OCTE Shopkey5
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Transcript of OCTE Shopkey5
OCTE Shopkey5.com
CONFIDENTIAL & PROPRIETARY INFORMATION OF SNAP-ON DO NOT REPRODUCE
Introduction to Shopkey5.com
ShopKey5.com Web page
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Introduction to Shopkey5.com
What is ShopKey5.com?ShopKey5.com integrates service, diagnostics and estimating into one powerful, browser-based application that users access online.
Like ShopKey5 Repair, more of the data you need most, such as procedures, TSBs and wiring diagrams, is always just a mouse click away-no matter where you are in the program.
The inclusion of ShopKey5 Estimating makes ShopKey5.com an excellent choice for shops with broadband internet access.
CONFIDENTIAL & PROPRIETARY INFORMATION OF SNAP-ON DO NOT REPRODUCE
Introduction to Shopkey5.com
What is ShopKey5.com?ShopKey5.com is the end product of repair information that has been collected across the past eight decades and presented to our customers in a consistent, easy-to-use format.
ShopKey5.com includes Diagnostics, Repair Information, TSBs, Recalls, Maintenance Requirements, Parts Prices, Labor Times, Vintage Information, and Fluid Types and Volumes that have been reproduced directly from Original Equipment Manufactures (OEM) published works.
All this information is then combined to create the aftermarket industry’s best Wiring Diagrams, User Tips, and shortcuts that make up ShopKey5.com.
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SYSTEM COVERAGE INCLUDES: . DTC Index . Specifications & Component Index . Wiring Diagrams-All Accessories and Equipment Body and Frame Brakes Driveline/Axles Electrical Engine Engine Performance General Information HVAC Lighting Maintenance Restraints Steering Suspension Transmission
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COMPREHENSIVE DATA:
1983-current Domestic and Import Models Clear illustrations and Wiring Diagrams Complete Diagnostics Tech Bulletins and Recalls Scheduled Maintenance with Labor Times Frequent Data Updates OEM Parts and Prices Parts Locator
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No Vehicle Selected
These are Product TabsVehicleRepairEstimatorTSBMaintenance/FluidsQuote New Tab :Tire Fitment (not shown)
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This is the Vehicle Identification Screen
Enter the Year, Make and Model and select Product Tab
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Click this Selection to see What’s New
All this information has either been added or updated in May 2010
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Click this Selection to see Print Menu
Entire Article (text only) Entire Article (with Figures)
Current Heading (text only)Current Heading (with Figures)
The Print Menu allows you to select what you want to print, either the Entire Article with or without figures or Current Headings with or without figures.
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Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on Quote Default Settings
Now you can set up the Exchange Rate, Labor Rate, Shop Supplies, Taxes and Hazardous Materials costs.
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Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on Shop Information
Now you can add your shop information so it is printed on all your print outs.
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Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on User Access
This screen confirms the Data you have access too as well as the Expiration Date.
CONFIDENTIAL & PROPRIETARY INFORMATION OF SNAP-ON DO NOT REPRODUCE
Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on Active Sessions
This screen shows which Modules are currently active or most recently used.
CONFIDENTIAL & PROPRIETARY INFORMATION OF SNAP-ON DO NOT REPRODUCE
Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on Configuration
Configuration set up allows you to select to print System Wiring Diagrams in Color or Black & White. You can also enable or disable ShopKey Live Tips.
CONFIDENTIAL & PROPRIETARY INFORMATION OF SNAP-ON DO NOT REPRODUCE
Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on ShopKey Live Profiles
This contains your information and identifies you as the author of any tips you submit.
CONFIDENTIAL & PROPRIETARY INFORMATION OF SNAP-ON DO NOT REPRODUCE
Click this Selection for the Setup Menu
Quote Default Settings Shop InformationUser AccessActive SessionsConfiguration
Shopkey Live Profiles
About
Click on About
This screen shows you the version, date created and the years of coverage provided.
Where’s my calculator
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Click this Selection for the Vintage Information
As a ShopKey5.com subscriber you have access to vintage vehicle information as far back as 1960.
