FIREFIGHTERS CREDIT UNION • 501 N. NEW JERSEY ST. • INDIANAPOLIS, IN 46204 • 317-636-5581 • www.fire-cu.org

October 2012

The main office will be closed inobservance of the following days:

COLUMBUS DAYOctober 8, 2012

VETERAN’S DAY OBSERVEDNovember 12, 2012

THANKSGIVING DAYNovember 22, 2012

CREDIT UNION CLOSEDNovember 23, 2012

CHRISTMAS EVEDecember 24, 2012

Credit Union Closes at Noon

CHRISTMAS DAY December 25, 2012

NEW YEAR’S EVEDecember 31, 2012

Credit Union Closes at Noon

NEW YEAR’S DAYJanuary 1, 2013

in this

ISSUEWhen Fall Is Near

Lower Rates Will Appear21st Annual Scholarship

Golf OutingOctober Security Reminder

Christmas Club DisbursementsCongratulations 2012-2013

Scholarship RecipientsKid’s Corner

holiday

CLOSINGS

Tommy Roberts, IFD Retiree was the winner of the Grand Prize raffleWilson golf clubs and golf bag.

Congratulations to everyone and thanks again. We look forward to seeing younext year.

1st Place: Tim Hedrick, Danny Feeney,Mike White and Robbie BakerThank you for donating your

winnings back to the Scholarship.

2nd Place: Kirsh Sherrill, Quentin Beverly, Ronnie Doughty

and Noah Ludwig

3rd Place:Tim Whitaker and

Terry Spencer

21st Annual Scholarship Golf Outing was held July 16, 2012

Thank you golfers and sponsors. Without your help this event would not happen. Golfers and volunteershad a great time raising $5,000.00 for this worthy cause.

THIS YEAR’S WINNING FOURSOMES WERE:

MAIN OFFICE501 N. New Jersey Street

Indianapolis, Indiana 46204

(317) 636-5581

(800) 462-1431

Fax (317) 636-8749

www.fire-cu.org

Lobby &Drive-Up Hours

MONDAY, TUESDAY,THURSDAY

8:30 a.m. to 4:30 p.m.

WEDNESDAY

9:30 a.m. to 4:30 p.m.

FRIDAY

8:30 a.m. to 5:00 p.m.

SATURDAY

Closed

EQUAL HOUSING

LENDER

EQUAL HOUSINGOPPORTUNITY

October Security Reminder:Risk Assessment and Layered Security Controls in Place for Online Transactions

The Firefighters Credit Union management team performs periodic Internet banking risk assess ments.A review is done to monitor new threats that are introduced either internally or externally. Not everyInternet banking transaction has the same level of risk. To manage this, layered security controls havebeen implemented. The following are some key layered security controls in place with Virtual Branch (Firenet):

1. Login ID is controlled by user.2. Security code is controlled by user.3. System automatically blocks access to account after three consecutive failed login attempts.4. Enhanced Authentication process validates user access device, layered with challenge

questions if needed, and is strengthened with an anti-phishing component.5. Last access date is displayed to user on each login.6. Automated session logout after period of inactivity.7. Automated alert sent to user upon change of Security Code.8. Automated alert sent to user upon change of email address.9. Optional alert to notify user when a new bill pay merchant is added or an existing bill pay

merchant is modified.In order for you to receive notifications, you must keep your email addresses up to date. Suspiciousactivity needs to be reported to the Credit Union as soon as you are aware of it. Please contact Memberor Electronic Services at 317-636-5581 or 800-462-1431.

Christmas Club DisbursementsIf you have a Christmas Club Account, your funds will be disbursed into your savings account onOctober 31, 2012 - just in time for your holiday shopping.If you haven’t started a Christmas Club Account yet, contact a Member Service Representativetoday. With payroll deduction, we make it easy for you to save a little each payday.

Always follow fire safety rules.Be smart about fire safety.Count how many smoke detectors are in your home.Detectors can save lives. Smoke detector’s loud sound warns you if a fire starts. Exits are ways out. Know two ways out of every room.Fire escape plan. Have a family fire escape plan.Get out fast in a fire. Crawl low under smoke.Have a family meeting place outside your home.Inspect your home for fire hazards. Have your parents help you.Join in to prevent fires.Keep away from things that are hot. They can burn you.Learn how to dial 9-1-1 to report a fire. Never call from a burning building.Matches are not toys. Stay away from matches and lighters.Never be afraid of firefighters. Obey all fire safety rules.Pumper trucks pump water to put out fires. Quiz your self about what to do in case of a fire.Remember; practice your family fire escape plan.Stop, drop and roll if your clothes catch fire and cover your face with your hands.Test smoke detectors once a month. Help your parents make sure they work.Unplug small appliances when not in use. Ask your parents to help.Visit the fire station to learn how firefighters help you.Write down the three steps to take if your clothes catch fire.X marks the spot where to meet family members outside if your house catches fire.You can help prevent fires. Remember, you can make a difference.Z is for E-Z! It’s E-Z to be fire safe. Just remember the ABC’s of Fire Safety.

Kid’s Corner

Congratulations 2012-2013 Scholarship RecipientsThe Jerry Whitaker $500.00 Scholarship: Armando Caceres

$250.00 Scholarship Recipients:

Halloween Day

Wednesday October 31, 201210:00 AM – 3:00 PM

Again this year, we will be celebrating Halloween byhaving a costume day for the kids. Kids in costume whostop by the main credit union office will be “treated” toa $5.00 deposit into their account and get a goody bag.No tricks!

We encourage everyone to come out this year and help us celebrate Halloween.If your child doesn’t currently have an account at the credit union, don’t worry, we’ll have plentyof ghouls around to help them open an account so they can collect their treat. Don’t forget tobring in their Social Security Card if opening a new account.

Desiree Allen Madison Bradley

Mary Bradley Jaclyn Clegg

Makayla Cooke

Zachariah Corrice Sammantha Ford

Robert Hinds Jordan HuberKristen Kaps

Shawn MattinglyJoseph NapariuBradley PerryBryce Rainey

Madeline ReithMorgan ReithJordin Scott

Craig Tierney

The ABC’s of Fire Safety