OB Chap001- Intro to OB

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    Introduction to OrganizationalBehavior

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    Provide an overview of the major challenges and the paradigm

    shift facing management now and in the next economy.

    Outline an organizational behavior perspective for todays

    management.

    Summarize the Hawthorne studies as the starting point of modern

    organizational behavior.

    Explain the methodology that is used to accumulate knowledge

    and facilitate understanding of organizational behavior.

    Relate the various theoretical frameworks that serve as a

    foundation for a model of organizational behavior.

    Present the social cognitive model of organizational behavior that

    serves as the conceptual framework for the text.

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    Sumerians- Record Keeping

    Egyptians- Need for Planning and

    Control

    Moses- Shared Leadership, Delegation

    Hamurabi- First ______?

    Alexander the Great- Use of Staff

    Niccolo Machivelli- The ends _____ the______.

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    Groups of people who work

    interdependently toward some purpose

    Structured patterns of interaction Coordinated tasks

    Work toward some purpose

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    The study of individual behavior and

    group dynamics in organizations

    Understand

    Predict

    Manage

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    (Continued)

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    Group Level

    Individual

    Level

    Organizational Levele.g., Selection Systems

    e.g., Groupthink

    e.g., Personality

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    Cognitive Framework Personality

    Satisfaction,Commitment and Absenteeism Model

    Attraction- Selection-Attrition Model

    Behavioristic Framework Pavlovs Dogs

    EnvironmentalContingencies

    Social Cognitive Framework Allows for more complexities

    More accepted framework

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    What is Organizational Behavior

    Characteristics of Organizational

    BehaviorWhy study Organizational Behavior

    The Human Equation

    Challenges in Managing

    The New ParadigmHawthorne Studies and Research in O.B.

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    ContingencyContingencyVariablesVariablesx y

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    Outputs:

    Pr cts

    ervices

    Inputs:

    Material

    a ital

    H a

    Task environment:

    etit rsU i s

    Reg lat ry age cies

    lie ts

    Structure

    Task Technology

    People

    (Actors)

    Orga izati al B ary

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    What is Organizational Behavior

    Characteristics of Organizational

    BehaviorWhy study Organizational Behavior

    The Human Equation

    Challenges in Managing

    The New ParadigmHawthorne Studies and Research in O.B.

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    Competitive advantage of an

    organization today is represented by: Human resource of an organization and how they

    are managed.

    Widely recognized as human capital, social

    capital and positive psychological capital.

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    The academic field of organizational

    behavior has been around for at least thepast thirty years.

    Problems facing managers of human

    organization have been around since thebeginning of civilization.

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    A paradigm simply establishes the rules(written or unwritten), defines the boundaries, andtells one how to behave within the boundaries to

    be successful.For todays and tomorrows organizations and

    management, there are new rules with differentboundaries requiring new and different behaviors.

    There is considerable resistance to change andwhy it is very difficult to move from the oldmanagement paradigm to the new.

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    Management has three major dimensionstechnical, conceptual, and human.

    One-eighth situationabout one-eighth of

    todays organizations believe it, do it, stick with it.

    The Knowing-Doing Gapmost managersknow the value of the human factor and how toimplement the approach to improve organizational

    performance, but still are not doing it.

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    What is Organizational Behavior

    Characteristics of Organizational

    BehaviorWhy study Organizational Behavior

    The Human Equation

    Challenges in Managing

    The New ParadigmHawthorne Studies and Research in

    O.B.

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    Formal Organization - the official,

    legitimate, and most visible part of the

    systemInformal Organization - the unofficial

    and less visible part of the system

    Hawthor e St dies: st dies co d cted d ri g the

    1920s a d 1930s that discovered the existe ce of

    the i formal orga izatio

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    The Illumination Studies: A Serendipitous

    Discovery

    SubsequentP

    hases of the HawthorneStudies

    Implications of the Hawthorne Studies

    THE HAWTHORNE EFFECT

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    What is a paradigm?

    What are some areas than have

    influenced the study of Org Behavior?What are some concepts studied in Org

    Behavior?

    Why should a manager know about this

    domain of knowledge?Contrast formal versus informal

    organization

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    What happened in the Hawthorne

    Studies?

    Why are they so important and what did

    we learn from them?

    Describe 3 challenges facing managers

    today; why are they considered

    challenges?Describe the 1/8th rule or the Knowing-

    Doing Gap