ODS2

DEVELOPMENT WITH A DIFFERENCE!

We are a full-service technology firm focused on providing tailored web and mobile applications that drive revenue

and optimize performance.

“The best way to predict the future is to invent it.”

WHO IS ODS2?

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Through our commitment we develop software to face real-world challenges. It is our love for and dedication to what we do that enables us to become world leaders.

OUR PASSION

WE BELIEVE

To provide organizations with innovative technologies to reach and maximize their goals.

IN DELIVERING THE FUTURE.

TO ALWAYS KEEP YOU ONE-STEP AHEAD.

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OUR GLOBAL PRESENCE

ODS2 operates in over 40 countries and territories worldwide

SOURCE LOCALLY, DELIVER GLOBALLY.

!  Santa Monica, USA !  Enschede, The Netherlands

!  Toronto, Canada !  Dubai, UAE 3

INDUSTRY LEADERS DEPEND ON ODS2 FOR REVENUE PERFORMANCE

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3 X WINNER OF EMEA DELOITTE FAST 500

Over a decade we have provided our clients with the formula for success and technology trends to shape the future by:

"  Gaining Insight

"  Achieving Reports

"  Reducing Costs

"  Increasing Revenues

!  Offer fully customizable turn-key solutions

!  Full compliment of consulting services with outsource capabilities

!  Service a broad range of organizations including the world’s leading brands

Our highly skilled and award-winning team is built to design the engines that build high-performance businesses

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INCREASING YOUR PRODUCTIVITY

ODS2 applications enable companies to increase revenue by improving visibility, predictability, generating more accurate forecasts, and

identifying revenue risk.

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OUR SERVICES TAKE YOUR BUSINESS FURTHER

!  Custom Software Development (SaaS)

!  Migration & Implement Strategy

!  Mobile Application Development

!  Business Consulting & Process Management

!  Maintenance & Support

!  Integration & Optimization

!  Quality Assurance

7 Empowering you to expand the value chain, grow revenue and efficiency

benefit straight to the bottom line

WE ARE MORE THAN JUST DEVELOPERS WE SOLVE BUSINESS PROBLEMS

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PRM allows clients to effectively and efficiently manage all their sales channels, product portfolios and order processes all within one central system.

PARTNER RELATIONSHIP MANAGEMENT (PRM)

!  Real-time reporting

!  Advanced data analysis

!  Manage promotions and bonuses

!  Multi-Brand / Multi-Market

!  Integration into Enterprise architecture (i.e. CRM, Oracle, SAP, Siebel)

!  Fully customizable solution & modular design

And much more….

PRM decreases the time to market and increases revenue by:

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GOAL Develop, refine and improve the system to manage over a million orders, and multiple brands across all the sales channels; over +5,000 dealers and 1,000+ users

CHALLENGES !  Multiple brands, multiple product lines managed by multiple systems

!  Unable to produce real-time reports

!  Lost orders & Dissatisfied customers & dealers

!  Inaccurate / incomplete orders / no validation of orders

!  Complex systems and order intake

!  Numerous systems each requiring different logins

!  Difficulty reconciling sales figures

!  Ongoing training of dealers and employees

CA

SE S

TUD

Y

A Dutch landline & mobile telecommunications company with over 30,000 employees and generating over €13 billion in revenue

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OUTCOME:

#  Order intake across multiple sales channels

#  All brands and product types (internet, TV, phone, mobile, etc.)

#  Customer situation status updates (new, upgrades, move)

#  No training required

#  Real-time delivery of sales & reports

#  Decrease time to market products

#  Error in orders reduced by >90%

#  No lost orders or receipts

#  Measurable increases in sales

#  Minimal use of internal IT resources

Increased efficiency and decreased costs (> €10 million)

May 2007 – Aug 2008

Aug 2008 – Nov 2008

Aerial view of KPN Architectural back-end since ODS2 partnership

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CA

SE S

TUD

Y

FMS is a one-stop shop solution that allows clients to plan, monitor and analyze all field marketing activities.

!  Plan visits, merchandising, training and demonstrations

!  Allocate resources more effectively

!  Improve presentation, promotion, inventory and POS

!  Real-time insight of the sales floor through data collection

!  Compare brands and regions

!  Stimulate interest amongst the sales force and prospective buyers

!  Mobile apps to increase productivity

FIELD MARKETING SOFTWARE (FMS)

360° insight into stores providing eyes and ears at the retail level

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GOAL

1.  Improve branding and promotion across the entire EMEA region for all main product categories (mice, keyboards, pc gaming, tablets)

2.  The bottom line, increase sales!

CHALLENGE

Deployment across EMEA

Centralized reporting at HQ yet each country operates locally

Periodic checks on all external retail sales outlets

Each store is checked for:

Merchandising & POS

Shelf space & stock

Promotion materials

Data collection and taking pictures

OUTCOME:

"  For the first time Logitech is able to respond in real time to the actual situation in the stores where their products are sold.

"  Logitech can compare the results from all their field marketing agencies now, this enables them to improve quality in their field marketing force.

"  Compare and contrast product attributes and behavior with competitors

Logitech deployed FMS globally!

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CA

SE S

TUD

Y

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!  Build brand value and engagement to spark sales

!  Manage & Implement promotional activities

!  Mobile application to work remotely online & offline

!  Advanced data analysis and reporting

!  Effectively connect with dealers & consumers

!  Loyalty & Continuity Programs (i.e. Aeroplan)

!  Partnerships & Sponsorships

!  Retail & Customer Marketing

!  Educate end users about products & services

And much more…

INDUSTRY LEADERS USE FMS

FSS is a comprehensive solution for managing geographically dispersed sales and scheduling of all direct sales activities including B2B, Event, Door2Door, etc.

!  Plan, Organize & Interface with customers

!  Mobile applications to capture orders online & offline

!  GPS tracking and map views of reps in the field

!  Integration with PRM for full order management capabilities

!  Process orders

!  Advanced reporting & analysis

!  Multimedia integration

!  Photo and signature capture

FIELD SALES SOFTWARE

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NEXT GENERATION MOBILE SOLUTIONS

#  Capture mobile use patterns to recognize

quantitative, continuous improvement

#  Enhance businesses and processes with mobile solutions

#  Support diverse mobile platforms

#  Amplify efficiency & cost effectiveness

Mobile application has the rare opportunity to put your company’s product, service or information right in the pocket of your current or potential customers 24/7/365

16 ENABLE YOUR USERS TO JUST GO!

PUTTING GREAT IDEAS INTO ORBIT EVERY DAY

We believe its pivotal that accurate, relevant, and targeted information be accessed and delivered at the right time and right place.

We push the technology envelope every day. 17

Tested & Proven Results

We now have our

order management

process under

control...savings of

millions...

ODS2 has proven in

the past few years the

ability to provide

relevant information,

focusing on the

wishes and needs of

different clients and

different groups of

users.

I dare to say that with

the help of ODS2 we

have increased the

market share of the

Xbox!

Richard Backx, IT Business Consultant,

Erik Poel, Channel Marketing Manager

The Netherlands, Deloitte & Touche

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