OCLC Resource Sharing Stats Overview
Transcript of OCLC Resource Sharing Stats Overview
OCLC Online Computer Library Center
OCLC Resource Sharing Stats Overview
Amy Lytle
Product Manager, Library Usage Statistics
OCLC Online Computer Library Center
Discussion Topics
Overview of Resource Sharing Reports
Key Measures
Life of a Request
How to Receive Reports Automatically
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Where to Find Your RS Stats
Stats Website
www.stats.oclc.org
AKA “CUSP”
Central Usage Statistics Portal
Includes Stats for many OCLC services
FirstSearch/COUNTER
Cataloging
Digital Collections and…
Resource Sharing!
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Key Measures
Requests Initiated
Requests Received
Requests Filled and Unfilled
Average Turnaround Time
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Requests Initiated
Counts the number of requests generated during a specified month
Represents the creation date for a request
Each request is
Counted once in the Borrower Activity Overview Report
Counted each time a request is passed to a library in the Borrower Transaction-Level Detail Report
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Requests Received
Counts the number of requests received during a specified month
Does not take into account the date a request was initiated
Each request is
Counted each time a request is received by your library in the Lender Activity Overview Report
Counted each time a request is received by your library in the Lender Transaction-Level Detail Report
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Requests Filled & Unfilled
Lending library Filled dates
Generated when request status = Shipped
Borrowing library Filled dates
Generated when request status = Received
Lending library Unfilled dates
Generated when request is passed on or library is last in list and marks item as not to be filled (automated or review)
Also used in Borrower Transaction-Level Detail Report
Borrowing library Unfilled dates
Generated by Borrower when request reaches end of lender string and is returned as unfilled.
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Average Turnaround Times: Filled Requests
Borrower Activity Overview Report
Request initiated – Request received by borrower
Counts entire time request spends traveling through lender string
Borrower Transaction-Level Detail Report
Request initiated – Request received by borrower
Counts only the time the request spent with the library that actually filled the request
Both Lender Reports
Request received – Request shipped
Requests received multiple times: only the turnaround time for the request that is filled
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Average Turnaround Times: Unfilled Requests
Borrower Activity Overview Report
Request initiated – Request marked unfilled by borrower
Counts entire time request spends traveling through lender string
Borrower Transaction-Level Detail Report
Request initiated – Request unfilled by lender
Counts time with each library in lending string separately
Both Lender Reports
Request received – Request passed to next lender in string
Requests received multiple times: counts turnaround time for each request that is passed to next lender separately
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A Day In The Life Of …Action: Initiate a Request
Borrower Reports
Activity Overview
Resource Sharing Stats
Group Overview
Group Detail
Lender Reports
None: Lenders count requests received
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A Day In The Life Of …Action: Receive a Request
Borrower Reports
Transaction-Level Detail – each time a lender receives a request
Lender Reports
Activity Overview
Transaction-Level Detail
Resource Sharing Stats
Group Overview
Group Detail
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A Day In The Life Of …Action: Fill a Request
Borrower Reports
None – requests are counted when they are marked as received, not when the lender(s) mark them as shipped
Lender Reports
Activity Overview
Transaction-Level Detail
Resource Sharing Stats
Group Overview
Group Detail
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A Day In The Life Of …Action: Pass on Request (aka Unfilled)
Borrower Reports
Reasons for No
Transaction-Level Detail
Not in Resource Sharing Stats Report –the Borrower report uses the Borrower Unfilled date, not the lender date
Lender Reports
Activity Overview
Transaction-Level Detail
Resource Sharing Stats
Reasons for No
Group Overview
Group Detail
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A Day In The Life Of …Action: Receive a Request
Borrower Reports
Activity Overview
Transaction-Level Detail
Resource Sharing Stats –for last lender only
IFM Report, assuming
Lender agreed to IFM & cost less than or equal to Maxcost
Borrower marked item as received
Group reports
Lender Reports
Resource Sharing Stats
IFM Report, assuming
Borrower specified IFM & Maxcost was set
Lender agreed to IFM & cost less than or equal to Maxcost
Borrower marked item as received
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A Day In The Life Of …Action: Unfilled Request
Borrower Reports
Activity Overview
Transaction-Level Detail
Resource Sharing Stats – Last Lender or end-of-line only
IFM Report, assuming
Lender agreed to IFM & cost less than or equal to Maxcost
Borrower marked item as received
Group reports
Lender Reports
Resource Sharing Stats
IFM Report, assuming
Borrower specified IFM & Maxcost was set
Lender agreed to IFM & cost less than or equal to Maxcost
Borrower marked item as received
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Requesting Reports Via E-mail
Quick tutorial
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Click on the “E-mail”Button Below Click on the “E-mail”Button Below
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The name of the report appears in the blue frame. Enter as many e-mail addresses as you wish, separated by semi-colon. Click on the “Send Monthly”box, choose your format and style, then click “save” to receive reports automatically.
The name of the report appears in the blue frame. Enter as many e-mail addresses as you wish, separated by semi-colon. Click on the “Send Monthly”box, choose your format and style, then click “save” to receive reports automatically.
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Requesting a Report Immediately
You may also click the “Send Now” button to have the report sent immediately
You will see a confirmation message in the blue bar.
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Confirmation that the report was e-mailed to the addresses you enteredConfirmation that the report was e-mailed to the addresses you entered
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AdministriviaReports are sent around the 10th of each month
You may sign up to have as many reports as you wish e-mailed automatically
Each report must be requested separately
Clicking the “Delete” button deletes only the report listed in the blue bar; not other reports you may have asked to receive via e-mail. A confirmation message appears in the blue bar, letting you know that the report was deleted from the e-mail requests
You can see which reports you have opted to receive by clicking the “List All” Button
From the “list all” screen, you can edit/delete requests for reports
Clicking the “Edit” button beside a report lets you edit e-mail addresses and change the format and style of the reports you elect to receive
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Result of Clicking on “List All”
Click on the “edit” link to change e-mail addresses, opt out of the “send monthly” option, and/or change the format and style of the e-mailed report.
Result of Clicking on “List All”
Click on the “edit” link to change e-mail addresses, opt out of the “send monthly” option, and/or change the format and style of the e-mailed report.
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Thank you for listening!
Questions? Comments?
Amy Lytle
Product Manager, Library Usage Statistics
800.848.5878 x 5212