to protect the environment from harm

and degradation as well as lifecycle thinking when considering environmental aspects and other matters related to communications strategy.

An awareness training was held for the top management on 23 May 2017 to equip them with a good understanding of their roles pertaining to the establishment, implementation, maintenance and continual improvement of the EMS standard.

On 3 April 2017, IOI Pan-Century Oleochemicals Sdn Bhd (IOI Pan-Cen Oleo) welcomed delegates from Myanmar

and representatives from their host, University of Nottingham Malaysia (UNM). The delegates consisted of representatives from Myanmar’s World Wildlife Fund, Environmental Conservation Department and Industrial Supervision and Inspection as well as related industrial representatives.

The visit was to share IOI Pan-Cen Oleo’s experience in wastewater treatment system using the advanced anaerobic digesters as a green treatment technology as well as the operation of the automated biogas fired boiler system as an energy saving measure to improve overall treatment efficiency. The development of the environmental legislation standard in Myanmar was also covered. The visit ended with an appreciation ceremony.

MYANMAR DELEGATES VISIT IOI PAN-CEN OLEO

EMERGENCY SPILL RESPONSE

An appreciation ceremony was held on 21 April 2017 at IOI Pan-Century Oleochemicals Sdn Bhd’s (IOI Pan-Cen Oleo)

Excellence Centre to celebrate and congratulate the winning teams of IOI Pan-Century’s (IOI Pan-Cen) Functional Team Programme (FTP). Approximately 330 employees comprising 11 Quality Council Members and 26 teams participated and were evaluated in the half-yearly FTP from July to December 2016.

Three teams achieved the Good Performance category while another 20 teams qualified for the Cash Award. The Fatty Acid ETP team

Appreciating FTP Excellenceand Mechanical Maintenance Soap Noodles team were accorded the overall Trophy Awards for their achievements in various categories. While the former team walked away with the Team Achievement, Key Performance and Best 5S/TPM Implementation awards, the latter was recognised with the Best Improvement, Best Presentation and Best Leader awards.

IOI Pan-Cen Chief Operating Officer Mr Gurdev Singh and the Council Members proudly presented the awards to the winners.

Congratulations to all the teams for the continuous effort.

A token of appreciation

to UNM representatives.

Fruitful information and knowledge exchange session.

Training to ensure better understanding of the

revised ISO 14001:2015.

Flaunting Leadership Skills with Leaderonomics

On 5 April 2017, IOI Pan-Century organised its 2nd Joint Emergency Response Exercise on Tanker Spills with

the participation of IOI Loders Croklaan Asia, neighbouring organisations such as Premium Vegetable Oils Sdn Bhd, Delima Oil Product Sdn Bhd as well as enforcement government agencies and local authorities, namely, Majlis Perbandaran Pasir Gudang, Department of Occupational Safety and Health, and Polis Diraja Malaysia.

The exercise aimed to develop staff competencies, test capabilities and establish good collaboration and coordination with neighbours and government agencies to ensure all organisations are fully prepared for any actual situation. It ended with a post-mortem analysis and a handover ceremony of the Safety Data Sheet to local authorities and product transporters for updated information and to enhance response methods during oil spill emergency situations.

Must be prepared for the real situation.

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IOI Oleochemical Industries Berhad continued to give back to the community through three thoughtful activities organised by the

Community Service (CS) Department. Throughout April, May and June 2017, CS members and volunteers imparted environmental awareness while providing assistance and support to recipients.

IOI Oleochemical Industries Berhad’s (IOI Oleo) IOI Acidchem Sdn Bhd (IOI Acidchem) and IOI Derichem Sdn Bhd (IOI Derichem) were certified

ISO 50001:2011 by SIRIM QAS International Sdn Bhd on 9 June 2017.

ISO 50001:2011 is an international standard for energy management system that provides a framework for establishing energy management best practices to enable organisations to improve their energy performance including energy efficiency, use and consumption in a proper and systematic way.

The journey towards the ISO 50001 certification which started in August 2015 involved various initiatives including setting up an Energy Management team to meet regularly to review energy usage and identify opportunities for improvement.

DOING GOOD IN THE COMMUNITY

IMPROVING ENERGY EFFICIENCY WITH ISO 50001Led by IOI Oleo Electrical and Instrument Manager Mr Teoh Kong Tat, the process resulted in the development of several Energy Performance Indicators (EnPIs), energy management action plans and targets.

Some energy efficiency outcomes included the installation of energy efficient equipment such as frequency drives, high-efficient air conditioner units and LED light whereas energy saving projects included the upgrading of the air compressor system, vapour absorption chiller and steam recovery system. These energy reviews and EnPIs are the key steps to reduce energy use, save cost and achieve energy objectives and targets.

Certification to ISO 50001 is a new milestone for IOI Acidchem and IOI Derichem to focus on operational excellence and continual improvement.

