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June 1, 2009

Feedback scores vs. hourly rates for providers in oDesk’s top 10 countries

Contents

Background Methodology Quadrant I – “Best value” Quadrant II – “You get what you pay for” (high) Quadrant III – “You get what you pay for” (low) Quadrant IV – “Overpriced” How to use this data

Background

oDesk (www.oDesk.com) is the leading marketplace for online workteams with the best business model for buyers & providers

Over 250,000 professional contractors, including software engineers, web developers, graphic designers, writers, virtual assistants, and customer service agents around the world provide services via oDesk. The average job size on oDesk is $4,400

The top 10 countries on oDesk (in order of hours worked) India, Russia, Philippines, Russia, Ukraine, United States, Pakistan, Bolivia, Canada, UK, and Moldova

oDesk has data on average hourly rates and average feedback scores for each of these countries, and periodically performs analysis on this data

The follow presentation calculates “value for money” in oDesk’s top 10 countries

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Click here to see complete oDesk Outsourcing Statistics

Methodology

“You Get What You Pay For”High Feedback, High Hourly Rate

“Best Value”High Feedback, Low Hourly Rate

“You Get What You Pay For”Low Feedback, Low Hourly Rate

“Overpriced”Low Feedback,

High Hourly Rate

In order to calculate “Value for Money,” we plotted each of our top 10 countries into 4 quadrants, comparing Average Feedback Scores from Buyers vs Average Hourly Rates of Providers:

“Best Value”

“Best Value” is in the Philippines & Bolivia (high

feedback scores, low hourly rates)

The “Best Value” was found in Philippines & Bolivia. These countries have low average hourly rates, but high feedback

“You get what you pay for” (high)

Russia, Ukraine, United States, UK, and Moldova are more

expensive, but “you get what you pay for” in terms of quality (as

measured by average feedback)

“You get what you pay for” in Russia, Ukraine, United States, UK, and Moldova. These countries have both higher average hourly rates and higher feedback from buyers.

“You get what you pay for” (low)

India & Pakistan are cheaper, but also “you get what you pay

for” in terms of quality (as measured by average feedback)

“You get what you pay for” in India and Pakistan. These countries have both higher lower hourly rates and lower feedback scores from buyers.

“Overpriced”

Canadian Providers are

Slightly Overpriced

Canadian providers seem to be slightly “overpriced.” They have high rates but slightly lower average feedback scores.

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How to use this data

Buyers:– Compare providers across different countries– Determine the best countries for finding “value for money”– Make educated decisions as you interview candidates on oDesk

Providers:– Compare your rates & feedback to other providers around the world– Understand where you fall, and use this data to increase your

marketability Both:

– Feel confident that oDesk has the best business model for all parties, and thus continues to change how the world works (and grow explosively):

*For a more complete summary of oDesk statistics,

visit the oConomy