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Click this Selection for Help
Help with ShopKey5, Repair, Estimating, Maintenance and TSBs or General Information available anytime you need it. Remember …. You need to Logout ..not close browser to Logout
Show WorksheetSelect
http://performancecenter.mitchell1.com/welcome/videos.asp
Check Lists
Details
Tire Rotation Patterns
How to Read a Side Wall
Tire Speed Rating
Technical Service Bulletins
1074 Titles
Shopkey Pro Sign Up
Industry Trends
Changes in the Industry
Re-Thinking Information Delivery
The Product
Industry Trends
Changes in the Industry
United States Department of Labor
Source: http://www.bls.gov/oco/ocos181.htm
Rapid Change
Information Delivery Methods• 1918 – 1980s, Books were the
way to deliver information• In the 80’s information
migrated to the DOS Computer
• In the early 90’s Mitchell1 moved to Microsoft Windows
• 00’s introduced the DVD• Now we have the Internet
Research Time
Needle in a Haystack
Memory Lane
Electronic Ignitioncirca 1975
1939 Wiring: Headlights to Tail Lights
Wiring Proliferation
Pages Processed by Editorial
Proliferation of Codes, etc.
1995 2005 20100
1000
2000
3000
4000
5000
6000
200 400
5000
Chrysler Engine DTCs
P6749 + B4104 + C4104 + U1808 = 16,765 OBDII Codes
Industry Trends
Re-Thinking Information Delivery
Traditional Info RetrievalYear
Make
ModelCategor
ySub-Cat
Title
Old Paradigm
Drill-Down Method
Article
New Paradigm
P0116
New Information Retrieval
Three Primary Reasons for Service
1 2 3
ShopKey Pro
Faster,Easier,Smarter.
Faster…Top 10 List
ShopKey Pro learns from the users. A top 10 list of the most looked-up component is provided, specific to the YMM the user is looking up
TSB’s At HandNo more toggling from screen to screen or scanning irrelevant data. TSB’s are now in-line with the component the user is working on
Easier…Relevant Information
No more weeding through pages of articles to find specific information. ShopKey Pro offers quick and concise views of: Descriptions, Locations, Procedures, Diagrams and Specs
Quick Views into the dataMaintenance tasks, Fluid Capacities, Trouble Codes, R&R procedures. ShopKey Pro is designed to get the user to their information within seconds in easy to read and easy to access views.
Smarter…Built-in Thesaurus
No need to know what each manufacturer calls a specific component. 26 different OEMs use 35 different names for an oxygen sensor – is it an O2 Sensor or an Air Fuel Ratio Sensor?
Within 3 keystrokes ShopKey Pro starts giving back
information
Catches MisspellingsType Brake or Break and you still get back the correct data
The People Behind the Product
• ShopKey Editorial Consists of:– 14 Senior Editors– 48 Technical Editors & Associate Editors
• ASE Certifications (600+)– 45 ASE Certified Technicians– 23 Truck Certified– 13 Master Truck– 12 World Class– 12 Quad Masters
Testimonials
Customer Testimonials “In 35 years in the industry, ShopKey Pro is by far the best I have run across” – Dan Smith
“ShopKey Pro is truly faster and easier to use” – Mark Gasser
“Finding information in ShopKey Pro is easy making this an excellent system to use” – Kevin Swift
“When it comes to maintenance and repair information for Professionals, ShopKey Pro is a breath of fresh air” – Tim Reichenbach
“I love the ease of use and flow of ShopKey Pro” – Regina Patrick
Alldata User Testimonials
“It’s easier to navigate than Alldata” – Bobby Grubbs
“ShopKey Pro is far superior than Alldata” – Roger Lee
“Much more user friendly” – Dwight Piggs
“Since using ShopKey Pro, I have not had to use Alldata once” – Tim Paternaude
System Requirements
High Speed Internet Connection
1024x768 monitor
Internet 8 and above, Firefox 4, or Chrome 15
Lets Go Live