NYLA 2014 - Patron Privacy Presentation 20141106

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Transcript of NYLA 2014 - Patron Privacy Presentation 20141106

  1. 1. Patron Privacy in a Library 2.0 World: Investigating Our Options Stephanie Hess Binghamton University NYLA 2014 Annual Conference
  2. 2. See: www.baynote.com/2013/01/convenience-of-online-shopping-trumps-consumer-concern-about-data-privacy/
  3. 3. Where you at?
  4. 4. Library 2.0
  5. 5. E-Reader Data Security Issues See: http://the-digital-reader.com/2014/10/06/adobe-spying-users-collecting- data-ebook-libraries/#.VFp3IPldU1J
  6. 6. Current Awareness
  7. 7. Events: Data Privacy Day
  8. 8. Events: Choose Privacy Week
  9. 9. Means of Protecting Patron Privacy
  10. 10. Adequacy & Compliance Audits
  11. 11. Creating a Privacy Policy
  12. 12. www.ala.org/advocacy/privacyconfidentiality/toolkitsprivacy/ Developing-or-Revising-a-Library-Privacy-Policy
  13. 13. Policy Benchmarks Boston Public Library www.bpl.prg/general/policies/privacy.htm San Francisco Public Library http://sfpl.org/index.php?pg=2000001301 Cornell University Library www.library.cornell.edu/privacy University of Wisconsin www.uwm.edu/libraries/about/privacy.cfm Library of Congress www.loc.gov/homepage/legal.html
  14. 14. Negotiating with 3rd Parties ALAs Office for Information Technology Policy Ebook Business Models Scorecard for Public Libraries www.districtdispatch.org/wp- content/uploads/2013/01/Ebook_Scorecard.pdf ALAs Intellectual Freedom Office www.ala.org/offices/oif/ifissues/issuesrelatedlinks/privacyresources www.ala.org/offices/oif/iftoolkitsprivacy/libraryprivacy NYLA Intellectual Freedom Manual http://www.nyla.org/images/nyla/IF-Manual/2013-09-IF-Manual.pdf ** Always be sure to check your states laws! **
  15. 15. New Jersey Statutes Section 18A:73-43.1. "Library," library record" defined. For the purposes of this act: a. "Library" means a library maintained by any State or local governmental agency, school, college, or industrial, commercial or other special group, association or agency, whether public or private. b. "Library record" means any document or record, however maintained, the primary purpose of which is to provide for control of the circulation or other public use of library materials. Section 18A:73-43.2. Confidentiality; exceptions. Library records which contain the names or other personally identifying details regarding the users of libraries are confidential and shall not be disclosed except in the following circumstances: a. The records are necessary for the proper operation of the library; b. Disclosure is requested by the user; or c. Disclosure is required pursuant to a subpena issued by a court or court order. L. 1985, c. 172, s. 1-2, eff. May 31, 1985.
  16. 16. Advocacy Resources: Federal
  17. 17. Advocacy Resources: State
  18. 18. Disrupting Data Flow & Forensic Analysis
  19. 19. Defensive Technologies Anonymous Search Engines and E-mail providers ixQuick HushMail Encryption software AppRiver, Eraser, TrueCrypt, etc. Metadata removal tools and scrubbers ExifTool, iScrub, etc. Platform for Privacy Peferences (P3P) Protocol enables websites to express their privacy practices in a standard format that is computer readable; policies automatically retrieved and ranked then posted on websites as privacy meters http://www.w3.org/P3P/
  20. 20. Act locally
  21. 21. Think nationally
  22. 22. Think globally
  23. 23. Completing the Privacy Puzzle
  24. 24. Questions? Comments? Stephanie Hess Electronic Resources Librarian shess@binghamton.edu