Fire safety is a crucial aspect that needs the cooperation of all employees as fire risks can occur in many forms and

situations that require persistent supervision at all times. Hence, IOI Oleochemical Industries Berhad sent 20 employees to Jabatan Bomba dan Penyelamat Malaysia from 15 to 17 May 2017 for an Emergency Response Team (ERT) training session in order to be equipped as ERT members with these responsibilities:

First aid cannot be taken for granted and it is important to equip employees with the knowledge on first aid techniques. On 17

and 18 April 2017, 32 employees from IOI Oleochemical Industries Berhad learnt basic theoretical and practical first aid techniques such as dressing a wound, managing a choking incident, tying knots for bandages, making arm/elevation slings and dealing with fainting spells.

Cardiopulmonary Resuscitation (CPR) training using dummy models was also initiated by the trainers from Persatuan Bulan Sabit Merah who explained the DRCABD (Danger, Response, Compressions, Airway, Breathing and Defibrillation) technique.

On 19 and 22 May 2017, IOI Oleochemical Industries Berhad

organised a training on Basic Fire Extinguisher for employees.

By understanding the chemistry of fire, how to counter a blazing fire

and how to effectively use the fire extinguisher correctly, the participants

would be able to effectively take action during emergencies and adopt a fire safety attitude.

First Aid Training

Learning how to effectively respond and attend to injuries.

Let's put the fire out.

FIRE SAFETY TRAINING

DON’T LET IT BURN!

19 May (Going Green)

A Go Green project was conducted in Sekolah Kebangsaan St. Mark to educate the school children on the correct techniques to plant various vegetable seedlings. A total of 42 biodegradable pots and planter boxes were donated to the school to encourage the protection and preservation of the environment.

21 April & 4 May (A4 Contributions)

A total of 75 reams of A4 papers were donated to Sekolah Kebangsaan Khir Johari, Sekolah Kebangsaan Tamil Prai and Sekolah Kebangsaan St. Mark to benefit students from lower income families and assist them to make copies of additional revision materials.

17 June (Motivational Talk)

A total of 45 students from Sekolah Kebangsaan Tamil Prai benefited from a half-day course on “Techniques in Answering UPSR Examination Papers” conducted by established speaker cum teacher Mr Justin Jeevaprakash. Gift vouchers and certificates were also awarded to ex-students for their impressive UPSR results.

1. Be the "First Responder" to control and extinguish any fire in its early stage.

2. Identify, plan and survey the aspect of prevention and action to take in order to avoid the danger of fire.

3. Set rules and regulations on fire safety and monitor the effectiveness by training and observation.

4. Assist Jabatan Bomba dan Penyelamat Malaysia in the event of any incident within the company premises.

5. Ensure all firefighting equipment is maintained accordingly.

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IOI Oleo GmbH’s Personal Care team participated in the in-cosmetics Global 2017 at ExCeL London in United Kingdom and presented two new

raw materials to more than 250 visitors and business partners in the biggest IOI Oleo GmbH booth ever. The leading exhibition for personal care ingredients, in its 27th year, brought together exhibitors of ingredients, fragrances, lab equipment, testing and regulatory solutions and cosmetic manufacturers worldwide from 4 to 6 April 2017.

A distributor seminar was held a day earlier on 3 April 2017 and attracted more than 60 people. It provided the opportunity for IOI Oleo GmbH to network with distribution partners to inform them on the latest business developments, new formulations, raw material launches and strategic directions for the personal care market. Introducing a new image that emphasises emotionality and naturality, IOI Oleo GmbH presented its two product launches (MIGLYOL® 829 ECO and IMWITOR® GMIS) while highlighting its focus products such as MIGLYOL® 829 ECO, MIGLYOL® Coco 810, MIGLYOL® 8810 and SOFTISAN® conditionHAIR.

The exhibition began at 9 am and customers were drawn to IOI Oleo GmbH’s MIGLYOL® 829 ECO, SOFTISAN® conditionHAIR, IMWITOR® PG3 C10, IMWITOR® liteMULS, IMWITOR® 375 and SOFTISAN® Coco 810. It was a successful exhibition and IOI Oleo GmbH is confident of the growth of its natural-based portfolio.

The united presence of IOI Oleo GmbH and Acidchem (USA) Inc was prominently showcased in the recent 38th Annual Suppliers’

Day organised by the New York Society of Cosmetic Chemists (NYSCC) from 2 to 3 May 2017 at the Jacob K. Javits Convention Center in New York. Under the platform of IOI Oleochemical, a wide range of products was promoted, from natural oleochemicals to oleochemical specialties (including product samples and cosmetic prototype formulations) in the IOI Oleochemical booth.

