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Set A

Symbiosis International University

SCMS, Noida

BBA-IV SEM

External Examination

Subject-r!ani"ational #evelo$ment

MM% &' Mar(s )ime * +our

Note - Attem$t all t+e uestions. All uestions are com$ulsory.

1. Discuss the concept of Organization Development along with its nature and scope.10 Marks

2. Highlight the importance and relevance of employee involvement programmes in an organisation

in todays world. 10 Marks

!. Discuss the motivational approaches of work design. 10 Marks

". #$ Discuss the types of change in organizational conte%t with relevant e%amples. & Marks

Or

'$ Define M'O method of performance appraisal with its process in (rief.&. #$ )hat do you understand (y High *nvolvement Organisation+ Discuss the various features of

such organizations. 10 MarksOr

'$ Discuss the concept of Downsizing and its various tactics with e%amples.

Ans/er (ey o0 Set A

1. OD is a system wide application and transfer of (ehavioral science knowledge to the planned

development, improvement, and reinforcement of the strategies, structures, and processes that

lead to organization effectiveness. *t is a positive, continuous, its not linear etc.

2. -* is referred to as involvement of employees in decisionmaking and fostering their participation

in organizations matters and empowering them.it enhances /uality of work life, commitment, o(

satisfaction, high involvement, industrial democracy etc.

!. Motivational approach relies upon motivational theories and attempts to enrich the work

e%perience (y o( enrichment aiming to create o(s of high level of meaning, discretion,

knowledge etc.". #$ he two types of change are first ordercontinuous and second orderdiscontinuous change.

'$ M'O is management (y o(ectives where goals are set first and then achieved (y the

employees. he steps are work group involvement, oint manager and su(ordinate goal setting,

esta(lishing action plans for goals, esta(lishing criteria of success, review and recycle, record

maintenance.&. #$ 3sing employee involvement proects aims at using high involvement work practices to create

high involvement organisation. 4eatures are 4lat, lean organisation structures, o( design, openinformation system, career system, selection, training, reward system, H5 6olicies.

'$ 7tudents will discuss a(out the concept of downsizing which is an intervention aimed at

reducing the size of the organization. actics are work force reduction, organization redesign, and

system redesign. hey will write a(out its relevance in todays (usiness scenario.

Set B

SCMS, Noida

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BBA-IV SEM

External Examination

Subject-r!ani"ational #evelo$ment

MM% &' Mar(s )ime *.'+our

Note - Attem$t all t+e uestions. All uestions are com$ulsory.

1. Discuss the process of organization development in detail. 10 Marks2. #$ )hat do you understand (y intervention+ 7tate its different types. & Marks

Or

'$ )hat do you understand (y learning organizations+ Discuss its various features.

!. Discuss the concept of organization culture and its relevanceimportance in changing (usiness

scenario. 10 Marks

". #$)rite short notes on the following8 10 Marks

#$ #ssessment 9enters '$ :urt ;ewins Model of 9hange.

Or

9$ 5eward system *nterventions D$ )ork ;ife (alance *ntervention.

&. -%plain the various types of individual and work group interventions designed to (ring changesin the organization. 10 Marks

Ans/er (ey o0 Set B

1. he process of OD can (e divided into entering, contracting, diagnosing and designing

interventions.

2. #$ roup, 6rocess, >lo(al, Organization wide, 9ommunity and nationwide.

'$ ;earning organization are those with the a(ility to learn how to change and improve

themselves constantly. 4eatures include structure, information systems, human resources

practices, organization culture and leadership.

!. Organization culture can (e seen as organizationally shared phenomenon representing a sta(le

and coherent set of (eliefs a(out the organization and its environment. 7tudents will write their

view point regarding its importance like performance, employee satisfaction, role clarity etc.". #$ #n #ssessment 9enter consists of a standardized evaluation of (ehavior (ased on multiple

evaluations including8 o(related simulations, interviews, andor psychological tests. ?o(

7imulations are used to evaluate candidates on (ehaviors relevant to the most critical aspects @or

competencies$ of the o(.

'$ :urt ;ewins models three steps are unfreezing, moving and refreezing.

9$ 7tudents will write as per their understanding a(out the importance of reward systemintervention and its importance in OD.

D$ 7tudents will write as per their understanding how work life (alancing intervention work and

its impact.

&. he various individual interventions are coaching, mentoring group training, leadership

programme, !A0 degree etc. he various group interventions are dialogue sessions, conflict

management, fish(owl, team development etc.

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