Od Process Ppp

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    Organization Development Process

    Gajaba Perera-Gunawardena

    Management Consultant

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    What is OD OD is a long range effort to improve

    organization's problem solving and renewal

    processes, particularly through moreeffective and collaborative management oforganizational culture, often with theassistance of a change agent or catalyst and

    the use of the theory and technology ofapplied behavioral science.

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    Purpose of OD Intervention

    OD is a systematic approach focusedon improvement of organizational

    processes to achieve effectivenessefficiency and productivity of anOrganization.

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    Stages of OB ProcessProblem

    IDENTIFICATION

    Action Planning

    ImplementationEvaluation

    Feedback

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    Problem identification The first phase in OD process involves

    understanding and identification of the

    existing and potential problems in theorganization. The awareness of the problemincludes knowledge of the possibleorganizational problems of growth, human

    satisfaction, the usage of human resourceand organizational effectiveness.

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    Action PlanningThe Second Phase : Once the problem/sissues/s are understood, the next step is toplan for involvement or intervention.

    Intervention can include teaching,improvement and team interventions throughtraining and brainstorming sessions. Focusedgroup discussions could also be implemented

    for this purpose. Team intervention in turnincludes structural and individual interventions.

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    Implementation

    The Third Phase is to implement the plannedinterventions monitoring Program is extremelyimportant as the interventions are long-ranged. Theneed to adhere to time schedules is vital sinceoverlaping and confusion could lead to defeat theplanned interventions . Chances are, however,

    organizational goals change over time, so there isalways a need for such a process to continue

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    Evaluation The fourth Phase: Though shown as a

    separate phase, this is a reiterative

    process from the beginning of theprocess. This will help assessing theoutcomes and fine-tuning the process

    to assure benefits are achieved

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    Feedback The Fifth Phase: This is also a re-

    iterative Phase. The feedback from

    various sections of the organizationsand the vital domains are important toestablish the success of the

    intervention/s

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    four steps in organizationaldiagnosis model (1-2)

    Structural analysis: Determines how thedifferent parts of the organization are

    functioning in terms of laid down goals. Process analysis: Process implies the

    manner in which events take place in asequence. It refers to pattern of decision

    making, communication, group dynamics andconflict management patterns withinorganization to help in the process ofattainment of organizational goals

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    four steps in organizationaldiagnosis model ( 3-4)

    Function analysis:

    This includes strategic variables, performancevariables, results, achievements and final outcomes.

    Domain analysis:

    Domain refers to the area of the organization fororganizational diagnosis.

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    Stage II Intervention or action phase

    Planning and implementation:

    After diagnosing the problem, the next phase of OD,

    involves the planning and implementation part of the

    change process.

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    Stage III Stabilization or processmaintenance phase

    Evaluation and feedback:

    Any OD activity is incomplete without properfeedback. Feedback is a process of relayingevaluations to the client group by means of

    specific report or interaction.

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    Cummings & Worley, 8e(c)2005 Thomson/South-Western

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    intervention overview

    human process interventions

    techno structural interventions

    human resources management interventions strategic interventions

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    Cummings & Worley, 8e(c)2005 Thomson/South-Western

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    human process interventions

    coaching

    training and development

    process consultation and team building

    third-party interventions (conflict resolution)

    organization confrontation meeting

    intergroup relationships

    large-group interventions

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    Cummings & Worley, 8e(c)2005 Thomson/South-Western

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    techno structural interventions

    structural design

    downsizing

    reengineering

    employee involvement

    work design

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    Cummings & Worley, 8e(c)2005 Thomson/South-Western

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    human resourcesmanagement interventions

    goal setting

    performance appraisal

    reward systems career planning and development

    managing work force diversity

    employee stress and wellness

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    Summary

    OD is a systematic approach focused onimprovement of organizational processes to achieveeffectiveness efficiency and productivity of an

    Organization.

    It is a long range organizational wide processstrongly supported by the top management

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    Summary

    OD process helps identification of organization decline andintroduce relevant change processes

    It deals with introduction and management of change in anorganization to overcome internal and external impacts whichwould lead to decline

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