IOI Oleo GmbH’s Personal Care range in Hamburg and New Jersey-based Acidchem came together for the first time in the industry event that featured over 8,500 visitors and 435 exhibitors from 27 countries. Leading ingredient and raw material suppliers, emerging independents as well as exhibitors from testing and quality control labs, machinery industries, packaging companies, and professional service providers converged to exhibit to an interested target audience consisting of those working in the research and development field, and product development for the biggest brand manufacturers in the beauty and personal care industry. Raw material buyers, chemical distributors and cosmetic students were also part of the crowd.

Unveiling Success at in-cosmetics 2017

The show created a dynamic global ingredients and raw materials marketplace for the cosmetic and personal care industries through its offering of educational information, inspiring innovations, new product introductions and exciting networking opportunities. It was a productive event for both IOI Oleo GmbH and Acidchem to build closer ties with valued customers and business partners. The appealing booth design of IOI Oleochemical was a strong attraction for customers and a confident boost for salespersons. The firm portrayal of IOI Oleochemical’s identity was showcased in its strong radiant blue while the affiliation and particularities of IOI Oleo GmbH’s Personal Care and Acidchem were equally highlighted in their distinct uniqueness. Come next year, both parties will participate together again in the 39th Annual Suppliers’ Day from 15 to 16 May 2018 and present IOI Oleochemical’s latest product launches.

IOI OLEO GMBH & ACIDCHEM UNITE IN NYSCC EVENT

IOI Loders Croklaan Europe (IOILC Europe) collaborated with 16 companies to offer 16-year-old vocational students a straight route from

vocational education to the labour market by training process operators for the food industry, which was not possible in the current educational system.

IOILC Europe joined forces with Forbo Flooring, Zaanse Olie Raffinaderij, Tate & Lyle, Exter Aroma, Hilton Meats, Olam,

On 12 June 2017, IOI Loders Croklaan (IOILC) successfully

kicked off its Supply Chain Programme with the full supply chain team to achieve the goal of ensuring

the supply chain is future proof so that it is able to deliver the Vision 2025 in which supply chain will play a pivotal role.

The mission is to be a professional and resilient supply chain team connecting the

market and organisation, and deliver optimal and reliable results. A consultancy firm was invited to provide an objective assessment of the current supply chain and a roadmap for improvement to support the mission and ensure the focal point was on the right things.

In the first quarter of 2017, R&G Consultants conducted a Supply Chain Opportunity Analysis of the existing Order to Delivery Process and came up with the main observation that IOILC is going the extra mile for its customers every day and providing them with endless flexibility. This causes the team to be extremely busy as

A brand new Solid Fat Content (SFC) robot has been developed and built based on IOI Loders Croklaan’s

(IOILC) proven technology and expertise to advance IOILC’s global SFC systems. The state-of-the-art laboratory equipment which measures SFC is the brainchild of IOI Loders Croklaan Europe (IOILC Europe) Analytical Support and Development Analyst Mr Thijs Möring.

In May 2017, IOI Loders Croklaan China (IOILC China) received the SFC robot (which is IOILC’s third SFC robot) and software. After commissioning the easy-to-maintain robot in Xiamen, China, the work continued in the lab of IOI Loders Croklaan

Food & Process Tech Campus Wins Pro-Motor Award 2017

IOILC Advances SFC Systems in Synergy

Renovating IOILC's Supply Chain House

Buteressence, Cargill cocoa, ENCI, Sanquin, Randstad and more to create a Food and Process Tech Campus that saw the companies fusing their knowledge, innovating vocational education and at the same time offering all participating youths a job. In association with Regio College, municipality of Zaanstad, OVO Zaanstad and financing from the region, the facility was created to offer new vocational level 2 and 3 education in food process engineering.

The Food and Process Tech Campus from Zaanstad was awarded the Pro-Motor Award 2017, a yearly award established to reward quality and stimulate innovation in participating centers, where institutes for technical education and companies work together to bridge the gap between education and the labour market. In coming years, 900 new employees will be needed yearly to solve the shortage of personnel in the region. Jury chairman Mr Ab van der Touw who is Siemens Chief Executive Officer praised the joint initiative and perseverance that made this project a success. 

they manage customer exceptions in their daily operations without any time to spend on proactively investigating tomorrow’s customer needs.

To become a reliable and optimal supply chain organisation, R&G Consultants recommended the shift from endless flexibility towards controlled and designed flexibility. This starts with fixing supply chain basics such as reviewing and setting partly new operating rules, decision trees and clearly defined processes and measures.

Following the recommendations from R&G Consultants, the first phase of the Supply Chain Programme will start in July 2017 to “fix the basics”. Work is in progress!

Asia (IOILC Asia) with maintenance and upgrade of IOILC Asia’s current SFC robot. Worn out parts were replaced, a temperature monitoring system was installed and the software was updated to match the IOILC Europe and IOILC China’s systems.

Training was held for the IOILC China and IOILC Asia analysts to teach them about the system and how to perform basic maintenance.

