NZ Council of Shopping Centres Conference - Leveraging Technology To Drive Retail Resilience

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Technology is transforming the way consumers purchase goods. The advent of online shopping has been the biggest threat to 'bricks and mortar stores'. Ironically it's technology that could once again engage people with the traditional retail experience. First Retail Group's Chris Wilkinson shares key trends and opportunities for sector stakeholders to embrace. Presented at the NZ Council of Shopping Centres Conference