With this s u c c e s s f u l i n s t a l l a t i o n and upgrade, IOILC’s global SFC systems are ready for the future!

The team responsible for the installation and commissioning of the SFC robot.

An overview of the SFC robot

with the newly-developed

Z-axis in view.

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On 18 May 2017, IOI Loders Croklaan (IOILC) launched a new, next generation lamination shortening designed specifically

for puff pastry applications to provide customers with a market-friendly label, industry-leading lift and flaky texture end product. Palm oil is used to create the non-hydrogenated shortening that is free of partially hydrogenated oils (PHOs).

The SansTrans™ Roll-Rite Puff provides melt-in-your-mouth texture and a clean ingredient statement while offering optimal manufacturing qualities such as excellent resistance to tearing and fine expansion qualities when baking. The result is a product with consistent, uniform layers without compromising dough integrity. 

IOI Loders Croklaan Americas Vice-President of Research and Development Dr Linsen Liu said: “The shortening has been

"Go No PHO" Bakery Innovationuniquely formulated and processed to strike a textural balance that delivers maximum functionality and allows for artisanal creativity. We encourage our customers, and those interested in trying the product to visit our Creative Studio to receive hands-on training on how to best use this new innovation.”

IOILC’s range of “Go No PHO” bakery applications is geared to help customers produce PHO-free baked goods without compromising on taste as the industry heads towards a supply chain to eliminate PHOs in line with the US Good and Drug Administration’s ruling that PHOs are no longer fit for human consumption and must be removed from products by June 2018 after losing their GRAS (generally recognised as safe) status.

IOI Loders Croklaan Americas sponsored the Take Our Daughters and Sons to Work’s (TODASTW) 24th anniversary on 27 April 2017 where more than

30 volunteers made the day a huge success with the collaboration of all departments.

Designed to be more than a career day, TODASTW is an annual celebration of employers hosting their children at their workplace and goes beyond the average “shadow” an adult.

Celebrated on the fourth Thursday in April in the United States, TODASTW not only exposes girls and boys aged eight to 18 years old to what a parent or mentor does during his/her workday, but also shows them the value of their education as well as helps them discover the power and possibilities associated with a balanced work and family life. It provides the opportunity to share how they can envision their future and begin steps towards their goals in a hands-on and interactive environment in order to achieve success.

Activities included decorating t-shirts and learning about IOI Loders Croklaan’s products that are made of palm oil. They were given a guided tour of the Creative Studio where they decorated cookies, stuffed cannolis, made chocolates and more.

IOI Loders Croklaan (IOILC) received the Healthy Workplaces Good Practice Awards 2016-2017 on 26 April 2017 at Valleta, Malta in recognition

of its high level of employee participation. The 2016-2017 awards, organised by the European Agency for Safety and Health at Work (EU-OSHA), celebrates successful and innovative contributions to workplace safety and health for workers of all ages. IOILC’s project teams were created for three focus areas: shift work, healthy lifestyle and sustainable employability. As a result of the recommendations made by the improvement team on shift work, job sharing and part-time retirement were introduced. Opportunities were provided for internal training and for moving to other departments. A calendar featuring activities related to nutrition, relaxation and exercise was also developed to encourage positive lifestyle changes. The established improvement teams have continued their work independently after the trial period and sustainable employment has become integrated into IOILC’s daily practice.

Training the Next Generation

Healthy Workplaces Good Practice Awards

Uniform, maximum lift, flexible, flaky, consistent, clean label and PHO-free

compare the height

"We consistently hear from employees about the situation or challenges they are facing in their workplaces and always stand behind them. Our folks enjoy their jobs and they also like the family atmosphere and family culture," he further added.

Today, as IOILC Asia continues to grow and develop, it looks forward to continued success for the next 40 years and more.

IOILC Asia Celebrates 40th AnniversaryThis year marks the 40th anniversary of IOI Loders

Croklaan Asia’s (IOILC Asia) move from Soctek Sdn Bhd to IOI Loders Croklaan. Since the company started in 1977, IOILC Asia has undergone tremendous

changes and has grown into an international company with more than 500 employees.

IOILC Asia Chief Operating Officer Mr Michael van Sallandt said: “We are grateful to our clients for the opportunities to provide them with advice and solutions, and we thank them for their trust and confidence.” He added that IOILC Asia’s achievements can be attributed to its people as the people-focused approach has always been a key to the company’s success.

IOI Loders Croklaan Asia (IOILC Asia) took a proactive step in the next phase of its Leadership Culture Transformation (enhanced version 2.0) journey

by making it available to the operative/non-operative level. A workshop was conducted for a total of 296 employees on 23 and 24 May 2017 at Tanjong Puteri Resort.

This phase of cascading the Leadership Culture Transformation (2.0) to other employees is to encourage greater participation and anticipation from the top to the bottom levels within the organisation in line with IOILC Asia’s strong belief that it will provide a positive atmosphere to the grassroots level in achieving IOILC Asia’s aspirations and Big 5 projects (Customer, De-complexity, China’s Xiamen, Innovation and Organisation 2019). IOILC Asia also believes that it will help to achieve corporate excellence in line with IOI Loders Croklaan’s Vision 2025.

Once a year, IOI Loders Croklaan Asia (IOILC Asia) will initiate an International Sales Conference to gather key personnel

from IOI Loders Croklaan’s (IOILC) international offices in China, Brazil and Egypt for a discussion that includes the previous year’s sales goals, targets for the upcoming year and the Big 5 projects.

On 16 May 2017, various departments such as the Sales and Marketing, New Business Development, Research and Development and Logistic presented their respective presentations during a three-day session.

Leadership CultureTransformation for Non-Execs

Annual InternationalSales Conference

Participants enjoying the various motivating, stimulating and engaging activities.

The conference was successful and productive as it gave IOILC’s overseas employees who work remotely an opportunity to catch up with their colleagues. Together, they converged to align their sales and marketing goals with IOILC’s overall corporate goals. At the same time, they discussed their challenges and developed strategies for business growth to keep on moving forward.

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IOILC Asia Renews SEDEX & SMETA Compliances

Once again, IOI Loders Croklaan Asia (IOILC Asia) has successfully renewed its compliance with the Supplier Ethical

Data Exchange (SEDEX) Registration and Supplier Responsible Sourcing Programme for another three years. The renewal affirms the company’s ethical and responsible business practices while strengthening the confidence of customers with IOILC Asia.

A Sedex Members Ethical Trade Audit (SMETA) four-pillar audit was conducted and a SMETA certificate was issued on 18 May 2017. It indicates that IOILC Asia has a well-developed human resource policy in place, well-constructed ethical business rules and regulations and procedures, good health and safety, hygiene and environmental practices, and more importantly, a committed management to ensure that all aspects are in strict adherence.

Creative Studio Asia Welcomes STAR CustomersCreative Studio Asia welcomed a group of STAR customers from

Indonesia, the Philippines, Singapore and Malaysia for a two-day workshop on 20 and 21 April 2016.

The theme, Catching Up With Healthy Fats, focused on the replacement of partially hydrogenated oils (PHOs) in confectionery applications. It was designed to assist in the seamless replacement of PHOs without sacrifice to taste, quality or texture.

On the second day, the participants were enthusiastic and greatly energetic as they tried out the industrial translation in the session led by the Application and Development team. The participants also visited the refineries at Pasir Gudang, and the Pamol Plantation and Mill. The second workshop for STAR customers is scheduled in October 2017.

Excellent Debut for Betapol® in Summits

On 27 June 2017, IOI Loders Croklaan’s (IOILC) Betapol® team jointly hosted the Shaan’Xi Goat Milk Development Summit

with Xi’an Dairy Association that generated strong interest and enthusiasm from local goat milk infant producers and provided an opportunity to further explore the Northwest China market.

Present at the summit was IOILC Chief Business Development Officer Mr Manuel A. Laborde who introduced the history of IOILC, showcased the development of Betapol® in the infant formula industry with research experience of over 30 years and the trends in the global infant formula industry. IOILC China Global Human Nutrition Science and Innovation Head Dr Wiola W Mi also elaborated on the clinical benefits of Betapol® for infant growth, the nutrient absorption and comfortability. The future clinical studies in China and the global market were also presented.

Betapol® was also a leading ingredient brand and presentation sponsor of the Global Baby Food & Nutrition Summit China 2017 on 30 June 2017. It generated good awareness among attendees from the infant formula industry, including Nestle, Wyeth, Mead Johnson, Humana and several European organic infant formula brands.

Mr Laborde (second from right in pix) was present to introduce the trends and drive for the growth of the industry especially the Chinese market, while Dr Wiola W Mi (second from left in pix) elaborated about “optimising lipids for infant nutrition” and had an in-depth discussion on the clinical benefits of Betapol® for infants.

Both occasions provided great exposure for Betapol® which made an excellent debut as a high quality and trustworthy ingredient brand in the infant formula industry.

IOILC China Moves to Maxdo Centre

IOI Loders Croklaan China (IOILC China) has moved its office to Maxdo Centre in the Hongqiao Development Zone (Hongqiao) which is a famous

economic development zone in Shanghai. At 55 storeys, Maxdo Centre is the tallest skyscraper in Hongqiao which is China’s only state-level development zone that integrates exhibition space, office services, hotels and tourism, food and beverages, foreign affairs, consultation and shopping.

There was a brief celebration on 24 April 2017 where IOI Loders Croklaan Asia Chief Operating Officer Mr Michael van Sallandt had the honour of cutting the ribbon at 9.18 am. The specific time carries an auspicious meaning in Chinese as it signifies “the ambition to

achieve better performance in Chinese marketing”. Key accounts and distributors showered the new office with flower baskets and best wishes.

IOILC China Head of Sales and Marketing Mr Zheng said: "I'm so glad to see the growth of our team. More talented people have joined us. For more than a decade, the Shanghai office has been the heart of our business in China. I hope the great work environment in the new office will encourage even better performance."

IOILC China’s new address is RM. 04/05, 20F, Maxdo Centre, No. 8 Xing Yi Road, Shanghai 200336, China.

On 25 May 2017, IOI Edible Oils Sdn Bhd (IOIEO) was certified with the new ISO 9001:2015

Quality Management System (QMS) and ISO 14001:2015 Environmental Management System (EMS) after a comprehensive audit by SIRIM from 2 to 4 May 2017. The certification upgrading process commenced with Version Transition Trainings for both QMS and EMS certificates in March 2016 followed by Lead Auditor Trainings in September 2016. In addition, 12 IOIEO employees also attended the International Register of Certified Auditors (IRCA) training and fulfilled the requirements to be certified as qualified auditors by the IRCA to undertake and lead successful QMS and EMS audits.

IOIEO's Journey to ISO Certifications

go no PHO

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Soak in the Souk SpiritTo usher in the Ramadan and Hari Raya Aidilfitri festive

season, IOI Mall Puchong was transformed into a Marrakech Souk (traditional market in Morocco) with an array of traditional festive treats and entertainment from 25 May to 2 July 2017.

The Marrakech bazaar, located at the mall’s Oasis Atrium, projected the Raya spirit by featuring Raya fashion designs, beauty items,

decorations and others. Apart from the Hari Raya giveaways to daily spenders, shoppers were entertained by festive performances featuring traditional musical instruments such as the angklung and gamelan and Arabian dance performance while the children enjoyed traditional arts and crafts workshops to learn the art of batik chanting, ceramic painting and rattan weaving.

Because a picture is worth a thousand words, IOI Mall Kulai encouraged all mothers to post a

picture of themselves with their kids in the Mom & Me Photo Contest to celebrate a mother’s love and

make Mother’s Day a memorable occasion.

Participants were required to “Like” the IOI Mall’s Facebook and submit their photos from 1 to 30 April 2017 for a nine-day voting session from 1 till 9 May 2017. IOI Mall’s Facebook received about 793 “Likes” during the contest.

Hey Mama, Smile!

IOI Mall Kulai organised its sixth anniversary of Spend & Win contest by granting special rewards to its loyal shoppers.

More than RM20,000 worth of prizes such as electrical products, smartphones, home appliances and others were given out from 1 May until 25 November 2017.

At the end of every month, eight shortlisted contestants are chosen and invited to spin the Wheel of Fortune at the prize-giving ceremony. The final prize ceremony will take place at IOI Mall Kulai on 25 November 2017 where a lucky wheel spinner will be crowned the grand prize winner of a RM10,000 travel voucher.

Spin the Wheel & Win

The winners were announced on 12 May 2017 based on the most “Likes”. Out of 41 entries, the lucky first place was won by Ms Nur Azureen binti Ishak who was present at the prize-giving ceremony at IOI Mall Kulai with the top winners and four consolation prize winners.

“Nothing as powerful as a mother’s love and nothing as healing as a child’s soul.”

As Hari Raya is a time to renew familial ties and bonds, its spirit of festivity was celebrated at IOI City Mall (ICM). The mall welcomed Ramadan and Hari Raya Aidilfitri with a line-up of exciting events from 26 May to 27 June 2017. This year’s theme of Moleknyo Rayo Bersamo revolved around the sentiment of spending quality time with loved ones and celebrating meaningful values associated with the festive season.

The mall showcased tall and twinkling coconut trees that functioned as windmills which reflected the traditional Kelantan-inspired kampung houses. The traditional and vibrant atmosphere emulated the spirit of togetherness while injecting the kampung feel in a modern shopping mall. There were many attractions such as batik

workshops, cooking demos, arts and crafts workshops and a series of mesmerising traditional performances, namely, Malay Dance, Dikir Barat, Wayang Kulit, Silat, and Rebana Drum.

As part of ICM’s Corporate Social Responsibility initiatives, 26 children from Muhammad Al-Fateh Home accompanied by five guardians were invited for an exciting afternoon on 19 June 2016 to enjoy a complimentary Despicable Me 3 movie at Golden Screen Cinemas. They were then treated with a shopping spree at LOL to choose new Hari Raya attires. After a Rebana Drum performance, the children also received duit raya from Toyota and goodies from ICM. The event ended with a delightful buka puasa dinner at Texas Chicken and group photos.

The first and only Olympic-sized ice skating rink in Malaysia, Icescape Ice Rink in IOI City Mall successfully hosted the 12th

Malaysia National Figure Skating Championship 2017 for the third consecutive year alongside the first South East Asia (SEA) Challenge Figure Skating 2017 from 13 to 15 April 2017.

Organised by the Ice Skating Association of Malaysia (ISAM), the three-day event drew 88 participants from five neighbouring

countries, namely, the Philippines, Singapore, Indonesia, Thailand and Malaysia which was the host country. The

Malaysian skaters won a total of three Gold, one Silver and two Bronze medals at the National Figure Skating Championship 2017 as well as one Gold and one Bronze medal at the SEA

Challenge Figure Skating 2017 covering 13 different categories.

Young Champions on Ice............................................

All-time champion Malaysian national figure skater Julian Yee (left) won the Senior Men category. With him is runner-up Goh Kai Er of the Elementary Girls category.

Moleknyo Rayo

BersamoAT I C M

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Putrajaya Marriott Hotel honoured mothers at a Mother’s Day event held at its Zest Restaurant on 14 May 2017.

Aside from celebrating the queen of our hearts who dedicated herself to nurture and love her family, stimulating activities were also enjoyed on that day. Fun and bonding activities such as “Maki Sushi Rolls Contest” and “Mom & Child Look-A-Like Contest” were the highlights. Mothers were seen enjoying the special buffet spread and activities as they were treated like a queen on the special day. Happy Mother’s Day to all mothers!

Celebrating the Queen

of Our Hearts

To welcome the holy month of Ramadan, Putrajaya Marriott Hotel seized the opportunity to come up with volunteer

works during the month of giving to spread cheer to the community. The traditional rice porridge, bubur lambuk, or congee, is one of the most popular dishes and flavourful meal packed with nutritious ingredients to break fast. Therefore, the hotel dispatched a team of volunteers to distribute 1,000 containers of scrumptious bubur lambuk at Masjid Al-Hasanah in Bangi during the Friday prayer. Later in the evening, another 2,000 containers of bubur lambuk were distributed at Masjid Tuanku Mizan Putrajaya.

Welcoming Ramadan with Bubur Lambuk

Because Ramadan is all about giving.

On 30 May 2017, Putrajaya Marriott Hotel and Palm Garden Hotel teamed up with Muzik-Muzik Raya 2017

to spice up the Majlis Meraikan Anak-Anak Yatim & Asnaf as part of the hotels’ Corporate Social Responsibility (CSR) programme. The Grand Ballroom at Putrajaya Marriott Hotel was grandly decorated to welcome the 100 underprivileged children. Celebrities and corporate guests who were invited made the event lively as they mingled with the children. Other than enjoying the food and entertainment, the children were presented with duit raya and goodie bags. The event was a success and everyone went home in a great Hari Raya spirit. A line-up of the hotel chefs who prepared mouth-watering food for the night.

Palm Garden Hotel flaunted its newly renovated Palms Café with a gorgeous and sumptuous Superhero-themed

afternoon hi-tea spread where everyone’s favourite superhero characters came to life to pose and to be 'eaten'. Mesmerising desserts were decorated a la superheroes and promised not only good looks but good taste with selections such as Shazam Shawarma, Wonder Woman Sandwiches, The Hulk Chicken and Beef Satay, Spiderman-designed cakes and many more intricately decorated goodies.

There was also a photo booth where guests could pose next to their favourite Superheroes. The café opens 24 hours daily for breakfast, lunch and dinner. Hi-teas are available on weekends from 12 noon until 4 pm. Guests could also choose a la carte

menu for both local and international cuisines that are proudly prepared in the certified Halal kitchen.

Bring On The Raya Spirit

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A total of 120 golfers teed off to yet another exciting and fun-filled Jumbo (six-ball) Flite Golf Tournament

in conjunction with Palm Garden Golf Club’s (PGGC) Anniversary Cup on 27 April 2017 that was held to mark PGGC’s 5th anniversary in 2017.

It was a truly prize galore tournament where each participant received an extravagant goodie bag comprising complimentary green fee vouchers for two balls (weekdays and weekends) worth RM1,160 sponsored by PGGC, a Cutter & Bucks shirt, Srixon cap, a sleeve of Srixon golf balls and a foldable travel bag from SHARP.

A Mini Cooper worth RM187,000 proudly sponsored by MPI Generali Insurans Berhad was awarded as the hole-in-one (No. 17) grand prize. On top of that, a RM2,000 cash prize for each Par Three for a Sure to Win hole-in-one totalling RM10,000 created the record as the most interesting hole-in-one prize offered for an amateur golf tournament in the country. The podium and lucky draw prizes included MST golf products, Blöndal air purifier, hotel vouchers, complimentary green fee vouchers and SHARP electrical appliances worth RM30,000.

On 25 April 2017, Palm Garden Golf Club (PGGC) was awarded the Superbrands status following a stringent

selection and voting process set by independent authority and arbiter of branding, Superbrands. After filtering through the strict selection list set by the Malaysian Superbrands Council, over 2,000 senior managers and marketing professionals were invited to vote for candidate brands. More than 1,400 leading brands in Malaysia were scored by the Superbrands Council members and through an online poll.

Achieving the Superbrands status not only strengthens PGGC’s position as one of the best public premier golf courses but also adds prestige and reassures people that they are paying for the best brand. Congratulations PGGC!

PGGC AwardedSuperbrands Statuss

PGGC Turns5Mr Mathan Raman (sixth from left in bottom pix) claimed the coveted tournament championship title and walked away with a PGGC Anniversary Challenge Trophy and prizes totalling RM8,819 which consisted of a 60-inch 4K SHARP, complimentary weekend green fee vouchers plus weekday Big Hole Golf voucher and more when he returned with a stableford score of 40 points.

The anniversary party continued till midnight with free flowing beer, a wide array of buffet selection and scores of endless celebration.

Le Méridien Putrajaya was proud to host 22 guests from the PRIDE Foundation on 20 June

2017 in conjunction with the fasting month. They were treated to local and international favourites in the Destinasi Rasa spread at the hotel’s all-day dining restaurant, Latest Recipe.

PRIDE Foundation is a charity body that aims to enhance awareness efforts and improve accessibility to treatment and care of breast cancer survivors. Le Méridien Putrajaya was happy and honoured to be a part of PRIDE Foundation’s community empowerment programme.

Recipe to C mmunity Pride

Four Points by Sheraton Puchong General Manager Mr Kumar Renoo seized an opportunity to meet and greet

20 students and six guardians from Sekolah Kebangsaan (T) Ladang Scarboro, Kedah on 21 April 2017. The group stayed in the hotel as part of their study tour in Kuala Lumpur before continuing with their next trip to Cameron Highlands.

Memorable Visit by SJK (T) Ladang Scarboro

Four Points by Sheraton Puchong dispatched a team led by the Human Resources Department to bring joy to the

orphanage of Rumah Amal Limpahan Kasih in Kampung Sri Aman Bistari, conjointly with the Marriott Associate Appreciation Week and Marriott’s 90th Anniversary on 24 May 2017. The team got their hands dirty with painting one of the houses in the compound and preparing a plantation area to grow organic vegetables.

In addition to the effort, Sous Chef Mr Khairul Pilus led the kitchen’s team to prepare 100 servings of bubur lambuk and sweets for the children and guardians for dinner. The team returned to complete the repainting of the home through several visits over the weekend before the start of the raya holidays at the end of June 2017.

Orphanage VisitBrings Smiles

The priceless smiles on the children were worth all the sweat!

Le Méridien Putrajaya Executive Chef, Chef Liou (centre) striking a pose with the invited guests of PRIDE Foundation before dinner.

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This year, a total of 68 students received the Young Achievers’ Awards (YAA) from Yayasan Tan Sri Lee Shin Cheng (Yayasan

TSLSC) totalling RM33,400 in the form of cash prizes, plaques and certificates for acing their UPSR, PT3, Cambridge Secondary Checkpoint, SPM, STPM, A-levels and International Baccalaureate (IB) examinations. Awards given also took into consideration the students’ active participation in extra-curricular activities.

The award presentation ceremony was held for 13 recipients at Palm Garden Hotel on 27 May 2017. It began with the screening of IOI Corporation Berhad (IOIC) and IOI Properties Group Berhad’s (IOIPG) corporate videos, followed by an opening speech from Yayasan TSLSC Executive Director Datin Joanne Wong. She highlighted the importance of education and reminded the students to always be thankful for their parents’ sacrifices in supporting their educational journey.

The ceremony continued with sharing sessions by three Gold achievers who related their success stories: Mr Sujit Jessan a/l Sreedran (UPSR), Ms Teh Shu Ki (PT3) and Ms Lee Shen Ming (IB) who stressed the importance of time management and the pathway to setting and achieving goals.

Thereafter, guest speakers Mr Mahathir and Ms Jolynn Ch’ng from Infinex Training and Consultancy engaged the students in a lively session which included inspirational stories and interactive activities. Mr Mahathir talked about the different types of motivation aimed at helping students to identify their intrinsic and extrinsic motivations to achieve their goals in life while Ms Jolynn shared her experiences in empowering students to strive harder and develop proactivity as she talked about “The Power of Positive Psychology”.

The award ceremony ended with light refreshments for the non-Muslim attendees whilst Batman and Catwoman made delightful appearances, courtesy of the hotel. Well done to all YAA recipients!

Rewards RM33,400 to 68 YAA Recipients

Mr Mahathir (right) checking if the

structure can support the water bottles.

May this award inspire young achievers to

strive towards success.

Gold achiever Ms Lee encouraging her fellow YAA recipients to know their strengths and weaknesses in pursuing their passions. Grab a finger before yours

gets grabbed.

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